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1、一、单 项 选 择 题（100道）1 Outplacement services are B.职业介绍服务旨在帮助员1二终止现有的并找到其他地方I.作”A.useful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vital parts of any career management system2、Executives or managers w
2、ho coach,advise,and encourage employees of lesser rank arecalled _.A.proteges B.teachers C.mentors D.role models E.the HR managers preferences执行官或经理人教练指导，建议并鼓励员工的等级被称为导师。3、Questions contained in structured job interviews should be based on job analysis.A.A.job analysis B.job design C.job specializat
3、ion D.job utilization结构化面试所涵盖的问题应是基于工作分析。4、Which of the following is not a core skill that is critical for success abroad?BA.physical fitness and mental maturity B.effective delegatory skillsC.prudent decision-making*ills D.cultural aiaptability5、As an appraiser,you should try to do all of the follo
4、wing except B.A.ninimize criticism B.change the person,not the behaviorC.focus on solving problems D.be supportive6、Individuals working internationally need to know as much as possible about all of the followinghost-country characteristics except D.A.social and business etiquette B.ailtural alues md
5、 pioritiesC.political structure and current players D.cultural trends7.If your primary objective for a performance appraisal is to give employees developmentalfeedback,which of the following appraisal methods should you use?C.A.tait method B.esults nethod C.behavior method D.attitudinal method8、The
6、area from which employers obtain certain types of workers from within the organization isknown as the A.A.internal labor market B.regional labor market C.recruiting area D.external labormarket9、Compensation programs that compensate employees for the knowledge they possess are knownas A.A.skill-based
7、 pw phns B.performance-based pay plansC.merit-based pq phns D.jeniority-based pay plans10、Performance appraisal methods can be broadly classified as either B,B,or Bapproaches.A.trait,behavioral,judgmental B.trait,behavioral,resultsC.behavioral,judgmental,results D.behavioral,judgmental,attitudinal11
8、 Coaching is a A technique that can be used to develop individual skills,knowledge,and attitudes.A.on-the-job B.off-the-job C.web-based raining D.classroom training12 The primary reason why organizations train new employees is to A.A.increase their knowledge,skill,and ability level B.help trainees a
9、chieve personalcareer goalsC.comply wth government egulations D.improve he work oivironment13、The HR department in an overseas unit must be particularly responsive to all of the followingenvironments except C.A.political B.cultural C.technological D.legal14、To implement a successful program in basic
10、 and remedial training,managers should do all ofthe following except B.A.explain to employees why training will help them in their jobsB.use a classroom-oriented approach so employees learn by lecturesC.provide feedback,on employees progressD.relate the training to the employees goals15 Which of the
11、 following is not true of self-ratings of performance?D.A.They are beneficial when managers seek to increase the employees involvement in thereview processB.Critics argue that self-ratings are more lenientC.Research has shown that self-ratings are as valid as,if not more valid than,test scoresD.They
12、 are free of most biases that other rating sources may have16、Which of the following is not a primary impact that technology has had on HRM?C.A.It has altered the methods of collecting employment information.B.It has speed up the processing of employment data.C.It has diminished the role of supervis
13、ors in managing employees.D.It has improved the processes of internal and external communications.17 Which of the following does not alter the nature of jobs and the requirements of individualsneeded to successfully perform these jobs?C.A.downsizing B.adoption of teams C.stable growth in product dem
14、and D.global change18、Which management group has primary responsibility for the development of disciplinarypolicies and procedures?C.A.the legal department B.top-level management C.the HR department D.middlemanagement19、To create a more flexible pool of employees,managers might most likely B.A.rely
15、on job-based p号 structures B.ely ai dcill-based pay structuresC.implement a gainsharing incentive system D.implement an employee stock ownershipplan20 Wage survey data will normally be collected with the use of B.A.low-rated pbs B.pbs C.hgh-rated jobs D.strategic jobs21、When setting performance meas
16、ures for incentive systems,we can say that the best measuresare A.A.quantitative,simple to understand,and show a clear relationship between output andrewardB.qualitative,flexible,and create competition between employeesC.those that allow employers to“ratchet up“standards and base rewards on qualitat
17、ivestandardsD.those that reduce administrative costs,determine rewards based only on quantity,andreward only exceptional employees22、To facilitate an egalitarian environment,which of the following HR practices should managersimplement?CA.team-based training B.HRIS technologies C.profit sharing D.tea
18、m-basedselection23、Objectives accomplished through job analysis include all of the following except C.A.establishing the job-relatedness of selection requirementsB.determining the relative worth of a jobC.eliminating discrepancies between internal wage rates and market ratesD.proving criteria for ev
19、aluating the performance of an employee24、Advantage of employee stock ownership plans(ESOPs)include all of the following exceptB.A.employers are able to provide retirement benefits to employees at a relatively low costB.the employees pensions are less vulnerable due to diversificationC.ESOPs can inc
20、rease employees pride of ownershipD.ESOPs can provide an incentive for employees,to increase productivity25、Lee,a new supervisor,wants to correctly document the poor performance of an employee.Which of the following would he not have to do?AA.perform a current performance appraisal of the employeeB.
