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1、100条外贸英语聊天话术1 .节日问候Hi Mark, Merry Christmas. Wish you and your family happy and healthy.2 .假期问候Tomorrow is our holiday, I will go to seaside, whats your idea of your dream vocation?3 .兴趣爱好Have you ever been in China, If you are interested in the Chinese country,I strongly recommend you to visit the
2、Imperial Palace in Beijing.Yesterday we went to an Cantonese restaurant for team building? Its mild taste.What kind of Chinese food do you prefer?Are you a sports fan? That basketball game yesterday had me glued to my seat.Wasnt that a great save at the very end?4 .推荐样品Here attached specifications o
3、f B products. Please kindly check it. Would you like to get a sample? Please kindly advise your shipping address.5 .告知寄样The samples are ready. And we will ship it out this afternoon. Will keep you informed.6 .告知快递单号Hi Mark, here is your tracking number:（号码）by DHL. It will arrive within5 working days
4、.7 .是否收到样品Have you received the samples of waybill （号码）? Is it fit your needs? Please let us know when you finished testing.8 .样品反馈Hi Mark, it has been two weeks since last contact. Any feedback about the sample?9 .询问报价反馈.告知新动作Hi, everything good? Very good news for you! We have updated our catalog,
5、 and so many fantastic products for your reference. We will expend our market with more and more high end knives, including popular design and high quality imported material. So I think you could upload many new items on your website soon!89 .生日（节日）问候Hi, Happy birthday! Just noticed that yesterday w
6、as your birthday, sorry for late blessing. Wish you have a heath and happy future! In China, we will have special food to celebrate birthday, such as noodles and baozi, whats your special food yesterday? If someday you come to China, you will see we have hundreds of kinds of noodles from all over th
7、e China.Do you have plan to visit China?90 .样板试探Hi, how are you? I have good news would like to share with you, yesterday I got a confirmed information from our engineer team that we can make that model you mentioned before. Do you want to start the sample?91 .报价后再三询问Hi, Hope you are well! May I hav
8、e your idea about our offer? We will try to satisfy you upon receipt of your reply. As we dont want to lose a good customer like you. If there is anything we can do for you, we shall be more than pleased to do so.93年轻客户Hi ! Everything good? I am trying to get course for improving knife professionali
9、sm this year, do you want to get a teacher for free and beautiful? I am pleased to be :）94 .基于兴趣基础Hey, a nice car share with you. Itzs my goal to be reached this year.95 .专业建议I checked your website carefully and found photos are not clear.We would like to help you with more professional and clear ph
10、otos if you order from us.96 .价格折扣We have a customer ordered lOOOpcs of this cycling jacket last week. If you confirm the order this week, we can give you 2% discount. Because arranging the order at one time will save raw material cost and labor cost for us.97 .善意提醒Please be careful when the price i
11、s so much lower. We have a customer got sample and ordered from a much cheaper factory, Now he is complaining about their poor quality all day.98 .请教客户I must say you are really so experienced. And I have learned a lot from you. Could you please tell me what requirements your country normally have fo
12、r this product?99 .交货期May I know when will you need these items? Our production takes 4 weeks Normally youre your order is urgent, we can put as urgent order for you. We have quite busy production plan now and delivery datemaybe one week more than usual. Pls confirm the order within this week to cat
13、ch your delivery date. Thanks.100.表达合作意愿lm glad you have a good supplier. Anyway Its never too bad to have one more option. As you know one factory cant catch all your delivery date in time especially when its their peak season.So glad to hear you have a good supplier. But pls noted we are alwaysher
14、e ready to offer service to you any time. Once we have any new products, we will share with you.Any feedback about the quotation? Any idea about lead time, price orshipping method, please let us know. We will do our best to help you get your customers order.10 .提前通知交期延误Please kindly be advised that
15、the lead time is delayed for three days, as the weather is too bad we are off work for two days.11 .根据热点找话题I saw your cats on Instagram. She is really very cute and lovely.I love cats too. Could you please teach me how to take care of pets?12 .电话邀约Is it convenient for you to have a phone call on Mon
16、day (Aug. 30th) 5:00p.m for Thursday (Sep. 2nd) 11:00am?13 .放假通知We will have 3 days off due to Mid-Autumn Day from Sep.,19th to Sep., 21th.14新品推荐Recently we developed a new product, xxx. It has a good performances in .Here attached pictures and specifications for your reference.15好评邀请Could please ta
