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1、旅游英语旅游英语Tourism EnglishTourism EnglishUnit 1 Marketing and Preliminary WorkListening and SpeakingTask 2Task 3Task 4Task 5Task 1ListeningTask 1 Joe Smith is a sales manager of the American Express Travel Agency. He is calling Lily of Kunming CTS to book a tour. Listen to the conversation and fill in
2、the blanks with what you hear.Key1. American Express 2. proposed3. quotation 4. Four-star5. dishesListening Lily: Hello, this is Kunming CTS. Can I help you?Joe Smith: Hello, is that Lily speaking? This is Joe Smith from the American Express Travel Agency.Lily: Hello, Joe. Yes, this is Lily speaking
3、. Im glad to hear from you again.Joe Smith: We have a group of tourists who want to travel to Kunming. Could you please send me a proposed Itinerary and quotation?Lily: Sure. When do they want to come to Kunming?Joe Smith: At the end of this month. They want to spend three days in Kunming.Lily: Well
4、, three days is enough to see the sights in Kunming, but its a pity that theywont have time to visit Dali and Lijiang! Its so beautiful there, especially at this time of year.Joe Smith: Thats really a pity! Lily: What level of hotel do they want?Joe Smith: Four-star if possible.Lily: And how much fo
5、r meals?Joe Smith: 25 Yuan per head per meal. They can pay extra if they want to try the local dishesLily: OK, I see. Ill send you a fax as soon as possible.Joe Smith: Many thanks for your help. Lily: Youre welcome.ListeningTask 2 Lily is calling Joe Smith to confirm receipt of the fax. Listen to th
6、e conversation and decide whether the following statements are true (T) or false (F).Key 1. F 2. F 3. F 4. T 5. TListeningJoe Smith: Hello, this is Joe Smith. What can I do for you?Lily: This is Lily. Have you received the fax I sent to you this morning?Joe Smith: Yes, thanks. Ive discussed it with
7、the tourists. They want to cancel the rest of the tour to Guizhou and stay in Yunnan for four more days.Lily: In that case, they can visit Dali and Lijiang!Joe Smith: Yes, thats what I suggested to them. Could you please send me another itinerary and its quotation?Lily: Sure. Ill send them to you in
8、 ten minutes. By the way, do they want Chinese or Western hotels?Joe Smith: I think theyd prefer Chinese style.Lily: I see. So its a seven-day trip including Kunming, Dali and Lijiang. Is that right?Joe Smith: Yes, thank you. I look forward to receiving your fax.1. What do the tourists think of the
9、itinerary provided by Lily? The tourists are very happy with the itinerary.2. Whats the other name of the Green Lake Park? Nine Dragon Pond.3. How much does The Impression of Yunnan cost for each guest? 120 Yuan for each guest.4. Who is the director of The Impression of Yunnan? Zhang Yimou._Listenin
10、gTask 3Joe Smith is calling Lily for further information about where to visit in Yunnan. Listen to the conversation and answer the following questions. ListeningJoe Smith: Hello, Lily. Its Joe here. The group is very happy with your new itinerary. They asked me about the Green Lake Park though, but
11、I know nothing about it.Lily: Its one of the most picturesque parks in Kunming. There are nine spring outlets at the north of the lake, so it was called “Nine Dragon Pond” in ancient times. Its lovely for a leisurely walk and there are performances to watch given by the local people.Joe Smith: Good,
12、 sounds interesting. Ill explain it to them. Some of the tourists have also asked me about local performances in Lijiang. Can you book tickets for the show for us?Lily: Of course. It is called The Impression of Yunnan and costs 120 Yuan per head.ListeningJoe Smith: Thats fine. I understand its a bre
13、athtaking performance directed by the famous director Zhang Yimou.Lily: Yes, its very special. It is based on many of the original rural songs and dances of Yunnan, as well as Chinese classical dances. It shows audiences the rich ethnic colors of Yunnan and claims to be the dawn of a new form of sta
14、ge art in China.Joe Smith: Great! Well go to see it.Lily: Is there anything else we need to do?Joe Smith: No, thank you. My assistant Peter wants to check some details with you. Could you hold the line please?Lily: OK.ListeningTask 4 Peter is the assistant of Joe Smith. He is talking with Lily about