21、note the date,time,and location of the misconductC.record the consequences of the employees action on the work unitD.list the negative behavior exhibited by the employee26 All of the following benefits are realized by aligning employee rewards with performanceexceptB.A.employees will share the gains
22、 that result from any performance improvementB.employees will pursue outcomes that beneficial to themselvesC.employees will perceive a greater degree of fairnessD.employees may go out of their way to help the organization27、Staffing the organization,designing jobs and teams,developing skillful emplo
23、yees,identifyingapproaches for improving employee performance,and other“HRM”issues are dutiestypically reserved for C.A.HR managers B.line managers C.HR and line managers D.topexecutives28、360-degree feedback might be used for the following except D.A.personal development B.appraisal C.p沙 D.ecruitme
24、nt29、During the selection procedure,an applicant may be rejected D.A.after the preliminary interview B.after completing the application blankC.after selection test results are received D.at any step in the procedure30、In the development of a factor comparison scale,key jobs are normally ranked again
25、st all ofthe following factors except B.A.icill B.performance C.nental tffort D.Esponsibility31、An incentive plan is more likely to succeed in an organization when all of the following aretrue exceptD.A.employees,morale is high B.employees believe they are being treated fairlyC.there is harmony betw
26、een employees and managementD.employees believe that incentive payment are deferred32、Reasons for not hiring from within include all of the following except A.A.motivational concerns B.lack of qualified internal candidatesC.a need for new ideas D.the risk of“employee cloning”33、If a job analyst doub
27、t the accuracy of information provided by employees,he or she shouldD.A.challenge the employees with their false statementsB.report them to their supervisorsC.turn the task of job analysis over to someone with more HRM experienceD.obtain additional information from them or from their supervisors3 4
28、Executives or managers who coach,advise,and encourage employees of lesser rank are calledC.A.pnteges B.Bachers C.nentors D.nle models35 Which of the following is an example of a well-written performance standard?AA.Desk clerks are expected to check out approximately fifteen customers every half-hour
29、B.Customer service representatives should be energetic and pleasant to customersC.Resident dorm advisers should be easily accessible to studentsD.Police should respond to a call within a short period of time36、If you were developing a performance appraisal system for individuals on internationalassi
30、gnments,it would be best to base individuaFs appraisals on information from C.A.host-country e/aluations B.honc-country evaluationsC.both home-and host-country evaluations D.peer evaluations37、Human capital of a firm include the following except D.A.the knowledge of a firms workers B.skills of a fir
31、ms workersC.the expertise of a firms workers D.the behavior of a firms workers38 In general,in recent years the role of people in a determining a firms competitive advantagehasC.A.decreased in importance in manufacturing firms but increased in service firmsB.increased in importance in service firms
32、but decreased in manufacturing firmsC.increased in importance in both service and manufacturing firmsD.decreased in importance in both service and manufacturing firms39、Which type of training allows students to get real-world experience in organizations while stillreceiving college credit?CA.vestibu
33、le training B.apprenticeship training C.internships D.college training40 Self-appraisals are best for B.A.administrative purposes B.developmental purposesC.promotional purposes D.egulatory puposes41 Employees who are coached,advised,and encouraged by employers of greater rank are knownasD.A.fast-tra
34、ckers B.organizational students C.nentors D.poteges42、Which of the following isnt a form of performance-based compensation?C.A.piece-rate B.profit-sharing C.minimum wage D.lump-sumbonuses43 Job analysis is called the cornerstone of HRM because C.A.the information obtained is proactive B.it is the fi
35、rst job given to new HRMemployeesC.the information it collects serve so many HRM functions D.it is required by law44、An employer wishing to set up the job classification system of job evaluation would have toC.A.establish a point plan to evaluate all jobsB.rank jobs according to the beliefs of commi
