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1、旅游英语旅游英语Tourism EnglishTourism English Unit 3 Check-in at the HotelListening and SpeakingTask 2Task 3Task 4Task 5Task 1ListeningTask 1 Objective: Ss can accurately write down the missing information in the conversation.Time: 10 minutesKey1. 20 single rooms 2. check in3. receptionist 4. porter5. deli
2、veredListening Wang Min: Mr. White, can we confirm the rooms, please? Weve booked 20 single rooms according to the name list you sent us. Is that right?Mr. White: Yes, thats right.Wang Min: Then, lets go to the desk to check in. . Mr. White, the receptionist would like to see the group visa, please.
3、Mr. White: Certainly, here you are.Wang Min: Thanks. Here are the registration cards. Could you ask the members of the group to fill them in?Mr. White: Sure!Wang Min: Here are the keys and the list of room numbers.Mr. White: Thanks. But what about the luggage?Wang Min: Thats taken care of. The porte
4、r will take the luggage up to the rooms immediately. Just ask the guests to identify which is their luggage and it will be delivered to the correct rooms.Mr. White: Thank you very much.Wang Min: My pleasure.ListeningTask 2 Objective: Ss can understand specific information and make correct choices fo
5、r relevant questions.Time: 10 minutesKey1. C 2. B 3. B 4. CMr. Green: Excuse me, Ms. Wang, would you please tell the porter to take my luggage up to my room? I cant do it by myself.Wang Min: Certainly. Is that all yours?Mr. Green: Yes, three pieces.Wang Min: May I know your room number, please?Mr. G
6、reen: Room 3102, on the 16th floor.Wang Min: OK, Ill contact the porter. Please take this elevator to the 16th floor. Your room is on the right when you exit the elevator. The porter will bring your luggage up in just a few minutes.Mr. Green: Thank you very much!Wang Min: Youre welcome.Task 2 Script
7、ListeningScriptMr. White: Ms. Wang, can you spare me a minute?Wang Min: Sure. What can I do for you?Mr. White: All our tourists have gone to their rooms for a rest except Mr. Black. He asked if he could change to a better room with a computer.Wang Min: May I ask why?Mr. White: Oh, he wants to chat o
8、nline with his daughter for a while before sleeping.Wang Min: OK. I will talk to the receptionist to see if there is an empty room with a computer. But Mr. Black has to pay for the extra expense, Im afraid.Mr. White: No problem. Mr. Black has already said he agrees to pay the extra money.Wang Min: O
9、K, I will try to persuade the receptionist to give a discount.Mr. White: That would be better! Thank you so much!ListeningTask 3Objective: Ss can understand specific information and decide whether the given statements are true or false.Time: 10 minutesKey1. F 2. F 3. F 4. F 5. FListeningTask 4 Objec
10、tive: Ss can find specific information from listening to answer the given questions.Time: 10 minutesListening Wang Min: And the room numbers are from 3102 to 3121, right?Mr. White: Yes, thats right.Wang Min: OK, Ill contact the operator. Will you inform the tourists?Mr. White: I will.Wang Min: Could
11、 you also tell the tourists well gather in the lobby by the main door at 6:45 am? Our bus will be there for us. Well have breakfast in a restaurant at the foot of the mountain.Mr. White: Thats fine. Ill tell the tourists. Thank you!Wang Min: Mr. White, according to the itinerary, we will go to visit
12、 Mount Tai tomorrow morning. Do you think we need morning calls for everyone?Mr. White: Yes, I think so.Wang Min: What time?Mr. White: Im not sure. Youre familiar with the situation here. I think you had better decide.Wang Min: What do you think about getting up at 6:00 am? Were quite far away from
13、the mountain. If we get up early, we can avoid getting stuck in the rush hour traffic.Mr. White: Good idea.ListeningTask 5Objective: Ss can record specific information in the conversation.Time: 10 minutesKey1. the itinerary2. four3. Summer Palace4. two5. the BundListening Mr. White: Thank you. Then,