17、ke a minute to write a review for the quality and service?It would be very appreciated if you can give some suggestions.16 .天气情况Guangzhou is getting hotter and hotter; and we stay inside withAC all day. Whats your local weather like?17 .问小孩情况Your daughter looks so sweet and smart girl. How old is sh
18、e?18 .问行程Hi XX, I just saw your post on Facebook. So beautiful scenery!Where did you go?19 .推荐新品Hi dear, our new items for sale these days, kindly check the attached file information , please let me know if you require any more details .20 .目录更新Hello dear, Hope you are well. Enclose is our updated c
19、atalogue for your refer. Hope some types will meet your requirement.21价格调整Hello dear; i am writing to you is let you know our price adjustment, you will be pleased to know that we offer our professional service at price much cheaper than the competition .22价格表更新I am enclosing a price list for your r
20、eference , please let me know if you have any questions .23 .产品瑕疵I am sorry to note that these pieces of device was found to be slightly defective. We need more time to solve the problems .24 .打折促销We will provide a discount of up to 20 percent on the items as attached on September.25 .介绍当地住宿I am pla
21、ning a business trip to New York from October 1 to October 10 , Can you recommend a good restaurant around there ?26 .感恩Hi dear, the reason i am writing to you is to thank you for all that you have done for me .27 .告知客户可以小批量定制Hello dear, writing just bring you a good news that we can customized logo
22、 for you with small order quantity .28 .延迟交货Please accept our sincerest apologies for the delay in delivery .29 .开工邮件Dear, how are you Doing? I just come back from the Chinese holiday .Any inquiries ,please feel free to contact me .30 .诉苦Sometimes I feel life-hard when you always not reply me and ne
23、ver order from me . so that i lose confidence of my job .What is the current status of the job market on your country ?31 .免费样品We are going to launch a sales discount on September, we can send to you free sample before your order if you need .32 .客户喜好If you will buy a bag , which brand will you choo
24、se ?33 .客户推荐Hello dear; how are you ? i plan to read with every day one hour.What would you suggest regrading further reading? May i know what books you are reading these days ?34 .公司证书介绍Our products are UL, CE, Robs approved. Here attached the certifications for your reference.35 .产品范围介绍Our main pr
25、oducts including A, B, C and D. And B is very popular in your market. Do you have any interest to get more details?36 .夸奖How long have you been in this industry? You look like an expert!37 .市场行情分享Some of my customers told me that the products are very popular in their market. How about feed-back fro
26、m your retailers and consumers?38 .表达意愿This is the price list, but it serves as a guide line only. The price depends on the quantities, is there anything you are particularly interested in, i can give you an introduction and some suggestions.39 .了解客户生活I saw your headquarters are located in Dallas, T
27、exas. My sister lives there and she likes the city very much. How long have you been there?40 .我能为你做We can provide you one sample to test, and it can help you to reduce the risk.41 .天气The weather in Shenzhen has kept changing recently. How about your city?42 . 了解客户计划The effect of the covid-19 is con
28、tinuous .It seems that the life has been disrupted, whats your goal this year?43 .客户习惯Are you a morning person or night person ? I can contact you when you are available.44 .介绍公司Hi.,we（公司名）company is a professional xxx manufacturer, which is located in XX city45 .介绍自己Hi.,this is （姓名）represent to （公司
29、名）company.46 .推荐新品Hi .,there is a series of new products developed in our company this year; we received good feedback from other customers on the samples and they are planing orders for it. You are the first one that I recommend to in your country. I hope you can seize the first opportunity in your
30、 market.If any interests lll send you more details soon.47 .发产品画册/目录Hi .,our newest catalogue of xxx products is attracted for your reference.48 .发价格表Hi.,the price list for a part of hot selling products in our company.Id like to recommend to you for your reference, checkPls and dont hesitate to let
31、 me know if you have any questions .49 .节日问候/祝福Wish you a wonderful XXX holidays /Merry Christmas and happy new year!Best wishes to your family.50 .我们的一些节日习俗分享we are going to have Dragon Boat Festival next week, people celebrate the Dragon Boat Festival by rowing dragon boats, making zongzi and othe
32、r lively ways, especially the dragon boat race is very interesting.51 .浏览客户网站然后推产品I have visited your website and found that （产品名利：）products are on sale in your company, sincerely we produced these products for many years.Would you mind to have the details about it from us for comparison pls?52 .假装请
33、客户帮忙从他国家买特色的东西Hi.,could you help me to buy （东西名称）from your country pls, Ill pay for it and shipping cost.53 .展会动态，询问是否参加Do you have any plan to visit the exhibition next month in Guangzhou city?54 .免费样品Free samples are available ,111 send you for testing if required.55 .询问样品反馈If there is any feedbac
