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1、试卷代码:南京城市职业学院2015-2016学年度第二学期酒店管理专业 酒 店 英 语 期末考试试题班级：学号：姓名：2016年6月题 号二四五六七总分合分人分 数得分评卷人一、单 选 题（每 题1分，共2 0分）1、Good mo r n i n g.I help you?A、Would B、Must C、May2、I would like to a room,please.A.order B、book C、see3.It s very kind you to help me.A.of B、to C、by D、4.What,s the for a double room?A.right B.
2、rate C、money D、for5.1 would like to book a double room bath.D、AmD、lookforA.with B.of C、by D、for6.Excuse me,sir.You need to the form.A.fill in B.fill on C、fill ofD、fill for7.We are looking forward to you.A.see B.saw C、seeing D、sees8.1 m afraid we are fully booked the 5th.A.with B.of C、by D、for9.Do yo
3、u want to pay cash or credit card.A.in in B.by by C、by in D、in bylO.The porter will show you your room.A.with B.to C、by D、for11.My flight will leave 6 pm today.A.with B.on C at D、for12.The hotel is full and there is someone your room.A.take B.To take C、takes D、taking13.Let me you with your luggage.装
4、订时A.help B.helping C、helps D、to help14.May I the curtain?A.draw B.Turn on C、turn off D、make up15.the way,how long will it take to clean the room?A.With B.On C、By D、For16.Can you the air conditioning?A.draw B.Turn on C、turn off D、make up17.Do you want these shirts to be?A.starch B.starches C、starched
5、 D、starching18.Let me help you your luggage?A.by B.with C、on D、of19.1 hope you will a morning call at 7:00.A.arrange B.arranges C、arranged D、making20.P11 ask a porter to your luggage.A.take care B.take care of C、take care off D、look不得分评卷人二、根据对话填写入住单（每 题 1 分,共 10分）要过线G:Good evening,I have a reservati
6、on under the name of Mr.Tomlinson.R:Ok.r ve found it.Checking out on the 27th?G:That s right.R:Can I take a credit card for the deposit?G:Yes,sure.Also,T d like a non-smoking room please.R:Certainly madam.Here,s your key.Your room is on the 7th floor and on the left.Room 781.Check-out time is at 12:
7、00 noon.By the way,you are from America,I mright?G:You are right.And I 1 1 stay in your hotel for 4 nights.Hotel Registration Form得分 评卷人 三、根据情境完成对话.（每题2 分，共 40分）Guests name客人名字Guesfs sex(M/F)客人性别Check-out Time退房时间Room No.房号Preference fbr Rooms特别要求Floor楼层Check-in Time入住时间Means of settlement结账方式Countr
8、y（来自国家）Days of staying 天数英语5试 题 第2页，共6页Part oneA：Good morning.What can I do for you,sir?B：Yes,C 我想预定一间房间。）A：OK,sir,（什么时候？）B：From May 1st.A：（几个晚上？）B：For three nights.A：L 一行共有多少人呢？）B：Just my wife and myself.A：_（哪种房间你比较喜欢呢，要一张大床房的房间还是两张单人床的房间？）B：Twin-room,please.A：Could you hold the line,please?（我要查查这几
9、天有没有房间。）（先生，让您久 等 了 We have a twin-room with windows at RMB288 and without windows atRMB258,Which would you prefer?B：WeH take the one with windows.A：Certainly,sir.May I have your name and initials,please?B：Yes,ifs Caruthers T.E.Part TwoA:Good evening.（有什么可以帮助您的，先生？）B:L三个星期前，我预定了 一间带窗的两张单人床的房间）Im Car
10、uthersT.E.A:Just a moment,please,Mr.Caruthers.（我查看一下今天的预订单）.Sorry to have kept you waiting,sir.Yes,you have reserved atwin-room with windows from today to the 3rd.B:Yes,exactly.A:_ L请出示您的护照）Thank you,sir._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
11、_ _ _ _ _ _ _ _ _ _ _（请您填一下这张登记表。）B:Ok.Here you are.Is it all right?A:Yes,thanks.（您打算怎么付款，现金还是信用卡？）B:L我能用旅行支票付费吗？）A:Certainly.Heres the key to Room 808.Please keep it._ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ （晚安，并预祝您入住愉快。
12、）B:Thank you.P a r t T h r e eA：(您想喝点什么呢，先生?)B:Fd like some tea.(你们这里都有 些什么茶？)A:We have black tea and green tea.(请问你想喝什么茶？)B:I dont know.(你能给我推荐下么？)A:I suggest you to have some green tea.Green tea has a cooler flavor,(夏天喝很好.)B:Ok,Fd like a pot of Biluochun(碧螺春).时不要过线得分评卷人四、判 断 对 错(每 题 1 分，共 10分)1.A