14、 we stay in Xian for two days, visiting the Terracotta Warriors and Big Wild Goose Pagoda. Then go to Shanghai by air and stay for two days, visiting the Shanghai World Expo and the Bund. OK, that all seems as it should be.Wang Min: Great.ScriptWang Min: Good morning, Mr. White. Did you sleep well l
15、ast night?Mr. White: Yes, thank you. How about you?Wang Min: Very well! Mr. White: Have you got the itinerary you prepared for our group?Wang Min: Yes, I have. Heres a copy of the itinerary. Please read it to see if any changes are needed.Mr. White: (Reading the itinerary) Yes, we stay in Beijing fo
16、r four days, visiting the Forbidden City, the Birds Nest, the Water Cube, the Summer Palace.Wang Min: A visit to the hutongs in Beijing has also been arranged at your request. Task 2Task 3Task 4Task 1SpeakingTask 1 Objective: Objective: Ss know how to help tourists check in ata hotel.Time: Time: 15
17、minutesSteps:Steps:Ss read Speaking Task 1Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.Sample Tour guide: Now we have reached the hotel. Please show your passport and I will help you check in. Tourist: Oh, I cant find my passport. Tour guide: Could you check your
18、 handbag again? Tourist: Ive checked it three times, but still cant find it. Tour guide: Dont worry. Have you checked the suitcase? Tourist: No, let me check it. Oh, its here. Im so careless. Tour guide: It doesnt matter. We can check in now. Please be careful with your passport. Tourist: Thank you
19、very much!SpeakingSpeakingTask 2 Objective: Objective: Ss know how to help tourists solveproblems at the hotel.Time: Time: 15 minutesSteps:Steps:Ss read Speaking Task 2Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.Sample Tourist: My room is too dirty. Ill change t
20、o a clean one. Tour guide: Could I ask the waiter to clean it? Then you still live in this room. Tourist: No, I really cant stand it. I want to change the room. Tour guide: OK, Ill ask if there is an empty room. (Several minutes later) Tour guide: Sorry, there is no empty room. Could you live in my
21、room? I didnt move anything. If you think my room is clean, I can change the room with you. Tourist: OK. (Several minutes later) It is clean. I can live in this room. Thank you. Tour guide: You are welcome.SpeakingSpeakingTask 3 Objective: Objective: Ss know how to deal with the planchanges.Time: Ti
22、me: 15 minutesSteps:Steps:Ss read Speaking Task 3Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.Sample Tour guide: Mike, we have made a reservation for 10 double rooms, is it OK? Tour leader: Well, Im afraid we have to make some changes. I need a connecting room fo
23、r a family of four. Tour guide: Sorry, there is no this kind of room in the hotel. How about the suite instead? Tour leader: What about the rate? Tour guide: Its the same as the two rooms. Tour leader: OK. Besides, we want you to change the morning call time from 6:00 to 6:30. Because we are so tire
24、d, we dont want to get up so early.Speaking Tour guide: OK, no problem. Ill confirm it. Your rooms are on the fourth floor, altogether eight twin rooms and one suite. You will get a morning call at 6:30 tomorrow morning. Tour leader: Right. Thank you very much. Tour guide: You are welcome. One more
25、thing, because the itinerary on the first day is quite full, could we move the visit to the city history museum to the second day? Tour leader: OK, its up to you.SpeakingSpeakingTask 4 Objective: Objective: Ss know how to help tourists check in ata hotel.Time: Time: 15 minutesSteps:Steps:Ss read Spe
26、aking Task 4Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.SampleTour leader: Shall we start discussing touritinerary of tomorrow morning?Local guide: Certainly. Tomorrow morning wewill have breakfast at 6:50 am.The dining hall is on the secondfloor.Tour leader: OK
27、. When shall we get together?Local guide: Ill wait for you in the lobby at7:30 am.Tour leader: Whats the definite route?Local guide: We will go to the TiananmenSquare first, and about one hourlater well go to the ForbiddenCity. After visiting it for twohours, we will go to the QianmenStreet. Well come back at 11:30at noon. And well have lunch at12:00 am.Tour leader: OK. See you tomorrow.Speaking