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1、eriodic communication with customer to monitor and improve customers satisfactory 定期与客户沟通及时监测并提升客户满意度2.Obtain customer feedback to quality status of all delivered parts and service,sensitive enoughto make priority for customer feedback,sensitive enough to filter out significant customercomplaints获取客
2、户对所提供产品和服务的质量状况的反馈，有很强的对客户反馈进行优先级排序的能力,可早期察觉出重大的客户投诉3.Organize to make corrective and preventive action to customer complaints and follow up to solve组织制定客诉的纠正预防措施并跟踪至客诉解决4.Help customer to do process and product audit to find improvement space to lower customercomplaints to our products 帮助客户进行过程和产品审
3、核以发现改善空间，从而降低客户投诉5.Maintain documents and records;维护文件及记录6.Accomplish other tasks assigned by superiors;完成上级安排的其他工作要求 1.Bachel degree or related field 理科专业学士学位2.Minimum 3 years quality control experience;至少四年质量控制经验3.Have customer complaints handling experience and good communication ability with customer.具备客诉处理经验及客户沟通能力。4.Strong problem-solving skill;较强问题解决能力5.Familiar with corrective and preventive actions;熟悉纠正预防措施6.Familiar with process control quality tools;熟悉并熟练应用过程质量控制工具7.Systematic quality mind;系统的质量思维8.Good communication ability in English;良好的英语会话沟通能力