商务英语视听说原文与答案.doc

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1、Scripts Unit 1 Part II Listening and Speaking Task 1 FAQs in job interview Comments on the three questions: Point for Q 1: Tell me something about yourself. Sample answers: Q1. I am graduating in June,2015 from Guangdong University of Finance and my major is financial secretary. I am an outgoing, en

2、ergetic person. I enjoy teamwork very much. As part of my degree program, I needed to communicate with different peopel. I possess excellent interpersonal skills and a very positive attitude. My career aspiration is to become a successful secretary. During my internship at one company, I worked as a

3、 secretary. My duties included offering friendly and efficientschedule to my boss, answering phone calls, taking and passing on messages to my boss. Q2. I received honors in several Financial management and computer contests. I am good at communicating, organizing and coordinating. I like to get alo

4、ng well with people from different backgrounds.If something blocks my path, I will look for a solution. I never give up easily. Sometimes I receive comments that I need to improve in the area of filing. I am now trying to improve by learning from others. Q3. Interest and career development are two o

5、f my criteria in choosing a job. Interest is the best motivation. I love to be a secretary, so I will definitely devote myself to it. Moreover, high job satisfaction can be attained when the job is what I am interested in. Career development is very important for me when choosing a job. From what I

6、know, Shangri-La provides equal career advancement for all staff. The job rotation plan and individually tailored training program are really exciting and helpful for young people like me. Task 2 Inappropriate questions in job interview Script: M: Come in, please. W: Good morning, sir. Im Karen Yang

7、. M: Good morning, Miss Yang. Im Kevin Carter, the Administration Manager. Take a seat, please. W: Oh, is that your wife, Mr. Carter? She is so beautiful. M: Thank you. Ah Miss Yang, Ive gone through your resume. Id like to ask you some questions now, if you dont mind. W: Of course not. please go ah

8、ead. M: Well, can you tell me why you would like to work as a medical representative with us? W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change. M: Dont you think its a pity for you to leave your present job?W: To some extent

9、, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. By the way, could you tell me how much the new job pays? M: Sure. There is a five-month probationary 试用的 period and you can only get RMB2,000 for each month. After that, well determine your salary accord

10、ing to your performance. W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance 人寿保险 and unemployment insurance. In addition, they enjoy two-week paid holidays. W: That sounds fine. How much time will it take for me t

11、o be promoted here? M: Im not sure. It depends on your ability and performance. Maybe well send you to one of our branches, if you like. W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based (把总部设在)? M: Our company is

12、 based in New York, with branches in many cities, such as Philadelphia, Beijing and London. Key: Is that your wife, Mr. Carter? She is so beautiful.Avoid asking interviewer personal questions or making personal comments. Could you tell me how much the new job pays?The interviewer might infer from th

13、ese questions that you are only interested in your own needs and not those of their company. Wait until the employer raises these subjects to discuss them. What about the paid holidays, insurance, and things like that? How much time will it take for me to be promoted here? But in which cities do you

14、 have your branches? And where is your company based?It is also unwise to ask about things you should have already known. You are only telling the interviewer that you havent done your homework. Part III Language Focus Key: o Name: Cai Ning o Personality: serious-minded 认真的; calm; humorous; easy-goi

15、ng o Strengths: the ability to work with all types of people o Weakness: perfectionist; impatient o Work experience: six years financial industry experience with several companies; two years experience in an investment bank o Qualification: graduated from Peking University in 2001 majoring in accoun

16、ting; fluent English; bookkeeping 记账 and accounting proficiency in English. o Reasons for leaving last job: want to find a job that is challenging. o Questions about the job: Would I be able to work abroad in one of your overseas branches? Part IV Viewing and Speaking Video 1 Applying for the positi

17、on of financial consultant Script:Chen: Good morning, Ms Mandel. Ms. Mandel: Good morning, sit down, please. Chen: Thank you! Ms. Mandel: You are Chen Bo, arent you? Im Cathy Mandel, Director of the HR Department. Chen: Yes, Im Chen Bo. Nice to meet you, Ms. Mandel. Ms. Mandel: Nice to meet you, too

18、. Ive gone through your resume and would like to know more about you. Chen: Thank you for your interest in me. Ms. Mandel: To start with, would you like to tell me a bit about yourself? Chen: Sure. Im a senior student at GDUF. I expect to graduate this summer. My major is international finance. Ms.

19、Mandel: So why did you choose our company? Chen: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what Ive learned at university. Ms. Mandel: As a majo

20、r in international finance, what do you think you can do in consultancy? Chen: Well, I know how to tackle problems. For example, I know I must first analyze the problem and work out the major cause. Then I will be able to search for ways to solve it from available data. Ms. Mandel: Sometimes data is

21、 not enough. Have you got any relevant experience in this field? Chen: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing, I really learned a lot from the experience, especially how to access 评估 peoples strengths and abilities. Ms. Mandel: Can you co

22、pe with hard work under pressure and in a tough environment? Chen: No problem, I dont care about pressure or the environment as long as I enjoy the work. Ms. Mandel: Good. Now, do you have any questions to ask? Chen: Yes, Ive got one. Are there any opportunities for Chinese employees to be transferr

23、ed to the head office in New York or other branch offices around the world? Ms. Mandel: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once youve proved your worth. Chen: Oh, great. If Im accepted, I will do my best for the company. Ms. Mande

24、l: I wish you luck! Well notify you of our final decision by Friday. Chen: Thank you! Ms. Mandel. Good-bye. Ms. Mandel: Goodbye. Key: Reasons for joining the companyIt is one of the leading international consultant corporations which came to China after China entered WTO. Working in this company wou