13、cashier should remind his client to keep the exchange slip well.()2.Telephone service is round the clock and free of charge in the hotel.()3.After registration,the receptionist should wish the guest an enjoyable stay at theh o t e l.()4.Guests feel pleased when the room attendant calls them by the n
14、ames.()5.The room attendant should never touch the banknotes or documents on the deskwhen cleaning the guestroom.()6.Honesty is the best policy.()7.The hotel staff should report the problems to the superior no matter what it is.()8.When you must leave during the meal,you should put your napkin on th
15、e chair andfold it carefully,but never take it away with you.()9.Some hotels accept guests personal checks()10.Room service means to do service in the guestroom.()得分评卷人五、阅读理解题.(每 题 1 分，共 1 0 分)Americans like to travel on their yearly holiday.Today,more and moretravelers in the United States are spen
16、ding nights at small houses or inns instead ofhotels.They get a room for the night and the breakfast the next morning.Rooms for the night in private(私人)homes with breakfast have been popular withtravelers in Europe for many years.In the past five to ten years,thesebed-and-breakfast places have becom
17、e popular in the United States.Many of theseAmericas bed-and-breakfast inns are old historic buildings.Some bed-and-breakfastinns have only a few rooms,others are much larger.Some inns do not provide英语5 试 题 第 4页，共 6 页telephones or televisions in the rooms,others do.Staying in a bed-and-breakfast inn
18、 is much different from staying at a hotel.Usuallythe cost is much less.Staying at an inn is almost like visiting someones home.Theowners are glad to tell about the areas and the interesting places to visit.Manyvacationers say that they enjoy the chance to meet local families.1.Americans like to tak
19、e to a holiday t r i p.A.every year B.every season C.every month D.twice a year2.Nowadays more American travellers prefer spending nights at.A.big hotels B.colleges and universitiesC.their relatives9 homes D.small houses and inns.3.According to the passage,which of the following is true?A.Travellers
20、 can get breakfast and lunch at small houses or inns.B.There are only a few rooms in all kinds of small inns.C.In some inns travellers can*s watch TV in the rooms.D.It is more expensive to spend nights in private homes.4.Rooms for the night in local families have been popular in for many years.A.Asi
21、a B.Europe C.America D.Africa5.Many of these Americas bed-and-breakfast inns are.A.old buildings B.new buildingsC.tall building D.small houseRossiya HotelI read an article in the newspaper yesterday that the Hotel Rossiya in Moscowis the largest one in the world.It is a 12-story building that has 3,
22、200 rooms.It canaccommodate 6,000 guests.It has 15 restaurants and 93 lifts.About 3,000 people workin the hotel.The ballroom is known as the world s largest.Furthermore,there is a21-story u Presidential tower”in the central courtyard.Local residents are not allowedto live in the hotel.Foreigners are
23、 charged 16 times more than the usual very low ratecharged to Russian officials.6.Which is the largest hotel in the world?A.Hilton Hotel B.Trade HotelC.the Great Wall Hotel D.Rossiya7.How many people can this largest hotel accommodate at one time?A.3,200 B.6,000 C.930 D.3,0008.How many people work i
24、n this largest hotel?A.3,200 B.6,000 C.930 D.3,0009.Which part of the hotel is known as the largest in the world?A.The Presidential tower.B.The Central courtyard.C.The Ballroom.D.The Suite.10.Foreigners have to pay more than the usual rate Russian officialspay.A.16 timesB.21 timesC.12 timesD.6 times得分评卷人五、回答问题.（共 1 0 分）装1、What services isThe Front Office responsible for?（4 分）订2、Do you know how many ways in which the guests can usually pay their hotel bills?（6 分）不要过线英语5 试 题 第 6页，共 6 页