36、ttee membersC.describe job grades with increasing amount of responsibility,skill,knowledge,or abilityD.evaluate jobs with the use of a job evaluation scale45、Sometimes organizations provide services to terminated employees that help them bridge thegap between their old position and a new job.These s
37、ervices are known as C.A.downsizing programs B.headhunling“assistance programsC.outplacement assistance D.employee assistance programs(EAPs)46 Organizations like to hire older workers because A.A.they have proven employment experience B.they learn fasterC.they have better safety records D.they do no
38、t require medical benefits47、When a combination salary and commission plan is used to compensate sales employees,thepercentage of cash compensation paid in commission is called C.A.a bonus B.a lump-sum bonus C.ai hcentive D.bverage48、Regardless of the selection methods used,it is essential that the
39、selection procedure beC.A.lengthy and thorough B.quick and efficientC.reliable and valid D.a positive experience for applicants49 A supervisor who provides a continuing flow of instructions,comments,and suggestions to thesubordinate is engaging in what type of on-the-job training?BA.case iudy B.achi
40、ng C.hdividual de/elopment D.ole iwdeling50、To enhance the degree of rareness in employee skill and abilities,organizations should developcompetencies in their employees that D.A.can be transferred to other organizations B.can be duplicatedC.provide generic skills that are widely valuedD.are not equ
41、ally available in the labor market51、When determining where training emphasis should be placed,an examination of the goals,resources,and environment of the organization is known as B.A.ask aialysis B.oganization aialysis C.esource aialysis D.icills aialysis52、While a career development program requi
42、res special processes and techniques,a basicrequirement isC.A.task analysis B.role modeling C.management support D.a promotion policy53、The worth and compensation of a job should depend on all of the following except D.A.the conditions and hazards under which the work is performedB.the skill and eff
43、ort the job requiresC.the amount of responsibility involvedD.the gender of the emloyees54、Performance appraisal systems sometimes yield disappointing results for all of the followingreasons except D.A.lack of top-management aipport B.rate biasC.use of the appraisal program for conflicting purposesD.
44、use of appraisal systems in validating job analysis55、An employer wishing to raise the“real wages“of employees would have to A.A.grant wage increases larger than the cost of livingB.reevaluate jobs in order to upgrade their worthC.pay employees on a pay-for-performance standardD.grant across-the-boa
45、rd wage increases56、Disadvantages of profit sharing include all of the following except C.A.because payments are made only once a year,they may lose their motivational valueB.plans may not pay off for several years in a rowC.effective profit sharing plans require a second HR programD.employee morale
46、 could drop during time periods after no bonus has been given57、Benefits of orientation programs frequently reported by employers include all of the followingexceptA.A.higher turnover B.facilitation of learningC.improved employee morale D.increased productivity58、In order to play a more active role
47、in influencing change within organizations,HR departmentmust do all of the following except C.A.increase their political powerB.become business partners with the entire organizationC.view themselves as primarily performing a service functionD.develop leadership capabilities59、Job requirements are A.
48、A.the different duties,tasks,and responsibilities that make up a jobB.the educational background and skills required to do the jobC.the work experience required to do the jobD.the time required to complete the job60、The technique of training managers that emphasizes the need to involve supervisory t
49、rainees inhandling real-life employee problems and to receive immediate feedback on their ownperformance isD.A.the leaderless group B.the management gameC.he case iudy D.bdiavior modeling61、The term pay-for-performance can encompass all of the following except B.A.iwrit B.base salary C.(ash baiuses
50、D.gansharing phns62 Disorientation that causes perpetual stress in people who settle overseas for lengthy periods oftime is commonly referred to as B.A.fiture hock B.ailture hock C.hternational disorientation D.aistress63 Smaller organizations can achieve a system approach to organizational design t