25、ld give him the best chance to use what he has learned at university.Relevant work experienceHe was involved in a factory restoration in Nanjing. QuestionsAre there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? Resu

26、lt of the interviewChen Bo will be notified of the final decision by Friday. Video 2 Applying for the position of Sales Manager Script: Wang: May I come in? Mr. White: Yes, please do. Wang: Good morning, sir. My name is Merry Wang. Ive come for an interview, as requested. Mr. White: Nice to meet you

27、, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat. Wang: Thank you. Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right? How did you know about our company? Wang: I got to know your company from your TV commercial

28、s. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou. Mr. White: Really? Thats good. Then you must know something about our company? Wang: Yes, a little. Your company is very famous. You

29、r cosmetics and skincare products are very popular with women all over the world. Mr. White: Huh, thats right. Miss Wang, can you tell me which university you attended? Wang: Sun Yat-sen. Mr. White: And what degree have you got? Wang: I have a bachelors degree in business administration. Mr. White:

30、How is your English? You know, some staff members in our company are Americans, so conversational English is very important. Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well. Mr. White: Good. I know you are now with United Butter. Wh

31、at is your chief responsibility there? Wang: Ive worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Managerresponsible for the Panda line of biscuits. Mr. White: Why do you want to change your job? Wang: I want to change my work environment, seek new ch

32、allenges and broaden my experience. Thats why I want to move into sales. Mr. White: What do you think is the most important qualification for a salesperson? Wang: I think its self-confidence and quality products. Mr. White: I agree with you. What salary would you expect to get here? Wang: Well, I wo

33、uld leave it to you to decide after you consider my abilities. My current annual income in United Butter is 150 thousand. But, er, could you tell me a little more about what the job entails? Mr. White: You would be in charge of all the sales activities, for all hair products in northeast China. This

34、 would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. Youd report directly to the Regional Sales Director. Do you have any other questions? Wang: Yes, only one. When can I get your decision? Mr. White: I need to discuss with other

35、 board members. Well notify you of our decision as soon as possible. But to be honest, you seem to be a good candidate with the right kind of experience and personality. Youre high on my list. Wang: Thats good! Thank you, Mr. White. I look forward to hearing from you. Goodbye. Mr. White: Goodbye. Ke

36、y: o 1. F T F F T o 2. 1) Sales Manager2) Five3) Brand Manager4) biscuits5) Business Administration6) oral EnglishScripts Unit 2 Script: Sherry: Daniel, its you! I havent seen you for years. How are you doing? Daniel: Very well, thank you. And you, Shelly? Sherry: Not too bad. I heard youve got a ne

37、w job. So, what do you do now? Daniel: I am an engineer in a large international car corporation now. Sherry: Oh, thats nice! Which department are you in? Daniel: Im in the Research and Development Department. Sherry: That sounds great! Daniel: Yes, its really a very exciting and rewarding job. At t

38、he moment, we are designing a new type of car. Sherry: Oh, really? Youve always been clever, Daniel. I knew youd do something very challenging and creative. Do you need to work overtime? Daniel: Not really, I just work regular hours most of the time. But on Friday nights, I sometimes stay in the off

39、ice after work to deal with unfinished tasks. Sherry: Well, Daniel, you must come and see me sometime and tell me all about it over a cup of tea. Daniel: I certainly will. What about you, Sherry? How is your job? Sherry: I am still the accountant of that cosmetics company Task 2 Describing jobs Scri

40、pt: v Jack: Hi, Im Jack. Im the manager of the Research achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction. v Stanley: Hi, Im Stanley. As the manager of the Productio

41、n Department, Im responsible for selecting, developing and managing a highly competent and motivated staff of employees; ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. Im also

42、 responsible for identifying the training needs of our staff and cultivating a culture of continuous improvement in all aspects of manufacturing. Part IV Viewing and Speaking Video 1 Introducing titles and responsibilities Script: President: Good afternoon, everyone! This is Robin Copperfield, the n

43、ew vice president of our company. He will be in charge of the accounting work. Lets give him a warm welcome! Robin: Thank you! President: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, Id like to introduce the vice preside

44、nts and managers to you. Robin: Its OK, thank you! President: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department. Robin: Nice to meet you, Ms. Bates. Ms. Bates: Nice to meet you, Mr. Copperfield. President: And this is Dennis Hayes. V

45、ice President in charge of the Marketing Department and the Sales Department. Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you. Robin: Glad to meet you, Mr. Hayes. President: And this isoh, where is Andrew Jefferson? Robin: Mr. Jefferson? Ive met him before. I heard he is one of the se

46、crets of this companys success. Everyone was raving about what a great job hes done in President: Uh speak of the devil Mr. Jefferson has just arrived. Mr. Jefferson: Hi, Mr. Copperfield, good to see you again. Robin: Good to see you, Mr. Jefferson. Mr. Jefferson: Sorry, Im late. I was talking to a

47、client.Robin: Oh, thats OK. How many departments are you in charge of, Mr. Jefferson? Mr. Jefferson: Four: Research Marketing; Engineering; Project Preparation; Accounting 3.1）administration：rear service of the company,coordinating the staff to exercise 2)neighborhood service:working out plans for p

48、reserving having lots of independence in doing thingsfeeling tired sometimes Robinhaving been to a lot of placestoo much traveling; having very little time to spend with his family Colingood salary and benefitsnoisy work environment; seldom having the opportunity to go out Franknew challenges; a lot

49、 of experience Janetmeeting a lot of new having little time with her family and babyScripts Unit 3 Part II Listening and Speaking Task 1 Making a callScript: Office Assistant: Good morning. Luck Promotions. May I help you? Mike: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please? Office Assistant: Just a moment, please. Steve: Hi, Mike. Its nic