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1、ENGLISH FOR CAREERS外语教学与研究出版社旅游英语旅游英语English for Tourism English for Tourism 2Foreign Language Teaching and Research PressUnit 1 Business Liaison 业务联络业务联络lieiznWarming-upWarming-upReading AReading AListeningListeningSpeakingSpeaking4123Reading BReading B5WritingWriting6ProjectProject7Vocabulary and
2、StructureVocabulary and Structure8Self-evaluationSelf-evaluation109Warming-upWarming-upTask 1Task 2Warming-upWarming-upTask 1Discuss in groups.List what you think the most popular tour Discuss in groups.List what you think the most popular tour destinations among Chinese people in the following coun
3、tries.destinations among Chinese people in the following countries.Big Ben,Tower of London,Westminster Abbey,University of Oxford,University of CambridgeTimes Square,Wall Street,Statue of Liberty,Golden Gate Bridge,Hollywood Universal StudiosEiffel Tower,Champs-Elysees Avenue,the Louvre,Fujiyama,Hok
4、kaido,Kyoto,Tokyo,OsakaSydney Opera House,Great Barrier Reef,Gold CoastPuket Island,BangkokSamui IslandPattayaTask 2 Decide whether the following statements are about an Decide whether the following statements are about an international tour leaderinternational tour leaders responsibilities.Write T
5、if it is,and F if s responsibilities.Write T if it is,and F if it is not.it is not.Warming-upWarming-up()Contact the outbound travel agency to discuss the cooperation.2.()Decide the tour itinerary.3.()Lead the tour group to the airport to go through emigration formalities.4.()Communicate with the lo
6、cal guide on behalf of the tourists.5.()Remind tourists to abide by the local regulations and to respect local religious beliefs,ethnic customs and habits.FFTTTReading AReading ATextTask 1Task 2Task 3Task 4Background InformationChinese Travelers Changing the Landscape of World Tourism Huang Meng,a v
7、eteran reporter for a Chinese news outlet,still vividly remembers his first trip to America in the mid-1990s.When he entered the National Museum of American History,he saw there were free introductoryintroductory pamphlets for visitors.But none of the handouts was in Chinese,and as a result,he was l
8、ost in the huge maze of exhibits as he spoke little English.Last year,Huang visited America again.This time,he found there were not only pamphlets in Chinese but also the museum had a Chinese web page.Moreover,some shop assistants and restaurant waiters spoke Mandarin,while many hotels provided Chin
9、ese TV channels.Reading AReading A Huangs experience is not uniqueunique among the fast growing numbers of Chinese travelers.As their numbers grow they are influencing tourism as the destination countries adaptadapt their facilities toto the booming influxinflux of Chinese tourists.For instance,Thai
10、land is a popular destination for Chinese tourists,and the Tourism Authority of Thailand says China will become the biggest source of foreign tourists in Thailand in two to three years.The surge surge of Chinese tourists in recent years has reshapedreshaped Thai tourism considerably.Thai tour compan
