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1、智慧树知到跨文化人力资源管理章节测试答案第一章1、In , strategic and operational decisions are decentralized to the separate business units and management within the individual countries.A.multi-domestic strategyB.international strategyC.global strategy答案:multi-domestic strategy2、believes that local nationals are in the bes
2、t position to work in the branch companies. Local culture and customs are highly respected.A.The ethnocentric policyB.The polycentric policyC.The Geocentric mode答案:The polycentric policy3、are the employees who are not from home country/host country but are employed at subsidiary or corporate headqua
3、rters.A.Home country employeesB.Host country employeesC.Third country employees答案: Third country employees4、We adopt to analyze the external environment of an organization.A.SWOT analysisB.PESTEL model analysisC.Five Forces Model答案: PESTEL model analysis5、What are the objectives of HRM?A.Help the or
4、ganization to carry out the corporate strategy.B.Provide high-quality employees for the organization and improve their productivities.C.Create a better working environment and a flatter and more flexible organization capable of responding more quickly to change.D.Increase staff turnover and absentee
5、ism.E:Build greater employee commitment to the organization.答案: Help the organization to carry out the corporate strategy.,Provide high-quality employees for the organization and improve their productivities.,Create a better working environment and a flatter and more flexible organization capable of
6、 responding more quickly to change.,Build greater employee commitment to the organization.6、What are the differences between international and domestic human resource management?A.The employees are different.B.The responsibilities of HR department in a multinational firm are more complex.C.The manag
7、ement environment has changedD.The organization locations are differentE:The business strategies are different.答案: The employees are different.,The responsibilities of HR department in a multinational firm are more complex.,The management environment has changed,The organization locations are differ
8、ent,The business strategies are different.7、Human resource management viewed employees as a cost and regarded payment and coercion as the major motivational methods.A.对B.错答案: 错8、Human resource management is the process of acquiring, training, appraising, and compensating employees, and of attending
9、to their labor relations, health and safety, and fairness concerns.A.对B.错答案: 对9、An American MNC which has a subsidiary at India employs a French person as the CEO to the subsidiary, the Frenchman employed is a home country employee.A.对B.错答案: 错10、The strategic human resource management is the strateg
10、ic approach to the effective management of people in an organization, so that it helps the business to gain the competitive advantages.A.对B.错答案: 对第二章1、In cross-cultural training process, social adaptation can be affected by a number of factors including culture distance, communication and individual
11、 variables, such as .A.interactions with the host cultureB.eagerness to go backC.interactions with home culture答案: interactions with the host culture2、For companies in high power distance cultures, top managers often prefer to use subjective decisions to assess .A.jobsB.timeC.people答案: people3、Cultu
12、re is made up of basic assumptions and , policies, procedures and behavioral conventions that are shared by a group of people.A.beliefs and valuesB.habits and hobbiesC.living conditions答案: beliefs and values4、In the high uncertainty avoidance cultures, jobs are defined in specific details avoid ambi
13、guities. Dynamic work assignments are not preferred but are often favored.A.long-lasting job requirementsB.short-term job requirementsC.unsure requirements答案: long-lasting job requirements5、People in high certainty avoidance country, such as Japan, often have systems linked to seniority and internal
14、 equity.A.centralized systemsB.decentralized systemsC.fixed systemsD.flexible systems答案:centralized systems,fixed systems6、In collectivistic or high power distance cultures countries, promotion decisions is basicallymade more on than task-related outcomes.A.in-group favoritismsB.harmonious interpers
15、onal relationsC.teamwork facilitationD.loyalty and positive attitude towards superiorsE:competencies答案: in-group favoritisms,harmonious interpersonal relations,teamwork facilitation,loyalty and positive attitude towards superiors7、According to Edward T. Hall, culture is like an iceberg, 10 percent o
16、f which is to observe, understand and repeat.A.对B.错答案: 错8、In high uncertainty avoidance culture, like Japan, external recruitment is preferred to internal recruitment.A.对B.错答案: 错9、In cross-cultural training process, language can have a important impact on social adaptation.A.对B.错答案: 对10、Hofstede pro
