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1、BEC higher module 7高级商务英语MODULE 7 Managing peopleBusiness Topic7.1 Business topic:Managing people7.2 Business skills:Report writing7.3 Exam spotlight:Reading test MODULE 71.Managing qualities 2.strengths and weaknesses3.Managing consultants 4.A report on employee training ContentsMODULE 7delegatelon
2、gitudespotmanagerialpeople skillsnatural communicatoryes-mantunnal visioncontrol freakdisorganized授权，把授权，把.委托给别人委托给别人经度经度发现，认出发现，认出管理人员的管理人员的社交技能社交技能天生交天生交际能手能手没有条理的没有条理的应声虫声虫井底之蛙的眼光井底之蛙的眼光控制狂人控制狂人sales forecasting销售预测销售预测regular staff正式正式职工工man v.executive board为为.配备人手，配备人手，操纵操纵 执行董事会行董事会VOCABULARY
3、:MODULE 7dress upbuzzwordoverseas subsidaryexternal consultantjargonempowerdiversifycontractoroutsourcevalue chain修饰，修饰，添油加醋的说添油加醋的说时髦词语时髦词语 海外子公司海外子公司外单位顾问外单位顾问行话行话授授权给.价值链价值链多种经营多种经营承包商承包商承包给外公司承包给外公司management concept管理理念管理理念practice经常做法常做法sweet-talkimplement花言巧花言巧语贯彻，执行行VOCABULARY:day-to-day ope
4、ration日常经营日常经营core competence核心竞争力核心竞争力MODULE 7Its not just about keeping busy,its about doing things which are effective and get positive results.1.What does this quotation mean to you?Managerial qualitiesMODULE 7A bad manager confuses activity with performance.Management is nothing more than motiv
5、ating other people.I believe managing is like holding a dove in your hand.If you hold it too tightly you kill it,but if you hold it too loosely,you lose it.If you want to manage somebody,manage yourself.Do that well and youll be ready to stop managing.And start leading.Which of the above quotations
6、do you agree with?Why?Managerial qualitiesMODULE 71 delegate responsibility;2 plan effectively;3 motivate the staff to perform;4 handle people sensitively;5 organize work efficiently;6 recoganize and reward performance;7 take tough decisions;8 lead by example;9 communicate their visions and ideas;10
7、 co-operate with other parts of the organization;11 be creative and have innovative ideasImportant qualities for a manger to possessManagerial qualitiesMODULE 7Managerial qualitiesMODULE 7display integritysolve problembuild trusttake riskshave charisma/clear value/self-confidence/commitment/courage/
8、enthusiasm/interpersonal skills/perseverencebe adaptable/consistent/dedicated/influencial/inatiative/inspiring/selflessness/open-mindedSix Leadship StylesMODULE 7Democratic Leadership Style 民主型民主型reaching a consensus窝窝Affiliative Leadership Style 合作型合作型creating harmonyVisionary Leadership Style 远见远见
9、型型providing long-term goals and visionPacesetting Leadership Style 领头领头型型emphasizing excellence and improvement in performanceCoaching Leadership Style 教教练练型型developing employeesCommanding Leadership Style 命令型命令型non-compliance unmotivated employeesstrengths and weaknessesMODULE 7MODULE 7Only focused
10、 on one thing,and ignores other considerationDoesnt want to be publicly embarrassed by being shown to be wrongToo involved with the detail to be able to the wider pictureTakes on a task that they dont have the time or capacity to do alone.idiomsMODULE 7Too many mangers and people giving orders and n
11、ot enough people to carry out the work.Begin a task or start a discussion which may lead to endless problems and difficulties.To think you can solve a problem by spending money when it actually needs more careful planning and thoughtTo take an easy route to a solution that may compromise quality.Do
12、everything that you are asked to do without questioning it.idiomsCase StudyMODULE 7Study each case:Whats the problem?What should they have done in each case?Group discussion:p68Case StudyMODULE 7Management ConsultantMODULE 7 Reading p70Why would a company bring in a management consultant?(lack of ex
13、pertise;an ousiders perspective)For what kind of situation?(reorganization,merger,an IT project)Report writingMODULE 7A business reportWhat are the ingredients of a good business report?-Length of the report-What it should contain-Who it is written for-How it is organised-style and tone Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report Report writingMODULE 7Useful Expressions for Biz Report谢谢