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1、分类号： 无锡职业技术学院毕业设计（论文） 题 目 高档酒店外国经理人工作中的语言障碍研究 _ _ _ _ _ _ 英文并列题目 A Study of Language Barriers in the Work of Foreign Managers in Upscale Hotels_ _ 院 系 外语与旅游学院 班 级 商务英语61531学生姓名 学 号 6030153141_ 所在团队 _ 指导老师（1） 职 称 讲师_ 指导老师（2） 胡祥红 职 称 总经理_ 答辩委员会主任 杨 丽 主答辩人 _ 二 零 一 八 年 四 月毕 业 设 计 （ 论 文 ） 开 题 报 告学生姓名学号班级
2、商务英语61531所属院系专业外语与旅游学院 商务英语指导教师1职称讲师所在 部门外语与旅游学院指导教师2胡祥红职称总经理所在 部门连云港博同环保科技有限公司毕业设计（论文）题目A Study of Language Barriers in the Work of Foreign Managers in Upscale Hotels题目类型工程设计（项目）论文类R作品设计类其他一、选题简介、意义With the acceleration of world economic integration, cross-cultural work is more and more frequent. B
3、usinessmen around the world have different cultural backgrounds. This makes the language barriers become a common phenomenon in cross-cultural work. Due to the language barriers, there are various collisions and conflicts when employees with different cultural backgrounds work together. For companie
4、s like the upscale hotels that have employees of different cultural backgrounds, it is especially important to solve the problem of language barriers, strengthen cooperation and increase the work efficiency among employees. 二、 课题综述（课题研究，主要研究的内容，要解决的问题，预期目标，研究步骤、方法及措施等）This thesis focuses on language
5、 barriers in the work of foreign managers in upscale hotels. It concentrates on the causes and impacts of language barriers the foreign managers encounter in the work and find the solutions to the problem. The thesis in detail analyses the causes of the existence of the language barriers in many asp
6、ects and then puts forward solutions and strategies to avoid unnecessary trouble and reduce the chances of occurrence of language barriers.Research approach: 1. Choose an appropriate topic.2. Collect relative data on the Internet, in the library and from the books I have studied.3. Keep in touch wit
7、h the instructor during the writing process and polish the drafts.Research steps:1. Thesis report Deadline: 5th,Mar.2. Data collection and the first draft Deadline: 18th, Mar.3. First draft modification Deadline: 26th, Mar.4. Second draft modification and the final version Deadline: 24th, Apr.Biblio
8、graphy: 1 张晶 桑晓蕾.商务交际中的跨文化交际探析J.黑龙江对外经贸.2007(7)2 石中坚. 浅谈跨文化交流中的语言障碍问题J. 中山大学学报论丛. 2004（4）3 杨佩，韦静. 企业跨文化冲突及其解决策略研究J. 文化艺术研究. 2013（67） 4 宿捷. 跨文化交流的障碍J. 辽宁师专学报：社会科学版. 2006（02）5 郭桃桃. 论跨文化交际中的交流障碍J. 湖南师范大学教育科学学报. 2004（4）6 谢颖. 跨文化背景下中美商务交流差异J. 湖北函授大学学报. 2014（21）7 姜华. 简析跨文化交流中的障碍J. 读与写杂志. 2015（6）三、设计（论文）体系
9、、结构（大纲）1 Introduction2 Causes of Language Barriers2.1 Differences in the Geographic Locations and Cultural Backgrounds2.2 Differences in the Understanding of Vocabulary 2.3 Differences in the Culture and Express Habits2.4 Differences in the Thinking and Way of Expression2.5 Differences in the Order
10、of Speech 3 Impacts of Language Barriers4 Solutions to the Language Barriers4.1 Establish the Awareness of Cultural Differences4.2 Understand and Learn Different Cultures4.3 Strengthen the Communication 5 Conclusion指导教师意见：签字： 2018年 月 日 分院审批意见：签章： 2018年 月 日 毕业设计（论文）任务书2018 年 2 月 24 日毕业设计（论文）题 目A Stud
11、y of Language Barriers in the Work of Foreign Managers in Upscale Hotels题目来源其他指导教师1职称讲师所在部门外语与旅游学院指导教师2胡祥红职称总经理所在部门江苏省博同环保科技有限公司学生姓名学号6030153141班级商务英语61531所属院系专业外旅学院商务英语外语翻译要求课题需要完成的任务（1） 课题任务、方向：随着世界经济一体化进程的加快，跨文化交流越来越频繁，由此产生的语言障碍也成为不可避免的问题。本课题以高档酒店外国经理人工作中遇到的语言障碍为中心，分析语言障碍存在的原因，寻求解决方法。（2）研究范围及目标:从
12、多角度寻找分析语言障碍存在的原因，最终找到解决策略以求减少语言障碍此类问题的产生。（3）文献评论：需查阅近年来与跨文化工作中遇到的语言障碍相关中英文文献近10余篇。（4）将论文按规定格式打印定稿，提交指导教师。按系统一要求进行答辩准备。课题计划 安排序号内 容时 间 安 排1开题报告2月25日3月4日2收集资料，撰写初稿3月4日3月22日3初稿修改3月23日3月27日4二稿修改3月28日4月10日5三稿修改，定稿4月11日4月26日计划答辩时间4月27日答辩提交资料毕业论文任务书，毕业论文开题报告，毕业论文终稿等教研室主任审核意见签名： 高档酒店外国经理人工作中的语言障碍研究摘要：随着经济全球
13、化的不断发展,跨文化交流活动变得越来越频繁。来自不同国家和地区，有着不同家庭背景和思想观念的人们在一起工作成为一种正常的情况。这导致了语言障碍问题的产生。在高档酒店工作的外国经理人经常遇到语言障碍问题。语言障碍给外国经理人的工作带来了很多的麻烦。本篇论文具体介绍了语言障碍产生的原因，语言障碍所造成的影响以及解决语言障碍问题的方法。关键词：高档酒店; 跨文化交流；语言障碍A Study of Language Barriers in the Work of Foreign Managers in Upscale Hotels Abstract: With the continuous devel
14、opment of economic globalization, cross-cultural communication has get more and more frequent. It has become a normal situation that people with different family backgrounds and ideas, coming from different countries and regions work together. It caused the language barriers. The foreign managers wh
15、o are working in the upscale hotels often encounter the language barriers. They bring about a number of trouble for the foreign managers work. The thesis specifically introduces the causes of language barriers, the influence of language barriers and ways to solve the language barriers.Key words: Ups
