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1、座位号0-0-0题号二三四总分分数试卷代号:23881国家开放大学2022年秋季学期期末统一考试民航商务英语试题2023年1月得分评卷人一、业务英语单选题(40分,每题2分)0-0-0-1. May I show youyour seat?A. toB. onC. at2. Good afternoon. Welcome Air China.A. boardB. boardingC. aboard3. Are there any items in the pocket that you would like to keep with you?A. considerableB- signific
2、antC. valuable4. 航空管制也称飞行管制是有关部门根据国家颁布的飞行规则,对空中飞行的航空器实施的监督控制和 菅理的统称。A.强制性(mandatory)B.合理性(reasonable)C.调节性(mediation)5. 1 am(we arc)currency over 10.000U. S or foreign equivalent.A. bringingB. carryingC. taking6. The fire has been completely put out. The plane is cruising as to Beijing.A. scheduling
3、B. scheduledC. being scheduled7. To inflate the vest .put down firmly in the cabin.A. tabsC. switch8. This is the chief purser, the captain emergency landing in five minutes.A. makesC. are making9. Please keep and remain inA. calmlyon the(充气阀门),but do not inflateB. tipshas advised us that wc an imme
4、diateB. will makeyour seat and tell further instructed.B. cahnC. calmingon this flight? Whats the reason for10. Is there any special handling passenger(遣返).A. repatriationB. rejectionC. sanctuary11. In order to speed boarding, please have you tickets ready?A.upB. onC. at12. Please make their way lo
5、gate 14, please refrain from smoking(he gate. A. beyondB. atC. on13. Attention, please. This is the final call for passengers to Tokyo.A. travelledB. travelingC. travels14. Flight CA951 is now boarding. Passengers are kindly to proceed to Gate 20.A. requestedB. requestingC. requests(23881号)民航商务英语试题笫
6、2页(共6页)15. Tliis is the last call for China Eastern Airlines Flight MU 535 for Hong Kong. All passengers at Gate 2.A. boardB. boardingC. boards16. Please go to the corresponding counter (相应的柜台)for the form and fill it after arriving at the terminal building.A. outB- witC. in17. in order to ensure yo
7、u arrive at your on time, the problem will be fixedafter the flight.A. destinationB. goalC. home18. Hot drink scnicc during the time due to some turbulence.A. suspendB. will be suspendedC. will suspend19. from using lavatories until the sign goes off. Cabin service will be suspended during the lime.
8、 A. SlopB. PreventC. Refrain20. Our plane has come to a stop. Please take all your belongings anddisembark from the front door.A. allB. complete得分评卷人C. full二、业务英语多选题(20分,每题2分)21.结关(clearance)有以下几种A.加工贸易(processing trade)进口货物的结关B.暂时进出口货物的结关C.特定减免税(exemption)货物的结关D.以上都不对A.757B.767C.777D.78723. IATA 的宗
9、旨是A.为全世界人民的利益B.促进安全、正常和经济的航空运输C.扶持航空交通D.研究与此相关的问题24.属于机场登机广播通告的是_A.登机广播B.办理登机手续广播C.登机手续即将完毕广播D.开始登机广播留圭寸她)娶答22.最新的波音系列飞机有25 .属于机场候机过程中的广播,包括以下几种A.因天气原因而航班延误广播(flight delay)B.因飞机维修而航班延误做广播C.航班取消广播(flight canceled)D.联程航班广播(connecting flight)26 .如果天气不好,飞行中的飞机可以采取以下紧急方式A. Circling around airportB. Alter
10、nate airportC. ReturnD. Cancel the schedule27 .中国国际航空股份有限公司,中国东方航空股份有限公司,中国南方航空股份有限公 司,海南航空股份有限公司,他们的代码顺序分别是、A. CAB. MU虺C.CZD. HU28.飞机上的特殊餐包括A. Diabetic meal.B. Moslem meal.C. Kosher meal.D. Child meal.29.机场可以接受的信用卡包括A. Diners ClubB. MasterC. VisaD. American Express30.t机起E时,用两种方式可以解决不适A. Laughing.B.
