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1、精选学习资料 - - - - - - - - - 商务英语期末复习资料一、翻译 :词组 ,句子词组telephone operator 电话接线员 telephone directory/book 电话簿area code, code number 地区代码 calling party, caller 打电话者give sb. a call/ring 给某人打电话 put sb. to extension 接分机keep the line free 别占线 lift 接电话/pick up the telephone answer the phonehold/hang on 别挂线 / 稍等
2、hang up / get off 挂断expect one s call 等某人的电话 be wanted on the phone 有电话leave a message 留口信 take a message 捎口信call back later 稍后再打来 return ones call 回某人的电话have/dial the wrong number 拨错号码 check the number 核对号码leave one s telephone number 留电话号码 give sb, the telephone number告知电话号码slow down/ speak a litt
3、le slower 说慢一点 jot down the phone number 记下电话号码telephone operator 电话接线员 telephone directory/book 电话簿area code, code number 地区代码 calling party, caller 打电话者give sb. a call/ring 给某人打电话 put sb. to extension 接分机keep the line free 别占线 lift /pick up the telephone answer the phone接电话hold/hang on 别挂线 / 稍等 ha
4、ng up / get off 挂断expect one s call 等某人的电话 be wanted on the phone 有电话leave a message 留口信 take a message 捎口信call back later 稍后再打来 return ones call 回某人的电话have/dial the wrong number 拨错号码 check the number 核对号码leave one s telephone number 留电话号码 give sb, the telephone number告知电话号码 slow down/ speak a littl
5、e slower登记电话号码说慢一点 jot down the phone number名师归纳总结 passport 护照 visa签证第 1 页,共 13 页embassy大使馆 validity有效期window seat 靠窗的座位 aisle seat靠过道的座位check in登记(酒店、机场) check out结账book/reserve/make a reservation预定 luggage/baggage行李- - - - - - -精选学习资料 - - - - - - - - - carry-on/hand-carry/hand luggage随身行李check-in/
6、checked/registered luggage 托运行李overweight 超重 excess 加费baggage charge 超重行李附duty-free allowance 免税额 single/one way ticket 单程票round-trip ticket 来回票 return ticket 返程票arrive/arrival 到达 vi./n. depart/departure 离开 vi./n. business class 商务舱 first class 头等舱economy class 经济舱 advance deposit 定金registration 登记
7、tariff 价目表cancellation/cancel ones reservation 取消预定 single room 单人间double room 双人间 suite 套房conference room 会议室 local currency 当地货币exchange rate 汇率 International flight 国际航班domestic flight 国内航班 flight number 航班号connecting-flight 转机 direct/non-stop flight 直达航班air route/line 航线 take off 起飞board a plane
8、 登机 landing 着陆句子1. 从你的简历和应聘申请书来看,你对营销工作已有相当多的体会;I see from your r sum and application that youve had quite a lot of experience in marketing already. 2. 假如你处在我的位置,你期望你的雇员应具备哪些素养?d look for in If you were in my shoes, what sort of qualities youyour employees. 3. 部门经理应当能够主动处理很多事情; A department manager
9、has to be able to do a lot of things on your own initiative. 4. 作为秘书,我做过大量的文字工作,如拟写报告、作会议记录等,而且好像我的记忆力比一般人强;As a secretary, Ive had to do quite a lot of paper work, such as handling report writing, keeping minutes than average. at meetings, and I seem to have a better memory 5. 从秘书角度看,我认为和上司共用一个办公室更
10、好,这样她的上司不太有可 能忘 记告知她一些重要的事情;名师归纳总结 From the secretarys point of view I think its better to share an 第 2 页,共 13 页office room with her boss so that there s not much chance of her superior - - - - - - -精选学习资料 - - - - - - - - - forgetting to let her know about important matters. 6. 我工作过的那家公司是一家做营销和公共关系的
11、公司,主要是为在中国投资的外国公司供应询问; The company where I worked is a marketing and public relations company and they do consultant work for foreign companies investing in China. 7. 我想在贵公司会有更多个人进展的机会,而且这里的工作对我来说更具挑战 性; I feel that I would have more scope for personal development in your company and that the work w
