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1、关于颁布保健食品（食品）经营质量管理制度和各级质量责任制度的通知根据中华人民共和国食品卫生法、保健食品管理办法以及食品相关流通法律、行政规章规定，结合本企业保健食品（食品）产品零售实际情况，公司质量部制定了保健食品（食品）经营质量管理制度和各级质量责任制度，经企业法人审核、批准，现予颁布实施。特此通知20XX年 6 月 1 日主题词：质量工作颁布保健食品（食品）质量管理制度通知xx 有限公司 20XX年 6 月 1 日印（共印 5 份）保健食品（食品）购进管理制度1、目的：规范保健食品（食品）产品购进管理，保障产品安全。2、制定制度依据：中华人民共和国食品卫生法、保健食品管理办法以及食品相关流
2、通法律、行政规章。3、适用范围：保健食品（食品）产品购进质量管理和控制。4、内容：4.1、根据“按需购进，择优选购”的原则，依据市场动态、客户需求反馈的信息编制购货计划，报企业负责人批准后执行。要建立供销平衡，保证供应，避免脱销或品种重复积压以致过期失效造成损失。4.2、严格执行企业制定的保健食品（食品）购进程序，确保从合法的企业购进合法和质量可靠的保健食品。4.3、要认真审查供货单位的法定资格、经营范围和质量信誉，考察其履行合同的能力，必要时应对其进行现场考察，签订质量保证协议书，协议书应注明购销双方的质量责任，并明确有效期。4.4、加强合同管理，建立合同档案。签订的购货合同必须注明相应的质
3、量条款。4.5、购销人员要做好首营企业和首营品种的审核工作。向供货单位索取加盖企业印章的、有效的卫生许可证、营业执照、保健食品批准证书和产品检验报告书，以及保健食品的包装、标签、说明书和样品实样。4.6、购进保健食品（食品）应有合法票据，按规定做好购进记录，文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW
4、7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7
5、X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7
6、V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:
7、CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 H
8、K7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 Z
9、I7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3做到票
10、、帐、货相符，购进记录保存至超过保健食品（食品）有效期1年，但不得少于2 年。4.7、严禁采购以下保健食品（食品）：（1）、无卫生许可证生产单位生产的保健食品（食品）；（2）、无保健食品（食品）检验合格证明的产品；（3）、有毒、变质、被污染或其他感观性状异常的产品；（4）、超过保质期限的产品；（5）、其他不符合法律法规规定的产品。文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D
11、3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7
12、R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4
13、P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J
14、3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4
15、B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9
16、E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW
17、7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3保健食品（食品）陈列、储存管理制度1、目的：规范保健食品（食品）产品陈列、储存管理，保障产品安全。2、制定制度依据：中华人民共和国食品卫生法、保健食品管理办法以及食品相关流通法律、行政规章。3、适用范围：保健食品（食品）产品陈列、储存质量管理和控制。4、内容：4.1、所有购进的保健食品（食品）都必须进行验收，核实产品的包装、标签和说明书与批准的内容相符后，方准进入专柜销售。4.2、销售专柜的责任人应根据保健食品（食品）的储存要求，正确陈列、储存保健食品（食品）。4.3、保健食品（食品）应离地、隔墙放置，摆放应留有一定的距离。搬
18、运和堆垛应严格遵守保健食品（食品）外包装图示标志的要求规范操作，陈列保健食品（食品）必须牢固、整齐，不得倒置；对包装易变形或较重的保健食品（食品），应适当控制高度，并定期检查。4.4、应保持陈列区、货架和销售的保健食品（食品）清洁卫生，定期进行卫生保洁，并做好防火、防潮、防热、防霉、防虫、防鼠和防污染等工作。4.5、应定期检查保健食品（食品）的陈列、储存条件，确保销售保健食品（食品）的质量。4.6、应根据专柜保健食品（食品）的销售流转情况，定期检查保文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI
19、7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码
20、:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6
21、HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2
22、ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档
23、编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R
24、6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L
25、2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3健食品（食品）的质量状况，发现质量问题应立即下架撤柜，并上报主管负责人进行处理。文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文