11、 Crying.C. Swallowing saliva.D. Chewing Candy(23881号)民航商务英语试题第4页(共6页)得分评卷人得分评卷人四、机门鞭题(英译浏(1阴)三、业务英语是非题,正确的写T,错误的写F(30分,共15题31 . As we prepare for landing, we should close Window shades and make sure that you seat belt is securely fastened.( )32 .如果想表达”我用中文把酒店的名字写下来,您把它交给出租车司机,他会带您去那 儿。”用英语可以这样表达:I w
12、ill write down the hotels name in Chinese and then you can show it to the taxi driver. He will take you over thcre.( )33 . All electronic devices must be switch on at the landing time.( )34 . Fahrenheit华氏温度计的,冰点为32度,沸点为212度。华伦-海特,他是华氏寒暑表 的设计者。()35 .在客舱通道上及出L1处还有应急照明指示灯(emergency floorTights),在应急撤离 时
13、,请按指示灯指示的路线撤离。()36 .飞机一共有4个应急出口丘卬.丫 Exists)分别是前部,后部,中部和上舱。()37 .如果想表达”根据中华人民共和国海关规定,您请将您的手提行李带下飞机,接受海 关检杳“,用英语可以这样表示:In conpliance with Chinese Customers Regulations you are subject to customs inspection with all your belonging/ )38 .坐在紧急出口的旅客,不仅要会被告知”禁止拉动紧急出口的手柄”,还要了解一下紧 急出口舱门的打开分解图,自己先弄明白,怎么先打开紧急出
14、LL ()39 . “您可以与地面人员联系,确认您的转机航班”。用英语可以这样表示:“You may confirm you transit flight with ground stafEX )40 .处理好与顾客的纠纷的准则是:Repeat their concerns, show empathy and acknowledge anger and apologize.()41 .中国的海关规定只允许旅客携带四条香烟入境。()42 .根据中国当地检疫规定,乘客不能携带新鲜水果入境。()43 .入境卡必须在落地后进行填写,然后交给移民局官员。()44 . CAAC 是 Civil Aviat
15、ion Administration of China 的缩写。()45 . Telephone number in the LS where you can be reached.入/出境表格中这句话可 译为:可以在美国与您联系的电话号码。()46.(机舱内广播有关继续转乘)Ladies and Gentlemen, Please take all your belongings with you when you disembark.(23881号)民航商务英语试题第5页(共6页)Passengers holding Air China boarding pass for connecti
16、ng flight, please go through the immigration formalities.In compliance with Chinese Customers regulations, you are subject to Customers Inspection with all your belongings.We will remove any unidentified baggage from the aircraft ibr security reason.Highly appreciated for you patience and understand
17、ing during the waiting time. Thank you for flying Air China a member of Start Alliance network, We hope you will enjoy your stay in Beijing. Thank you.试卷代号:238812022年秋季学期考试民航商务英语参考答案2023年1月一、业务英语单选题(40分,每题2分)1. A2. C3. C4. A5.B6. B7. A8. C9. B10.A11. A12. A13. B14. A15.A16. C17. A18. B19. C20.B业务英语多
18、选题(20分,每题2分)21. ABC22. ABCD 23. ABCD24. ABCD25.ABCD26. ABC27. ABCD 28, ABCD29. ABCD30.CD业务英语是非题(30分,共15题)31. F32. T33. F34. T35.T36. T37. T38. T39. T40.T41. F42. T43. F44. T45.T四、机舱广播翻译题(英译汉)(10分)46.请携带好您的随身物品。继续转乘国际航班的旅客,请您在本站办理出境手续根据中华人民共和国海关规定,请 将您的手提行李带下飞机,接受海关检查.对于您在等待时所表现出的耐心与理解,我们深表感谢!感谢您选乘星空联盟成员中国国际航空公司航班,我们期待与您下次旅途再会,祝您在北 京愉快!再见!(23881号)民航商务英语答案第1页(共1页)