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1、BusinessEnglishLearningCourseware2023REPORTINGBasicknowledgeofBusinessEnglishBusinessEnglishcommunicationskillsBusinessEnglishapplicationscenariosCulturalBackgroundofBusinessEnglishBusinessEnglishCaseAnalysisRecommendedBusinessEnglishLearningResources目录CATALOGUE2023PART 01BasicknowledgeofBusinessEng
2、lish2023REPORTINGDefinitionandcharacteristicsSummarywordsBusinessEnglish,abbreviatedasBE,referstoEnglishusedincommercialsettings.Ithasthecharacteristicsofprofessionalism,practicality,andclarity,andisanessentiallanguagetoolforglobalbusinesspeople.DetaileddescriptionTheDefinitionandCharacteristicsofBu
3、sinessEnglishSummarywordsBasicelementsDetaileddescriptionBusinessEnglishmainlyincludeslanguageknowledge,businessvocabulary,grammarstructure,communicationskills,andotheraspects.TheseelementsareinterrelatedandtogetherformthefoundationofBE.TheBasicElementsofBusinessEnglishLearningMethodsSummaryThereare
4、variousmethodsforlearningBusinessEnglish,includingclassroomlearning,self-study,practicalapplication,etc.Amongthem,practicalapplicationisoneofthemosteffectivemethods.Bysimulatingbusinessscenarios,role-playing,andothermethods,onecanbettergraspthepracticalapplicationofBE.DetaileddescriptionLearningMeth
5、odsforBusinessEnglishPART 02BusinessEnglishcommunicationskills2023REPORTINGTheabilitytodeliverclear,coherentpresentationsinEnglish,withproperuseoflanguagestructuresandvocabularyFluencyinPresentationTheabilitytolistenattentivelyandunderstandthemessagebeingconveyed,askingclarifyingquestionswhennecessa
6、ryActiveListeningTheabilitytonegotiateeffectivelyinEnglish,understandingdifferentnegotiationstylesandtechniquesNegotiationSkillsBusinessEnglishSpeakingSkillsMemosandReportsTheabilitytowriteclear,consensusmemoriesandreportsinEnglish,highlightingkeyinformationandconclusionsBusinessProposalsTheabilityt
7、ocreatewellstructuredbusinessproposalsinEnglish,outliningthekeybenefitsandfeaturesEmailWritingTheabilitytocomposeprofessionalemailsinEnglish,followingstandardbusinessetiquetteandformattingBusinessEnglishWritingSkillsUnderstandingaccentsanddialoguesTheabilitytounderstanddifferentEnglishaccentsanddial
8、ogues,specificallythoseusedininternationalbusinessDistinguishingImportantInformationTheabilitytoquicklyidentifyandunderstandimportantinformationduringabusinessconversationVerbalCommunicationSkillsTheabilitytolistenactivelyandrespondappropriatelyduringphonecallsorfacetofaceconversationsBusinessEnglis
9、hListeningSkills BusinessEnglishReadingSkillsComprehensionSkillsTheabilitytoreadandunderstandcomplexbusinessdocuments,reports,andarticlesinEnglishSpeedReadingTheabilitytoreadquicklyandeffectively,whilestillretainingkeyinformationCriticalReadingTheabilitytoanalyzeandevaluatethecontentofabusinessdocum
10、entorarticle,identifyingstrengthsandweaknessesPART 03BusinessEnglishapplicationscenarios2023REPORTINGBusinessNegotiationEnglishBusinessNegotiationEnglishisacriticalskillforprofessionalsininternationalbusinessItinvolveseffectivecommunicationandpotentialspeakingtechniquestoachievebusinessobjectivesBas
11、iclanguageskills:Understandingandcorrectlyusingbusinessterms,vocabulary,andgrammarareessentialforeffectivecommunicationduringnegotiationsListeningandunderstanding:SuccessfulnegotiationrequirestheabilitytolistencarefullytotheotherpartysperspectiveandunderstandingtheirneedsandinterestsPersistentspeaki
12、ng:Learninghowtopresentargumentsinalogicalandculturalmanual,aswellastheabilitytonegotiateeffectivelyindifferentculturalsettingsBusinessConferenceEnglishBusinessConferenceEnglishisessentialforprofessionalswhoparticipateinmeetings,seminars,andconferencesItinvolvesclearandconsensuscommunicationtodiscov
13、erideaseffectivelyOralpresentationskills:Learninghowtostructureapresentation,usingappropriatelanguage,andpresentationideasinaclearandcoherentmanActivelistening:Theabilitytolistenattentively,understandthemainpoints,andaskrelevantquestionstofurtherthediscussionInteractionandparticipation:Learninghowto
14、contributeeffectivelyduringgroupdiscussions,askprobingquestions,andmakemeaningfulcontributionstothediscussionBusinessemailwritingBusinessemailwritingisacriticalskillforprofessionalswhocommunicatefrequentlyviaemailItinvolveswritingclear,concise,andprofessionalemailstodiscoverideaseffectivelyWritingef
15、fectiveemails:Learninghowtostructureanemail,usingappropriatelanguage,andformatemailstoreceiveinformationclearlyandprofessionallyEtiquetteandprotocol:Understandingthedosanddontofemailcommunication,soaswhentouseformalorinformationallanguage,andhowtoaddressrecipientsappropriatelyResponsetechniques:Lear
16、ninghowtoreplytoemailseffectively,includinghowtohandlediversesituations,suchaswhenreceivingnegativefeedbackorrequestsBusinessreportwritingisessentialforprofessionalswhoneedtodocumenttheirwork,summarizeinformation,orreportonprojectprogressItinvolvesclear,consensus,andprofessionalwritingtodiscoveridea
