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1、Make reservationsListening and TalkingnWhat reservations do we need to make before or when we travel?book air/train ticketsbook a hotel roombook a table for dinnerbook attraction ticketsFace to facenHow to make reservations?Internet E-mailfaxPhone Listen and learnMake reservations1.Listen to the pho
2、ne call and answer the questions.(1)What are the two speakers talking about?(2)What is the relationship between the two speakers?Booking/Buying a plane ticketA.Teacher and studentB.Secretary and ManagerC.Customer and airline reservation agentFocus on getting the main idea,not single words.2.Listen a
3、gain and complete the table with the words you hear.Opening_ can I help you?_ to buy a plane ticket.Talking about time_ are you travelling?On the 23rd of December Talking about what you preferThere are two flights.Which _?Would _ travel business class or economy?_ book a return flight this time?The
4、9:30 flight,please._ to travel business class.No,_.Im taking the train back.Other information_ your name,sir?Robert WilliamsPayment_ to pay?By credit cardHowId like On what date do you preferId likeyou like tothank youMay I have May I ask how you would likeWould you like totalk and learnLanguage ban
5、kCredit cardCash Wechat AlipayOpening:HowcanIhelpyou?WhatcanIdoforyou?Time&place:OnwhatdateareyoutravellingWhen/wheredoyouwanttofly？Preference:Whichdoyouprefer?Wouldyouliketo?Youwanttogofirstclassor?Other information:MayIhaveyourname/telenumber.?Howlong/muchistheflight?Doesthefareincludealltaxes?How
6、 you would like to pay?ClosingsMaking a Hotel ReservationA room with a view风景房A standard room标间double rooms and single suites available双人房和单人套间有空房 twin bed 两张单人床Level of hotel 酒店星级Hotel facilities酒店设施Pick-up service接车服务360RMB per night containing two breakfast ticketslIdliketobookaroomfornextMonday.
7、lIwouldliketoknowifyouhaveavailability？lHowlongareyoustaying?lWhatkindofroomwouldyoulike?lWhatstheroomrate(房价)?lDoyouhavefreeInternetservice?lIdliketoreservearoomfortwodays.lWhenare you checking in(入住）andcheckingout（退房）?lIdlikearoomwithtwosinglebeds.lIsbreakfastincluded?lHowwouldyouliketopay?Languag
8、e bankOpeningTimePreferenceOther informationWays of paymentClosing lId like to reserve a table for eight.lCould we sit in the non-smoking area?lId like a quiet corner,if possible.lCan we take the small table by the window?lI m afraid we dont have any tables open at that time.Making a Dinner Reservat
9、ionOpeningTimePreferenceOther informationWays of paymentClosing Bye Bye3.Imagine you are making plans for the holiday.Role play a phone call to book air tickets with a partner.lHow much does it cost to upgrade to business class?lHow many days in advance could I book a plane ticket?lCould I change my
10、 ticket now?lCould I cancel the reservationlThank you for flying with us.ClosingsA:Goodmorning.TheUnitedAirlines.WhatcanIdoforyou?B:Yes,IdliketomakeareservationtoBostonnextweek.A:Whendoyouwanttofly?B:Monday,SeptemberA:WehaveFlight802onMonday.justamomentplease.Letmecheckwhethertherereseatsavailable.I
11、msorryweareallbookedupforFlight802onthatday.B:Then,anyalternatives?A:The next available flight isleavingat9:30TuesdaymorningSeptemberB:er.itisa direct flight,isntit?A:Yesitis.Youwanttogofirstclassorcoach?B:Ipreferfirstclass,whatthefare?A:Onewayis$176.B:OkIwilltakethe9:30flightonTuesday.A:AseatonFlig
12、ht807toBoston9:30Tuesdaymorning.Isitallright,Sir?B:Right.canyoualsoputmeonthewaitinglistforthe12th?A:Certainly.mayIhaveyourname&telephonenumber?B:MynameisFayFang.Youcanreachmeat52378651.A:Iwillnotifyyouifthereiscancellation.B:Thankyouverymuch.A:Mypleasure.A sampleThe present continuous tense canbeus
13、edtodescribefutureplansandarrangements.Useformal and polite expressionsA:Goodevening,dragonrestaurant.MayIhelpyou?B:Goodevening.Idliketomake a dinner reservation forthisFriday,the8th.A:Alright,justamomentpleaseandIllcheck our reservations book.Okay,howmanypeoplearethereinyourparty?B:Therellbesix,fouradultsandtwochildren.A:Whattimewouldyoulikethereservationfor?B:6:30,please.A:Alright,andwhatisyourname?B:ItsShellyJackson.A:OK,Ms.Jackson.So,thatsapartyreservationforsix,Friday,the8that6:30.B:Yes,thatsright.Thankyouverymuch.A sample