16、cale Hotels; Cross-culture Communication; Language BarriersContents1 Introduction12 Causes of Language Barriers32.1 Differences in the Geographic Locations and Cultural Backgrounds42.2 Differences in the Understanding of Vocabulary5 2.3 Differences in the Cultural and Express Habits62.4 Differences
17、in the Thinking and Way of Expression62.5 Differences in the Order of Speech83 Impacts of Language Barriers94 Solutions to the Language Barriers9 4.1 Establish the Awareness of Cultural Differences104.2 Understand and Learn Different Cultures104.3 Strengthen the Communication115 Conclusion.12 无锡职业技术
18、学院毕业设计（论文）说明书1 IntroductionWith the acceleration of the process of world economic integration and the continuous development of economic globalization, business communication activities have emerged among people of different cultural backgrounds. At the same time, cross-cultural communication has be
19、come more and more frequent. In this process, when people with different family backgrounds and ideas, from different countries and regions, work together, there are always many inappropriate situations. It also makes the language barriers become a common phenomenon. The resulting collisions and con
20、flicts are unavoidable in the process of cross-cultural communication. This problem also exists in upscale hotels. Since foreign managers have different cultural backgrounds, they always encounter various problems in their work. The failure of many transnational corporations shows that cultural adap
21、tation and cultural conflict resolution are important factors to successful transnational operations. Therefore, it is very important to find a solution according to the problems brought about by cross-cultural communication.Language is inseparable from culture, and different cultural languages are
22、bound to bear the imprint of their own national culture and are rich in the unique connotations of their own national culture. Cross-cultural communication is not only the exchange of two languages, but also the exchange of two cultures. Due to differences in culture and language, there are various
23、obstacles in cross-cultural communication for foreign managers. According to studies, cultural differences inevitably lead to language barriers in cross-cultural communication. Therefore, in order to reduce the language barriers arising from work, and enhance cross-cultural understanding, it is part
24、icularly important to learn different cultural knowledge and strengthen cultural communication. As the main media of human information exchange, language is also a tool for human beings to abstractly think and describe the world. Different cultures have different language systems. Language is not on
25、ly an integral part of culture, but also helps mankind to create a new culture. Every aspect of human life is influenced by culture and changes with culture. Each culture has a certain language model and reflects a certain behavior. Therefore, for foreign managers working in upscale hotels, in order
26、 to avoid misunderstandings, they need to understand the knowledge of cross-cultural communication and conduct effective communication so as to establish a good relationship. On the basis of this, recognizing differences and improving cross-cultural communication skills can help foreign managers red
27、uce language barriers. Cross-cultural business communication is a sign of the development of modern society. With the acceleration of economic development in various countries in the world, the process of cooperation between countries and the speed of international economic integration has accelerat
28、ed. More importantly, cross-cultural business communication has become inevitable. Cross-cultural communication is not only a diplomatic need but also a business need. In large companies like upscale hotels, cross-cultural business communication occurs every day. However, through the increasingly fr
29、equent cross-cultural business communication at this level, it can be found that the difficulty of cross-cultural communication is also increasing, and barriers to cross-cultural business communication have formed an insurmountable gap. These problems often arise, mainly because cross-cultural excha
30、nges face various backgrounds of different countries and regions, such as peoples different growing environments, different historical, geographical, political, economic, legal, and cultural backgrounds. In order to reduce the occurrence of such incidents, research and discussion on language barrier
31、s in business communication have become an effective way to strengthen cooperation and communication among employees and improve the work efficiency.To master foreign culture and communication skills as much as possible during the exchange process will help strengthen the fluency of business exchang
