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1、1378国开电大本科管理英语3期末考试第三题阅读选择题库（考试珍藏版）1378国开电大本科管理英语3期末考试第三题阅读选择题库(考试珍藏版) 说明：更新至2021年7月试题，可以依据试题首字母音序查找试题及答案。试题A question that often troubles food companies is how to control problems like rats and insects without harming the food. Pest control experts say poisons should never be used where they may en
2、ter food. They say the first line of defense against pests is to clean the places where the food is handled or stored. Floors, food preparation surfaces and tools can be disinfected with chemicals like chlorine, iodine or bromine. Food containers should be stored about half a meter off the ground an
3、d about half a meter away from any walls. Storage areas should be kept dry and clean. Containers for raw materials such as rice, wheat, etc. should be kept closed and clean. Any foodstuff split during delivery or handling should be cleared up both inside and outside the building. Pests enter a build
4、ing from the outside, so pay attention to outer walls. Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live. Check that doors and windows are completely closed. Also any hole that might allow pests to enter a bui
5、lding should be filled. Rats can enter through a hole the size of a coin. A mouse can pass through a hole half that size. Supervisors should make a list of pest control measures to be taken by employees. This will aid the efforts and also help prepare for any inspections. In most countries, there is
6、 a food and drug administration bureau, or some agency with a similar name, which enforces rules nationwide, responsible for rules about the use of pesticides, etc. However, businesses where food is stored, prepared or sold must also follow state and local health laws. Most of these governmental dep
7、artments or bureaus have their websites with information about food safety policies and other issues. People can easily access the information. 操作提示：通过题干后的下拉框选择题目的正确答案。1. According to pest control experts, why should poisons never be used in food companies？ 答案Because they may enter food. 2. What is
8、the first line of defense against pests？ 答案To clean the places where food is handled or stored. 3. How can floors, food preparation surfaces and tools be disinfected？ 答案With chemicals. 4. Why should attention be paid to outer walls？ 答案To prevent pests from entering a building from outside. 5. What d
9、ose the passage mainly talk about？ 答案How to control rats and insects without harming the food. 试题A question that often troubles food companies is how to control problems like rats and insects without harming the food. Pest control experts say poisons should never be used where they may enter food. T
10、hey say the first line of defense against pests is to clean the places where the food is handled or stored. Floors, food preparation surfaces and tools can be disinfected with chemicals like chlorine, iodine or bromine. Food containers should be stored about half a meter off the ground and about hal
11、f a meter away from any walls. Storage areas should be kept dry and clean. Containers for raw materials such as rice, wheat, etc. should be kept closed and clean. Any foodstuff split during delivery or handling should be cleared up both inside and outside the building. Pests enter a building from th
12、e outside, so pay attention to outer walls. Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live. Check that doors and windows are completely closed. Also any hole that might allow pests to enter a building shoul
13、d be filled. Rats can enter through a hole the size of a coin. A mouse can pass through a hole half that size. Supervisors should make a list of pest control measures to be taken by employees. This will aid the efforts and also help prepare for any inspections. In most countries, there is a food and
14、 drug administration bureau, or some agency with a similar name, which enforces rules nationwide, responsible for rules about the use of pesticides, etc. However, businesses where food is stored, prepared or sold must also follow state and local health laws. Most of these governmental departments or
15、 bureaus have their websites with information about food safety policies and other issues. People can easily access the information. 操作提示：通过题干后的下拉框选择题目的正确答案。1. Where, according to Pest control experts, should poisons never be used？ 答案Where there are few rats. 2. From the text, we know that like chlo
16、rine, iodine or bromine are all _. 答案fruits 3. Outer walls are built _. 答案to prevent pests from entering a building from outside. 4. Why is it necessary for supervisors to make a list of pest control measures？ 答案To help control pests and help prepare for any inspection. 5. The responsibilities of a
17、food and drug administration bureau is _. 答案to set up rules about the use of pesticides and enforces them all over the country. 试题Door-knocking is the most effective way of making face-to-face community contact, but it has become a lost art. With the recent focus on customer privacy, door-knocking s
18、eems like an intrusion into other peoples lives. But those who try it for the first time are usually surprised by the pleasant reception they receive. Here are some suggestions that will help you promote your services face-toface. BEFORE YOU GO OUT BEGIN WITH A DOOR HANGER Try leaving a door hanger
19、two days before you go door-knocking. It should briefly describe the project and say that someone will be around in person. WEAR AN OFFICIAL NAME TAG Door-knockers should wear name tags with the logo of their organization. The best name tags will also include a color photo and the name of the caller
20、. HAVE PEOPLE KNOCK THEIR OWN BLOCKS The easiest way to do door-knocking is to try your local area first. Being a neighbor creates an immediate connection with the person answering the door； after that, everything else is easy. FIND A GOOD EXCUSE TO DOOR-KNOCK A short survey about local concerns or
21、a current project is a good excuse. Figure out responses for various situations. What if the person who answers the door cannot speak English？ What if a child answers the door？ WHEN YOU GO OUT WHEN TO GO AND WHAT TO DO FIRST The best times to knock are usually Saturdays. On other days, after dinner
22、is ideal. When someone answers the door, smile and introduce yourself； say you are a volunteer and, if it helps, state where you live. Give the name of your organization and, briefly, the reason for the visit. STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITS Tell the person what they
23、need to do and how their actions will benefit themselves and others. If a person hesitates, emphasize benefits youve already mentioned and then, if necessary, add further benefits. If a person agrees, follow up immediately. If possible, get a donation, a signature, or a promise. RECORD CONTACT INFOR
24、MATION ON THE SPOT Record names, addresses, e-mail addresses, phone numbers, and responses to questions on the spot. You wont remember them later! 操作提示：通过题干后的下拉框选择题目的正确答案。1. Why does the author say that door-knocking has become a lost art？ 答案People focus on privacy increasingly, so door-knocking see
