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1、Introduction to Etiquette English PPT courseware目录目录The Definition and Importance of EtiquetteEtiquette norms for different casesInternational differences in etiquetteCultivation and Practice of EtiquetteThe role of etiquette in cross cultural communicationSummary and Outlook01The Definition and Imp
2、ortance of EtiquetteChapterEtiquette refers to the rules and standards that govern social behavior,specifically in formal or business situations0102It includes the appropriate ways to have,communicate,and interact with others,in order to maintain good relationships and avoid offering or investigatin
3、g othersDefinition of EtiquetteEtiquette is essential for effective communication and building trustIt helps to create a positive and professional image,which can lead to success in business and personal relationshipsEtiquette can also help to resolve conflicts and misunderstandings by promoting pos
4、itive and consistent behaviorThe importance of etiquetteIn daily life,etiquette can be observed in the way people have rewards others,such as meeting,introducing themselves,and offering seatsIn the workplace,etiquette is particularly important,as it involves interacting with colleagues,superiors,and
5、 clients It includes topics such as proper email etiquette,business meeting etiquette,and telephone etiquetteEtiquette also applies to other areas,such as dining,sports events,and other social gatheringsThe embodiment of etiquette in daily life and work02Etiquette norms for different casesChapterBus
6、iness introductions When introducing yourself or others in a business setting,using property titles and formal meetingsConversations During business conversations,maintain eye contact,use appropriate language,and avoid personal topicsBusiness meals When dining with clients or colleges,following the
7、hosts lead,wait until everyone is preserved,and use appropriate table menEtiquette in Business Occasions In social settings,green others warm,use their names when possible,and maintain eye contactGreetings During social conversations,oid contrasting topics,ask open ended questions to resource others
8、 to talk,and oid dominating the conversationConversations When its time to leave,thank the hosts and others for their hospitality and offer to help clean up if neededPartingEtiquette in social casesEtiquette in Catering OccasionsWhen its time to leave,thank the hosts or hosts for the meal and offer
9、to help clean up if neededDepartmentArrive at the captured event on time,greet the hosts or hosts,and find a place to sitArrivalUse appropriate table men,so as waiting until everyone is preserved before eating,not talking with food in your mouth,and using the correct utensilsTable menWeddings01 At w
10、eddings,follow the conditions specific to the couple and their families,so as the seating arrangements and the order of eventsFunerals02 At funerals,focus on the familys privacy and maintain a focused silence during the serviceParties03 At parties,follow the hosts instructions,introduce yourself to
11、others if you are unfriendly with them,and offer to help with any tasks that need to be doneEtiquette for other special cases03International differences in etiquetteChapter In the West,it is common to use a knife and fork when eating,while in the East,chokes are more valuable In the West,people of h
12、ong or shake hands as a form of greeting,while in the East,a more formal hand shake or a slim nod of the head is more common In the West,people tend to be more information in their dress,both wearing case closures for most cases,while in the East,there is a greater emphasis on formality and protocol
13、,with more traditional attributes expected for certain eventsTable MannersGreetingsDress CodeThe Differences in Etiquette between the East and the WestJapan In Japan,it is important to show respect to elders and superiors It is customary to bow in of shake hands,and it is considered important to eat
14、 while standing upIndia In India,there is a strong emphasis on hospitality and guests are considered safe It is customary to serve food to guests and to show them respect by not eating until they have startedGermany In Germany,functionality is very important,and it is considered important to drive l
15、ate for an appointment or a social gathering It is also customary to give a firm handshake when green or parttingThe Etiquette Characteristics of Different CountiesHow to respect and adapt to the competition of different countriesResearch and Understanding:It is essential to do some research on the
16、culture and etiquette of the country you are visiting or traveling to.Understanding their values and conditions will help you avoid any cultural faux pasObservation and Adaptation:Watch how local contacts with each other and try to adapt your behavior to fit in.This may involve following certain cus