32、es between the two countries. It is a normal phenomenon that communication barriers exist in cross-cultural business communication activities. Foreign managers must reduce language barriers as much as possible so that they can better communicate with colleagues of different cultural backgrounds in t
33、heir work and achieve smooth work.This article starts with cross-cultural communication, analyzes the causes of language barriers encountered by foreign managers in upscale hotels, and proposes solutions. The purpose is to help foreign managers strengthen communication and cooperation with employees
34、 from different cultures and to reduce the incidence of language barriers encountered in the work. 2 Causes of Language BarriersIn the work, employees from different nationalities and cultures have different understandings of the same word, the same phrase, and the same sentence. This results from t
35、heir unique geographical environment, historical culture, language habits and other factors influencing their language expressions. There are many causes that lead to language barriers. This thesis explores the causes of language barriers encountered by foreign managers in upscale hotels from five p
36、erspectives, the differences in the geographical environment and cultural backgrounds, the differences in the understanding of the vocabulary, the differences in the culture and expression habits, the differences in the thinking and way of expression and the differences in the order of speech. 2.1 D
37、ifferences in the Geographic Locations and Cultural BackgroundsDue to geographical differences, the language represents different ethnic characteristics and cultural information. Since ancient times, since Britain is surrounded by lakes, it has attached importance to the seafaring industry and many
38、terms in peoples lives come from navigation. This also indirectly results in the language of the English language with obvious features of marine culture, such as the “old man of sea” (difficult to get rid of the characters), “to drink like a fish” (to drink like cattle), “old whale” (old sailor) an
39、d so on. While the Han civilization originated from the Yellow River valley, that is, the traditional Central Plains area. The land here is vast and the soil is fertile. Peoples lives are inseparable from the land. Many Chinese characters are related to the land. From this, it can be seen easily due
40、 to the different geographical environment, peoples perspectives and ways of observing and describing the objective world are completely different.Comparing English with Chinese, thanks to differences in geographical location and cultural background, there are obvious differences. By comparing the t
41、wo languages as a whole, it can be seen that the structure of Chinese is loose and the sentence structure is not strict. It must be through intention that one can realize their connotations. However, English is more logical. Compared to Chinese, the sentence structure of English is more rigorous and
42、 English has strict grammatical norms.Culture is the sum of beliefs, customs, values, institutions, behaviors and modes of thinking passed down, acquired, and shared from generation to generation. People always live in culture. It is a direct embodiment of peoples ideas and values. In the same word,
43、 the images and associations reflected in the minds of people with different cultural backgrounds are with great difference. Culture influences language and determines features of language. That is to say, different cultures lead to language differences and cultural differences are reflected and sol
44、idified in language.Foreign managers working in upscale hotels will notice the fact that because of the cultural differences existing in the cultural groups of China and the United States, if they do not have the necessary relevant cultural background knowledge, even if their Chinese literature is l
45、earned well, they cannot fully and accurately express their own thoughts, and at the same time, they cannot also fully and accurately understand the deep cultural connotations of colleagues discourse.From the above analysis it can be seen that cultural differences can cause differences in the way pe
46、ople with different cultures recognize and think about the world. Embodied in language is the connotation of the character and differences in the emotional performance. Due to the existence of cultural differences, the two sides have deep language barriers in cross-cultural communication. Therefore, if one is to