11、ies now organize specific package tours to meetmeet the demands of Chinese tourists.Reading AReading AThailand is not the only country that is adapting to the arrival of large numbers of Chinese visitors.In Europe,France is one of the favorite destinations for Chinese tourists.“In 2010,the official
12、figure for Chinese tourists in France reached 550,000,”said Paul Roll,Managing Director of the Paris Office of Tourism.“We feel by 2020,when there are 100 million Chinese visitors globally,1 or 2 million will come to Paris.So this obviously means that we need to get prepared.”America is another impo
13、rtant destination for Chinese tourists.In 2008,seeing the big increase in visitors from China,America began to launchlaunch Christmas tours for Chinese citizens.As a result,the annual number of Chinese tourists to this country passed the 1 million mark at the end of 2008,the National Tourism Adminis
14、tration of China said.And the 2-million mark is likely to be reached in 2015.Obviously,Chinese foreign tourism has promoted lucrativelucrative business for travel agencies both at home and abroad.Reading AReading AEnglish for Tourism English for Tourism 旅游英语旅游英语2 2大家应该也有点累了，稍作休息大家有疑问的，可以询问和交流大家有疑问的，
15、可以询问和交流大家有疑问的，可以询问和交流大家有疑问的，可以询问和交流中国游客改变世界旅游业中国游客改变世界旅游业 黄孟，一位中国新闻媒体的资深记者，至今仍清晰地记得他在黄孟，一位中国新闻媒体的资深记者，至今仍清晰地记得他在 20 20 世纪世纪 90 90 年代中期第一次到美国旅游的经历。进入国立美国历史博物馆时，年代中期第一次到美国旅游的经历。进入国立美国历史博物馆时，他看到那里有为游客提供的免费介绍册，却没有哪一本是中文的。结果，他看到那里有为游客提供的免费介绍册，却没有哪一本是中文的。结果，因为不会说英语，他在迷宫一般的巨大展区里迷路了。因为不会说英语，他在迷宫一般的巨大展区里迷路了。
16、去年，黄孟再次去美国旅游。这次他发现博物馆里不仅提供中文宣去年，黄孟再次去美国旅游。这次他发现博物馆里不仅提供中文宣传册，还有中文的网页。此外，一些商店的店员和饭店服务生会说普通话，传册，还有中文的网页。此外，一些商店的店员和饭店服务生会说普通话，很多旅馆的电视还播放中文频道。很多旅馆的电视还播放中文频道。Reading AReading A 在人数快速增长的中国游客中，黄孟的经历并不鲜见。随着人在人数快速增长的中国游客中，黄孟的经历并不鲜见。随着人数的增长，旅游目的地国家改善其设施以接纳大批涌入的中国游数的增长，旅游目的地国家改善其设施以接纳大批涌入的中国游客。中国游客正在影响世界旅游业。客
17、。中国游客正在影响世界旅游业。例如，泰国是中国游客的热门目的地。泰国旅游局称，中国在未例如，泰国是中国游客的热门目的地。泰国旅游局称，中国在未来两至三年内将成为泰国入境游的最大客源国。近年来中国游客来两至三年内将成为泰国入境游的最大客源国。近年来中国游客急剧增加，在很大程度上重塑了泰国旅游业。现在泰国旅游公司急剧增加，在很大程度上重塑了泰国旅游业。现在泰国旅游公司正筹划具体的随团旅行方案以满足中国游客的需求。正筹划具体的随团旅行方案以满足中国游客的需求。Reading AReading A 泰国不是唯一为了适应大量涌入的中国游客而进行调整的国家。泰国不是唯一为了适应大量涌入的中国游客而进行调整
18、的国家。在欧洲，法国是中国游客最喜爱的目的地之一。在欧洲，法国是中国游客最喜爱的目的地之一。“2010 2010 年，官方数据年，官方数据显示，抵法的中国游客达显示，抵法的中国游客达 55 55 万。万。”巴黎旅游办事处的常务董事保罗巴黎旅游办事处的常务董事保罗 罗尔说，罗尔说，“我们觉得，到我们觉得，到 2020 2020 年，全球将有一亿中国游客，其中有一年，全球将有一亿中国游客，其中有一百万到两百万会来到巴黎。因此，这显然意味着我们需要做好准备。百万到两百万会来到巴黎。因此，这显然意味着我们需要做好准备。”美国是中国游客的另一个重要目的地。美国是中国游客的另一个重要目的地。2008 20
19、08 年，看到中国游客的年，看到中国游客的大幅增加，美国开始推出针对中国公民的圣诞旅游。结果，据中国国家大幅增加，美国开始推出针对中国公民的圣诞旅游。结果，据中国国家旅游局统计，至旅游局统计，至 2008 2008 年年底中国赴美游客突破了年一百万的记录，且年年底中国赴美游客突破了年一百万的记录，且有望在有望在 2015 2015 年达到两百万。年达到两百万。显然，中国的出境旅游为国内、外旅行社带来了更多有利可图的商显然，中国的出境旅游为国内、外旅行社带来了更多有利可图的商机。机。Reading AReading ATask 2 Complete the following table acc
20、ording to theComplete the following table according to the passage.passage.Reading AReading Abiggest source of foreign touristspackage tours550,0001 or 2 million1-million markIn 2015Task 3Decide whether the following statements are true(T)or Decide whether the following statements are true(T)or fals
