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1、21年项目管理师答疑精华8卷21年项目管理师答疑精华8卷 第1卷 一个公司为改善沟通和团队协作可以选择使用一个紧密的矩阵。这种方法还能促进a. 快速追踪b. 协作工程c. 资源平衡d. 地理上分散或虚拟团队的工作正确答案：Aa. 协作工程 紧密的矩阵一词的意思是说，所有的团队成员都在同一地点或彼此非常接近的地方工作。这一概念曾在建设项目、新产品开发和公共劳动之类的项目中得到有效地运用。一个紧密的矩阵能有助于协作工程是因为设计工程师像产品工程师一样也都在同一地点工作。这就确保了项目的设计和产品一样能节约成本。实施 平衡线形图balance chart最常用于（ ）A工程B市场C制造D财务E合同及
2、采购正确答案：C 沟通不足和沟通过度都会在项目中引起问题。你应该保证你收集的关于项目进展和状态的信息对项目干系人是有意义的。为确定特定的方法，你将进行项目干系人分析，并确定项目干系人对信息要求的具体程度。这点可通过什么得到？ （ ）A绩效测量其准B项目管理方法C项目战略和方法D沟通管理计划正确答案：D 一个验收控制图Acceptance Control Chart中一些制约条款是基于技术规格中对产品的要求制定的而非基于随机及人为分派原因等制约条款在下列哪种情况下一个QC经验应考虑使用此图 （ ）A当一个尺寸的工程公差大大超过生产过程中的自然分散范围B当现行控制图制约范围之外的样件数量所用成本太
3、大并难以调查C当一个工艺过程稳定且持久时DA及BEA及C正确答案：E 当过程被认为是处于控制之中的时候，它：（ ）A不应该被调整B不能通过对其进行调整以达到某些方面的改进C能表现出由于预料到的原因或正常原因引起的差异D不能因为任何原因而进行审查或返工正确答案：A但过程处于控制之中时，不应该进行调整。但是，可以为了提供过程的改进，而进行调整甚至改变过程。 项目小组成员在哪种情况下的时候，一个跨行业学科的项目成功的几率增大A、项目小组成员关注问题的解决B、对管理层的要求敏感c关注项目的个别活动D、关注客户需求正确答案：A21年项目管理师答疑精华8卷 第2卷 你在管理一个电信项目，由于最近政府出台了
4、一项新的规定，你不得不改变原定的项目范围。对于项目目标作了几个变更。你更新了项目中使用的技术和计划文件。你的下一部是：A、 正式通知干系人B、 修改公司的知识管理系统C、 从项目发起人和客户那里获得对范围变更的正式承认D、 准备一个业绩报告正确答案：A 41 The scope of a project can be expected to change if:A. The project manager must provide cost estimates without having a design concept B. Oversimplification (underestimat
5、ing) of the nature of the work occursC. The project manager is assigned after the project is defined, and the cost and schedule are approvedD. A clear objective is not providedE. All of the above are possible based upon the situation正确答案：E 153 Your sponsor announce to you and your team that his/her
6、door is open to everyone wishing to discuss project problems. Yet, the sponsor seems to be annoyed whenever someone does stop by, even when discussing a serious problems. This is an example of.A. semanticsB. credibilityC. inconsistent signalsD. perceptual differencesE. misunderstood role正确答案：C 99 A
7、line manager who is asked to wear two hats and function as a project manager at the same time is likely to exercise:A. AuthorityB. PowerC. InfluenceD. All of the aboveE. A and B only正确答案：D 178 Assigning resources in an attempt to find the shortest project schedule consistent with fixed resource limi
8、ts is called resource _.A. Allocation.B. PartitioningC. LevelingD. Quantification.E. None of above.正确答案：A 60 In performing an impact analysis, the most effective tool to ensure all risks are identified on large projects is the:A. Work breakdown structureB. milestone review and schedule techniqueC. c
9、ost/schedule control systemD. planning programming budget systemE. program and evaluation review technique正确答案：A21年项目管理师答疑精华8卷 第3卷 因为你在执行一项绝对固定价格的合同，管理层要求你尽快提供最后的发票并结束合同。在合同的最后付款被批准之前，你必须（ ）A准备一个合同完成报告B评审采购过程C更新和存档合同记录D安置好分包商正确答案：D Scheduling is the process by which decisions are made concerning:A.T
10、asks to be accomplished.B.Personnel/organization that will be assigned to accomplish the task.C.Time when the tasks are to be completed.D.All of the above.E.A and C only.正确答案：EE 在以下哪种项目特征中最适合采用强矩阵的项目型组织形式？A、 复杂的不确定性、中等技术B、 规模小、不确定性高C、 规模大、新技术D、 时间紧急程度一般、历时久正确答案：C 很多措施可帮助项目经理增强项目的沟通和团队建设，除了以下哪一件？ （ ）
11、A设立一个“战事室”B成为一个沟通阻碍者C成为一个沟通加速者D召开一个有效的会议正确答案：B Your team has prepared a CPM schedule for your review. You notice that one node has six inputs (including two dummy activities) and four outputs (which include one dummy activity). Select the correct statement from the following:A.This is a valid repres
12、entation if the logic is correct.B.This is invalid because a node can have a maximum of one dummy input representation if the logic is correct.C.This is invalid because nodes cannot have both dummy inputs and dummy outputs.D.This is a invalid because the number of outputs must equal the number of in
13、puts.E.This is invalid because a maximum of two inputs and two outputs are allowed using the critical path method.正确答案：AA 115 The strong matrix versus a weak matrix.A. team members are more likely to be assigned to the project office in a strong matrixB. strong matrix is more difficult to manage.C.