12、ill be more challenging for me. 8. 我主要的工作是帮助经理支配拜访、会议及介绍 , 并且替他处理信件; What I basically do is to assist the manager by arranging visits, setting up meetings and presentations and to deal with his correspondence. 9. 申请书和简历一样重要,由于申请书通常是申请者和雇主之间第一次直接的 接触; The application letter can be as important as the
13、 CV in that it often provides the first direct contact between an applicant and an employer. 并且辨认出你最相关的技能 10. 有效的申请书能说明你对详细单位爱好的缘由,或经受; Effective application letters explain the reasons for your interest in the specific organization and identify your most relevant skills or experiences. 11. 我打电话是想看看
14、你是否有空和我面谈你们明年销售方案的事情;I m calling to see if you have any time to meet with me to discuss your sales plan next year. 12. 我有些很重要的事情要和王先生核对一下,他取得联系;这事很急,下午 2 点前我必需与I have something very important to go over with Mr Wang. It s urgent. I have to reach him before 2 oclock.13. 我们经理正忙得脱不开身; 请留下你的姓名和电话号码, 我请他
15、有空就给你回电; Our manager is tied up at the moment. If you leave your name and phone number, I ll have him call you back as soon as hes available. 14. 假如我现在就打电话告知他我们要撤消订货怎么样? What if I call him now and tell him that we want to cancel the order. 15. 商务电话被看作是与客户进行联系的极其重要的纽带; Business calls are regarded as
16、the most important link with customers. 16. 我们很多商务工作,如接订单、检查进展情形、与供货商联系、征求和提出建议、处理投诉,都是通过电话进行; A lot of our business work, such as taking orders, checking progress, contacting suppliers, requesting and giving advice , and hearing complaints, is done all over the telephone. 17. 使用电话处理公司业务与写信相比有很多优点;名
17、师归纳总结 - - - - - - -第 3 页,共 13 页精选学习资料 - - - - - - - - - Using the telephone for company business has many advantages over writing letters. 18. 正由于每天很多人通过电话做生意,所以树立良好的电话形象对公司的成败尤为重要; Since every day quite a few people transact business over the telephone, establishing a positive telephone image is ob
18、viously important to the success of the company. 19. 打商务电话时,不需拐弯抹角;正如在商务书信中一样,开门见山,切入要点;In a business call you dont need to spend time talking around the subject. Just get to the point as you would in a business letter. 20. 有时一些客户的要求毫无道理;但是只要我们尽量有礼貌、客气,同时也能心平气和,我们甚至可以留住他们中的一些作为今后的客户;Sometimes some c
19、ustomers demands are unreasonable. As long as we try to be polite, courteous and even disarming at the same time, we can retain even some of these individuals as future customers. 21 我想订一张 8 月 8 日从杭州飞往悉尼的单程商务舱机票; Id like to reserve a single/one-way business class ticket from Hangzhou to Sydney on Au
20、gust 8. 22 看来全价商务机票是最恰当的挑选,由于它有较大的弹性; The normal full-fare business class ticket sounds the most appropriate option. It offers more flexibility. 23 请问这是海关吗?我去澳大利亚旅行,该办哪些手续? Excuse me, is this the Customs House. Im travelling to Australia. Could you tell me what procedures I have to follow. 24 我去英国旅行
21、;请问可以免税携带多少香烟和酒? Im traveling to England. Could you tell me what the duty-free allowance is for cigarettes and liquor. 25 我能在酒店兑换一些钱吗 . 我想把一些美元兑换成当地货币;今日的兑换率 是多少 . Can I change some money in the local hotel. Id like to change some s the exchange rate today. US dollars into local currency. What26. 我想
22、预订从 5 月 5 日到 5 月 10 日一个双人房间; 我喜爱大号床, 假如可能的 话;顺便问一下,房间是否有电脑插座和互联网连接? Id like to reserve a double room from 5th May to 10th. I d prefer s possible. By the way, does my room have a a queen size bed, if that computer socket and Internet connection. 27. 我的秘书 10 天前以约翰 史密斯的名字向你们预订过;她传真发给你们旅 馆,订一个两间一套的房间,用三
