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1、企業流程管理之聰明整合企業流程管理之聰明整合企業流程管理之聰明整合企業流程管理之聰明整合 台塑網台塑網台塑網台塑網 林如欽林如欽林如欽林如欽AgendaAgendaqEAI平台與台塑加油站POS整合案例 qRosettaNet與華亞科技B2B整合案例BizTalkBizTalkBizTalkBizTalk平台應用平台應用平台應用平台應用台塑企業台塑企業R ROOS SE ET TT TA AN NE ET TEAI應用應用加油站加油站POS系統系統AgendaAgendaq 加油站POS系統介紹 q EAI整合說明q EAI應用效益v加油站遍佈全省各地加油站遍佈全省各地v傳統積點活動僅能於單站
2、整體行銷不易傳統積點活動僅能於單站整體行銷不易v各站帳務難以掌握各站帳務難以掌握v管理制度難以落實管理制度難以落實背景說明背景說明背景說明背景說明系統功能系統功能系統功能系統功能專線專線專線專線撥接撥接撥接撥接總部總部總部總部加油島加油島加油島加油島POSPOSPOSPOS系統系統系統系統全國加油站全國加油站台亞加油站台亞加油站加油站別 安裝站數台亞124全國84單站11合計219使用現況使用現況使用現況使用現況EAIEAI整合說明整合說明整合說明整合說明企業總部企業總部ERPERPERPERP系統系統系統系統系統架構圖系統架構圖系統架構圖系統架構圖BizTalkBizTalkBizTalkB
3、izTalkServerServerServerServer總部系統總部系統總部系統總部系統其他系統其他系統其他系統其他系統InternetInternetInternetInternetOrchestrationXMLXMLXMLXMLXMLXMLXMLXMLXML資料整合迅速可靠資料整合迅速可靠資料整合迅速可靠資料整合迅速可靠交易量統計交易量統計交易量統計交易量統計台塑直營加油站台塑直營加油站 (2004(2004年年1111月月)加油站加油站交易筆數交易筆數單筆金額單筆金額資料大小資料大小124 124 站站350350萬筆萬筆 500 500 元元1.2 GB1.2 GBEAIEAI應
4、用效益應用效益應用效益應用效益商業智慧商業智慧商業智慧商業智慧油槽安全存量降低油槽安全存量降低1天天v電腦統一設定油品價格調整時間及幅度v價格調整迅速一致迅速油品價格調整作業迅速油品價格調整作業迅速油品價格調整作業迅速油品價格調整作業v提供電腦刷卡考勤紀錄機能取代原卡鐘作業 ,可迅速統計人員出勤資訊v與企業ERP考勤薪資系統整合,大量節省人工 計算薪資作業員工考勤計算員工考勤計算員工考勤計算員工考勤計算節省節省 4人人 工作量工作量v各加油站將客戶之積點資料準確及有效的傳至各加油站將客戶之積點資料準確及有效的傳至總部，完成積點之累計。總部，完成積點之累計。Internet積點計算積點計算積點計
5、算積點計算總部總部總部總部加油站加油站會員卡會員卡會員卡會員卡IC IC 卡卡卡卡車隊卡車隊卡車隊卡車隊卡條碼條碼條碼條碼跨站積點跨站積點跨站積點跨站積點v透過總部對各加油站之資料傳送，客戶可於透過總部對各加油站之資料傳送，客戶可於各地不同點之加油站進行累積點數之兌換。各地不同點之加油站進行累積點數之兌換。總部總部總部總部積點兌換積點兌換Internet贈品兌換，積點異動贈品兌換，積點異動贈品兌換，積點異動贈品兌換，積點異動後台後台後台後台Web查詢查詢跨站點數兌換跨站點數兌換跨站點數兌換跨站點數兌換v已整合會員卡積點數可與台塑購物網點數共用v將進一步整合Forte化妝品與台朔汽車會員積點共用
6、，擴大卡片使用利基，提高客戶消費意願與產品市占率會員會員會員會員ICIC卡與異業結盟卡與異業結盟卡與異業結盟卡與異業結盟加油站加油站加油站加油站POSPOSPOSPOS系統系統系統系統EAIEAIEAIEAI應用效益應用效益應用效益應用效益v即時掌握所有加油站之營運資訊，強化經營管理，日報即時呈現。v整合IC會員卡及贈品積點資訊，統一行銷資源，商品庫存及時掌握。v加強POS資訊系統與ERP資訊系統整合，使企業資訊系統結合為一體，達成一日結帳的目標。B2Bi應用應用華亞科技華亞科技 RosettaNet王仁和王仁和李忠憲李忠憲AgendaAgendaq RosettaNet Introducti
7、on q RosettaNet Case Studyq DemoRosettaNet StandardsRosettaNet Standards RosettaNet Implementation Framework(RNIF)Dictionaries Partner Interface Processes(PIPs)RN RN Implementation FrameworkImplementation FrameworkCore Specification describes packaging,routing,and transport of messages&business sign
8、alsTwo versions existpRNIF 1.1pRNIF 2.0 Based on common Internet standards:HTTP(S),MIMEProvides secure&reliable framework for message delivery&transaction completionPIP Clusters and SegmentsPIP Clusters and SegmentsCluster 0:RosettaNet SupportSegment 0A:Administrative(1)Segment 0C:Testing(4)Cluster
9、1:Partner Product&Service Review Segment 1A:Partner Review(2)Segment 1B:Product&Service Review(1)Cluster 2:Product InformationSegment 2A:Preparation for Distribution(12)Segment 2B:Product Change Notification(11)Segment 2C:Product Design Information(10)Segment 2D:Collaborative Design&EngineeringClust
10、er 3:Order ManagementSegment 3A:Quote&Order Entry(14)Segment 3B:Transportation&Distribution(11)Segment 3C:Returns&Finance(7)Segment 3D:Product Configuration(1)Cluster 4:Inventory ManagementSegment 4A:Collaborative Forecasting(6)Segment 4B:Inventory Allocation(2)Cluster 4:Continued.Segment 4C:Invento
11、ry Reporting(1)Segment 4D:Inventory Replenishment(1)Segment 4E:Sales ReportingSegment 4F:Price ProtectionCluster 5:Marketing Information ManagementSegment 5A:Lead Opportunity ManagementSegment 5B:Marketing campaign ManagementSegment 5C:Design Win Management(EC)(5)Segment 5D:Ship from Stock and Debit
