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1、酒酒店店日日常常英英语语口口语语1 Welcome to our hotel!欢迎光临(我们酒店).2 Welcome,sir/madam!欢迎光临.3 Good morning/afternoon/evening.早上/下午/晚上好!4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator,May I help you您好,总台/餐厅/康乐中心/总机(我能为您做些什么)5Blue Coast,May I help you您好,蓝色海岸(我能为您做些什么)6 May I have your name/room
2、number,please您可以告诉我您的姓名/房号吗7 One moment,please./just a moment/wait a moment!请您稍候。8 Thanks!谢谢您!9 My pleasure!不用客气!10 Sorry to keep you waiting.对不起让您久等了.11 Do you speak Chinese/English请问您讲中文/英文吗12 Do you have a reservation请问您有预订吗13Show me your passport or identification,please.请出示一下您的护照或证件。14 How woul
3、d you like to pay In cash or by credit card您用什么方式付款,是用现金还是信用卡?15.Do you want to separate check你们是分开埋单吗?16 please show me your credit card.请出示您的信用卡.17 Please sign here.请在这儿签字。18 Here is your charge please.这是找您的零钱。19 This way,please.这边请。20 Follow me,please.请跟我来。21 After you,please.您先请。22 Hope you enjo
4、y your stay!希望您在这里过得愉快!23 Hope you have a good trip!祝您旅途愉快!24 Good luck!祝您好运!25 Have a nice day!祝您一天愉快!26 Here you are.给您。27 Sorry.对不起。28 Not at all.没关系。29 Of course.当然可以。30 Pardon请您再重复一遍,好吗31 No problem.没问题。32 Excuse me.对不起,打扰一下。33 Hold on,please.请别挂电话。34 Goodbye/Bye-bye!再见!35 The lift/toilet is ov
5、er there.电梯/洗手间在那边。36 Banquet Hall is on the second floor.宴会厅在二楼。37 The Conference Center is just a cross the street.会议中心在马路对面。38 Do you have a reservation请问您有预定吗?39 How many people,please请问您们是几位40 What kind of room do you want请问您需要哪种房间41 A single/twin room/suite is¥1200 per day.单间/标准间/套间每天是 1200 元。
6、42 Breakfast is included in the price.早餐已包含在房费中。43 The local call is free,please press*before.市话是免费的,请先拨 9。44 Check out time is before 2:00pm.退房时间是下午 2 点以前。45 Do you need a morning call请问您需要叫早服务吗?46 Check out,please请问是结账吗?47 please show me your room card and your receipt.请出示您的房卡和收据。48 Housekeeping,m
7、ay I come in(客房)服务员,我可以进来吗49 May I clean your room now我可以现在打扫房间吗50 This is a hair-dryer you need.这是您需要的吹风机.51 If you need any help,please redial(1111)four ones.如果您需要帮助,请拔 1111。52 Good nights!晚安!53 Heres your table.这是您的座位。54 What would you like to drink请问您喝点什么饮料?55 Small or large您需要大份还是小份?56 Anything
8、 else您还需要别的吗?57 Let me repeat your order,please.我给您重复一下菜单吧。58 Hope you enjoy your meal.祝您用餐愉快!59 The total is¥38.总消费是 38 元。60 Please write the invoice payer.61 Please keep your charge and invoice.62 Do you need a taxi63 May I take your luggage,please64 Where are you to going,please65 Welcome to our
