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1、 Speaking Practice Dealing with the Repairing Greeting the customersStep11Discussing the installation with customers Step22Answering the customers calls for help Step33Communicating with customers during reparingStep44Good morning! I am Tim Smith from maintenance Department of Qingdao Haier Co.,Ltd.
2、 I come for looking at your TV set. -Come in please. Something must be wrong with it. Mr.Wilson, would you please show me how to install the satellite dish? -Sure, no problem. There are several steps to be followed. Firstly, you have to install the dish in a proper place.What if we cant receive the
3、signals after we connect the dish with the TV receiver? -In that case, you may check whether the dish is correctly connected.Hello, Mr. Wilson. This is Tim Smith. My newly-bought TV set suddenly stopped working last night. I need your help. -OK. Mr. Smith. Now listen to me and do as I tell you to do
4、.I think it is necessary for me to check the TV set myself. When will you be available? -It is very kind of you,Mr Wilson. I will be at home tomorrow afternoon.Did you check whether your TV set is linked with the power source? - Yes. But it is tightly linked with the power source.If anything is wrong with your electric appliances, just make a phone call. -Thanks a lot. THANK YOU