12、(EC)(6)Cluster 6:Service and SupportSegment 6A:Provide and Administer Warranties,Service Packages,and Contract Services Segment 6B:Provide and Administer Asset Management(Merged with 6A)Segment 6C:Technical Support and Service Management(2)Cluster 7:ManufacturingSegment 7A:Design TransferSegment 7B:
13、Manage Manufacturing WO&WIP(3)Segment 7C:Distribute Manufacturing Information(6)Partner Interface ProcessPartner Interface ProcessCategorized by high-level business function(Cluster)and sub-function(Segment)pFor Example:Consider the 3A4 PIP Cluster 3:Order ManagementCluster 3:Order ManagementSegment
14、 A:Quote and Order EntrySegment A:Quote and Order Entry 3A1:Request Quote 3A2:Request Price and Availability 3A3:Request Shopping Cart Transfer 3A4:Manage Purchase Order3A4:Manage Purchase Order 3A5:Query Order Status 3A6:Distribute Order Status:Double ActionDouble ActionDouble ActionDouble ActionPu
15、rchase Order RequestAcknowledgementPurchase Order ResponseAcknowledgementPIP 3A4 PIP 3A4 Purchase Order Request pStandard way of requesting POTransaction/Double ActionRosettaNet Case RosettaNet Case StudyStudyBackgroundBackgroundINOTERApInotera Memories Inc.was founded in January 2003 as a 50:50 Joi
16、nt Venture between Infineon Technologies AG and Nanya Technology Corp.(NTC).pInotera will focus on the production of DRAM products based on advanced processes of 0.11 micron and below.RosettaNet ProjectRosettaNet Project3A4Request Purchase Order3B2Notify of Advance Shipment3C3Notify of InvoiceIntern
17、etInternetInfineonInoteraBizTalk Server 2004+Accelerator for RosettaNetBizTalk Server 2004+Accelerator for RosettaNet Notify of Advance Shipment234 Purchase Order Confirmation Notify of Invoice3B23B23C33C3Purchase Order Request13A43A4Case EnvironmentCase EnvironmentInotera-SupplierInfineon-BuyerServ
18、er T01Server T01 H/W H/W CPU M1.4Mhz CPU M1.4Mhz RAM 1 GB RAM 1 GB S/W S/W Windows Server 2003 Windows Server 2003 Web Server(IIS)Web Server(IIS)SQL Server 2000 SQL Server 2000 BizTalk Server 2004 BizTalk Server 2004 VS.NETVS.NET Microsoft BizTalk Microsoft BizTalk Accelerator for Accelerator for Ro
19、settanet 3.0 Rosettanet 3.0Server S01Server S01 H/W H/W CPU SP4 1.8 Mhz CPU SP4 1.8 Mhz RAM 512 Gb Mb RAM 512 Gb Mb S/W S/W Windows Server 2003 Windows Server 2003 Web Server(IIS)Web Server(IIS)SQL Server 2000 SQL Server 2000 BizTalk Server 2004 BizTalk Server 2004 VS.NETVS.NET Microsoft BizTalk Mic
20、rosoft BizTalk Accelerator for Accelerator for Rosettanet 3.0 Rosettanet 3.03A43A4 Purchase Order Request/ResponsePurchase Order Request/ResponseERPERPERPERP4.Acknowledgement of Receipt2.Forward to the Supplier3.Receipt Acknowledgement5.Send 3A4 PO Request to ERP5.Send 3A4 PO Request to ERP7.3A4 Acc
21、eptance Acknowledgement7.3A4 Acceptance Acknowledgement8.Update ERP8.Update ERP3A4 PIP Manage Purchase OrderBuyer Supplier:Purchase Order Request Supplier Buyer:Purchase Order AcceptanceINFINEONINOTERABizTalk ServerBizTalk Serverwith A4RNwith A4RN6.3A4 Response from ERP6.3A4 Response from ERPAccepta
22、nce AcknowledgementAcceptance Acknowledgement 1.Send 3A4 PO RequestBizTalk ServerBizTalk Serverwith A4RNwith A4RNINFINEON Message Flow INFINEON Message Flow(Buyer)Buyer)HTTP AdapterINFINEONERPSQLServerXMLXML DASM DASM SQL AdapterMessage BoxMessage Box XMLXMLASMASMTo Private To Private Process via Pr