26、档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6
27、R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10
28、L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z
29、3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3
30、D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R
31、10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P
32、4Z3保健食品（食品）销售管理制度1、目的：规范保健食品（食品）产品的销售管理，保障公众利益。2、制定制度依据：中华人民共和国食品卫生法、保健食品管理办法以及食品相关流通法律、行政规章。3、适用范围：保健食品（食品）产品的销售质量管理和控制。4、内容：4.1、所有销售人员必须经卫生知识和产品知识培训后方能上岗。4.2、应严格按照中华人民共和国食品卫生法、保健食品管理办法的要求正确介绍保健食品的保健作用、适宜人群、使用方法、食用量、储存方法和注意事项等内容，不得夸大宣传保健作用，严禁宣传疗效或利用封建迷信进行保健食品的宣传。4.3、严禁以任何形式销售假劣保健食品（食品）。凡质量不合格，过期失效、
33、或变质的保健食品（食品），一律不得销售。4.4、销售过程中怀疑保健食品（食品）有质量问题的，应先停止销售，立即报告主管负责人进行处理。4.5、专柜管理员负责做好防火、防潮、防热、防霉、防虫、防鼠及防污染等工作。应及时采取调控措施，确保保健食品（食品）的质量。4.6、在营业场所内外进行的保健食品（食品）营销宣传，要严格执行国家有关的法律法规；未取得广告批准文号的或广告批文超过有效期的，不得在营业场所内外发布广告。文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D
34、3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7
35、R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4
36、P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J
37、3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4
38、B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9
39、E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW
40、7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3保健食品（食品）售后服务制度1、目的：加强保健食品（食品）产品的售后服务，保障公众利益。2、制定制度依据：中华人民共和国食品卫生法、保健食品管理办法以及食品相关流通法律、行政规章。3、适用范围：保健食品（食品）产品的售后质量管理和控制。4、内容：4.1、专柜的营业员负责解答顾客对保健食品的保健功能、使用方法、食用量、储存方法、注意事项的咨询；部门负责人负责产品的质量问题的处理和顾客的投诉处理。4.2、保健食品的销售可以建立客户服务档案，对顾客提出
41、的意见和处理结果予以登记，定期汇总上报企业相关部门。4.3、定期开展用户访问，积极做好售后服务工作，及时向主管负责人反馈客户质量查询或投诉信息，并落实相关质量改进措施。4.4、对消费者投诉的质量问题，应在接到信息后第一时间予以处理，重大问题应及时上报企业主管负责人。4.5、营业场所内应设立顾客意见本、服务公约、服务电话和行业主管部门投诉电话，便于消费者监督。4.6、制定便民服务措施，提供义务咨询、免费送货上门和采纳消费者提出的合理化建议等服务，提高顾客满意度。文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10
42、L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z
43、3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3
44、D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R
45、10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P
46、4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3
47、D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B
48、7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3经 营场 所和员 工卫 生管 理制度1、目的：加强经营场所和从业人员的卫生管理，保障保健食品（食品）产品的安全和公众利益。2、制定制度依据：中华人民共和国食品卫生法、保健食品管理办法以及食品相关流通法律、行政规章。3、适用范围：经营场所和从业人员的卫生管理。4、内容：4.1、保持经营场所的干净、整洁，保健食品（食品）专柜内不得存放与保健食品（食品）无关的私人杂物，不得存放易燃、易爆和有毒物品。4.
49、2、不得在经营场所内用餐，如需用餐需在企业统一规定的区域内进行；经营场所内不得随地吐痰、乱丢果皮、杂物等。4.3、注意个人卫生，不得穿背心，拖鞋进入营业区，指甲、鬓发应修剪整齐。4.4、专柜营业区应定期做好卫生保洁工作，每日进行防蝇、防鼠、防蟑检查和打扫卫生。4.5、灭蚊灯、老鼠夹、杀虫剂应保持有效状态，发现故障应及时报告部门负责人处理。文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW
50、7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7X4B7R10L2 ZI7V9E4P4Z3文档编码:CW7J3D3D6R6 HK7