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1、更多课程传送门：点这里 剑桥商务英语中级考试历年真题荟萃注：这里讲解的题目是人邮版第四辑真题TEST 1 阅读部分的Part one.Questions 1-7Look at the statements below and the article about the development of future business leaders on the opposite page.Which section of the article (A, B, C or D) does each statement (1-7) refer toFor each statement (1-7), m
2、ark one letter (A, B, C or D) on your Answer Sheet.You will need to use some of these letters more than once.1 Managers need to take action to convince high-flyers of their value to the firm.2 Organisations need to look beyond the high-flyers they are currently developing.3 There is a concern that f
3、irms investing in training for high-flyers may not gain the benefits themselves.4 Managers need expert assistance from within their own firms in developing high-flyers.5 Firms currently identify high-flyers without the support of a guidance strategy.6 Managers are frequently too busy to deal with th
4、e development of high-flyers.7 Firms who work hard on their reputation as an employer willinterest high-flyers.The Stars of the FutureA Existing management research does not tell us much about how to find and develop high-flyers, those people who have the potential to reach the top of an organisatio
5、n. As a result, organisations are left to formulate their own systems. A more effective overall policy for developing future leaders is needed, which is why the London Business School has launched the Tomorrows Leaders Research Group (TLRG). The group contains representatives from 20 firms, and meet
6、s regularly to discuss the leadership development of the organisations high-flyers.B TLRG recognises just how significant line managers are in the process of leadership development. Unfortunately, with todays flat organisations, where managers have functional as well as managerial responsibilities,
7、people development all too often falls victim to heavy workloads. One manager in the research group was unconvinced by the logic of sending his best people away on development courses, only to see them poached by another department or, worse still, another firm. This fear of losing high-flyers runs
8、deep in the organisations that make up the research group.C TLRG argues that the task of management is not necessarily about employee retention, but about creating attraction centres. We must help line managers to realise that if their companies are known as ones that develop their people, they will
9、 have a greater appeal to high-flyers, said one advisor. Furthermore, selecting people for, say, a leadership development programme is a sign of commitment from management to an individual. Loyalty can then be more easily demanded in return.D TLRG has concluded that a companys HR specialists need to
10、 take action and engage with line managers individually about their role in the development of high-flyers. Indeed, in order to benefit fully from training high-flyers as the senior managers of the future, firms must actually address the development of all managers who will be supporting the high-fl
11、yers. Without this, managers will not be in a position to give appropriate advice. And when eventually the high-flyers do move on, new ones will be needed to replace them. The next challenge will be to find a new generation of high-flyers.首先得搞明白的是这篇文章原委讲的什么。不用看具体内容，有两个地方干脆告知了。一个是题目说明的第一句话，另一个是正文的标题。