23、ocess via RNIF APIRNIF APIReceive LocationSend PortXML Receive PipelineXML Send PipelineRNIFSubmitRNIFSubmitASPXASPXINFINEON Application IntegrationMap to Service Content for 3A4RNIF APIINFINEON Message Flow INFINEON Message Flow(Buyer)(Buyer)HTTP AdapterSQLServer SQL Adapter DecodeDecode DASMDASM P
24、arty Party ResolveResolveOrchestrationOrchestrationMessage BoxMessage BoxPre-ASMPre-ASM ASMASMSign/Sign/EncryptEncryptMimeMimeEncodeEncodeInternetInternetPrivate ProcessPrivate ProcessReceive LocationSend PortReceive PipelineSend PipelineRNIFSendRNIFSendASPXASPXPublic ProcessPublic Process(RNIF)(RNI
25、F)INFINEON RNIF FlowRNIF APIINOTERA Message FlowINOTERA Message Flow (Seller)(Seller)OrchestrationInotera ProcessOrchestrationInternetInternetRNIF Recv RNIF Recv ASPXASPXPublic ProcessPublic Process(RNIF)RNIF)HTTP HTTP AdapterAdapterReceive LocationReceive Location MIMEMIMEDecodeDecodeDASMDASM Party
26、PartyResolveResolveReceive Pipeline Inotera ERPSystemSQLServerPrivate ProcessPrivate ProcessSend PortSend PortPre-ASMPre-ASM ASMASMSign/Sign/EncryptEncryptMimeMimeEncodeEncode Send PipelineHTTP HTTP AdapterAdapterSend PortSend PortPre-ASMPre-ASMASMASMSign/Sign/EncryptEncryptMimeMimeEncodeEncodeSend
27、PipelineReACKOrchestrationPIPRe Message BoxMessage BoxInotera Message Flow 實作實作實作實作RosettaNetRosettaNet連線的步驟連線的步驟連線的步驟連線的步驟1.Create New/Modify PIP 2.Create D-N-U-S Code(Home/Partners)3.Create Agreements4.Create XSD5.Create Mapper6.Orchestration Design1.Create New/Modify PIP 2.Create D-N-U-S Code(Hom
28、e/Partners)3.Create Agreements&Import Certificate4.Create XSD4.Create XSD3A4 PO Request Message3A4 PO Response MessageINOTERA LOB Message 5.Create Mapper5.Create Mapper3A4 PO Request to INOTERA LOB3A4 PO Request to 3A4 PO ResponseMapperMapperData MappingData MappingInfineon LOB to 3A4 RequestMapperM
29、apperMappingField1Field23A4 RequestPOStatusField3HeaderPODateDetailItemField1 Field2MappingField1Field2HeaderPOStatusField33A4 RequestPODateDetailItemField1 Field2MappingField1Field23A4ResponsePOStatusField3HeaderPODateDetailItemField1 Field2MappingField1Field23A4 RequestPOStatusField33A4 ResponsePO
30、DateDetailItemField1 Field2Infineon 3A4 Response to LOB3A4 Request to Inotera LOBInotera 3A4 Request to 3A4 Response6.Orchestration Design6.Orchestration DesignReceive Port:RNPIP_3A4_V02.02_INFINEONDEMODEMOBusiness Process Business Process INFINEONINOTERABizTalk Server 2004+Accelerator for RosettaNe
31、tBizTalk Server 2004+Accelerator for RosettaNetPurchase Order Response3A43A41345INOTERA ERP SystemINFINEON ERP SystemPurchase OrderPurchase Order Request2Update ERP 3A43A4Update ERP StatusSite1INFINEON2INFINEON3INOTERA4INOTERA5INFINEONNew OrderNew OrderSentSentSuspendSuspendConfirmConfirmOrder Confi
32、rmOrder ConfirmOrder using ERP System Order using ERP System(INFINEON)(INFINEON)Send PO Request Send PO Request(INFINEON)(INFINEON)Health Activity TrackingHealth Activity TrackingOrchestration DebuggerOrchestration DebuggerUpdate ERP System Update ERP System(INOTERA)(INOTERA)Send PO Response Send PO Response(INOTERA)(INOTERA)Update ERP System Update ERP System(INFINEON)(INFINEON)Update ERP System Update ERP System(INFINEON)(INFINEON)總結總結總結總結qEAI使台亞總公司與124家加油站緊密結合為一，掌握營業狀況qB2Bi使華亞科技與客戶的訂單、交運、發票商業流程完全自動化q台塑網提供Ready的完整解決方案敬請指教，謝謝！敬請指教，謝謝！台塑網科技股份有限公司台塑網科技股份有限公司