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1、1 2 Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 43 Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 44 Look at the picture about the fire extinguisher instructions,and then matc
2、h the explanation with the steps.1a.Put out the safety pin1.b.Shake the fire extinguisher2 from side to side.c.Pick up the fire extinguisher.d.Aim nozzle3 at the basic of fire.e.Press the handle.321455 Listen to the announcement when facing an emergency in flight,and then summarize the instructions
3、when facing an emergency.2Ladies and gentlemen,This is an emergency.This is an emergency.Stay in your seats with your seat belts fastened.Remain calm and follow these instructions.Pull down the oxygen mask.Pull down the oxygen mask.Put it over your nose and mouth immediately and breathe normally.Rem
4、ain calm.Stay in your seats and pull a mask towards you.Place the mask over your mouth and nose like this and breathe normally,adjusting the hand to secure it.Do make sure your own mask is fitted properly before helping anyone else.6 When facing an emergency,passengers should:Step 1:Stay in your sea
5、ts.Step 2:Remain calm.Step 3:pull down the oxygen mask over your nose and mouthStep 4：breathe normallyStep 5：adjust the hand to secure itStep 6：make sure your own maskStep 7：helping anyone else7 Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part
6、 4 48 Listen to the announcements and fill in the blanks.1Short AnnouncementsLadies and gentlemen,Attention,please.We are sorry to inform you that because of the _ weather conditions over the airport,our flight has been _.We will have to stay overnight1 at the airport.Please take your overnight arti
7、cles2 with you as you leave the airport.Hand baggage may be left on the board,but take valuables3 with you.Further4 _ will be given to you in the terminal building5.We _ for the inconvenience caused.Thank you for your understanding and cooperation.unfavorablecancelledinformationapologize9 Ladies and
8、 gentlemen,May I have your attention,please?We are sorry to inform you that we will be _ to Beijing Capital International Airport due to6 the thick haze7.We _ to land at the airport at 8:40 a.m.We apologize for any _.Your understanding is very much _.returningexpectinconvenienceappreciated10 Ladies
9、and gentlemen,Attention please.A _ has _ in the cabin but we have _ to put it out.Please refrain from8 smoking and _.Passengers sitting near the fire source9 are requested to move away immediately.All the other passengers _ in your seats,please.Thank you.firebroken outmanagedkeep calmremain11 Ladies
10、 and gentlemen,Attention,please.We have met _.For your safety,please remain seated and keep your seat belt fastened.Please refrain from using the _ until the safety belt sign goes off.Cabin service will be _ during this period.We do apologize for any inconvenience and appreciate your understanding.T
11、hank you for your cooperation.turbulencelavatoriessuspended12 Short AnnouncementsOral practice.Discuss with your partner about the following questions.21.How would you make a cabin announcement when delayed departure happens due to the poor weather?2.When the aircraft has to return to the airport du
12、e to the poor visibility ahead,try to make another announcement according to announcement 2.3.What will you say when a fire has broken out in the cabin?13 Listen to the service announcement and learn the following words and phrases.1Long Announcements Vocabulary Bandditching dtn.水上迫降remove rmuvvt.移动
13、，迁移sharp padj.锋利的object bdktn.物体，实物heel hiln.后跟，鞋后跟attachment ttmntn.扣栓物，连接物denture dent(r)n.假牙，义齿14 Vocabulary Bandnecklace neklsn.项链earring rn.耳环，耳饰necktie nektan.领带，领结cushion k()nn.垫子，起缓解作用之物inflate nfletvt.使充气，使膨胀15 Oral practice.Discuss with your partner about the following questions.2Long Anno
14、uncements1.1.Suppose you are the chief purser of the flight,how should you persuade the passengers to be subject to your instructions before an emergency ditching?2.2.Why do you think the passengers should remove all the sharp objects before ditching?3.3.What are the instructions of preparations for