14、the balance of power has shifted away from the PM.D. functional managers no longer has control over the technical processes.E. All of the above正确答案：A21年项目管理师答疑精华8卷 第4卷 Lessons learned are most often based upon project historical records. Lessons learned can be used to:A See what mistakes others have
15、 madeB See how others have solved problemsC Predict trends, highlight problems and identify alternativesD All of the aboveE A and B only正确答案：D 创建工作分解结构的过程可以产生什么？（ ）A项目进度计划B小组外购C项目完工日期D风险清单正确答案：B A comprehensive definition of scope management would be:A Managing a project in terms of its objective th
16、rough the concept, development, implementation, and termination phases of a project.B Approval of the scope baseline.C Approval of the detailed project charter.D Configuration control.E Approved detailed planning including budgets, resource allocation, linear responsibility charts and management spo
17、nsorship.正确答案：A 77 Control chart theory is based on the differentiation of the causes of variations in quality. Variations may be produced by assignable causes. All of the following are examples of assignable causes except: A. differences among machines.B. differences among workers.C. differences am
18、ong materials.D. differences in each of these factors over time.E. None of the above (all are examples)正确答案：E 当对项目组织的矩阵结构采用强矩阵，平衡矩阵和弱矩阵等词汇时，它们指的是A、组织达成目标的能力B、项目小组成员之间的物理距离以及与项目经理的物理距离C、项目经理对项目小组资源的控制能力D、项目小组成员合作的程度正确答案：C 15 Risks include the following types:A. Business riskB. pure riskC. Insurable r
19、iskD. A and BE. All of the above正确答案：E21年项目管理师答疑精华8卷 第5卷 你在港口城市美兰柯利亚管理一个国际合资建筑项目。美兰柯利亚的市政委员会通过了一个法律要求派一个代表参加该项目的前沿计划和决策。你很清楚该城市希望你用“非官方”的形式对其工作进行补偿。你以前没有在该国家工作过，因此你不知道与这些政府官员打交道最好的办法。他们的参与是重要的，因为你需要他们为你提供进口设备、补给品和材料的执照和许可证。你最好是（ ）A直接按照当地的习惯行事，即便这意味着你要付钱给当地的官员B直接按照你自己国家的法律、规定和要求办事C避免故意犯职业错误D认识到政府参与项目
20、的需要，不管做什么都要让项目成功正确答案：C 你在制药业工作。你的项目要对和种叫做芬塔斯提克的药物进行临床试验，该药品用于提高记忆力和刺激头发生长。在项目实施过程中，该产品的试验过程被进一步明确划分为三个阶段，第一阶段的进行四次试验，第二阶段进行五次试验，第三阶段进行六次试验。这种情况是下列工作的一个示例A、 质量功能展开B、 将工作分解结构（WBS）与项目活动进行一一匹配C、 价值分析D、 进一步细化对产品的描述正确答案：D 你的项目管理工作经验告诉你，你的基本职责就是通过授权，将项目活动和任务分配到小组或个人，依靠他们的力量生产出项目要求的可交付产品。由于你所在的组织不是一个项目型的组织机
21、构，因此你不能直接参与人力资源管理的工作。因此，你需要：A、从外部筹集资源来完成这部分的工作B、准备一份描述项目团队各成员职责的团队章程，这份章程由人力资源部门签署C、确保团队成员充分地认识到服从项目行政管理的必要性，以保证他们在工作中服从安排D、请求人力资源部门主管亲自批准本项目的员工分配计划正确答案：C 189 In project-driven companies, costs are usually billed againest the project based upon:A. The burdened labor rate of the actual employees who
22、performed the work.B. The burdened labor rate of the line organization average salary.C. The burdened labor rate of the company average salary.D. The burdened labor rate of the average salary of the project team members.E. None of the above正确答案：A 83 Quality management:A. is another name for careful
23、inspections.B. is inversely related to productivity.C. is primarily the responsiblity of management.D. is primarily the responsibility of the workers.E. is essentially a motivational technique.正确答案：C 185 Using the situation stated in the Special window, the cost performance index (CPI) for WBS Eleme
24、nt R is:A. 0.875B. 1.14C. 0.952D. 0.833E. 1.20正确答案：B21年项目管理师答疑精华8卷 第6卷 检查和接收的要求在以下哪个文件中加以规定：A合同B采购管理计划C项目总计划D规格正确答案：A The ability to get an individual or group to perform. a given task is best described as:A AuthorityB PowerC InfluenceD LeadershipE Coerciveness正确答案：B Which of the following results a
25、re Win/Win conflict resolution?A . compromisingB . forcingC . problem solvingD . smoothlyE . withdraw正确答案：C 预测人力资源需求状况需要对人力资源的供求两方面作出预测下列哪一项不是预测人力资源需求的理论（ ）ADelphiB回归分析CRERTD人员配置表正确答案：C 45 A clear definition of the users needs serves as the direct basis for the:A. Work breakdown structure.B. Functio
