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1、UNIT 8 ROOM CLEANING 房间清理 Key point：to do room cleaning to bring something on requestWarm up:Items that the housemaid usually checks during room cleaning include:Sheet Pillow cases Bath towels Soap Washcloths Bathmats Ashtrays Clothes hangers Key words in the textestablishment n.旅旅馆馆，企，企业业 soil vt.弄
2、弄脏脏，污污染染assign vt.分配，分派分配，分派 disinfect vt.给给消毒消毒specialized adj.专门专门的，的，专业专业的的 laundry n.要洗的衣服要洗的衣服,洗熨洗熨 dust vt.擦去擦去的灰的灰尘尘 polish vt.擦光，磨光擦光，磨光linen n.亚亚麻布，麻布，亚亚麻麻织织品品 bedding n.卧具，寝具，卧具，寝具，铺铺盖盖 thorough adj.细细致的，致的，彻彻底的底的 article n.物件，物品物件，物品 occupant n.居住者，使用者居住者，使用者 luxurious adj.奢侈的，豪奢侈的，豪华华的的c
3、art n.手推手推车车 cleanser n.清清洁剂洁剂 Key words and sentences in Dialogue AVocabularyconvenient adj.便利的便利的,方便的方便的helpful adj.有帮助的有帮助的,有用的有用的,有益的有益的 Notes1May I do the turn down service for you now?现现在在可可以以给给您您做做开开床床服服务务吗吗？2I have to meet a guest here.Could you come back later?我我正正在在会会客客，你你过过一会再来可以一会再来可以吗吗？
4、3What time will be convenient for you?什么什么时间时间合适您？合适您？Key words and sentences in Dialogue BVocabularybother vt.烦扰烦扰,打打扰扰 prefer vt.更喜更喜欢欢,宁愿宁愿 sherry n.雪利酒雪利酒,葡萄酒葡萄酒 dry adj.无甜味的无甜味的,酸的酸的 Notes 1.We will bring you one as soon as possible.Would you like an evening newspaper tonight,too?我我们们会尽快会尽快给给您拿
5、来。晚上您您拿来。晚上您还还需要晚需要晚报吗报吗？2.Its free of charge,sir.这这是免是免费费的，先生。的，先生。Role PlaySituation A:A housekeeper would like to clean the room,but the guest says he doesnt need it right now,as hes talking with his friends online.The housekeeper says she may come back later.Situation B:A guest wants one more pa
6、ir of slippers,so she calls the floor service.A housekeeper knocks at the door saying shes just brought what the guest requested.Situation C:It is 9:30 p.m.A guest wants turn-down service after his/her meeting with a friend,who has not come yet.But the maid will go off(下班下班)at 10:00 p.m.The maid the
7、n agrees to come back before 10:00 p.m to check,or she would ask the overnight staff to do it.FURTHER EXTENTION1.Housekeeping.May I come in?房房间间清理。我可以清理。我可以进进来来吗吗？2.Turn-down service.May I come in?开床服开床服务务。我可以。我可以进进来来吗吗？3.Im afraid Im a bit busy/tied up now.恐怕我先在有点忙恐怕我先在有点忙/有点事情。有点事情。4.Im sorry,but Im on the phone now.对对不起，我不起，我现现在在打在在打电话电话。5.Yes,please come in.请进请进来吧。来吧。6.Shall I come back later,madam?夫人，要我等会儿再来夫人，要我等会儿再来吗吗？7.What time would you like me to come back?您您希希望望我我什什么么时时候候再再来来？INFORMATION CORNER 1.客房清理服客房清理服务务基本礼基本礼仪仪 2.床具的主要床具的主要类类型型