17、poses culture is like an onion, having a set of four layers and each layer is independent from each other.A.对B.错答案: 错第三章1、The results of the Hawthorne test shows that the most important factor affecting production efficiency is at work.A.treatmentB.working conditionsC.human relations答案:C2、Which of t
18、he following statements about Maslows hierarchy of needs is true?A.The five kinds of needs are like a ladder and raised from low to high step by step, and this order is completely fixed.B.In general, if the needs of a certain level are relatively satisfied, it will be developed to a higher level.C.A
19、 person may not have several needs in the same period.答案:B3、believes that workers do not have ambition and do not like work. Whenever possible, they will shirk responsibility.A.Theory XB.Theory YC.Theory Z答案:A4、Employees in take on managerial roles and help better the company rather than oversee app
20、rentices like in the mentor stage.A.Apprentice StageB.Establishment StageC.Sponsor Stage答案:C5、are content-based human resource motivational theories.A.Scientific management theoryB.Maslows hierarchy of needsC.Hertzbergs two-factor theoryD.Vrooms theory of expectationsE:Adamss theory of fairness答案:AB
21、C6、Maslows hierarchy of needs include .A.Physiological needsB.Security needsC.Communication needsD.Esteem needsE:Self-actualization needs答案:ABCDE7、Motivation is an employees desire to perform their role. It often linked to the outcome and any reward.A.对B.错答案:A8、One of the principles in the Taylors s
22、cientific management theory is that managers should scientifically select and train workers.A.对B.错答案:A9、When employees are dissatisfied with work, they often complain about motivational factors such as company policies, relationships, working conditions and so on.A.对B.错答案:B10、The goal-setting theory
23、 concentrates on effort-performance relationship, performance-reward relationship, rewards-personal goals relationship.A.对B.错答案:B第四章1、which of the following is not the step of the selection of expatriates?A.evaluate the candidates personal traitsB.the decision should be granted by the committeeC.ass
24、essment centersD.face to face interview答案:D2、could be traditional called “temporaries” hired from an agency, leased or rented managers or specialists, or a whole task or project completed by an external firm?A.Host-country nationalsB.Outsourced employeesC.Domestic internationalistsD.Parent-country n
25、ationals答案:B3、Which of the following is the traditional types of international employees?A.third-country nationalsB.domestic internationalistsC.international commutersD.employees on long-term or short-term business trips on foreign postings答案:A4、To become successful expatriates, one needs to have th
26、e ability to _.A.avoid cultural shockB.deal with different things depending on othersC.handle the homesick wellD.prudent decision-making skills答案:D5、What are the functions of expatriates?A.network buildersB.an agent of socializationC.an agent of indirect controlD.transferring competence and knowledg
27、e答案:ABD6、What can affect expatriates to adapt to the new environment?A.managerial skillsB.interpersonal skillsC.belief in the missionD.support of and understanding from the family答案:ABCD7、International commuters means those employees who typically live in their home countries but regularly commute t
28、o specific foreign countries to perform some aspect of their work.A.对B.错答案:A8、Expatriates with behavioral flexibility can be easier to be accustomed to the job in general.A.对B.错答案:A9、Third-country nationals, which refers to the citizens of a country other than the parent country or the country of th
29、e subsidiary to work in one of its foreign subsidiaries.A.对B.错答案:A10、Interviews with the International assignee and his or her spouse/partner. It would be better to select most of the employees from the home office.A.对B.错答案:B第五章1、is a process of receiving and welcoming employees when they first join
30、 a company and giving them the basic information they need to settle down quickly and happily and start work.A.TrainingB.InductionC.Selection答案:B2、means that the staff work in the company and one day per week they attend a local college or training center for the theoretical learning.A.Day releaseB.
31、Revision courseC.Sponsored full time course答案:A3、Which of the following is not the objective of career development?A.To meet the immediate and future resource needs of the organization on a timely basisB.To better inform the organization and the individual about the potential career paths within the
32、 organizationC.To give a welcome for those new employees and reduce their anxiety答案:C4、help expatriates form adaptive behaviors by emphasizing the cross-cultural skills expatriates require in order to successfully interact with individuals from other cultures.A.Cognitive goalsB.Affective goalsC.Beha
33、vioral goals答案:C5、What are the steps of designing a successful training program?A.Perform job analysisB.Perform needs assessmentC.Establish training objectivesD.Conduct training programE:Evaluate training outcomes答案:ABCDE6、The training of the expatriates should cover .A.Cross-cultural competenciesB.
