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1、UNIT 9 ROOM SERVICE 送餐服务 Key point:to explain room service to guests;to take a room service order;to send a meal to the guest room;to serve the meal to guestsWarm up:Types of breakfast include:Continental Breakfast American Breakfast English Breakfast Chinese Breakfast Key words in the textpersonnel
2、 n.人人员员,职员职员 aware adj.明白的明白的,意意识识到的到的 importance n.重要重要(性性),价价值值 depend vi.依靠依靠,依依赖赖rely v.依依赖赖,依靠依靠,信信赖赖 beverage n.饮饮料料peak adj.最高的最高的 indicate vt.指出指出,显显示示serve v.招待招待,侍候侍候,供供应应 deliver vt.递递送送,交付交付hang vt.悬悬挂挂,附着附着 plan vt.计计划划,设计设计efficient adj.有效率的有效率的,有效的有效的 nevertheless conj.然而然而,不不过过demand
3、 n.要求要求,需求需求(量量),需要需要 thus adv.因而因而,从而从而provide v.供供应应,供供给给 Key words and sentences in Dialogue AVocabularytype n.类类型型,典型典型 toast n.烤面包烤面包(片片),吐司面包吐司面包chill v.使冷使冷,变变冷冷,冷藏冷藏 butter n.黄油黄油juice n.(水果水果)汁汁,液液 exactly adv.正确地正确地,严严密地密地Notes1.We offer two types of breakfast,American and continental.Whic
4、h one would you prefer?我我们们提供两种早餐，美式和欧洲大提供两种早餐，美式和欧洲大陆陆式的，您想要哪种？式的，您想要哪种？2.Let me confirm your order:continental breakfast,a cup of black tea.Is that all right?让让我确定一下，您要的是欧找大我确定一下，您要的是欧找大陆陆式早餐，加一杯式早餐，加一杯红红茶，茶，对吗对吗？Key words and sentences in Dialogue BVocabulary provide v.供供应应,供供给给 leave vt.剩下剩下,留下留
5、下menu n.菜菜单单 tick v.标标以以记记号号 Notes1.You may dial 6 to call the Room Service directly to order breakfast,lunch or dinner.Room service is available 24 hours a day.您可以您可以拨拨6到到客房服客房服务务直接直接订订早餐，午餐或晚餐。客房服早餐，午餐或晚餐。客房服务务24全天候。全天候。2.Just tick off the items you would like for breakfast,write down the time,and
6、 hang it outside your door before you go to bed tonight.在您在您需要的早餐种需要的早餐种类类上划上划记记号，写好号，写好时间时间，并且在晚上就寝前将它挂在，并且在晚上就寝前将它挂在门门外。外。Role PlaySituation A:Its 8 a.m.Youd like to have breakfast in your room.Youd like bacon,boiled eggs,toast and a cup of black coffee.Your room number is 321.Your partner is the
7、waiter who answers the phone.Situation B:You are taking a meal to a guest in his/her room.You offer to pour the drinks for the guest and ask when and how the tray should be collected.Situation C:A guest calls to order a dinner for two.And the order-taker gives suggestions on many items(pre-dinner dr
8、inks,fruits,desserts,and son on).Then the guest takes some of his advice.FURTHER EXTENTION1.We can provide very good room service for you.我我们们可以可以给给您提供很好的客房送餐服您提供很好的客房送餐服务务。2.Breakfast is served from 7:00 to 9:00 a.m.Lunch and dinner are served from 11:00 to 11:00 p.m.早餐供早餐供应时间为应时间为早早7点到点到9点，午餐和晚餐供点
9、，午餐和晚餐供应时间为应时间为上午上午11点到晚上点到晚上11点。点。3.There is a 10%extra service charge for room service.客房送餐服客房送餐服务务要加收要加收10%的服的服务费务费。4.Can you bring me up a plate of lamb curry,please?请给请给我送一我送一盘盘咖咖喱喱羊肉，好羊肉，好吗吗？5.It should be with you within 20 minutes,madam.20分分钟钟内内应该应该能送到，夫人。能送到，夫人。INFORMATION CORNER 1.饭饭店种店种类类：inn 旅旅馆馆,饭饭店店 hostel 招待所招待所 lodge 小旅小旅馆馆 tavern 酒店酒店 economy hotel(one-star hotel)一星一星级饭级饭店店 some comfort hotel(two-star hotel)二星二星级饭级饭店店 average hotel(three-star hotel)三星三星级饭级饭店店 high comfort hotel(four-star hotel)四星四星级饭级饭店店 deluxe hotel(five-star hotel)五星五星级饭级饭店店2.送餐服送餐服务务基本步基本步骤骤及注意事及注意事项项