17、seffectivelyWritingstructure:LearninghowtoorganizeinformationlogicallyandpresentitinaclearandcoherentManner,includingheadings,subheadings,tables,charts,andfiguresasnecessaryBusinessreportwritingEnsuringthatallinformationprovidedisaccurateandreliable,withpropercitationsandreferencesUnderstandingtheap
18、propriateuseoflanguage,vocabulary,andgrammarinbusinessreportwritingBusinessreportwritingLanguageusageFactualaccuracyPART 04CulturalBackgroundofBusinessEnglish2023REPORTINGBusinessetiquette01IntheWest,businessetiquetteisimportantformaintainingprofessionalrelationshipsItinvolvesobservingothers,beingon
19、time,andfollowingthroughonpromisesHierarchyandTitles02WesternbusinessculturevalueshierarchyandtitlesRespectisgiventothosewithhigherpositionsormoreseniorityDecisionmakingprocess03IntheWest,decisionmakingisoftenmorebottom-upEmployeesareresourcedtoprovideinputandsuggestions,anddecisionsaremadebasedonda
20、taandfactsWesternBusinessCulture要点三RespectforculturaldifferencesIninternationalbusiness,itsessentialtorespecttheculturaldifferencesofothersThisincludesmeetings,communicationstyle,andbusinesspractices要点一要点二ProtocolandhierarchyInsomecultures,protocolandhierarchyareveryimportantItsessentialtoknowwhotoa
21、ddressfirstorwhohasthefinalsayindecisionmakingGiftsandentertainmentInsomecultures,giftgivingorentertainmentisanimportantpartofbusinessrelationshipsItsessentialtoknowwhatisappropriateandwhatisnot要点三InternationalBusinessEtiquette010203UnderstandingculturaldifferencesItsessentialtounderstandthecultural
22、differencesbetweenyourselfandyourbusinesspartnersThiswillhelpyouavoidmisunderstandingsandimprovecommunicationAdaptabilityCrossculturalcommunicationrequiresadaptabilityYouneedtobeabletoadjustyourcommunicationstyletomatchthatofyourbusinesspartnerBodylanguageBodylanguagecanbejustasimportantasthewordsyo
23、uuseItsessentialtobeawareofhowyourbodylanguagemightbeinterpreteddifferentlyindifferentculturesCrossculturalcommunicationskillsPART 05BusinessEnglishCaseAnalysis2023REPORTINGSuccessfulNegotiationStrategiesThiscasestudyanalyzeshowsuccessfulnegotiationsuseeffectivecommunicationandstrategicplanningtoach
24、ievesuccessfuloutcomesinbusinesstransactionsNegotiationSkillsThiscasedeliversintothekeynegotiationskills,includinglistening,askingprobingquestions,andmakingeffectiveoffersandcounteroffersNegotiationStylesThiscaseexaminesdifferentnegotiationstyles,suchasaggressive,passive,andassertivestyles,andhowthe
25、ycanimpactthenegotiationprocessAnalysisofsuccessfulbusinessnegotiationcasesCaseAnalysisofEfficientBusinessMeetingsThiscasestudyexploreseffectivemeetingmanagementtechniques,includingsettingclearagendas,timeframes,androlesforparticipantsActiveListeningThiscaseexaminestheimportanceofactivelisteninginbu
26、sinessmeetingsandhowitcanimprovecommunicationandunderstandingMeetingProductivityThiscaseexploreswaystoincreasemeetingproductivity,suchasusingvisualaids,sourcingparticipation,andfocusingonkeyissuesMeetingManagementEmailEtiquetteThiscasestudycoversthedosanddontofbusinessemailetiquette,includingproperm
27、eetings,closures,andprofessionaltoneEmailContentThiscasedeliversintoeffectiveemailcontent,includingclearmessages,specificrequests,andappropriatelanguagefortherecipientEmailResponseManagementThiscaseexamineseffectiveemailresponsemanagementtechniques,includingtimelyresponsesandhandlingmultiplethreads0
28、10203PracticalBusinessEmailWritingCaseAnalysisReportStructureThiscasestudycoversthestandardstructureofabusinessreport,includingexecutivesummary,methodology,results,andconclusionsReportWritingStyleThiscaseexplorestheappropriatewritingstyleforbusinessreports,emphasizingclarity,consistency,andobjectivi
29、tyVisualElementsinReportsThiscaseexaminestheuseofvisualelementsinbusinessreports,suchastables,charts,andgraphs,toenhanceunderstandingandimpactExcellentBusinessReportCaseAnalysisPART 06RecommendedBusinessEnglishLearningResources2023REPORTINGRecommendedBusinessEnglishTextbooksThistextbookprovideslearn
30、erswithpracticalexamplesandscenariostohelpthemdeveloptheirEnglishlanguageskillsforuseinabusinessenvironmentSuccessfulBusinessEnglishAcomprehensiveguidetobusinessEnglish,coveringallessentialvocabulary,grammar,andcommunicationskillsBusinessEnglishHandbookDesignedforlearnerswhowanttoimprovetheirEnglish
31、forprofessionaluse,thistextbookfocusesonlanguageusedininternationalbusinesstransactionsEnglishforBusinessandTradeDuolingoThiswebsiteoffersavarietyofbusinessEnglishlearningcoursesthatarefunandinteractive,idealforselfstudyorgrouplearningMemoriseMemoriseoffersarangeofbusinessEnglishcoursesdesignedtohelplearnersimprovetheirvocabularyandgrammarthroughmemorygamesandquizzesCourseraCourseraoffersonlinecoursesinbusinessEnglishtaughtbyexpertinstructorsfromtopuniversities,providinglearnerswithacertificateRecommendedBusinessEnglishLearningWebsitesTHANKS感谢观看2023REPORTING