9、hotel next time.请写一下您的发票付款单位。请收好您的零钱和发票。请问您需要出租车吗?我帮您拿行李好吗请问您要去哪里?欢迎您再次光临我们的酒店。一,餐具:coffee pot 咖啡壶coffee cup 咖啡杯paper towel 纸巾napkin 餐巾table cloth 桌布tea pot 茶壶tea set 茶具tea tray 茶盘caddy 茶罐dish 碟plate 盘saucer 小碟子rice bowl 饭碗chopsticks 筷子soup spoon 汤匙knife 餐刀cup 杯子glass 玻璃杯mug 马克杯picnic lunch 便当fruit
10、plate 水果盘toothpick 牙签二,中餐:bears paw 熊掌*of deer 鹿脯beche-de-mer;sea cucumber 海参sea sturgeon 海鳝salted jelly fish 海蜇皮kelp,seaweed 海带abalone 鲍鱼shark fin 鱼翅scallops 干贝lobster 龙虾birds nest 燕窝roast suckling pig 烤乳猪pigs knuckle 猪脚boiled salted duck 盐水鸭preserved meat 腊肉barbecued pork 叉烧sausage 香肠fried pork fl
11、akes 肉松BAR-B-Q 烤肉meat diet 荤菜vegetables 素菜meat broth 肉羹三,西餐与日本料理:menu 菜单French cuisine 法国菜todays special 今日特餐chefs special 主厨特餐buffet 自助餐fast food 快餐specialty 招牌菜continental cuisine 欧式西餐aperitif 饭前酒dim sum 点心French fires 炸薯条baked potato 烘马铃薯mashed potatoes 马铃薯泥omelette 简蛋卷pudding 布丁pastries 甜点pickle
12、d vegetables 泡菜kimchi 韩国泡菜crab meat 蟹肉prawn 明虾conch 海螺escargots 田螺四,冷饮:beverages 饮料soya-bean milk 豆浆syrup of plum 酸梅汤tomato juice 番茄汁orange juice 橘子汁coconut milk 椰子汁asparagus juice 芦荟汁grapefruit juice 葡萄柚汁vegetable juice 蔬菜汁ginger ale 姜汁sarsaparilla 沙士soft drink 汽水coco-cola(coke)可口可乐tea leaves 茶叶bla
13、ck tea 红茶jasmine tea 茉莉(香片)tea bag 茶包lemon tea 柠檬茶white goup tea 冬瓜茶honey 蜂蜜chlorella 绿藻soda water 苏打水local dish 地方菜Cantonese cuisine 广东菜set meal 客饭curry rice 咖喱饭fried rice 炒饭plain rice 白饭crispy rice 锅巴gruel,soft rice,porridge 粥noodles with gravy 打卤面plain noodle 阳春面casserole 砂锅chafing dish,fire pot
14、火锅meat bun 肉包子shao-mai 烧麦preserved bean curd 腐乳bean curd 豆腐fermented blank bean 豆豉pickled cucumbers 酱瓜preserved egg 皮蛋salted duck egg 咸鸭蛋dried turnip 萝卜干五,水果:pineapple 凤梨braised beef 炖牛肉bacon 熏肉poached egg 荷包蛋sunny side up 煎一面荷包蛋over 煎两面荷包蛋fried egg 煎蛋over easy 煎半熟蛋over hard 煎全熟蛋scramble eggs 炒蛋boil
15、ed egg 煮蛋stone fire pot 石头火锅sashi 日本竹筷sake 日本米酒miso shiru 味噌汤roast meat 铁板烤肉sashimi 生鱼片butter 奶油六,熟菜与调味品:string bean 四季豆pea 豌豆green soy bean 毛豆soybean sprout 黄豆芽mung bean sprout 绿豆芽artificial color 人工色素ice water 冰水mineral water 矿泉水distilled water 蒸馏水long-life milk 保久奶condensed milk 炼乳;炼奶cocoa 可可coff
16、ee mate 奶精coffee 咖啡iced coffee 冰咖啡white coffee 牛奶咖啡black coffee 纯咖啡ovaltine 阿华田chlorella yakult 养乐多essence of chicken 鸡精ice-cream cone 甜筒sundae 圣代;新地ice-cream 雪糕soft ice-cream 窗淇淋vanilla ice-cream 香草冰淇淋ice candy 冰棒milk-shake 奶昔straw 吸管watermelon 西瓜papaya 木瓜betelnut 槟榔chestnut 栗子coconut 椰子ponkan 碰柑ta
