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1、铁路客运服务英语RAILWAY PASSENGER SERVICE ENGLISHProject11Facilities on High-Speed Trains高铁列车设备设施2Part 1 Warming UpLook at the symbols of some facilities.Have you ever seen them on high speed trains?Try to explain their meaning.3Part 1 Warming UpWhat are the most important facilities you need when boarding
2、the train?Discuss with your partner why they are so important.4Part 2 Skills Development5Part 2 Skills Development6Part 2 Skills DevelopmentSentence Patterns(Business Class)1.The seats can be adjusted flat to lie down.座椅可以调整到人能够躺平。2.A mini LED TV set with many movies is folded in the left arm of eac
3、h seat.每个座椅左侧扶手内都折叠有一个迷你小电视，可以收看电影。3.There is a power outlet under each seat.每个座椅下面都有一个充电插座。4.A small table is hidden in the armrest.座椅扶手内都有一个小桌板。5.Reading light is provided above each seat.每个座椅都配有一个阅读灯。6.We offer free snacks,drinks,disposable slippers,back cushions and blankets.我们为您提供免费的小食品、饮料，以及一次
4、性拖鞋、靠垫和毛毯。7Part 2 Skills DevelopmentSentence Patterns(First Class)7.Seats A and F are by windows;seats C and D are by the aisle.座椅A和F靠窗，座椅C和D靠过道。8.There is a small foldable table inside the armrest.Moreover,there are headset jacks and volume buttons on the arm.在扶手里有一个小的折叠桌板。在扶手处还有耳机插孔和音量调节键。9.Footre
5、st is available.有脚踏板可供使用。8Part 2 Skills DevelopmentSentence Patterns(Second Class)10.The seatback can be adjusted to a comfortable angle.座椅可以调整到一个舒服的角度。11.Power for a laptop or mobile phone is available at the bottom of the seats by aisle.给手提电脑和手机充电的插座位于靠过道座椅的下方。12.Please inform the rear passenger b
6、efore you make adjustment of your seat.请您调整座椅角度时，提示后排旅客。13.There are magazines,a clean bag and a service guide in the seat bag.Please help yourself when you are in need of them.座椅网袋内备有杂志、清洁袋和服务指南，请自助使用。9Part 2 Skills DevelopmentSentence Patterns 14.There are boilers at the end of every carriage.Plea
7、se be careful as very hot water is dispensed.热水设备在车厢两端，取水请注意安全。15.The one-off paper cups/disposable cups beside the boiler are free for you to use.热水设备旁边有一次性纸杯供您使用。16.Im sorry,this boiler has a problem and cannot be used now.抱歉，本设备有问题，暂停使用。17.Chinese/Western-style toilets are available between the c
8、oaches on each high-speed train.There are special toilets for the disabled passengers.高铁上两个车厢之间都设有蹲便和坐便卫生间。还设有专用的残疾人卫生间。18.A red sign on the door indicates the toilet is occupied while green means it is available.红色的标识代表有人占用，绿色是无人使用。19.Washbasins with mirrors are also at the end of a carriage.The wa
9、ter is cold and undrinkable.在车厢末端都设有洗手盆和镜子，此处的水是凉的，不能饮用。10Part 2 Skills DevelopmentSentence Patterns 20.Every coach with an LED screen indicates the speed of the train.每节车厢的LED显示屏上可以看到列车的运行时速。21.Free WIFI is available on some trains.列车上有免费的WIFI覆盖。22.Every carriage is equipped with safety facilities.
10、每个车厢都设有安全设施。23.Each carriage has LCD TV sets playing movies or TV programs during a trip.每个车厢都设有电视，旅途中会播放电影和电视节目。24.All high-speed trains are fully air-conditioned.所有的高铁列车都是空调车。25.The air-conditioner is all right.If you feel too cool,I will set it for a higher temperature.空调系统是正常的。如果您觉得凉，我把温度再调高一些。2
11、6.Do not litter on the train.Please use the litter bins./Please dispose of litter in this bag.请不要在列车上乱丢杂物，请使用垃圾桶/请把垃圾放进这个袋子里。27.Excuse me,may I tidy the rubbish under your seat?打扰一下，我能打扫一下你座位下的垃圾吗？11Part 2 Skills DevelopmentDialogue 1Hot water is available onboard.Passenger:Excuse me,can tap water b
12、e drunk directly onboard?Staff:Sorry,sir.But in each carriage,there is a water boiler at one end offering free boiled water.If you need,I can direct you there.Passenger:OK.Staff:Look,sir.The red light indicates that the boiler is working,and this green light shows that the water has boiled.Passenger
13、:But I dont take a bottle.Staff:Oh,dont worry.Disposable cups are available here.Press red button to unlock,press green button for water.Here you are,sir.Caution,hot.Passenger:I know.Thank you.Staff:You are welcome.12Part 2 Skills DevelopmentDialogue 2A passenger wants to use lavatory.Passenger:Excu
14、se me,where is the lavatory?Staff:Lavatories are at two ends of the coach.Our train has both western&squat toilets.Passenger:Is it available now?Staff:A red sign on the door indicates the toilet is occupied while green means it is available.Passenger:OK.It is said lavatories will be closed when appr
15、oaching a station.Is it true?Staff:Sir,The toilets in CRH trains will not closed.In some old-fashioned coaches will be.And toilet paper is provided in bullet carriages.Passenger:Thank you.Staff:You are welcome.13Part 2 Skills DevelopmentDialogue 3A lady pressed the call button in the business class.
16、Staff:Excuse me,may I help you,Madam?Passenger:Yes,would you show me how to set the tray table?Staff:You see,the tray table is in the armrest.Just open the cover,pull it out and place it in front of you.Passenger:Thank you very much.By the way,my phone ran out of battery.Is power socket available he
17、re?Staff:Yes,Madam.Its on the left armrest of your seat.Here it is.And WI-FI covered here.Passenger:Oh,thanks.Staff:You are welcome.14Part 3 Listening ComprehensionSection A Try to choose the best answer from the four choices marked A),B),C)and D).15Part 3 Listening ComprehensionSection B Fill in the blanks according to what you hear.16Part 3 Listening ComprehensionKey to Section B 17THANK YOU18