12、从这两个地方就可以看出全文讨论的是公司将来接班人也就是潜力股的培育问题。A段讲了TLRG这个贯穿全文的讨论组织诞生的缘由：现行的讨论满意不了须要，于是大多数公司只能自己探究开掘接班人的形式；（即第五题的答案）B段讲了直属经理（line managers）对于开掘接班人的重要性（真是干什么都要从基层抓起），以与经理们的一些疑虑；C段讲的是接班人问题对公司的重要性，并且应当让院线经理们明白这种重要性；D段是针对前面列出的问题，提出的解决建议，什么专家扶植等等。整篇文章分为四个部分，层层递进，有很强的逻辑性。拿这样的文章来做阅读材料应当是相对简洁把握的。题目解析：图中蓝色的线为答案潜藏的地方。7个题
13、干根本是将原文中的句子用另外的词语与句型表述出来，所以题干中的关键词都能在正文里 找到与之匹配的，比方第四题题干里的expert对应D段的specialists,第六题的too busy to对应于B段里的heavy workloads，第七题的interest对应于C段的appeal。第一题说“经理们必需实行措施使潜力股们信任他们对公司的价值”，也就是要让潜力股们对公司忠诚，即C段说的creating “attraction centres”与loyalty。第二题说“组织必需把目光投向正在培育中的潜力股以外的地方”，即D段最终两句话所说的找寻新一代的潜力股。第三题与B段的最终一句话完全是一
14、个意思：怕培育潜力股的投入收不回本钱。第四题说开发潜力股，经理们须要在公司内部得到专家支持。答案是D段的第一句话：公司的人力资源专家须要实行行动。HR specialists就是expert。第五题说公司如今没有在指导策略的支持下区分潜力股。也就是说公司是依靠自己来开掘人才的。答案是A段的第一句：现行的讨论满意不了须要，所以公司只能形成自己的一套体系。第六题，经理们太忙了，无暇顾与潜力股的开展。答案是B段的：Unfortunately, with todays flat organisations, where managers have functional as well as manag
15、erial responsibilities, people development all too often falls victim to heavy workloads.。不幸落在了高工作负荷的人的肩上。高工作负荷，也就是too busy。第七题，看重作为雇主名声的公司可以吸引潜力股。答案是C段的这么一句：if their companies are known as ones that develop their people, they will have a greater appeal to high-flyers。假设公司是以开发员工而著称的话，将会对潜力股产生更大的吸引。以
16、开发员工而著称（known as ones that develop their people），名声很好，也就是看重自己作为雇主的名声。疑似生词：1、line managers 直属经理，业务经理2、flat organization 扁平化的组织，即企业中的单层管理组织对应的单词hierarchy等级制的公司 3、poach vt. (侵入别人地界)偷猎(或捕鱼), 水煮，剽窃，挖角 eg: A rival firm poached our best computer programmers.我公司的竞争对手把我们最好的计算机程序编制员挖走了。4、runs deep 纯粹是想说一下那句闻名
17、的谚语：Still water runs deep静水流深。5、fall victim to 成为。的受害者B段中的原话：People development all too often falls victim to heavy workloads.人员开展成为高负荷工作的受害者，也就是说经理们因为太忙而无暇顾与潜力股的培育，即第六题的答案。6、retention 保存，在文中指留住员工。是风险管理中常见的专业名词。这里解析的是第四辑真题TEST 1阅读部分的PART 4。马上要考试了，争取出解析的速度能快点。当然，不会以牺牲质量为代价。大家有什么疑问，可以提出来，事先甚至单独进展解答。祝大
18、家都能获得好成果。主要解答蓝色标注的空。The secret of success in electronic commerce lies in placing a new emphasis on a well-established area. That area is customer service, which is now the only point of (19) between a business and the buying public.There are a number of factors in a real-world shop that (20) peoples
19、 perceptions of a business: these (21)the location and the appearance of the premises,the quality and the pricing of the merchandise or servicesand the behaviour of the staff.However, if a company is trying to make a good impression with online customers,most of these factors do not (22) a part. In
20、the (23) of these factors, the way customers are (24) when they have a reason to call has a fundamental effect on a companys ability to retain them as customers. Even more than regular telephone or in-person customers, web customers are impatient，easily frustrated and always conscious that they have
21、 other places where they can (25) their business.Preventing them from doing that means meeting them on their own(26)and providing them with what they want.This necessity, in(27)，means that companies that sell over the net must get back-end functions right. Imposing(28) requirements on customers will