23、个晚上; My secretary made a reservation ten days ago in the name of John Smith. She sent a fax to your hotel to reserve a suit of two rooms for three nights. 28. 我们要预订一个能够容纳八九十人的会议室,仍应备有电视机和录像机;要有声音设备、 投影板或屏幕, We would like to book a conference room that can accommodate 80 to 名师归纳总结 - - - - - - -第 4 页,
24、共 13 页精选学习资料 - - - - - - - - - 90 people, with sound equipment, overhand boards or screen and it should be also equipped with a television set and a video recorder. 29. 我下星期一将前往法兰克福参与法兰克福交易会;听说贵宾馆全部房间交易会期间就都订满了, 但不知现在是否有取消的房间;人房;假如有的话, 我想订一间单 Im going to Frankfurt to attend the Frankfurt trade fair
25、next Monday. I was told that all the rooms in your hotel had been booked up last week. I wonder whether any reservations available, Id like to book a single room. have been cancelled now. If 30. 我明早 7 点要乘坐 BA902航班到新加坡参与一个重要商务会议, 耽搁不起的;不知你们有电话叫醒服务吗?m going to Ill be taking Flight BA902 at 7 tomorrow
26、morning. ISingapore for a very important business meeting. I cant afford to miss it. I wonder if you have telephone wake-up service. 31. 现在开会;在开会前,我要说的是期望这次会议将是建设性的,并有积极的 结果; I would like to call the meeting to order. Before we begin I should like to say that I hope the meeting will be constructive
27、and have a positive outcome. 32. 本次会议的目的是解决最近公司改革所引起的一些财务和人事问题; The purpose of this meeting is to resolve some financial and personnel problems which have been caused by the recent reform of our company. 33. 根据议程,我们有两个问题要争论;第哪一项争论治理部门有关弹性工作时 间的建议,其次是有关将要到来的假日的工作支配; We have two questions on the agend
28、a. The first item is a discussion s proposals on flexitime and the second item is the work of managementarrangement for the coming holiday. 34. 既然我们现在好像不能解决这一分歧,我们能否进行下一个问题的争论?Since we do not seem to be able to resolve this difference now, could we move on to the next point. 35. 对不起我不完全同意你的看法;你是否可以做
29、些改动呢?I m sorry but I really dont quite agree with you on that. Would you be prepared to make some changes. 36. 这么说,我们都同意在下个星期三的会议上再进一步争论新产品开发的细节问题;假如今日没有别的事情要谈,我们就到此为止,你看怎样?s So weve all agreed to discuss the details concerning the new product development at our next meeting next Wednesday. If there
30、nothing else to discuss today, shall we call it a day. 37. 由于所提出的各项决议均已通过,今日的会议终止; Since all proposed resolutions have been passed, the meeting will be closed for today. 名师归纳总结 - - - - - - -第 5 页,共 13 页精选学习资料 - - - - - - - - - 38. 举办会议的目的是为了一个共同的目标而把与会者的想法和建议集中起来;会议的功能有以几个方面:解决问题、做出打算、共享信息及其他功能;A me
31、eting is supposed to pool all the participants ideas and suggestions for a common purpose, which may function in several ways like solving problems, making decisions, sharing information and other kinds. 39. 一个好的预备工作第一是对议事日程的主题和目标有很好的懂得;在此基础 上,与会者应考虑所应做的预备工作;有时候,与会者仍需要做一些调查争论,以保证其在将来会议上所谈看法的质量; A go
32、od preparatory job, first of all, refers to a good understanding of the subject and the goal of the agenda. Then, on the basis of such understanding, the participant should think about the relevant points to be prepared and brought up at the meeting. Sometimes, he may need to do some research work t
33、o confirm his opinions for the coming meeting. 40. 成为一名杰出的会议主持人意味着他能够很好地掌握整个会议,包括对会议 不同阶段的掌握:开头时的掌握、会议进行中的掌握以及会议终止时的掌握; To be an effective meeting leader means one should exercise a good control over the meeting, which covers different stages at a meeting: at control at the very beginning, control d