17、toms or traditions,or adapting to specific rules of etiquetteRespect and Politeness:It is essential to show respect and polarity towards others,regulations of their culture or background This can be achieved by following basic rules of etiquette,such as saying please and thank you,apologizing when n
18、ecessary,and showing graduation for any kindness shown to you04Cultivation and Practice of EtiquetteChapterGreetings and introductions learn and practice point greetings and introductions in English,including appropriate use of titles and terms of addressTable men understanding and practice property
19、 table etiquette,including seating arrangements,use of cutlery and crockery,and political behavior during meetingsCommunication skills develop effective communication skills,including active listening,appropriate questioning,and expressing gratitudeCultivate good etiquette habits through learning an
20、d practiceHow to enhance personal image and atmosphereUnderstand the importance of presenting a well grooved and professional appearance,including appropriate clothing,grooving,and accessoriesBody languagelearn to control and express emotions through effective use of body language,including posts,le
21、gal expressions,and stylesMindsetcultivate a positive mindset and attitude,including self confidence,openness,and respect for othersAppearance010203Business meetings understanding and practice appropriate etiquette for business meetings,including seating arrangements,introductions,and maintaining ey
22、e contactsSocial gatherings learn to navigate social gatherings with ease and confidence,including appropriate conversation topics,giving and receiving,and social gradesDining occasions understanding and practice table etiquette for both formal and information,including seating arrangements,place se
23、ttings,and the proper use of cutlery and crockeryHow to demonstrate appropriate etiquette in different cases05The role of etiquette in cross cultural communicationChapter要点三Cultural understanding Etiquette is a key aspect of understanding other cultures,as it provides insights into values,norms,and
24、social expectations要点一要点二Conflict prevention Prop etiquette can prevent misunderstandings and potential conflicts by ensuring that communication is relevant and sensitive to cultural differencesEnhanced relationships A knowledge of etiquette can improve personal and professional relationships by dem
25、onstrating respect and consideration要点三The importance of etiquette in cross cultural communicationHow to overcome cultural barriers and establish good interpersonal relationshipsResearch and awarenessIt is essential to do through research on the culture of the people you are communicating with,under
26、standing their values,conditions,and social normsAdapting behaviorBe willing to adapt your behavior to match that of the other culture,showing respect and openness to their waysCommunication skillsGood communication skills,including active listening and asking open questions,can help build bridges a
27、nd foster better understandingBody language Understanding and using appropriate body language is critical,as it can either enhance or detach from the message you are trying to convey Respecting and honoring the differences in others is a powerful way to demonstrate respect and confidence Using forma
28、l and relevant language,as well as avoiding cultural Taboos or sensitive topics,can help ensure that your message is well receivedHonoring differencesUsing appropriate languageHow to demonstrate confidence and respect in cross cultural communication06Summary and OutlookChapterEtiquette is a set of r
29、ules and standards that govern social behavior,promoting harmony and respect between individualsIn todays globalized world,etiquette is crucial for effective communication and building trustIt is essential in business,political,and social settings,ensuring smooth interactions and avoiding cultural m
30、isunderstandingsThe Value and Significance of Etiquette in Modern SocietyPractice makes perfect Engage in role playing exercises or attend etiquette classes to improve your skills in different settingsSeek feedback Seek constructive feedback from mentors,colleges,or friends to identify areas where y
31、ou can improveStay informed Stay updated on the latest etiquette trends and practices through reading,workshops,and online resourcesHow to continuously improve personal etiquette literacyIncrease in cultural awareness As globalization continues,there will be a growing need to understand and apply di
32、fferent cultural Etiquette practicesTechnology integration The use of AI and other technologies in etiquette education,such as virtual reality simulations,will come more commonSustainability focus Incorporating sustainable practices into etiquette,such as waste reduction and environmental awareness,will gain importanceOutlook on the Future Development of Etiquette感谢观看THANKS