17、ngerine 橘子mandarin orange 橘sugar-cane 甘蔗muskmelon 香瓜shaddock 文旦juice peach 水蜜桃pear 梨子peach 桃子carambola 杨桃cherry 樱桃persimmon 柿子apple 苹果mango 芒果fig 无花果water caltrop 菱角almond 杏仁plum 李子bean sprout 豆芽kale 甘蓝菜cabbage 包心菜;大白菜broccoli 花椰菜mater convolvulus 空心菜dried lily flower 金针菜mustard leaf 芥菜celery 芹菜tarr
18、agon 蒿菜beetroot,beet 甜菜agar-agar 紫菜lettuce 生菜spinach 菠菜leek 韭菜caraway 香菜hair-like seaweed 发菜preserved szechuan pickle 榨菜salted vegetable 雪里红lettuce 莴苣asparagus 芦荟bamboo shoot 竹笋dried bamboo shoot 笋干chives 韭黄七,糖与蜜饯:jerky 牛肉干dried beef slices 牛肉片dried pork slices 猪肉片confection 糖果glace fruit 蜜饯marmalad
19、e 果酱dried persimmon 柿饼candied melon 冬瓜糖red jujube 红枣black date 黑枣glace date 蜜枣dried longan 桂圆干raisin 葡萄干chewing gum 口香糖nougat 牛乳糖mint 薄荷糖drop 水果糖marshmallow 棉花糖caramel 牛奶糖peanut brittle 花生糖castor sugar 细砂白糖granulated sugar 砂糖honey-dew melon 哈密瓜loquat 枇杷olive 橄榄rambutan 红毛丹durian 榴梿strawberry 草莓grape
20、 葡萄grapefruit 葡萄柚lichee 荔枝longan 龙眼wax-apple 莲雾guava 番石榴banana 香蕉八,牛排与酒:breakfast 早餐lunch 午餐brunch 早午餐supper 晚餐late snack 宵夜dinner 正餐ham and egg 火腿肠buttered toast 奶油土司French toast 法国土司ternip 白萝卜carrot 胡萝卜water chestnut 荸荠ficus tikaua 地瓜long crooked squash 菜瓜loofah 丝瓜pumpkin 南瓜bitter gourd 苦瓜cucumber
21、 黄瓜white gourd 冬瓜gherkin 小黄瓜yam 山芋taro 芋头beancurd sheets 百叶champignon 香菇button mushroom 草菇needle mushroom 金针菇agaricus 蘑菇dried mushroom 冬菇tomato 番茄eggplant 茄子potato,spud 马铃薯lotus root 莲藕sugar candy 冰糖butter biscuit 奶酥rice cake 年糕moon cake 月饼green bean cake 绿豆糕popcorn 爆米花chocolate 巧克力marrons glaces 唐炒
22、栗子九,其他小吃:chicken 鸡肉mutton 羊肉steamed bread 馒头rice noodles 米粉fried rice noodles 河粉steamed vermicelli roll 肠粉macaroni 通心粉bean thread 冬粉bean curd with odor 臭豆腐flour-rice noodle 面粉instinct noodles 速食面crust 面包皮sandwich 三明治toast 土司muffin 松饼cheese cake 酪饼white bread 白面包brown bread 黑面包French roll 小型法式面包appet
23、izer 开胃菜green salad 蔬菜沙拉onion soup 洋葱汤potage 法国浓汤corn soup 玉米浓汤minestrone 蔬菜面条汤ox tail soup 牛尾汤fried chicken 炸鸡roast chicken 烤鸡steak 牛排agaric 木耳white fungus 百木耳ginger 生姜garlic 大蒜garlic bulb 蒜头green onion 葱onion 洋葱scallion,leek 青葱wheat gluten 面筋miso 味噌seasoning 调味品caviar 鱼子酱barbeque sauce 沙茶酱tomato k
24、etchup,tomato sauce 番茄酱mustard 芥茉T-bone steak 丁骨牛排salt 盐filet steak 菲力牛排sugar 糖sirloin steak 沙朗牛排monosodium glutamate,gourmetclub steak 小牛排well done 全熟medium 五分熟rare 三分熟beer 啤酒powder 味精vinegar 醋sweet 甜sour 酸spring roll 春卷pancake 煎饼fried dumpling 煎贴rice glue ball 元宵glue pudding 汤圆millet congee 小米粥cer
25、eal 麦片粥steamed dumpling 蒸饺ravioli 馄饨green bean cake 绿豆糕popcorn 爆米花marrons glaces 糖炒栗子draft beer 生啤酒stout beer 黑啤酒canned beer 罐装啤酒red wine 红葡萄酒gin 琴酒brandy 白兰地whisky 威士忌vodka 伏特加on the rocks 酒加冰块rum 兰酒champagne 香槟bitter 苦lard 猪油peanut oil 花生油soy sauce 酱油green pepper 青椒paprika 红椒star anise 八角cinnamon
