《民航乘务英语口语教程PPT学习教案.pptx》由会员分享，可在线阅读，更多相关《民航乘务英语口语教程PPT学习教案.pptx（19页珍藏版）》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。
1、会计学1民航民航(mnhng)乘务英语口语教程乘务英语口语教程第一页，共19页。In-Flight Entertainmentn nPAX:Excuse me,can I have something to read?PAX:Excuse me,can I have something to read?CA:Yes.We have in-flight magazines and some local newspapers CA:Yes.We have in-flight magazines and some local newspapers.Which would you prefer?Whi
2、ch would you prefer?PAX:Give me a copy of the in-flight magazine,please.PAX:Give me a copy of the in-flight magazine,please.CA:Here you are.You CA:Here you are.You w wi il ll find it l find it i in the seat pocket in front of n the seat pocket in front of you.you.第1页/共19页第二页，共19页。Requestingn nPAX:Co
3、uld you possibly spare me a few minutes,Miss?n nCA:Yes,what can I do for you?n nPAX:I wonder if you coulld tell me how to get to Hong Kong after I arrive in Shenzhen？n nCA:There are two ways.You could go either by land or by sea.n nPAX:Which way is more convenient?n nCA:By sea,I think.n nPAX:But whe
4、re can I get on the ship?n nCA:Well,when you come out of the terminal building,you could find a bus with a sign“from Airport to Seaport”.Get on it and you ll be at the seaport within ten minutes.n nPAX:How often do the buses run?n nCA:Im not quite sure,maybe half an hour.n nPAX:And how often do ship
5、s to Hong Kong run?n nCA:Once an hour.n nPAX:(consulting his watch)So I have plenty of time to catch a ship.Thank you very much for the information.n nCA:Youre very welcome.第2页/共19页第三页，共19页。Duty-free Salen nLadies and gentlemen:In an effort to further meet your traveling needs,we are pleased to offe
6、r you a wide selection of duty-free items.A brochure featuring these items is located in your seat pocket.All items are priced in US dollars.Please check with your cabin attendant for prices in other currencies.Most major currencies and US dollar,travellers checks,are accepted for your purchases.The
7、 major credit cards are also accepted.Thank you.第3页/共19页第四页，共19页。General Queries and Problems第4页/共19页第五页，共19页。PracticeCancellationCancellationn nLadiesLadies and gentlemen:and gentlemen:May I have your attention,please?May I have your attention,please?We regret to announce that this nicht has been c
8、ancelled due to:We regret to announce that this nicht has been cancelled due to:(1)Weather conditions at (1)Weather conditions at airport airport.(2)Technical problems with the (2)Technical problems with the Aircraft.Aircraft.All passengers are kindly requested to disembark and follow the instructio
9、ns of our ground staff All passengers are kindly requested to disembark and follow the instructions of our ground staff.PIease be sure to take all of PIease be sure to take all of y your beloour belongngi in ngs wgs with you.ith you.We sincerely apologize for this inconvenienceWe sincerely apologize
10、 for this inconvenience.Thlank you Thlank you.TurbulenceTurbulencen nLadies and gentlemen:Ladies and gentlemen:We are experiencing turbulence.For your comfort and safety,please remain seated and fasten your sea We are experiencing turbulence.For your comfort and safety,please remain seated and faste
11、n your seat belt.t belt.If any passenger feels airsick,please use the airsickness bag located in the sea If any passenger feels airsick,please use the airsickness bag located in the seat t pocket in front of you.(Cabin pocket in front of you.(Cabin service will be suspended during service will be su
12、spended during thisthis pe period.)riod.)Thank you for your cooperation Thank you for your cooperation!第5页/共19页第六页，共19页。第6页/共19页第七页，共19页。第7页/共19页第八页，共19页。ComplainingLife is not always satisfactory but we can make complaints to improve things.When your allowable rights are not satisfied or you feel y
13、ou are not served properly,you can make comments showing that you are dissatisfied or unhappy,this is called compaining.You can make compaints to someone who is responsible.第8页/共19页第九页，共19页。第9页/共19页第十页，共19页。第10页/共19页第十一页，共19页。First Aidn nCA：Whats the matter,sir?You dont look very well.n nPAX:Oh,Im a
14、fraid Ive caught a bad cold.I have a headache,a sore throat and my nose is stuffed up.n nCA:Im sorry to hear that.I think youd better take some medicine for colds.Ill get you some at once.And we also have nose-drops.You might as well try them.n nPAX:Thank you very much.第11页/共19页第十二页，共19页。Practice Em
15、ergency第12页/共19页第十三页，共19页。Before Landingn nWe will arrive at the Hong Qiao Airport in half an hour.n nThe arrival time is 10:10 a.m.n nYou should have enough time to pick up your checked baggage.n nId suggest you to take the taxi.Its faster and just as convenient.n nThis is an entry card for keeping
16、 a record of all entry passengers.n nYoull need the immigration form when you go through Immigration and Quarantine.n nExcuse me,sir.Would you please fill out the forms before we arrive in Hong Kong?第13页/共19页第十四页，共19页。第14页/共19页第十五页，共19页。Disembarkationn nPlease dont un-fasten your seat belt until the
17、 plane comes to a complete Please dont un-fasten your seat belt until the plane comes to a complete standstill.standstill.n nAfter the plane has come to a complete stop,Ill help you with your bags.After the plane has come to a complete stop,Ill help you with your bags.n nHope to see you again.Hope t
18、o see you again.n nWould you like any assistance through Customs?Would you like any assistance through Customs?n nWe hope to have the pleasure of being with you again another time.We hope to have the pleasure of being with you again another time.n nDont worry about it.Youll have enough time to colle
19、ct your belongings.Dont worry about it.Youll have enough time to collect your belongings.n nWe have transportation near the aircraft to take you to the terminal building.We have transportation near the aircraft to take you to the terminal building.第15页/共19页第十六页，共19页。Homeworkn ncurrencies 货币 credit c
20、ard 信用卡n nduty-free 免税的 liquors 酒类n njewellery 珠宝 perfume 香水n nmake-up 化妆品 undercarriage 起落架n nflight path 航道 diversionary airport 备降机场n nrunway approach 进场着陆 lift and drag 升力和阻力(zl)n ntyphoon 台风 longitude经度n nthe Pacific Ocean 太平洋 time zone 时区n nfuel bowser 加油车 hatch 舱口，舱盖n nextinguisher 灭火器 portab
21、le oxygen bottle 手提氧气瓶第16页/共19页第十七页，共19页。n nexit path with escape strap or slide 有撤离滑带或滑梯的紧急出口n nlife vest 救生衣 crash axe 应急斧头n nflashlight 手电筒 first aid kit 急救箱n nmedical condition 医疗状况 automatic inflating system自动充气系统(xtng)n nunconscious 没有知觉的 hypoglycaemia 低血糖n nglucose 葡萄糖 permanently 永久地n nrestriction 限制 consequence 结果n npursers log 乘务长日志 taxi 滑行 n nlife craft 救生筏 smoke hood 防烟面罩n nhurricane 飓风 unpredictable 不可预知的第17页/共19页第十八页，共19页。THANKS第18页/共19页第十九页，共19页。