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1、如何做好一个店长，一个好的店长是开店成功的关键。以下是金牌店长培训的内容：通过本次培训，让作为店长的你更明确店长的角色及工作职责，了解店铺运作管理的内涵、流程及优秀店铺的标准，加强顾客服务管理，提升店铺顾客服务水平。店长将掌握管理和激励店铺员工的方法，学习有效管理员工和新员工辅导的技巧，提升店长管理技能及店铺销售业绩，加强销售服务管理，关注店铺信息收集与利用，学习使用表单管理的方法，提升业绩。同时了解顾客投诉的原因，掌握减少及有效处理投诉的技巧，并掌握店长自我管理的方法，学会合理制订计划、安排时间及心态调整。一、店铺管理者的角色认知店长就是店铺的管理者，店长肩负着店铺达到良好经营业绩、完成店铺
2、纯利指标的重任，同时也是保障店铺经营正常运作的重要支撑。因此，对于店长来说，首先应当对自己角色有一个清楚的认识。A、店长是战场的指挥官精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 1 页，共 12 页服饰零售行业竞争日益激烈，随着同种类型、同种定位的服饰店铺数量日益增多，服饰终端销售工作变得更困难。面对着这种日益严峻的问题。因此，对于店长来说，首先应当意识到自己是战场指挥官，清楚自己肩负的重任，只有这样才能够带领店员创造出良好的销售业绩。B、店长是一船之长一间店铺就像一艘航行在大海中的船，店长与店员就是船上的一个大家庭，而店长就是这艘船的船长。作为船长，店长不仅要照顾好自己
3、的船员，还要考虑这个家的所有问题，包括你的家庭成员店员、货品、卫生、陈列方方面面都要照顾到，任何一个小的细节考虑不到，就有可能给工作带来不良影响。更重要的是要团结好店员，和店员来共同创造一个和谐积极的良好氛围。同时，店长作为船长还要为这艘大船行驶制定正确的方向，并提供良好的保证。C、店长的角色也是一名优秀的导演。店铺不仅仅是一个销售的平台，店铺更是一个表演的舞台，店铺内的硬件设施就是布景和道具，店员就是剧中的演员，而公司一年四季不断变化的货品构成了故事的精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 2 页，共 12 页文档编码:CE4M7D7P10T4 HR2O1L10K8
4、R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K
5、8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10
6、K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L1
7、0K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L
8、10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1
9、L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O
10、1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2素材。店长要把这些素材组织成吸引人的故事，展示给每一位光顾的客人。故事讲的好不好，客人爱不爱听，全凭店长的组织、策划和安排、带动
11、。无论哪种说法，都表明了一个观点，那就是店长是一个店的领导者，是企业文化信息传递的纽带，是公司销售政策的执行者和具体操作者;是企业产品的代言人，是店铺的核心。因此，要成为一名优秀的店长，必须适度把握好以上三种角色。只有这样，店长才能够充分发挥应有职责，传递企业文化信息，站在经营者的立场上，综合地、科学地分析店铺营运情况，全力贯彻执行公司的经营方针，执行公司的品牌策略，全力发挥店长的职能。店长的权利与职责A、店长应有的权利(1)人事管理权店长有权利参与营业员招聘、录用的初选工作，并且有权对员工的表现进行奖励和处罚。对于表现恶劣或不符合公司要求的员工，店精品w o r d 学习资料 可编辑资料-精
12、心整理-欢迎下载-第 3 页，共 12 页文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2
13、O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR
14、2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 H
15、R2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
16、HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
17、 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T
18、4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2长有权利将之辞退。同时，店长有
19、权根据员工表现提出调动、晋升、降级、辞退的意见，以供上级主管参考。此外，店长有权利对员工的日常工作表现进行检查和评定，并且对于店内的突发事件有相应的临时裁决权。(2)货品管理权店长有权对公司的配货提出相应的意见和合理建议，尤其是对于存在质量和数量问题的货品有权拒收，同时有权决定店内货品的调配。B、店长的工作职责一名合格的店长应当完成以下实际工作。(1)做好店铺最高管理工作，在理解品牌经营方针基础上，依据品牌的特色和风格执行销售策略，并且能够准确地传达公司下达的营业目标。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 4 页，共 12 页文档编码:CE4M7D7P10T4 HR
20、2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 H
21、R2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
22、HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
23、 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T
24、4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10
25、T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P1
26、0T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2(2)做好店员辅导及培训工作，遵守公司各项规定，并且随时反映员工动态，并对员工进行适当的培训。负责管理店铺的日常
27、工作，监督考核导购的工作表现。(3)做好店铺的日常管理工作，负责盘点、帐本制作等工作，保证商品交接的准确无误。(4)做好店铺销售工作，并负责店铺内货品补齐，商品陈列。(5)做好沟通工作，协助主管处理与改善专柜运作的问题，特别是协助主管所在商场的沟通与协调。(6)做好商业信息反馈工作，店长应当将所在区域的市场发展状况和消费者动态及时提供公司，以便公司能够对市场变化做出准确而及时的反映。(7)做好安全工作，保证店铺一切物资的安全。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 5 页，共 12 页文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I
28、2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1
29、I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L
30、1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6
31、L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D
32、6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9
33、D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I
34、9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2总结：以上七点的目的：提高店铺形象，提升店铺业绩。再细致列出主要管理项目明细：1、销售管理，2、商品管理，3、顾客关系的管理，4、营业员的管理，5、店铺及附
35、属物品的管理，6、市场调查，7、卫生与安全的管理，8、店铺月考核1、销售管理：(1)每日销售数量及销售金额，每天要检查前一日销售数据的准确性。(2)个人销售统计，店长在每个月前要将下月的任务量化，并分解到每个人、每周、每天。此数据每周以邮件形式报公司零售部。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 6 页，共 12 页文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I
36、2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1
37、I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L
38、1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6
39、L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D
40、6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9
41、D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I
42、9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2(3)周作业，店长要认真填写周作业，并且每周一以邮件形式报公司零售部。(4)召开销售会议，公司每周二举行店长例会。店长要对上一周工作进行总结和本周工作的计划。(5)橱窗、卖场陈列(每周至少一次大的调整)(6)商场其他品牌的信息报告(其他品牌的销售、产品、价格、服务等)2、商品管理(1)商品的检查：在购物人流较少的时段，对商品进
43、行价格、吊牌检查是否相符，对产品质量进行检查;精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 7 页，共 12 页文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 H
44、R2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
45、HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4
46、 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T
47、4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10
48、T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P1
49、0T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P10T4 HR2O1L10K8R2 ZW10I9D6L1I2文档编码:CE4M7D7P
50、10T4 HR2O1L10K8R2 ZW10I9D6L1I2(2)检查帐目是否与库存相符：认真做好每天进、销、存帐目，每天交接班进行交接点货工作;每月最后一天进行月末盘点，呈交品牌中心;(3)掌握店铺货品的销售情况：对销售好的货品要作补货计划，对季节性商品在当季到货后，经过陈列、促销等方式，如果十到二十天未曾销售及顾客反应不好的情况下应向品牌中心提出;3、顾客关系的管理：目的在于增加顾客人数(1)全心全意对顾客服务，是顾客满意度的保证;(2)对顾客做好宣传工作;(3)按 VIP 卡制度规定;精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 8 页，共 12 页文档编码:CE4M