15、 some details of the itinerary. Listen to the conversation and choose the best answer to each of the following questions.1. How many meals will the tour group have? A. 20. B. 14. C. 12. D. 10.2. How much should each tourist pay for the tour, excluding the tickets for the show? A. About $500. B. Abou
16、t $620. C. About $428. D. About $120.3. Which of the following must be paid by the tour leader? A. Breakfast. B. Tickets for the scenic spots. C. Dinner. D. The ticket for The Impression of Yunnan.4. How will the tourists go to Dali from Kunming? A. By train. B. By coach. C. By air. D. By ship.CADAL
17、istening Lily: Hello, Peter. Joe told me that you wanted to check some details with me.Peter: Oh, yes. Your itinerary includes 14 meals, is that right?Lily: No, only 12 meals. We just offer supper on the day of arrival and breakfast on the day of departure because meals will be served on the flights
18、.Peter: I see. We have 20 tourists. The quotation is $500 per person, right?Lily: Yes, but that is the price without the cost of tickets for The Impression of Yunnan show and, of course, the air tickets. Joe told me that the tourists wanted to see the show in Lijiang, so that is an extra $18 per per
19、son.Peter: We have a tour leader. How much will you charge for the tour leader?Lily: The tour leader doesnt need to pay for meals and tickets to the scenic spots, so the fee for the tour leader is $428. Well have to charge for the show though.Peter: OK, one more thing please. Instead of flying, why
20、not take a train from Kunming to Dali?It is fun for foreign tourists to travel by train in China, and they can sleep on the train that night.Lily: Yes, fine. Ill book soft sleeper tickets then. Itll make a slight difference to the overall cost but not much.Peter: Thank you! What kinds of breakfast a
21、re available?Lily: Most four-star hotels offer both continental and Chinese breakfasts.Peter: OK. I got it. Thanks.ListeningTask 5Joe Smith has left a voice message for Lily. Listen for the message and fill in the blanks with what you hear.Key1. tour leader 2. September 13. double rooms 4. four-star
22、 hotels5. all bookingsListening ScriptLily, this is Joe Smith. Please reserve a seven day Yunnan highlight tour for 21 tourists, including one tour leader, from August 26 to September 1 as per your itinerary Number AF397/2010. We need ten double rooms and one single room booked in four-star hotels a
23、ccording to your proposed route.For your reference, the name of the tour group is AETA8261012. Please confirm this reservation once all bookings have been accepted. Thank you very much for all your assistance.Task 2Task 3Task 4Task 1SpeakingTask 1 Work in pairs. Mr. Smith, the sales manager of STA T
24、ravel, is calling Linda, the operator of Sichuan CYTS, for travel information. Practice making a conversation with reference to the expressions below.LindaMr. Smith This is. Can I help you? How long will the tour group stay here? What kind of scenery will the tourists beinterested in? It covers almo
25、st all the beautiful places inSichuan, including. Hello, is that.? Id like to know sometravel information about. I think theyd be interested in. How about the price? Can you send me an itinerary in detail?SpeakingTask 2 Work in pairs. Mr. Smith is calling Linda again for more travel information. Pra
26、ctice making a conversation according to the information below.Mr. SmithLindaThe quotation The charge for children The best season to visitThe quotation may vary in different seasons.Child below 12 is charged half of the price for an adult.October.SpeakingTask 3 Work in pairs. Suppose you are an ope
27、rator of a travel agency and is now answering questions from a client. Practice making a conversation according to the instructions below.ClientOperatorGreet.Ask about the quotation of acertain itinerary.Ask about the standard ofaccommodation and meals.Express thanks.Greet.Give the quotation and exp
28、lainthe price is low in the off-season.Give detailed information aboutaccommodation and meals.Express a wish for pleasantcooperation.SpeakingTask 4 Work in pairs. An operator is answering a clients questions about a seven-day tour program to the north of China. Practice making a conversation accordi
29、ng to the instructions below.ClientWant to travel to the north of China.Ask about the most famousscenic spots in those cities.Ask about the quotation.Book the tour and express thanksOperatorRecommend him/her to travelto Dalian, Shenyang andChangchun.List some famous scenic spots.Give the quotation.Express good wishes.