15、 ditching?16 Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 417.Listen to the dialogues and fill in the blanks.M:Madam,could you tell me how I inflate my _?CA:I suppose you didnt _ the life jacket _ just now,sir.M:Sorry,I didnt.CA:Never mi
16、nd.You can inflate it by _ these tabs1 down or you can blow2 into the mouthpiece3.Remember:dont inflate it in the cabin.Do you understand?M:Oh,I see.Thank you.CA:You are welcome.life jacketnotice1demonstrationpulling18 CA:Excuse me,madam.What would you like to drink?We have coffee,water,_,and Chines
17、e tea.M:Nothing right now.Thank you.But could you please give me a medication for airsickness4?Im not feeling well.CA:Okay,Ill get something for you right away.Here are some motion sickness medication5 and a cup of water.Also,this cool towel might help you feel better.M:Thank you very much.Youre rea
18、lly helpful.CA:My pleasure.Youd better have a _ and sit still for a while.Youll be feeling better soon.M:Yes,I think so,too.But could you please get an _ bag for me?Im afraid I might be sick.CA:You can find one in the pocket of the seat in front of you.M:Oh yes,here it is.CA:If you need any more hel
19、p,please _ to ask me.M:Fine.Thank you again.orange juice2restairsicknessfeel free19 M:Excuse me,Im really annoyed6 at landing at an _.Why cant we land at Harbin Taiping International Airport?Ill have an important meeting tomorrow and my business partners are meeting me there.CA:We are extremely sorr
20、y for this unexpectedness7.We have just been informed that we can do nothing about it.M:Oh,thats too bad!If I cant go there on time,Ill be very _.CA:Im sorry for that.Please dont worry.Your partners will be informed of the situation at the airport.M:Could you tell me something more about the _ in Ha
21、rbin?CA:Of course.The captain told me that the runway8 has been _ about 3 inches of snow,and its impossible for the plane to land.So the airport has been closed.alternate airport3 regretfulweathercovered with20 M:When and where will we land?CA:Well be landing at Dalian International Airport in about
22、 45 minutes.M:Then how long will we stay at this airport?CA:Its hard to say.Well have to wait until the weather in Harbin has improved.There is a possibility that our plane will have to stay _ at this airport.M:Who will arrange our accommodation here?CA:Dont worry.All passengers will be accommodated
23、 by our airline.Please follow our ground staffs instructions when you disembark9.M:OK.Thank you for answering my questions.Hope the weather in Harbin gets better soon.overnight321.Oral practice.Read the dialogues and discuss with your partner about the following questions.1.If a passenger asks you h
24、ow to inflate the life jacket or life vest,what should you do?2.If a passenger has airsickness,what can you do for him?3.How do you explain to the passengers when the plane has to land at an alternate airport due to the bad weather?22.Work in pairs.In all emergencies,cabin crew must give clear instr
25、uctions,calm the passengers and act quickly.Work in pairs and discuss what would you say to the passengers during the emergency situations.Situation 1:A worried passenger whose wife has just fainted(不省人事的，昏厥的).Situation 2:A pregnant woman experiencing contractions(宫缩).Situation 3:A young boy is runn
26、ing on the aisle.Situation 4:A loud and noisy group is not taking the emergency instructions seriously.23 Expressions about Calming Down the Passengers*Please keep quiet.*Dont shout,speak normally.*Dont worry.Youll be fine.*Breathe slowly and deeply.Thats it.*Listen,stop.*Calm down now,please.*Dont
27、be upset.Well take care of her.*Try to relax.Ill stay with you.*Keep quiet,please.You are disturbing others.*Listen carefully,please.These instructions are for you.*Wait until we land.24 Warm UpAnnouncementsPart Part 1 1Part Part 2 2Dialogues in CabinReading and WritingPart Part 3 3Part Part 4 425 F
28、irst-Aid KitFirst-Aid KitThe first-aid kit is used in situations when the injured passengers or crew members need emergency treatment to stop bleeding,bandage a cut and fix a limb.A well-stocked first-aid kit,kept within easy reach,is a necessary in the flight.Having supplies gathered ahead of time
29、will help you handle an emergency at a moments notice.The flowing items are included in the first-aid kit.Text 1Text 126 Triangular BandageThe triangular bandage takes up little space in a first-aid kitthe bandage,when wrapped in its package,is only about 3-inch-square.It can be used to sling an arm