22、 not work; a business that (29) on customers emailing for assistance instead of using the phone, for example, will lose repeat custom.If the phone is used, it must be answered (30), and the staff should look for ways of helping even the most awkward customers(31), as is more usual,trying to find som
23、e(32) to blame the customer for any problem.An important，final point is that it is vital that all addresses，web links and phone numbers work properly and efficiently. This ought to (33) without saying.Experience，however, shows that it does not.19、A relationshipBassociationC. meeting D contact20、A fo
24、rce B determineC decideD fix21、A encloseB consist C includeD contain22、A getB run C playD have23、A absence B lackC needDscarcity24、A cared B treatedC dealtD considered25、A deliverB bringC move D take26、ApoliciesB standards C termsD conditions27、A turn B sequenceC lineD order28、A dense B rigidC deepD
25、 solid29、A demandsB insistsC expectsD instructs30、A punctuallyB preciselyC promptlyD presently31、A apart fromB other thanC except forD rather than32、A case B excuseC faultD purpose33、A doB makeC goD come我个人认为，完形填空这种题型属于BEC阅读里相对不简洁把握的。其他几个部分多参照原文就能找到答案，而完形填空的答案有的时候靠分析是得不出结果的，因为会考到一些固定用法，而且是商务英语里的固定用法
26、。固定用法一时半会是无法积累的。要想做好BEC里的完形填空，一是要驾驭确定的解题技巧（比方解除法与猜题），二是要培育商务英语的感觉。感觉的培育也有两种途径，一个是多读原版商业英语文章，另一个就是把历年BEC真题里的完形填空原文填上空缺的单词反复朗读。这篇名为电子商务胜利秘诀的文章主要分析了从事电子商务必需考虑的几个factor。重点考虑的是如何效劳客户，不是在线的，而是 。19题首先考的就是一个固定的商务英语用法。Point of contact,接触点。商业词典的说明：Person or a department serving as the coordinator or focal poi
27、nt of an activity or program.英文WIKI的说明：A point of contact (POC, also single point of contact or SPOC) is the identification of, and means of communication with, person(s) and organizations(s) associated with the resource(s).26题，on ones own terms,依据某人自己的主见。联络此句上下文，是说电子商务的客户不好侍候，得依据他们的意思来供给他们想要的。所以后面的
28、28题应中选择rigid，僵硬的。意思是不能把一些僵硬的要求强加在客户的身上。27题，in turn相应的；in sequence按依次，依次；in line成始终线；in order整齐，秩序井然。31题，后面的as is more usual是插入语，在这里完全可以无视不计，联络整个句子的意思。是说员工应当想方法应付哪怕是最难应付的客户，而不是找借口去指责客户。所以应选rather than （而不是）。apart from相当于except for，除了外（都）,other than相当于except，除以外。32题，理解了上下文，应中选excuse。与fault相关的短语是find f
29、ault with33题，go without saying固定用法，不言而喻的意思。人邮第四辑真题TEST 1阅读部分PART 5。0 Regular meetings with clients are important to a healthy collaboration. They00 may be set up by the client, for example to review with the progress of current34 projects, to give new instructions that may have lead to a contract va
30、riation35 or to discuss any concerns. The client meeting which can also be arranged36 by you or another member of your company to attract from new business, to37 address a problem unless that needs to be solved or to give an update or status38 report on current business ventures. Your part is in the
31、se meetings will dictate39 the kind of information you need and how you should prepare for them. If you40 will be responding to questions put by your client, the material you present41 should deal in specifically with the request that was made. The meeting should not42 only move off the agenda witho
32、ut the permission of the person you are meeting.43 If you have prepared properly, you should be able to anticipate both questions and44 to respond properly. If you are put on the spot and asked for details you do not45 have, respond honestly - do not speak about matters as you are not familiar with.