34、Global leadership competenciesC.Cultural intelligenceD.Self-conceptE:Cultural identity答案:ABCDE7、Among training techniques, advantages of lecture way include getting the audience to participate actively in learning; giving people an opportunity of learning from the experience of others.A.对B.错答案:B8、Jo
35、b rotation belongs to Off-the-Job Management Training. In this method, management trainees move from department to department to broaden their understanding of all parts of the business.A.对B.错答案:B9、The design, structure, content and focus of cross-cultural training programs depend on factors such as
36、 the individuals cultural background, culture-specific features of the host country environment, and the individuals degree of contact with the host environment.A.对B.错答案:A10、Didactic training refers to learning on the job, involving assignments to the host culture directly or to a micro-culture.A.对B
37、.错答案:B第六章1、Appraisal is often used to establish areas for improvement and training needs, and it is the systematic review and assessment of an employees performance and _.A.potentialB.knowledgeC.professional skillsD.ability答案:A2、Which of the following is not the benefits of appraisal?A.help employee
38、s to modify or change their performanceB.provide the managers with valid dataC.demonstrate the value of the employeesD.provide some feedback to employees答案:C3、Some employees consider appraisal a form-filling exercise to satisfy the personnel department. In this case, the appraisal process is treated
39、 _.A.as judgmentB.as confrontationC.as bureaucracyD.as annual event答案:C4、what is the importance of appraisal?A.Identifying the individuals training and development needs in the light of actual performance.B.Identifying areas that require improvement.C.Monitoring the organizations initial selection p
40、rocedures against subsequent performance.D.Improving communication between different levels in the hierarchy.答案:ABCD5、what are the techniques often used in an appraisal system?A.Guided assessmentB.Overall assessmentC.Behavioral incident methodsD.Self-assessment答案:ABC6、The organizational structure ab
41、out appraisal may consist of senior managers, human resource managers and employees and line supervisors.A.对B.错答案:A7、In some companies, the appraisal usually is a friendly chat, and many managers embarrassed by the need to give feedback and set stretching targets. Therefore, it is a good way to redu
42、ce stress.A.对B.错答案:B8、Objectives and results-orientated schemes regard performance against specific targets and standards of performance agreed in advance and take the working process into considerations.A.对B.错答案:A9、Grading, as an effective way to appraise employees, adding a comparative frame of re
43、ference to the general guidelines.A.对B.错答案:A10、Employee appraisal can be regarded as a tool, aiming to influence employee behavior and maximizeA.the best profits of the companyB.utilization of the organizations human resourceC.the turnover of the employeesD.the performance of the managers答案:B第七章1、do
44、esnt belong to the external factor that influences compensation.A.Size of the organizationB.Economic conditionsC.Government答案:A2、pays for the employees depth, and types of skills and knowledge, rather than for the job title they hold.A.Knowledge-based payB.Competence-based paymentC.Skill-based pay答案
45、:B3、The purpose of is to encourage employees to exert peer pressure on group members to perform.A.individual incentive planB.profit sharing planC.group incentive plan答案:C4、holds the opinion that all their assignees should receive the same compensation regardless of their country of origin.A.The “glo
46、bal approach”B.The “local plus approach”C.The “host country approach”答案:A5、Compensation should be .A.adequateB.equitableC.balancedD.cost-effectiveE:incentive-providing答案:ABCDE6、The factors affecting decisions on the width of grades are .A.views on the scope of performance, contribution or career pro
47、gression within gradeB.equal pay considerationsC.differences between male and female, and the discriminationD.the greater the number the larger the widthE:decisions on the value of increments in a pay spine答案:ABCE7、Job structure refers to the average amount (including wages, salaries, and bonuses) t
48、he organization pays for a particular job.A.对B.错答案:B8、The employee benefits can be grouped into five major categories: legally required, retirement related, payment for time not working, and other benefits.A.对B.错答案:A9、When designing subsidiaries HRM practices, two distinct logics need to be consider
49、ed in MNCs: the local responsiveness and the global integration.A.对B.错答案:A10、Expectancy theory predicts that reciprocity may follow if people perceive their needs are met.A.对B.错答案:B第八章1、The UN urged businesses all over the world to obey some standards besides human rights, labor standards, and .A.li
50、ving standardB.personal issuesC.work environmentD.climate change答案:D2、what can affect the industrial relations in multinational firms?A.the position of the companyB.the standard of labor unionC.the law of the United NationsD.nationality of ownership of the subsidiary答案:D3、Which of the following is n