34、uring the meeting and control the end. 41我第一谈谈去年的销售总额, 然后谈谈我们产品目前在主要几个国家的市场 份额,最终谈我们的主要客户及今后的方案; Ill begin by talking about our sales figures last year, and then I ll talk about our market share of our product in some major countries. Finally Ill talk about our main customers and future plans. 42. 我
35、们信任要连续进展必需要增加出口销售,的百分之四十;并且期望把出口产品增加到生产 We believe we must increase our export sales if we want to continue to grow, and we hope to increase exports to 40 % of production. 43. 我知道大家公务都很繁忙,所以我只想简洁地介绍一下新型可视电话的4个 P 即有关产品、分销地点、定价、促销四个方面; I realize youve got a full agenda so I intend to briefly run throu
36、gh the four Ps for the new videophone model the product, the place, the price and the promotion. 44. 假如你们有问题的话,请随时打断我们的讲话;Please interrupt me if youve got any questions. 45. 我今日演示的目的是让大家明白事实,而不是想说服大家, 但愿你们已经十分支持这个新项目; My objective of the presentation today is to inform, not to persuade; hopefully yo
37、ure all ready 100% behind this new project. 46. 假如你们看看这份产品模型图纸, 就可看到它包括四个部分: 一个可视屏幕、一架摄像机、一套听筒、一套声音输出装置;If you look at this mock-up drawing, youll see that it basically consists of four elements: a video screen, a video camera, an audio 名师归纳总结 - - - - - - -第 6 页,共 13 页精选学习资料 - - - - - - - - - receiv
38、er and audio transmitter. 47. 不管怎么说,我把书面产品说明留给大家,你们有空时认真看一下;In any case, I ll leave these written specifications with you which you can study at your leisure. 48. 几个月后我仍会向大家报告促销活动的细节;I ll be getting back to you in a couple of months time with much more detail on the promotion campaign. 49. 我信任大家跟我一样
39、, 对该新产品已经有了热忱, 我毫不怀疑, 该产品不但会开创一个新市场,而且仍会确保我公司的长期进展和富强;I m also sure that you now share my enthusiasm for the new model which I have no doubt will not only open up a new sector of the market but ensure long-term growth and prosperity for our company. 50. 我们信任对于能在居民市场上开创出新行业的公司来说这种新产品为他们带来莫大的市场机遇;We c
40、onfidently believe that this new product represents a significant market opportunity for the company with its ability to open up a new sector of the residential market. 判定对错Do you happen to know any regulations for taking a plane. Tick the statements you think are true. T 1 Passengers can only hand-
41、carry a small bag aboard the plane. F 2 Children under 5 neednt buy a ticket. F 3 People who havent got an ID card cannot board the plane. T 4 Passengers mustnt carry dangerous articles such as compressed gases, weapons, explosives, corrosives, or inflammables onto the plane. F 5 Passengers can smok
42、e during the flight. T 6 Passengers mustnt use mobile telephones on flights because they will interfere with the planes electronic equipment. F 7 Passengers must check in 30 minutes before departure on international flights. T 8 Passengers must fasten their seat belts during take-off or landing. T 9
43、 The airline neednt accept responsibility for delays due to bad weather. F 10 Passengers can transfer their tickets to others without going to the booking office. When you meet someone for the first time, what should you do. True T or False F. T Its usual to shake hands the first time you meet a British colleague. 名师归纳总结 T Its not a good idea to call German colleagues by their first 第 7 页,共 13 页- - - - - - -精选学习资料 - - - - - - - - - names at work. F When a Japanese business person gives you his/her b