34、k for the samples?56 .旅游分享I am on vocation at XX place, its beautiful here, pictures share to you, if there is a chance for you to come to China, its worth visiting here.57 .遇到的美食图片分享I cooked my favorite Chinese food （食物名）by myself today Jm very happy with the progress of my cooking. It tastes good
35、and I want to share it with you.58 .根据客户兴趣爱好分享事/物I know you like XXX very much, I went shopping today and thought of you when I saw this. You must look beautiful if wearing it.59 .时事ZZ动态关心（根据不同国家事件/动态）News reports that （某事件）situation in your country is becoming more serious. Please pay attention to
36、protect yourself and your family and try not to go out. If there is anything I can help you, dont hesitate to let me know. We learned about Afghanistan from the news, hope you and your family are all safe.60 .客户生日祝福Happy birthday to you and best wishes!61 .放假通知Writing to you to tell you that we will
37、 have the Chinese New Year holidays from XX to XX. If you have an order plan recently, please arrange it in advance and we will ship them before holidays for you.62 .产品促销活动A good news for you! This month is Alibaba procurement Festival. With the approval of the company, there will be a great discoun
38、t for ordering this product this month, this will be benefit to you.63 .邀请客户来中国看厂I am pleasure to invite you to China to visit our new exhibition hall.64 .疫情情况问候I heard that the situation of COVID in your country is getting bad. Are you and your family OK? Please take care of yourself and family.65
39、.节日问候As the Christmas coming soon. Whats the plan do you have?66 .产品认证Our product has passed these test attached. Can I know if your products need these test standard in your market?67 .新产品介绍Good news. Recent we have developed a new product. Here attached the picture and spec. Hope you will like it
40、and add into your product line to get the market share in advance and get more profit in priority because we didnt show other customers in your country.68 .产品发货图片分享The goods are ready to ship to one of our customer. See attached picture.69验货分享Recently we got a big order from ABC company. Now their i
41、nspector is checking the goods. Find attached pictures of inspecting and report with pass .Do you need inspection after ordered?70 .天气情况Recently here is rainy a lot Video attached. How about your side?71 .个人喜好I am distressing lately because I gained weight a lot. Do you have better way to lose weigh
42、t? Whats sport you like?72家庭I saw your profile picture is with your daughter. She is so cute.How old is she? I have one 2 years old daughter.73 .客户产品销售情况How is your sales situation? Is there anything we can help to support you?74 婚期状况I have married with my husband for 4years.Are you married?75 .饮食On
43、 Weekend. I usually cook for my family. Do you like cooking?And have you tasted Chinese food?76 .旅游分享Last week, I have travelled at *city in China. Here sharing the picture to you.Have you been China before?77 .工作经历I have worked at this industry for Syears.Can i know how manyyears you worked at this
44、 industry? How do you think its development prospect?78 .客户好评分享Today we get a good review from our customer. See attached.We will survey the feedback from our customers every month to improve us continually.79 .展会Our company has attended Canton fair in 2018 and we got many orders from there. Have yo
45、u been Canton fair before?80 .产品请教Recently our company plan to develop a new product. Do you have a good suggestions like whats in vogue at your market?As you are experienced at this industry.81 .汽车I have went Munich Germany 4years ago for business and visited Audi exhibition. Whats brand of car you
46、 like?82 .促销活动Good news, we have a promotion at the end of month. We can offer you a big discount and add two years warranty if you can order this month.Whats your opinion?83 .合作品牌We have deeply cooperated with * and * brand for 3 years.So we are confident of our product quality and service. I belie
47、ve we can be one of your suitable supplier.84提问吸引客户Do you want to be our exclusive agent in your country?Do you want to build your own brand for cycling wear?Do you want to get same Italy quality cycling wear with Chinese price?85假期过后一Hi, hows it going recently? I think you have gone back to work fr
48、om today, hope you had a very nice vacation in pass few weeks.Look forward to hear some interesting stuff from you in your vacation!86 .很久没联系Hey, how are you? Long time no updated news from you,Are you still following the previous project? We have got many new items recently and really want to share with you, do you want to know more?87 .介绍近况Hi, Joannas coming! How do you do? I have recently become obsessed with swimming, I feel very excited that I can still learn different skill in passionate. Also I feel I can learn more to be your better supplier. How about you?