26、肉挂curry 咖喱maltose 麦芽糖酒店餐厅英语常用语酒店餐厅英语常用语21,我们有葡萄酒,白酒,啤酒和各式软饮料.We have got portWe have got port,white wine beer and different kinds of softbeverages.22,请问您想喝点什么.1 What would you like toWhat would you like to drink,please.23,请问需要加冰块吗 Do you need anyDo you need any ice-blocks,please24,请问需要冷饮还是热饮.Would y
27、ou like to have a cold-drinks or hot drinks25,请用茶.HaveHave a cup of tea,please!26,请用香巾.Have a piece of napkin,please!27,我们的菜式有广东风味,北京风味,四川风味,您喜欢哪一种 We provideWe provide Cantonese BeiJing Sichuan foodwhich style do you likewhich style do you like.28,祝您午餐(晚餐)愉快!Please enjoy your lunch(dinner)!29,打拢了,请
28、问现在可以上菜吗 Im sorry to disturb youIm sorry to disturb you.Shall I bring in your food30,对不起,我能把这个盘子撤走吗 Im sorry,Can I take this plate awayCan I take this plate away31,对不起,我把它换成小盘子好吗 Im sorry,May I have it changed the small plate32,您想试一下本地的特色吗 Would you like to tryWould you like to try local speciality3
29、3,请问您喝什么茶 What kinds of tea would you like to drink34,您先来杯啤酒好吗 Would you like to start with a glass of beer35,如果您感时间的话,我给您安排一些快餐好吗 If youre hurry Ill arrange some fast foods for you-Can I arrangea snack for you if time is pressing for you.36,对不起,这个品种刚刚售完.Im sorry,the variety is just out of stood(the
30、re arent any left)37,对不起,您是否介意与那位先生同坐一桌 Im sorry,would you mind sitting the table with that gentleman.38,对不起,现在已经客满了.Im sorry the restaurant is full now.39,对不起,现在已经没有厅房了.Im sorry the banqueting hall is full now.240,如果您不介意,坐在那边角落里好吗 Would you mind sitting over there in the corner.41,如果您愿意,可以先到大堂休息一下,
31、一有空位我马上通告您.You may have a rest in the lounge if you like.42,我们的早餐券包括一碗稀饭,二笼包子,一碟小菜.Our breakfast coupon includes a bowl of rice gruel twoportions of steamed stuffed buns and a plate of dish.43,很抱歉,我们立即采取措施,使您满意.Im sorry well take measures at once Be satisfied you.44,先生您喜欢用筷子还是刀叉.Would you like to us
32、e chopsticks or knife and forks,sir45,服务员我想买单.Waiter I want to pay my bill.46,请给我一杯可乐.Please give me a can of coca-cola.47,请问卫生间在哪里 Where is the toilet48,先生(女士)这是您的帐单吗 Here is your bill,sir(lady)49,一共是 128 元,请问您付现金还是信用卡 The total amount is 128 yuan,Do you pay the bill by cash,o creditcard50,我们这儿不收小费
33、,但是我仍很感谢您.We dont accept tips But Im very grateful to you.51,请稍等,我马上来收拾.Just a moment,please Im clear it right away.52,小姐,我想订一个明晚的厅房.Miss I want to reserve a banqueting hall for tomorrow evening.53,请问需要大厅房还是小厅房 Do you need a big banqueting hall or small one54,服务员,您们的早餐都有什么 Waiter,what has your break