21、e(F)according to the passage.false(F)according to the passage.Reading AReading A 1.In the mid-1990s,none of the free introductory pamphlets for visitors in America was in Chinese.T2.Nowadays,all shop assistants and restaurant waiters can speak Chinese in America.F3.The Tourism Authority of Thailand
22、says China is now the biggest source of foreign tourists in Thailand.FT 4.In Europe,France is one of the favorite destination countries for Chinese tourists.5.Seeing the big increase of visitors from China,America is also adapting itself to the booming influx of Chinese tourists.TTask 2Task 3Task 4T
23、ask 5Task 1ListeningListeningTask 1Wang Ming,the Marketing Manager of China International Travel Service Limited,is calling Susan Smith of the American Express Travel Agency to talk about business cooperation.Listen to the conversation and fill in the blanks with what you hear.CListeningListeningMis
24、s Smith:Good morning,American Express Travel Agency.早上好，这里是美国运通旅游公司早上好，这里是美国运通旅游公司Wang Ming:Good morning!This is Wang Ming from CITS.Im calling to discuss the possibility of business cooperation with your company.早上好，我是来自中国国际旅行社的王明，我打电话来是想讨论早上好，我是来自中国国际旅行社的王明，我打电话来是想讨论与贵公司进行与贵公司进行业务合作业务合作的可能性的可能性Mis
25、s Smith:What kind of cooperation are you 1._?你们对什么类型的合作你们对什么类型的合作感兴趣感兴趣？interested in王明，中国国际旅行社有限公司的市场部经理，正在和美国运王明，中国国际旅行社有限公司的市场部经理，正在和美国运通旅游公司电话进行关于商业合作的洽谈。听对话根据你听到通旅游公司电话进行关于商业合作的洽谈。听对话根据你听到的填空的填空Wang Ming:Based on a recent market survey,we find that there is a large demand in China for education
26、al and 2._ tourism abroad.So I wonder if it is possible for us to organize such tours in the United States.根据最近的根据最近的市场调查市场调查，我们发现在中国对于出境游的教育和文化有很大，我们发现在中国对于出境游的教育和文化有很大需求需求。所以我想知道我们是否有可能在美国组织这样一次旅游所以我想知道我们是否有可能在美国组织这样一次旅游Miss Smith:Mr.Wang,we do 3._ such tours.But only a few of the tourists weve ha
27、d are from China.王先生，我们有王先生，我们有提供提供这样的旅游，但是只有少数我们的游客来自中国这样的旅游，但是只有少数我们的游客来自中国Wang Ming:Maybe thats because your company doesnt advertise much in China.We can help with that.可能是因为你们公司在中国没有做太多可能是因为你们公司在中国没有做太多广告广告，我们可以帮助，我们可以帮助 As the 4._is almost upon us,many students and teachers are thinking about
28、taking this opportunity to visit America on educational tours.暑假暑假就快到了，很多学生和老师正考虑借就快到了，很多学生和老师正考虑借教育教育旅游这个机会访问美国旅游这个机会访问美国Miss Smith:Er.Mr.Wang,I think this is something I need to 5.my manager.Could you leave it with me?呃呃王先生，我想我需要和我们经理王先生，我想我需要和我们经理讨论讨论一下，一下，能把它留给我吗？（能把这个能把它留给我吗？（能把这个问题留给我处理吗？）问题留给
29、我处理吗？）offersummer vacationculturaldiscuss with Task1 CListeningListeningWang Ming:Of course.I totally understand.当然，我当然，我完全完全理解理解Miss Smith:Thank you.Ill call you back later today.谢谢您，我今天晚些时候给您回电话谢谢您，我今天晚些时候给您回电话Wang Ming:Thanks a lot.多谢多谢Task 2Miss Smith is calling Wang Ming back to talk about busi
30、ness cooperation.Listen to the conversation and decide whether the following statements are true(T)or false(F).ListeningListening()1.The American Express Travel Agency has the intention of cooperating with CITS.美国运通旅行社有与中国国际旅行社合作的美国运通旅行社有与中国国际旅行社合作的意向意向()2.Generally,Chinese tourists prefer to stay i
