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1、7月1389国开电大本科管理英语4期末考试试题及答案2020年7月1389国开电大本科管理英语4期末考试试题及答案 一、交际用语(每小题2分，共10分) 1-5题：选择正确的语句完成下面对话，并将答案序号写在答题纸上。1.This project is too big for me to finish on time. _ A.Please dome a favor. B.You may not ask for help. C.Ill give you a hand. 答案C 2.Idlikeawake-upcallat7：00a.m.， please! OK，_ A.you will cer
2、tainly make it. B.Ill make sure you get one. C.just do what you like. 答案B 3.Terribly sorry to interrupt， but may I use your dictionary? Yes，_ A.of course. B.it doesnt matter. C.no hurry. 答案A 4.I think I have made a great mistake. _ A.I dont think so.You really made an error. B.I dont think so.Its re
3、ally terrible. C.I dont think so.Its not your fault. 答案C 5._ Id like to have this film developed. A.Whats it? B.May I help you? C.What do you want? 答案B 二、词汇与结构(每小题2分，共30分) 6-20题：阅读下面的句子，从 三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。6._there is smoke， there is fire. A.If B.When C.Where 答案C 7.The Human Resource
4、 Managing Department at Honda is given specific instructions_employ the best possible workers. A.how to B.on what to C.on how to 答案C 8.Creativity， especially_which takes place across departmental boundaries， is likely to suffer hugely as team synergy slips. A.that B.those C./ 答案A 9.On hearing the ne
5、ws of_the major exam again， the girl burst into tears. A.her having failed B.she failed C.her being failed 答案A 10.It is through enthusiasm and quiet intensity_we transform creativity and vision into the technologies. A.that B./ C.which 答案A 11.I would recommend that you_on following through with proj
6、ects. A.worked B.work C.would work 答案B 12._the importance of English， we should put more effort into it and try to learn it well. A.Gave B.Giving C.Given 答案C 13.He will write to me as soon a she_home. A.will have returned B.returns C.will return 答案B 14.Linda walked at the head，_by her colleagues. A.
7、followed B.following C.to follow 答案A 15._we cant compete in terms of size， I do believe we hold an advantage in terms of dedication to customer service. A.Therefore B.But C.Although 答案C 16.Weve asked the designers we used before to_up with some designs for us. A.come B.hurry C.get 答案A 17.An agreemen
8、t was reached on the_of mutual respect and mutual interest. A.basic B.base C.basis 答案C 18.All the_guests are seated in the front row. A.distinguishing B.extinguishing C.distinguished 答案C 19.Please ask the solicitor what his_would be to take the case to court. A.fare B.fee C.salary 答案B 20.You cant_to
9、 sit back一even though it might be tempting. A.afford B.stand C.willing 答案A 三、阅读理解(每小题4分，共40分) 21-25题：阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage 1 If theres one word that captures the essence of what is occurring in the world today，its“change.”Downsizing， reorganizing， and cutting costs， are now
10、 the norm for survival.No industry is exempt.Even the most conservative institutions are undergoing significant change just to survive. Change management has always been an issue of debate amongst scholars：how can employers create suitable conditions for a successful change process?And what can empl
11、oyees do to get through it? Tips for dealing with change in the workplace. Make yourself aware that change happens：it happens in personal life， it happens in your professional life.You can not live in the past， so denying that change could occur only makes things more complicated for you. Stay alert
12、 in the workplace：know what is happening around you.When you come across clues that hint change is on the way， acknowledge them! Maintain open communication channels：Dont lay back and expect things to pass you by smoothly.You need to get acquainted with the occurring changes.Seek more details from y
13、our management and peers to for man accurate understanding of the matter.Be transparent and honest about your fears：dealing with the unknown is often resented and daunting.Make the picture as clear as you can. Assess yourself：Changeisatimewhenonesconfidenceaboutonesskillsand capabilities gets shaky.
14、Recognize your strengths and where you could bring them into play.At the same time， stay aware of your developmental areas and work on improving those. Dont be stiff：It will make the change process much harder if you are rigid.Be flexible enough to look at the different angles of the change and see
15、where you could apply your“existing”skills and knowledge， and what news skills you need to acquire. Stay optimistic：Keepapositiveattitudeanddontletyourselfdrowninuncertainty.Involve yourself in the new process； locate yourself properly in the new scenario.Adjust! “You cant get to the top of Everest
16、by jumping up the mountain.You get to the mountaintop by taking incremental steps.Step by step， you get to the goal”， says Robin Sharma， one of the worlds most一sought-after leadership and personal success experts. 21.Enterprises carryout downsizing， reorganizing and cutting costs in order to_. A.cut
17、 down on the number of workers B.reshuffle the organization C.survive 答案C 22.“No industry is exempt”means_. A.No industry is an exception B.No industry is an example C.Not every industry can be exempted 答案A 23.The following questions are often discussed among scholars EXCEPT_. A.How can bosses creat
18、e favorable conditions for change B.How can productivity be increased C.What can workers do to get through change 答案B 24.How many suggestions does the author put forward? A.4 B.5 C.6 答案C 25.From the passage， we know that Robin Sharma is_. A.an expert on leadership， and personal success B.a great lea
19、der C.someone who likes to play the game of Hide and Seek 答案A 26-30题：请依据短文内容推断给出的语句是否正确，正确的写“T”，错误的写“F”，并将答案写在答题纸上。Passage 2 When Jack Welch， the Chairman and CEO at General Electric(GE) retired in 2001， he could look back at a very successful career.He became CEOin1981at the age of 45.At that time，
20、 GE had a very complex organizational structure with considerably bureaucratic rules. One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1or2in the irrespective areas.If this was not the case， managers had the optio
21、ns of fixing the problem， selling their particular business，or closing it.In an effort to streamline the organization， Welch removed the sector level and eliminated thousands of salaried and hourly employee positions. The restructuring was followed by changing the organizational culture and the mana
22、gerial styles of GEs managers.One such program was the Work-Out(同心同德) .Groups of managers were assembled to share their views openly in three一day sessions.At the beginning of the meetings， the superior presented the challenges for his or her organizational unit.Then the superior had to leave，request
23、ing the groups to find solutions to the problems.Facilitators(会议主持人) helped these discussions.On the last day， the superior was presented with proposed solutions.He or she then had three choices：to accept the proposal， not to accept it， or to collect more information.This process put great pressure
24、on the superior to make decisions. Another program to improve effectiveness and efficiency was Best Practices.The aim was to learn from other companies how they obtained customer satisfaction， how they related to their suppliers， and in what ways they developed new products.This helped the GE people
25、 to focus on the processes in their operations that would improve the companys performance. Jack Welch was personally involved in developing managers at GEs training center in Crotonville.Leaders， Welch suggested， are not only those who achieve results but also those who share the values of the comp
26、any. 26.Jack Welch retired at the age of 65. 答案T 27.Jack Welch insisted that each of the businesses should beat least number 3in their respective area. 答案F 28.If the business could not meet Welchs change requirements， its manager had 3choices. 答案T 29.The restructuring went before changing the organi
27、zational culture and the managerial styles of GEs managers. 答案T 30.The Work Outlasted a week. 答案F 四、写作（共 20 分） 31.依据要求写作文。Write at least 100 words about an event caused by different understandings of the workplace culture.You may need to include the 5Ws and 1H elements.(/who/when/where why/what and how).