34、fast got55,我们的早餐主要供应粤式早茶.Our breakfast supply Cantonese early morning cup of tea.56,先生请问您的牛肉要几份熟的 How would you like your beef Rare,medium or well-done,sir 57,先生您的菜已经上齐了.Your dish is all here,sir.58,还要点水果和甜品吗 Would you like fruit and dessert,else59,对不起,我到厨房给您催一下.Sorry,I tell the cooker to hurry.60,哦
35、!很抱歉这个菜的烹饪时间较长.Oh,very sorry,It takes quite some time for this dish to prepare.61,小姐,我想要一个二人的餐桌.3 Lady I want to reserve a table for two.62,请问需要主食吗 Do you need any staple food63,请问您对今天的菜肴有何意见 What do your opinion of todays order64,对不起,我们这没有生力啤酒.Sorry,we havent San Miguel beer.65,您试一下百威啤酒好吗 Would you
36、 like to try Budweiser beer66,当然可以.Of course.67,谢谢您提出的宝贵意见.Thanks for your precious opinions.68,我们将努力改进.Well try our best to improve.69,对不起,那是整瓶卖的.Sorry,Its sold by the bottle.70,请问您对菜肴有什么特殊要求吗 Anything special youd like to have on the menu71,这是发票和找头,请收好.Heres the receipt and change,keep it,please.7
37、2,好的,我一定尽快给您做好.All right,Ill have it for you as soon as possible.73,隆中是我们襄樊的名胜古迹.LongZhong is a place of historical interest in our XF.74,好的,我去拿来.Ok,Ill get it for you.75,我们这有清茶,菊花茶,八宝茶.We have green tea,chrysanthemurn tea eight treasures tea.76,先生,傣式烤牛肉很不错,我建议您们点一个.Sir,Roast beef in Thailand style
38、is very good.I suggest you toorder one.77,请问土豆做咸泥,烤的还是煮的 Is the potato roast or boiled78,先生,有什么需要我帮忙的吗 What can I do for you,sir79,先生,请问您是找人吗 Are you come to see anyone,sir 80,小姐,请问您们的酒吧在哪里 Where are your bar,lady81,哦,在大堂,我带您去好吗 Oh At the lobby,Shall I show you to go82,先生,请问是用餐吗 Will you have dinner
39、,sir83,这瓶酒多少钱 4 How much is this bottle84,这瓶葡萄酒每瓶 98 元.The wine is 98 yuan a bottle.85,不要了,谢谢.No thanks.86,对不起,请再重复一遍.I beg your pardon87,服务员,您会讲英语吗 Can you speak English,waiter88,会一点点.Yes,a little.89,我可以签单吗 May I sign the bill90,哦,很抱歉,请付现款.Oh Im sorry,cash only please.91,请告诉我您的房间号码.Can you tell me
40、your room number92,我是 1002 房,给我送一份牛肉粒,葱花炒饭.The room is 1002 give me a portion of fried rice with beef.93,好的,我们马上送到您的房间.All right well send it to your room right away.94,我们的蔬菜有土豆,窝笋,黄瓜,大白菜,姜豆等等.Our vegetable have potato,lettuce cucumber,peking cabbage,string bean.95,海鲜类有基围虾,毛蟹,带子,桂花鱼等等.The various se
41、a-food have prawn,shrimp scallop perch.96,主食类有水饺,汤面,炒面,炒饭等等.The staple food has boil dumplings,noodles in soup,fried noodles,friedrice.97,先生(女士)这个水果盘是我们餐厅奉送的,祝您午餐愉快.This fruit plate is offered as a gift in our Restaurant.Please enjoy you lunch Can I take your order now 现在可以请您点菜了吗May I take your order 可以请您点菜了吗Would you like to order 您要点菜了吗Would you care to order 您想点菜了吗