31、n the US for ten days.一般来说，中国游客更喜欢在美国停留十天一般来说，中国游客更喜欢在美国停留十天()3.Generally,the summer vacation starts at the end of June and ends in early September in the US.一般来说，美国的暑假开始于六月末，结束于九月初一般来说，美国的暑假开始于六月末，结束于九月初()4.Harvard,Stanford and MIT are the three universities asked about by Chinese tourists most fre
32、quently.哈佛，哈佛，斯坦福斯坦福和和麻省理工学院麻省理工学院是中国游客咨询最多的三所大学是中国游客咨询最多的三所大学()5.Wang Ming will receive an itinerary from Susan Smith in the next few days.王明在接下来的几天之内将会收到一份来自于苏珊王明在接下来的几天之内将会收到一份来自于苏珊史密斯的行程史密斯的行程史密斯小姐回电王明讨论业务合作。听对话判断下列情况是对史密斯小姐回电王明讨论业务合作。听对话判断下列情况是对还是错还是错Task 2ScriptScript CListeningListeningWang M
33、ing:Hello,this is Wang Ming at CITS 你好，我是中国国际旅行社的王明你好，我是中国国际旅行社的王明Miss Smith:Hello,Mr.Wang.This is Susan Smith from the American Express Travel Agency.你好王先生，我是美国运通旅行社的苏珊你好王先生，我是美国运通旅行社的苏珊史密斯史密斯Wang Ming:Oh,its nice to hear from you!Did you discuss the possibility of business cooperation with us with
34、 your manager?很高兴接到你的电话，你和你的经理讨论过业务合作的可能性了吗很高兴接到你的电话，你和你的经理讨论过业务合作的可能性了吗Miss Smith:Yes,I have.We think its a good idea and are happy to explore possibilities.But before we start designing tour itineraries,wed like some information about the Chinese tourists you have in mind.是的，我有，我们认为这是一个好主意并且乐于探索（合
35、作的）可是的，我有，我们认为这是一个好主意并且乐于探索（合作的）可能性。但是在我们开始设计旅游路线之前，我们想要了解一下您能性。但是在我们开始设计旅游路线之前，我们想要了解一下您印象中印象中的中国的中国游客的情况游客的情况Wang Ming:Yes,of course.是的，当然是的，当然Miss Smith:How many days would tourists expect to spend in America?游客游客期望期望在美国呆几天？在美国呆几天？Wang Ming:Between 10 and 15.1010到到1515天之间天之间Miss Smith:All right.T
36、hanks for your information.Well work on an itinerary and send it to you in the next few days.好的，感谢你的信息。我们会做出行程并且未来几天内将会发给你好的，感谢你的信息。我们会做出行程并且未来几天内将会发给你Wang Ming:Thank you.Bye!谢谢你，再见谢谢你，再见Miss Smith:Bye-bye!再见再见Task 2ScriptScript CListeningListeningMiss Smith:What are the dates of summer vacations in
37、 China?中国的暑假的日期是什么时候中国的暑假的日期是什么时候Wang Ming:Generally,the summer vacation starts at the end of June and ends in early September.通常情况下，暑假开始于六月末，通常情况下，暑假开始于六月末，结束于结束于九月初九月初Miss Smith:Which universities and colleges are most popular with Chinese students and teachers?哪些大学和学院在中国学生和教师中是最受欢迎的？哪些大学和学院在中国学生和
38、教师中是最受欢迎的？Wang Ming:Harvard,Yale and MIT are the names asked about most frequently.哈佛，耶鲁和麻省理工学院是被咨询最哈佛，耶鲁和麻省理工学院是被咨询最频繁频繁的名字的名字Task 2Miss Smith is calling Wang Ming back to talk about business cooperation.Listen to the conversation and decide whether the following statements are true(T)or false(F).L
39、isteningListening()1.The American Express Travel Agency has the intention of cooperating with CITS.美国运通旅行社有与中国国际旅行社合作的美国运通旅行社有与中国国际旅行社合作的意向意向()2.Generally,Chinese tourists prefer to stay in the US for ten days.一般来说，中国游客更喜欢在美国停留十天一般来说，中国游客更喜欢在美国停留十天()3.Generally,the summer vacation starts at the end
40、of June and ends in early September in the US.一般来说，美国的暑假开始于六月末，结束于九月初一般来说，美国的暑假开始于六月末，结束于九月初()4.Harvard,Stanford and MIT are the three universities asked about by Chinese tourists most frequently.哈佛，哈佛，斯坦福斯坦福和和麻省理工学院麻省理工学院是中国游客咨询最多的三所大学是中国游客咨询最多的三所大学()5.Wang Ming will receive an itinerary from Susan