26、nal requirements.C. Project cost estimate.D. Selection of personnel.E. Termination decision.正确答案：B 149 Scope Management:A. entails managing the projects work content.B. is a subset of configuration management and as such is performed by CM specialists.C. is concerned with naming all activities perfo
27、rmed, the end products which results and the resources consumed.D. is not a concern of the project manager.E. None of the above正确答案：C21年项目管理师答疑精华8卷 第7卷 Which of the following would most likely not be an essential objective of a project team kick-off meetingA . Create a project technology master plan
28、B . Get team members to know one anotherC . Identify project problem areasD . Obtain individual and group commitmentsE . Identify the project coordinator正确答案：A 175 The most common types of schedules are Gantt charts, milestone charts, line of balance, and: A. Networks.B. Time phased events.C. Calend
29、ar integrated activities.D. A and C only.E. B and C only正确答案：A 标准偏差和风险有何关系？A、 没有关系B、 标准差告诉你估算是否正确C、 标准差告诉你估算的不确定性有多高D、 标准差告诉你估算包含衬垫正确答案：C 资源评级Resource Levecling （ ）A将资源分配到各项活动中以便在固定的资源范围内找到最短的计划B平衡资源需求将各项活动安排到浮动时间内C未分配资源替换工作活动从而平衡资源需求D试图减少资源需求以满足项目工期的制约EB及D正确答案：E A project manager trying to communic
30、ate accurately to the team should use:A the language of the team membersB the language of the project managerC non-verbal methodsD written memosE All of the above.正确答案：A 一个很有名望的项目管理公司委派你去帮助一个主要客户选择项目方案。客户公司的工程师们有条件地最优选择方案最好，然而，销售人员认为利润分析的方案更好，同时也比较容易计算。你实际上是一个刚刚毕业的大学生，原来的专业与动物学有关，与项目管理没有丝毫的关系。因为你对这些
31、问题并不熟悉。但客户方要为你每天的服务向你的公司支付2000美元，因此，你必须在下一次会议上有所作为。你拿出你的PMBOK，想要准备一份漂亮的陈述报告，列举每一个方案的优点和缺点。你以一个小问题结素了你的报告，这个问题的题目是：下面哪一个方案不属于有条件地最优秀选择方案？A、层次分析过程B、 逻辑框架分析C、 经济模型D、 多元目标计划正确答案：C21年项目管理师答疑精华8卷 第8卷 23 You are managing an internal project where a vice president from the user group is acting as the sponso
32、r. You have just been informed by your team that the critical path has slipped by three weeks. You should:A. Immediately inform. the sponsor and ask for adviceB. Do nothing until the slippage occursC. See the sponsor after you have evaluated alternatives, recommendations, and performed an impact ana
33、lysisD. Look for someone to blame before you see the sponsorE. Inform. your senior management of the problem and tell them that you will get back to them after you assessed the situation正确答案：C 决定可能出现的进度计划变更对项目的影响时，以下哪项是不需要的信息？（ ）A新的或校正过的活动历时估算B修正过的活动排序C替代进度计划分析D进度计划更新材料正确答案：D Assignable cause or spe
34、cial variation is:A . is indicated when a point falls outside the control limits.B . is indicated when a point falls outside the specification limits.C . is indicated when a run of seven or more points fall above the center line of a standard control chart.D . is indicated when a run of seven or mor
35、e points fall below the center line of a standard control chart.E . A, C, and D.正确答案：E 113 A contract is legally binding and must comprise all but one of the following:A. legal capacityB. mutual assentC. approved negotiationsD. considerationE. legality正确答案：C The rule of seven used by quality control
36、 engineers states that if a run of seven or more samples lays on one side of the process mean, then the process is out of control. What is the probability that this condition is the result of random variations.A . 14.30%B . 3.12%C . 2.73%D . 1.56%E . 0.78%正确答案：D 对项目可交付成果负主要责任的是谁？A、 质量经理B、 项目经理C、 个人D、 上级管理正确答案：C