25、ms like an intrusion into other peoples lives 2. Which step should be firstly taken when you try door-knocking？ 答案Leave a door hanger 3. What does the underlined phrase on the spot mean？ 答案without delay 4. Which time is not appropriate for door knocking？ 答案Monday morning. 5. Who will receive pleasan
26、t reception when they try door-knocking？ 答案A neighbor who does good preparation and has significant project to introduce. 试题Human Resources Management (HRM) is the process of managing people and their relationships in an organization. These two processes are important in the success and growth of a
27、business. In managing people, staffing is the most important component of HRM. It needs to make guidelines and procedures for hiring and placement. Staffing also involves the management of employees on matters like monitoring of holidays, absences, health and safety, disciplinary action, and dismiss
28、al. Another important element of HRM in managing people is keeping the employees in the company. The training of employees to enable them to improve their career development is very important. Good HRM policies ensure that there are clear regulations which show the pay levels for the different posit
29、ions in an organization. It is important for the staff to know the career path, pay, training and other opportunities that are available to them. Performance management is another important component of HRM. The reason for this is that many employers use it to evaluate career improvement and to dete
30、rmine pay increases. The secondary role of HRM is the management of the relationships among people in an organization. This includes staff within departments as well as across the whole organization. The relationship between staff and management is an important factor in the success of an organizati
31、on. It decides how fast an organization will realize their goals. The focus of HRM is the people within an organization. Regular planning, monitoring and evaluation are important for the success of HRM. Successful management ensures that all employees know their role, career development and also fee
32、l part of an organization. 操作提示：通过题干后的下拉框选择题目的正确答案。1. _is / are important in the success of a business. 答案The process of managing people and their relationships 2. The most important component of HRM is_. 答案staffing 3. According to the passage, it is important for the employees to know the career pa
33、th, pay, training and other opportunities through_. 答案policies 4. We can use_ to evaluate career improvement and to determine pay increases. 答案performance management 5. _ is NOT mentioned in the text about the success of HRM. 答案Training 试题Im Michael Bush, Managing Director of Hoogle Engineering. I a
34、m pleased to welcome you here to our website and l d like to tell you a little about the company and its organization. Hoogle Engineering was set up in 1960. It was divided into several departments at that time, such as the sales department, marketing department , and production department. Lots of
35、managers were employed to manage it all. Fortunately things are different now. Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business. The market is global so we need to make contact with customers worldwide, no
36、t just locally. But in the old days we were all in different departments and never spoke to each other. We had a tall structure. Traditionally we had people at the first level on the shop floor, manufacturing products according to the instructions which they were given. Then you had a supervisory le
37、vel of people who supervised them every day. Then you moved up to the middle management, who were doing the tasks of getting new business, and then you had the senior management team , and then you had the board , who decided the business strategy. So there were a lot of levels in the company in the
38、 old days actually. The structure today is that we form teams within teams to place people who can manufacture a product. Each team has members that can manufacture different products. The actual teams now are self-managing, so we dont even have team leaders. Youve got the teams, and then youve got
39、two people, only two people, who are what you think of as management. This is generally called flat structure. 21. Hoogle Engineering was set up in_. 答案the twentieth century 22. There are many different _of management in a tall structure. 答案levels 23. People in a flat structure usually work in_. 答案t
40、eams 24. All of the following statements are true according to the passage EXCEPT that_. 答案the author thinks the two structures have the same functions 25. The best title for the passage would be “_”. 答案Organization Structure in Hoogle Engineering 试题Im Michael Bush， Managing Director of Hoogle Engin
41、eering. I am pleased to welcome you here to our website and Id like to tell you a little about the company and its organization. Hoogle Engineering was setup in 1960. It was divided into several departments at that time， such as the sales department， marketing department， and production department.
42、Lots of managers were employed to manage it all. Fortunately things are different now. Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business. The market is global so we need to make contact with customers world
43、wide，not just locally. But in the old days we were all in different departments and never spoke to each other. We had at all structure. Traditionally we had people at the first level on the shop floor，manufacturing products according to the instructions which they were given. Then you had a supervis
44、ory level of people who supervised them everyday. Then you moved up to the middle management， who were doing the tasks of getting new business， and then you had the senior management team， and then you had the board， who decided the business strategy. So there were a lot of levels in the company in
45、the old days actually. The structure today is that we form teams within teams to place people who can manufacture a product. Each team has members that can manufacture different products. The actual teams now are self-managing，so we dont even have team leaders. Youve got the teams，and then youve got
46、 two people，only two people，who are what you think of as management. This is generally called flat structure. 26. Who is telling the information about Hoogle Engineering? 答案Managing Director. 27. How many people are employed by Hoogle Engineering? 答案60. 28. Why is it necessary to make contact with c
47、ustomers worldwide? 答案Because the market is global. 29. Which of the following statements is NOT true? 答案The speaker thinks the two structures have the same functions. 30. What kind of organizational structure was Hoogle Engineering? 答案At all structure. 试题Im Michael Bush, Managing Director of Hoogle
48、 Engineering. I am pleased to welcome you here to our website and Id like to tell you a little about the company and its organization. Hoogle Engineering was set up in 1960. It was divided into several departments at that time, such as the sales department, marketing department, and production department. Lots of managers were employed to manage it all. Fortunately things are different now. Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business. The market is global so we need t