41、 Smith in the next few days.王明在接下来的几天之内将会收到一份来自于苏珊王明在接下来的几天之内将会收到一份来自于苏珊史密斯的行程史密斯的行程T FTFFWhat is the email Wang Ming has got from Miss Smith about?王明从史密斯小姐那收到了关于什么的邮件？王明从史密斯小姐那收到了关于什么的邮件？_2.Why does Miss Smith arrange the visit to MIT and Harvard in a single day?为什么史密斯小姐安排了在一天之内参观麻省理工学院和哈佛大学为什么史密斯小
42、姐安排了在一天之内参观麻省理工学院和哈佛大学_3.What kind of activities will be arranged during the visit to Harvard?在访问哈佛期间什么类型的活动将会被安排在访问哈佛期间什么类型的活动将会被安排_4.What does Miss Smith say about the local guide?关于当地导游史密斯小姐说了什么？关于当地导游史密斯小姐说了什么？_Task 3 Wang Ming and Miss Smith are talking about tour products designed by the Ameri
43、can Express Travel Agency.Listen to the conversation and answer the following questions.CListeningListening.王明和史密斯小姐正在谈论关于美国运通旅行社设计的旅游产品。王明和史密斯小姐正在谈论关于美国运通旅行社设计的旅游产品。听对话并且回答下列问题听对话并且回答下列问题Task 3ScriptScript CListeningListeningWang Ming:Hello!Is that Miss Smith?您好，是史密斯小姐吗？您好，是史密斯小姐吗？Miss Smith:Yes.Is
44、 that Mr.Wang?是的，您是王先生？是的，您是王先生？Wang Ming:Yes.Miss Smith,Ive got your email with your newly designed tours.Would you mind me asking you some questions about them?是我。史密斯小姐，我已经收到了您关于新设计的旅游的邮件。是我。史密斯小姐，我已经收到了您关于新设计的旅游的邮件。您介意我问您一些关于它们的问题吗？您介意我问您一些关于它们的问题吗？Miss Smith:Of course not.当然不介意啦。当然不介意啦。Wang Ming
45、:I notice that both of the two tours include a one-day visit to MIT and Harvard.Are you sure we can manage to visit two universities in a single day?我注意到两个旅游都包括麻省理工学院和哈佛大学的一日游，你确我注意到两个旅游都包括麻省理工学院和哈佛大学的一日游，你确定我们可以在一天中参观两所大学吗？定我们可以在一天中参观两所大学吗？Miss Smith:Yes,dont worry.Both universities are very close
46、to each other.And the traffic isnt too bad.是的，不必担心。两所大学距离彼此都很近。并且交通也不错是的，不必担心。两所大学距离彼此都很近。并且交通也不错Wang Ming:What kind of activities will the universities be able to provide?大学能够大学能够提供提供什么种类的活动呢？什么种类的活动呢？Miss Smith:We can arrange meetings with some Chinese students studying at Harvard.They can talk ab
47、out their life at Harvard.我们可以安排一些和在哈佛学习的中国学生的会面。他们可以谈论我们可以安排一些和在哈佛学习的中国学生的会面。他们可以谈论他们在哈佛的生活他们在哈佛的生活Wang Ming:That would be wonderful!By the way,do your local guides speak Chinese?那可太棒了，顺便问一下，你们的地陪导游能说中文吗？那可太棒了，顺便问一下，你们的地陪导游能说中文吗？Miss Smith:Of course,and some of them have experience working in China
48、.当然，他们中的一些有在中国工作的经历当然，他们中的一些有在中国工作的经历Wang Ming:Nice!Ill post these two tour products on our company website.I think they should be very popular.太棒了，我将会把这两个旅游产品太棒了，我将会把这两个旅游产品发布发布在我们公司的在我们公司的网站网站上，我认为上，我认为他们将会非常受欢迎他们将会非常受欢迎 What is the email Wang Ming has got from Miss Smith about?王明从史密斯小姐那收到了关于什么的邮件
49、？王明从史密斯小姐那收到了关于什么的邮件？_2.Why does Miss Smith arrange the visit to MIT and Harvard in a single day?为什么史密斯小姐安排了在一天之内参观麻省理工学院和哈佛大学为什么史密斯小姐安排了在一天之内参观麻省理工学院和哈佛大学_3.What kind of activities will be arranged during the visit to Harvard?在访问哈佛期间什么类型的活动将会被安排在访问哈佛期间什么类型的活动将会被安排_4.What does Miss Smith say about t
50、he local guide?关于当地导游史密斯小姐说了什么？关于当地导游史密斯小姐说了什么？_Task 3 Wang Ming and Miss Smith are talking about tour products designed by the American Express Travel Agency.Listen to the conversation and answer the following questions.CListeningListeningIts about the newly designed tours.Because the two universit