33、一般短文改错常出现的错误有短语搭配、语法，还有依据上下文含义选出不适宜的词。所以想做好改错，要有确定的语言根底，还得从整体上把握整篇文章。34题，假设这里有have，那么后面的lead应用分词形式led（may have done），而且考虑这里的时态，并不是已经完成，而是表示可能导致的结果。所以去掉have。35题，这里的which必需去掉，假设不去的话，这个句子就缺少谓语动词。36题，attract是与物动词，后面不须要from。37题，依据前后文的意思，unless是多余的。38题，“your part.”这个句子里有两个谓语动词，必需去掉it。39题是对的，不知会不会有人认为这里的ho
34、w可以去掉。从语法上说how去留都行，但是从后面的意思看，每个人必需依据自己的角色来做打算工作，所以how必需保存。41题，deal with是固定短语，in是多余的。42题，从整个句子的意思与语法上看，only都是多余的。43题，假设both要保存，and后面的内容就必需与questions并列，可这里and后面的内容是与前面的to anticipate并列，所以both去掉。45题，后面的you are not familiar with是修饰matters的，as在这里许多余。人邮第四辑真题TEST2 READING RART 1 Look at the statements below
35、 and the advice to businesses on the opposite page about using other companies to run their IT services.1、the need to teach skills to employees working on the outsourced process2、remembering the initial reason for setting up the outsourced project3、the need to draw up agreements that set out how int
36、egration is to be achieved4、addressing the issue of staff who work on the outsourced process being at a distant site5、the importance of making someone responsible for the integration process6、staff on the outsourced project familiarising themselves with various details of the business7、problems bein
37、g associated with an alternative to outsourcingWhen a business decides to outsource its IT services, it needs to consider the question of integration. Four experts give their views.A.Gianluca Tramcere, Silica SystemsAn outsourced IT service is never a fully independent entity. It is tied to the home
38、 companys previous and continuing systems of working. But despite the added responsibility of managing new ways of working, many businesses ignore the integration process. They fail to establish contracts that define the ways in which the two companies will work alongside one another, and focus sole
39、ly on the technological aspects of service delivery.B.Kevin Rayner, DomolaBusinesses need to build integration competency centres dedicated to managing the integration effort. It is critical to have an individual in charge to check that the external and internal business operations work together. Al
40、though companies often think of outsourcing as a way of getting rid of people and assets, they need to remember that, at the same time, outsourcing involves gaining people. Because there is a new operation being carried out in a different way outside of the home business, this creates a training ele
41、ment.C.Clayton Locke, Digital SolutionsCommunication is the key to success, and outsourcing to other regions or countries can lead to a range of problems. For any such initiative, it is necessary to create a team where there is good, open communication and a clear understanding of objectives and inc
42、entives. Bringing people to the home location from the outsourced centre is necessary, since it can aid understanding of the complexities of the existing system. To integrate efficiently, outsourcing personnel have to talk to the home companys executives and users to understand their experiences.D.K
43、im Noon, J G TechOne way to avoid the difficulties of integration is to create a joint-venture company with the outsourcer. Thus, a company can s assets for a share of the profits. Yet joint ventures bring potential troubles, and companies should be careful not to lose sight of the original rational
44、e for outsourcing: to gain cost efficiencies and quality of service in an area that for some reason could not be carried out entirely in-house. The complexities and costs of a joint-venture initiative should not be underestimated.这篇文章讲的是外购（outsourcing）,分别有四位专家就这个问题给出了自己的看法。A段的专家强调建立合同的重要性，B段专家认为要派专人
45、负责，C段专家讲外派人员与本公司之间要有一个互动，D段专家讲假设与外包商（outsourcer）组成结合企业的话可能带来的一系列问题。假设对文章有个或许、根本的理解，许多题目不用细看就可以得出结论。第一题的答案略微有些隐晦，在B段的最终一句。“Because there is a new operation being carried out in a different way outside of the home business, this creates a training element.”因为新的操作是在本公司以外的地方以一种新的方式被执行，所以产生了培训成分。这里的train
46、ing对应第一题的“teach skills to employees”。第二题的答案在D段中间: companies should be careful not to lose sight of the original rationale for outsourcing.这里的rationale是根本原理、根本缘由的意思。第三题的答案在A段，特别明显的“establish contracts”。第四段的答案是C段的最终一句话，outsourcing personnel have to talk to the home companys executives and users to und
47、erstand their experiences.这里的talk to对应address，向.谈话。第四题的意思是“说明在远址工作的外购人员的事情”，也就是C段最终一句说的外购人员向公司汇报他们的阅历。第五段的答案在B段，相当明显：It is critical to have an individual in charge to check that the external and internal business operations work together。须要派专人负责integration。第六题说“外派人员要熟识自身工作的不同微小环节”，对应C段的“create a tea
48、m where there is a clear understanding of objectives and incentives.”打造一个对目的与动机都有清楚理解的团队。第七题略微绕一点。题目里的“an alternative to outsourcing”指的是D段里的“create a joint-venture company with the outsourcer”，建立一个结合企业。D段里的专家始终在强调结合企业的费事与困难性（joint ventures bring potential troubles），所以是正确答案。人邮第四辑真题TEST 2 READING PART 2Read the article below about the changing rol