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1、資訊管理高雄海洋科技大學 運管系徐賢斌本書簡介(五篇十五章)導論篇(Base,Concept)科技篇(S/W/Comm)系統篇(AP)發展篇(Development)管理篇(Problem/Management)中英對照中英都要學資訊管理的 基本觀念非局限於只是電腦科技非局限於電腦中心之管理以資訊科技為核心,以組織目的為起點,以經營模式為架構之依據,技術作為手段及方法,而以全體組織人員之福祇為系統成果 技術技術+應用應用+管理管理資訊管理的定義廣義而言,資訊管理包含了所有與企業有效的使用資訊系統相關的方法與技術資訊管理的定義吳棕璠,謝清嘉“資訊管理理論與實務”資訊管理資訊資源設備(產品)管理人
2、事管理財管人管行銷生管Chap1.資訊系統介紹(Sections)E 世代的演進資訊系統(IS)資訊管理(IM)Includes:Modern management(企業經營與管理)IS Diffusion(導入)System Development(系統發展)Information Resource Management(資訊資源管理)E 世代演進EDPMISINTERNETInternetECCCMC(有線到無線)Yahool(入口網站)GeoCity(社群服務-業餘藝術,攝影)AMS(管理顧問-專案執行-知識中心)Gore(航太科技 Web-Based SCM)ADS(財務投資-網路決策
3、系統)資訊系統(IS)IS 定義定義:An arrangement of people,data,computer,and activities that are integrated to support the information needs in a business.activitiesdatapeopleComputerTech.資訊系統(Information System)IS 分類(7)TPSMISDSSEISOAIntranet+ExtranetECTPS(交易處理系統)Transaction Processing SystemSuch as AR,AP,PO3 目標:收
4、集儲存資料提供企業活動之資訊管理保存資料Base system,必需首先建立MIS(管理資訊系統)中低階主管日常業務資訊監督作業,匯總資訊適時,質,量之資訊又稱管理報告系統功能有三:專業報告製作(財報,會報 etc.)例外事件報告(abnormal transaction)各類資訊查詢(stock,inventory)DSS(決策支援系統)輔助MIS 不足Decision Support System解決半結構性之問題模擬敏感度分析EIS(主管資訊系統)Executive Information System主管資訊系統高階主管內,外資訊GUI(Graphic User Interface)F
5、riendly for top managerOAOffice Automation辦公室自動化系統功能文件處理 行政管理行政溝通輔助會議資訊收集匯總財產設備管理Intranet+Extranet企業內(intra)外(extra)網網際網路技術好處跨平台多媒體資料庫資料共享使用介面統一系統可靠度高網路設計彈性大ECElectronic Commerce(電子商務)Using Internet for Business purposeAdvantage?24 hrsBoundlessBi-directionLow cost.資訊系統對企業之影響Competitive Advantage (機票
6、訂位)Sabre+AppoloProduct Quality(SPC,CAD/CAM)Automation AS/RSRapid GrowthSales/cost資訊系統對企業之影響Decision Quality(Simulation)Changes in Control and ManagementPromotionSupervisionChanges in OperationChanges in Human Resource電子化交易之演進(example of change in operation)電子化交易之演進資訊管理(IM)有效使用資訊系統之方法及技術Modern Manage
7、mentIS DiffusionSystem DevelopmentInformation Resource ManagementModern ManagementIS impacts to Enterprises,without IS,enterprises are hard to survive.未來企業經營與管理強調高素質員工重視決策(非經驗法)人性化工作環境(生活與工作結合)電子商務使用產品資訊化(GPS+車況+維修資訊)國際化經營IS Diffusion(導入)問題解決模式組織變革模式(由上而下)組織再造模式(BPR)system Development process資訊政策擬定(
8、system role)資訊系統規劃(function/priority)系統分析(System Analysis,SA)系統設計(System Design,SD)系統獲得(System acquire)系統建置(Implementation)Information Resource Management 確保資訊系統(資源)被正常之使用，防止不當行為(當機、電腦犯罪、駭客攻擊)。資訊部門設計資訊預算資料之用途與安全設施之安全電腦犯罪與駭客攻擊預防系統評估與改進v%s#pXlUiQfNcK8H5E2A+x*u$rZnWkThPeMaJ7G4C1z-w&t!qYmVjRgOdL9I6F3B0y
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19、-x*t$qZnVkSgPdMaI7F4C0z)v&s!pXmUjRfOcK9H6E2B+y(u%rZoWlThQeNbJ8Gz)w&s!pYmUjRgOcL9H6E3B+y(v%r#oWlTiQeNbK8G5D1A-x*t$qZnVkSgPdMaI7F4C0z)v&s!pXmUjRfOcK9H6E2B+y(u%rZoWlThQeNbJ8G5D1A-w*t$qYnVkScL9H6E3B+y(v%r#oWlTiQeNbK8G5D1A-x*t$qZnVkSgPdMaI7F4C0z)v&s!pXmUjRfOcK9H6E2B+y(u%r#oWlThQeNbJ8G5D1A-w*t$qYnVkSgPdLa
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22、jRfOcL9H6E3B+y(u%r#oWlTiQeNbJ8G5D1A-x*t$qYnVkScL9I6E3B+y(v%r#oXlTiQeNbK8G5D2A-x*t$qZnVkShPdMaJ7F4C0z)w&s!pYmUjRfOcL9H6E3B+y(u%r#oWlTiQeNbJ8G5D1A-x*t$UjRgOcL9I6E3B+y(v%r#oXlTiQfNbK8G5D2A-x*u$qZnVkShPdMaJ7F4C0z)w&s!pYmUjRfOcL9H6E3B+y(u%r#oWlTiQeNbJ8G5D1A-x*t$qUjRgOcL9I6E3B0y(v%r#oXlTiQfNbK8G5D2A-x*u$q
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