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1、Hospitality ManagementCourse syllabusCOURSE DETAILSCourse Code:Course Name:Credits:HOSP 101Hospitality ManagementThree (3) credit hoursCOURSE DESCRIPTION:This course focuses on management development in the global hospitality industry - not only addressing core business and management subjects, but
2、also hospitality as a global phenomenon and how it is consumed by cultures and societies.INSTRUCTIONAL MATERIALSDr Roy C Wood FHEA, FIH, Hon. Hospitality Management: A Brief Introduction ,FCHMEZ SAGE Publications LtdFevzi Okumus、 Levent Altinay, Strategic Management for Hospitality and Tourism, Butt
3、erworth-HeinemannGrading formulaInstrumentPoints or weightsMidterm/Final (two tests administered in class)40 points (20 each)Homework (two exercises)30 points (15 each)Team Project/Presentation20 pointsParticipation/Attendance5 pointsQuizzes5 pointsTOTAL100 pointsGradeTotal pointsGradeTotal pointsA9
4、5 -100C-60-64.999A-90-94.999D+55-59.999B+85-89.999D50-54.999B80-84.999F50B-75-79.999WC+70-74.999IC65-69.999WFSchedule of dates and topicsDateTopicsChaptersWeek 1Introduction to Hospitality ManagementCh. 1Week 2Values, Vision & MissionCh. 2Week 3Managing for QualityCh. 3,4Week 4Planning & Implementin
5、g World-Class ServiceCh. 5Week 5Financial StatementsCh. 6,7Week 6Managerial AccountingCh. 8, 9Week 7Supervision and ManagementCh. 10,11Week 8Human Resources FunctionsCh. 12Week 9MIDTERM EXAM: Team ManagementWeek 10Performance management exercise due and discussion in class; Forming High Performance
6、TeamsWeek 11Risk ManagementCh. 13,14Week 12Facilities ManagementCh. 15, 16Week 13LeadershipCh. 17Week 14Special activitiesWeek 15Team papers due and team paper presentationsWeek 16FINAL EXAMThe Schedule of dates and topics may be modified slightly during the semester. Any changes will be sent as ann
7、ouncements that will be posted on Blackboard and sent automatically to all students in the class via NYIT email.Student expectation and responsibilitiesI expect that you will come to class regularly and have previewed the material presented in the text prior to the beginning of the class period. Pla
8、n to spend 2-3 hours outside of class for every hour we have in class. This time should be spent reviewing the textbook, completing assignments, organizing and elaborating on class notes, working on chapter review questions, or studying for exams. I suggest that you spread this time out across the w
9、eek rather than trying to cram” the night before the given class period or exam.QuizzesQuizzes will be given multiple times, depending on the progress of students1 learning toward the leaning objectives. Scores will be recalculated to be 5 points (the maximum possible score is 100 points in this cou
10、rse).Deductions for late arrival, early departure, and unexcused absencesMore than five instances of late arrival, early departure and unexcused absences (combined) will lower your final grade by at least five points.Attendance policyStudents are expected to attend every class session. Up to 2 unexc
11、used absences are permitted during the semester. Students who exceed these limits may be subject to failure. If a student misses any class or test, the instructor has the right to either grant or deny an opportunity to make up the work that was missed. In such cases, the instructor shall be the sole
12、 judge of the validity of a students explanation for having missed the class or test.Classroom behaviorBehavior that disrupts, impairs, interferes with, or obstructs the orderly conduct, processes, and functions within an academic classroom or laboratory violates the student code of conduct and may
13、result in disciplinary action. This includes interfering with the academic mission of NYIT or individual classroom or interfering with a faculty members or instructor role to carry out the normal academic or educational functions of his classroom or laboratory, including teaching and research.Appeal
14、ing your scoresAll students have the right to ask questions about the grade they receive on any assignment, quiz or exam. However, any discussion must take place in writing and must be sent to me by e-mail no later than 1 week after the score is distributed. Unreasonable requests (e.g. can you bump
15、up my score up 15 points) or lack of effort (e.g. missing class often or not asking for help until the ve】y last minutes) will limit my ability to solve this problem.Technology policyThis course will require the use of some communication technologies (e.g., tablets, cell phone). Thus, communication
16、technologies can be used during class, but only when recommended by the instructor. If you have an outstanding need to use your cell phone or computer for private communication, please see the instructor prior to class. For your final project presentation, you are allowed to use your own laptop.With
17、drawal policyA student may withdraw from a course without penalty through the end of the 8th week of class during a 14- or 15-week semester and through the 8th meeting during an 8-week course cycle. After this, the student must be doing passing work in order to receive a W grade. Students who are no
18、t passing after the 8th week or equivalent will be assigned the grade of WF.It is the students responsibility to inform the instructor of his/her intention to withdraw from a course. If a student has stopped attending class without completing all assignments and/or examinations, failing grades for t
19、he missing work may be factored into the final grade calculation and the instructor for the course may assign the grade of WF. The grade of F is used for students who have completed the course but whose quality of work is below the standard for passing.Withdrawal forms arc available in departmental
20、offices and once completed must be filed with the registrar. Students should be reminded that a W notation could negatively impact their eligibility for financial aid and/or V.A. benefits, as it may change the students enrollment status (full-time, part-time, less than part-time). International stud
21、ents may also jeopardize their visa status if they fail to maintain full-time status.Academic integrity and plagiarism policiesEach student enrolled in a course at NYIT agrees that, by taking such course, he or she consents to the submission of all required papers for textual similarity review to an
22、y commercial service engaged by NYIT to detect plagiarism. Each student also agrees that all papers submitted to any such service may be included as source documents in the services database, solely for the purpose of detecting plagiarism of such papers.Plagiarism is the appropriation of all or part
23、 of someone else5s works (such as but not limited to writing, coding, programs, images, etc.) and offering it as ones own. Cheating is using false pretenses, tricks, devices, artifices or deception to obtain credit on an examination or in a college course. If a faculty member determines that a stude
24、nt has committed academic dishonesty by plagiarism, cheating or in any other manner, the faculty has the academic right to 1) fail the student for the paper, assignment, project and/or exam, and/or 2) fail the student for the course and/or 3) bring the student up on disciplinary charges, pursuant to
25、 Article VI, Academic Conduct Proceedings, of the Student Code of Conduct.Cheating on an examination in this course will result in a zero for the examination and the matter will be reported to the appropriate college authorities as per the Student Handbook. A second incident of cheating on an examination will result in failure for the course.