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1、 Book 1 Unit 2Listening and TalkingMake ReservationsPeriod5Know the formal and polite expressions in reserving.By the end of this period,students will be able to1234Know what and how to reserve before travelling.Practise the tip of listening listening for the key words.Role-play a phone call to make
2、 reservations with a partner.Objectives:Lead-in A riddle of a word:Can you guess what it is?It is a verb and begins with the letter“r”.It is a verb and begins with the letter“r”.It has 7 letters all together,3 of which are“e”s.It has a tight relationship with the preparations before travelling.r e s
3、 e r v eTask1Brainstorm：What reservations do you need to make before travelling?air ticket reservationhotelreservationdinner tablereservationPre-listeningWhen you talk about air ticket/hotel/dinner table reservation,what words and expressions come into your mind?make a reservationfirst classbusiness
4、 classeconomy classdelay(延误）cancel(取消）check incheck outsingle roomdouble roomflightone-way ticketa round-trip ticketdeparture locationpaymentpay by credit cardpay by WeChat pay by cashTask21.What are the two speakers talking about?2.What is the relationship between the two speakers?A.Friends B.Teach
5、er and student C.Customer and reservation agent(预定代理人)They are talking about buying a plane ticket.While-listeningListen to the phone call and answer the questions.Task 1*Be familiar with words relating to professional identity.*Focus on the conversation place:hospital,school,restaurant,library,offi
6、ce*Pay attention to the tone of voice.Tips:How to judge the relationship?Opening_ can I help you?_ to buy a plane ticketTalking about time_ are you travelling?On the 23rd of December.Talking about what you preferThere are two flightsWhich _?Would _ travel business class or economy?_ book a retrurn f
7、light this timeThe 9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert Williams.Payment_to pay?By credit card.HowId likeOn what datedo you preferId likeyou like to thank youMay I haveMay I ask how you would like Would you like to Task 2
8、：Listen again and complete the table with the words you hear.Task2Opening_ can I help you?_ to buy a plane ticketTalking about time_ are you travelling?On the 23rd of December.Talking about what you preferThere are two flightsWhich _?Would _ travel business class or economy?_ book a retrurn flight t
9、his timeThe 9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert Williams.Payment_to pay?By credit card.HowId likeOn what datedo you preferyou like to Id likeWould you like tothank youMay I haveMay I ask how you would like Post-listening
10、:Find out the polite expressions for making reservations.Post-listening:summarize the 5 steps to make a reservation.Opening_ can I help you?Talking about time_ are you travelling?Talking about what you preferThere are two flights.Which _?Would _ travel business class or economy?_ book a return fligh
11、t this time?Other information_ your name,sir?Payment_ to pay?HowOn what date do you preferyou like toMay I have Would you like toMay I ask how you would like1.Opening2.Talking about time3.Talking about what you prefer4.other information5.Means of Paymente.g.confirm your name,etc.Pre-talkingCan you t
12、hink of some useful expressions for booking a hotel room?Useful expressions for booking a hotel roomlWhat can I do for you?lWhat kind of room would you like?lHow long are you staying?lWhen are you checking in and checking out?lDo you have any special requests?lMy I have your name?lId like to book a
13、room.lId like to book a room for next Monday.lId like a room with two single beds.lWhats the room rate(房价)?lDo you have free Internet service?lIs breakfast included?Talking:Role-play a phone call to book a hotel room.Tips:Use the 5 steps mentioned before to finish Use the 5 steps mentioned before to
14、 finish the conversation.the conversation.The present continuous tense can be used to describe future plans and arrangements.Formal and polite expressions are favored.A:Good morning.What can I do for you?B:Id like to book a room.A:What kind of room would you prefer,Single bed or double bed?B:Double
15、bed.A:OK.When are you checking in?B:On Octer 4th.A:How long are you staying?B:Two days.Do you have free Internet service?A:Yes we do.Do you have other requests?B:No,thank you.A:My I have your name,sir?B:Jack Chen.A:OK,we will have room 706 for you.Goodbye.Possible version 1 Imagine you are making pl
16、ans for the holiday.Choose one of the situations below and role-play a phone call with a partner.A:Happy Hotel.How can I help you?B:Id like to book a room.A:Certainly,sir.On what dates would you like to stay?B:From the 4th to the 7th of November.A:We have rooms with 2 single beds,double bed,and king
17、 bed available.Which do you prefer?B:Id like a king bed,please.Oh,and could I have a non-smoking room?A:All of our rooms are non-smoking.Do you have any other special requests?B:Yes,Id like to have a room with a view.Oh,and a quiet room.Ill really need to get some rest.A:That can certainly be arrang
18、ed.B:And does your hotel have Internet?A:There is free WiFi throughout the hotel for guests,and we also have computers and Internet in our business centre where you can use at no extra charge.May I have your name,sir?B:John Peters.A:Thank you,Mr.Peters.So,I have you down for a room with a view and a
19、 king-size bed from the 4th to the 7th ofNovember.Check-in time is after 12:30 p.m.,and check-out time is before 11:00 a.m.All of our rooms come with a complimentary breakfast.May I ask how you would like to pay?B:By credit card.A:OK,wait just a second,please.Possible version 2:Homework：Role-play a phone call with Role-play a phone call with your partner to book a table your partner to book a table for dinnerfor dinner.THANKS!