30、,wrap around a wrist injury and an injured head.Safety PinSafety pins are used primarily to hold and secure bandages.PBT Elastic BandageGauze rolls come in various lengths and sizes and can be wrapped around any wounds,and can also be used to hold a gauze pad in place.ScissorsScissors are very usefu
31、l for cutting gauze pads,for cutting adhesive tape,shoelaces,clothing and just about anything you can think of in an emergencyscissors are a must.27 TourniquetTourniquets are tight bands used to control bleeding by completely stopping the blood flow to a wound.Tourniquets work only on arm and leg in
32、juries.Tourniquets are usually reserved for the worst bleeding to keep the victim from developing shock.Alcohol Pad/FilmAlcohol pads,as the disinfectant for INTACT skin or inanimate objects,can be used to clean the area around(not inside)a wound.Band-AidThe band-aids are the most common bandages to
33、first-aid kits,used for any small wounds on a flat surface.28 Learn the words and expressions in the box and then complete the sentences with them.Change the form if necessary.1woundintactslingahead oftightvictimflexibletake up1.Blood started out of his _.2.What a miracle!The infant who was rescued
34、from underneath was _!3.The whole of my time is _ with trifles(琐事).4.What should you do if you think you have been a _ of fraud(欺诈，诈骗)?5.The wound should not be tied too _ to avoid blood circulation(血液循环).6.If you need an extension(延期),please tell me _ time.7.Leather(皮革)and rubber(纤维)are _,glass and
35、 iron are not.8.They _ up the boxes from the cellar(地窖).woundintacttaken upvictimtightaheadflexiblesling29 Read the text and choose the best answer.21.We can use _ to hold and secure bandages.A.Safety pins.B.Tourniquets.C.Alcohol pads.D.Band-aids.2.Triangular bandages can be supplied to injuries in
36、_.A.armB.wristC.headD.A,B and C3.Which item can be used to all wounds?A.Safety pins.B.PBT Elastic bandages.C.Alcohol pads.D.Triangular bandages.ADB30 It is very important for cabin attendants to have training about first aid.Do you know anything else about first aid?Talk with your partner and then w
37、rite a passage.331 Text Text 2 2TurbulenceIf you have been on a plane,the odds1 are that youve experienced2 some turbulence.Turbulence is that bumpy3,choppy4 sensation5 you feel as the plane hits a rough6 air pocket7.Turbulence can range from8 slight to severer9 bouncing10,pitching11 and rolling12.E
38、ven mild turbulence can shift13 objects in the overhead lockers and send drinks flying off tray tables.Severe turbulence can make walking difficult and send loose14 items flying about the cabin.You can be assured15 that the plane is built to withstand16 these conditions.However,severe turbulence can
39、 result in17 injuries.32 Here are some strategies18 to protect passengers from the effects of turbulence:Always wear your seat belt when seated;Hold on19 the seat backs or overhead lockers when walking in the cabin;Listen to all safety announcements carefully and follow cabin attendants instructions
40、;Remain calm if turbulence occurs20;Be careful when opening the overhead lockers flowing turbulence.33 Read the text again and answer the flowing questions.11.What is turbulence?_2.What kind of effects can be caused by turbulence?_3.What can passengers do to protect themselves from turbulence?_Turbu
41、lence is the bumpy and choppy sensation you feel as the plane hits a rough air pocket which can range from slight to severer bouncing,pitching and rolling.It can shift objects in the overhead lockers and send drinks flying off tray tables.Severe turbulence can make walking difficult and send loose i
42、tems flying about the cabin.Wear the seat belt,hold on the seat backs or overhead lockers when walking,listen to the safety announcements carefully and follow cabin attendants instructions,remain calm,and be careful when opening the overhead lockers.34 Work in pairs.Do you know any other strategies to protect passengers from turbulence except the content mentioned in the text?Talk with your partner and then state your conclusion to the class.235