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1、7月1391国开电大本科商务英语4期末考试试题及答案2020年7月1391国开电大本科商务英语4期末考试试题及答案 一、交际用语(共计10分，每小题2分) 1-5题：依据对话内容选择恰当的选项，并将答案序号写在答题纸上。1.Im really fed up with Larry! _ A.Im sorry to hear that. B.Really? C.Hey， whats up? 答案C 2.Hello， is that Sail Moving Company? _ A.Yes， this is Jack speaking.Thanks for calling.What can we d
2、o for you? B.Yes， Im Jack， Thanks for calling.What can we do for you? C.Yes， speaking.What can I do for you? 答案A 3.Are there any disadvantages to shopping online? _But I think this problem will be solved soon. A.It makes life easy. B.It takes sometime for the stuff you buy online to arrive. C.The st
3、uff you buy online arrives quickly. 答案B 4.Could you be so kind as to turn down that rock“n”roll?Im preparing for tomorrows meeting report. _ A.Its none of you business. B.No， I dont think so. C.Sure.Sorry to disturb you. 答案C 5.I had a really good weekend at the seaside. _ A.Oh， thats very nice of yo
4、u. B.Oh， Im glad to hear that. C.Its a pleasure. 答案B 二、词汇与结构(共计30分，每小题2分) 6-20题：阅读下面的句子，从A、B、C三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上 6.The processing time_per embassy. A.various B.variety C.varies 答案C 7.It will_about eight percent more than initially projected. A.spend B.pay C.cost 答案C 8._has good reputa
5、tion will sooner or later be successful in his business. A.whatever B.whoever C.who sever 答案B 9.When the rest of the room_emotional， stay cool and use logic to negotiate and close. A.get B.gets C.got 答案B 10.Some stores even offer_lanes for customers with 10 items or less to checkout quickly. A.expre
6、ss B.expire C.exact 答案A 11.The same is true_individual proprietorships. A.of B.to C.at 答案C 12.Some of the customers complaints seem_. A.in acceptable B.unacceptable C.unaccepted 答案B 13.That might be acceptable_you handle the insurance fees. A.if B.whether C.even if 答案A 14.The franchisor_the franchis
7、ee should observe the regulations to make the business go well. A.or B.as well as C.either 答案B 15.Some of the_solutions will support these requirements better at the moment. A.property B.prosperity C.proprietary 答案C 16.Did you get the financial records_shape for your audit next month? A.into B.in C.
8、from 答案A 17.They exchanged tales of_or disappointing news of popular items sold out minutes after the spree began at midnight. A.bargains B.deals C.goods 答案A 18.One kind of partnership is called a limited_partnership. A.obligation B.responsibility C.liability 答案C 19.Travelers， when_the checks， have
9、to sign the checks in the presence of the bank or service clerks. A.buy B.buying C.to buy 答案B 20.The instruction describes completely the_and its safety basis. A.faculty B.facilitate C.facility 答案C 三、阅读理解(共计40分，每小题2分) 21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 Emotions play an importan
10、t part in the negotiation process， although it is only in recent years that their effect is being studied.Emotions have the potential to play either a positive or negative role in negotiation.During negotiations， the decision as to whether or not to settle rests in part on emotional factors.Negative
11、 emotions can cause intense and even irrational behavior， and can cause conflicts and negotiations to breakdown， but maybe instrumental in attaining concessions.On the other hand， positive emotions often facilitate reaching an agreement and help to maximize joint gains， but can also be instrumental
12、in attaining concessions.Positive and negative discrete emotions can be strategically displayed to influence task and relational outcomes and may play out differently across cultural boundaries. 21.Emotions play an important role during the negotiation， although their effect is being studied just_.
13、A.at the beginning of negotiation practice B.during the negotiation process C.not long before 答案C 22.Negative emotions may_make concessions. A.be helpful to B.be harmful to C.be nothing to 答案A 23.During negotiations， the decision as to whether or not to settle depends_on emotional factors. A.totally
14、 B.to some extent C.completely not 答案B 24.Attaining concessions can be done_. A.only by negative emotions B.only by positive emotions C.by both negative and positive emotions 答案C 25.In different cultures， negotiators should use_strategies to show positive and negative emotions. A.the same B.differen
15、t C.no 答案B 26-30题：阅读下面的句子，依据文章内容进行推断，正确的写“T”，错误的写“F”并将答案写在答题纸上。Passage 2 The balance sheet is produced at the end of a companys financial year，and is a snapshot of its financial situation.It shows the companys assets and liabilities at that point in time. There are two halves to a balance sheet.The
16、top half shows where the money is being used in the business(the net assets) ， and the bottom half shows where this money came from(the capital employed) .The total of each half should be the same，hence the expression balance sheet. There are two kinds of assets-long-term and short-term.The long-ter
17、m assets are known as fixed assets， and include the land， buildings， machinery and vehicles that are used in connection with the business.All fixed assets except land are depreciated as they wear out overtime.The total fixed assets are the value of the fixed assets， less the accumulated depreciation
18、. The short-term assets are known as current assets， and include cash， stocks and receivables that are due within one year. The top half of the balance sheet also includes liabilities， that is all debts and obligations owed by the business to creditors.Current liabilities are those debts that must b
19、e paid within the year， such as wages earned but not yet paid.Long-term liabilities may include mortgages and other loans that will not have been paid off within the year. The top half of the balance sheet therefore consists of the total of fixed and current assets， less the current and long-term li
20、abilities， giving the net assets. The bottom half of the balance sheet shows where this money came from.For a limited company， this will include the money raised by issuing shares， and is known as the share capital.The business may also have ploughed some of the money back into building up the busin
21、ess.This is called retained profit. The bottom half of the balance sheet therefore consists of the total of share capital and retained profits， giving the capital employed. 26.The top half of a balance sheet shows where the money is being used in the business. 答案T 27.All fixed assets are depreciated
22、 as they wear out overtime. 答案F 28.The short-term assets are known as fixed assets. 答案F 29.Current liabilities are those debts that must be paid within the year. 答案T 30.The money ploughed back into building up the business is called retained profit. 答案T 四、写作(共计20分) 31.依据要求写作文。Write a resignation let
23、ter according to the information below.(依据以下信息写一封英文辞职信) Suppose you are Jason Law， CEO of Starwoods.Write a resignation letter to the Board of Directors based on the following information. (1) Resign due to personal health problem； (2) Participate in the search for a successor； (3) Continue as CEO u
24、ntil a new CEO is selected； (4) Wish a bright future for Starwoods； and thank Starwoods for the days spent together. 参考答案： To the Starwoods Board of Directors and the Starwoods Community， Id like to share with you some difficult news about my future plans.Later today， I will announce that I have res
25、igned from Starwoods due to my health problems. I will be participating in the search for my successor， and I will continue as CEO until the board selects a new one. Together， we have accomplished what some might have thought could not be done.believe Starwoods brightest and most innovative days are ahead of it. I have made some of the best friends of my life at Starwoods， and I thankyou all for the many years of being able to work alongside you. Jason Law