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1、A Beginners A Beginners Guide to EtiquetteGuide to EtiquetteMeeting and Communication EtiquetteAddresses:Details Not to Be OverlookedEtiquette Proverb延迟符To respect others is to respect you.John GalsworthyThe Way of Addressing1.General Addressing1.General Addressing（Mr.,Ms.,Miss）2.2.Call Call NNames
2、Directly ames Directly(Tom,Rose）3.Addressing 3.Addressing with Titleswith Titles（General Manager Wang,Director Liu）4.Addressing with Professional 4.Addressing with Professional TitlesTitles（Accountant Zhang,Professor Wang）5.Addressing with Occupations5.Addressing with Occupations（Teacher Li,Doctor W
3、ang,Lawyer Zhang)6 6.Addressing with Degrees.Addressing with Degrees（Doctor Liu）Notes for Addressing1.Do not use addressing in daily life casually.2.Do not call others too casually.3.Do not use nicknames.4.Pay attention to the special surname.5.Pay attention to the phonetic taboos.【Synchronous think
4、ing】Improper address Page of Company B just started work this year.She is young,energetic and treats people sincerely.She always calls others“Sister Zhang”or“Brother Ma”in the company.One day,she accompanied Ms.Zhang,the client manager,to the meeting with clients of Company A.During the meeting,Page
5、 also called Manager Zhang“Sister Zhang”as usual and came back and forth.She thought she had successfully completed the task.But after the meeting,Manager Zhang seriously criticized her.Pointing out that she did not perform properly in front of clients,which makes Page puzzled.Tips of AddressingA In
6、troduce yourself in exchange for the others information.BAsk your colleagues first,and then chat with them.CAddress people appropriately according to different occasions.DTry to remember the others name.Former US President,Franklin Roosevelt,believed that:remembering other peoples names is the simpl
7、est,most effective,and most practical way to gain favor from them,because everyone is proud of his name.Try to remember the others nameThinking:1.Tips in memorizing names2.What should I do if I just call him the wrong name?Remembering the others name and accurately calling him is not only a matter o
8、f etiquette,but also the key to success.Try to remember the others name【Tips】延迟符Be careful with womens addressing,especially“Mrs.”In a formal business situation,you would better use titles.Remembering other peoples names is the easiest,most effective,and most practical way to gain favor from others.Call the other appropriately according to different occasions.THANK YOUTHANK YOU！