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1、酒店各职位英语称呼酒店各职位英语名称董事长:Director 收银主管:Cashier Officer
2、; 总经理:General Manager 信贷主管: Loan Officer &
3、#160;总经办:Executive Office 应付主管:Payable Officer 总经办主任:Director of Executive Office
4、0; 应收主管:Receivable Officer 车队长:Chief Driver 会计主管: Accounting Officer 行政干事:Executive Affairs
5、160; 成本主管:Cost Control Officer 医生:Doctor
6、 仓库主管:Storeroom Officer 司机:Driver
7、 收货主管:Receiver Officer 文员:Clerk
8、160; 采购主管:Purchasing Officer 护士:Nurse
9、160; 电脑工程师:Computer Engineer查核员:Auditor财务部:Financial Division 收货员:Receiver财务部总监:Financial Controller &
10、#160; 收银员: Cashier财务部经理:Chief Accountant 信贷员:Creditor电脑部经理:EDP Manager 应付员;Payable Cl
11、erk 查核部经理: Auditing Manager 会计:Accouter 会计部经理: Accounting Manager 出纳员:Teller成本部经理:Cost Controller
12、160; 工资员:Payroll Control 采购部经理:Purchasing Manager 成本员:Cost Control 查核主管:Auditing Officer
13、0; 仓管员:Storeman电脑操作员:Computer Operator 采购员:Purchaser
14、;
15、; 人事培训部Human Resources & Training Division 人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Divisi
16、on人事部:Personnel Department 市场营销部总监:Director of Sales and Marketing培训部:Training Department 销售部经理;
17、160;Sales Manager人事部经理:Personnel Manager 销售部副经理:Asst. Sales Manager培训部经理:Training Manager 高级客户经理:Senior Clients Manag
18、er人事助理兼后勤总务: Personnel Officer 策划经理:Planning Manager培训部主任(人事干事): Training Officer 公关部经理; Public Relations Manager人事文员:Clerk &
19、#160; 销售主任: Sales Officer翻译兼英语教师:English Translator & Teacher 公关主任: Public Relations Officer文员:Clerk
20、160; 员工餐厅主管: Staff Canteen Supervisor 员工餐厅领班: Staff Canteen Captain 房务总监:Rooms Division D
21、irector厨师:Cook 前厅部:Front Office Department厨师助理:Cook Assistant
22、60; 管家部:Housekeeping Department员工宿舍领班: Staff Dormitory Captain 前厅部经理:Front Office Manager宿舍管理员: Staff Dormitory Keeper 接待处经理:Reception
23、0;Manager更衣室管理员:Staff Lockers Rooms Keeper 大堂副理:Assistant Manager各部门、岗位名称英汉对照总机主管:Operators Supervisor 楼面经理:Service Manager礼宾部主管:Chief Concierge
24、60; DJ部高级工程师:DJ Senior Engineer接待处主管:Chief Receptionist 康乐主管:Recreation Center Supervisor接待处领班: Receptionist Captain &
25、#160; DJ部主管:DJ Supervisor预定部领班: Reservation Captain 舞台主任:Stage Performance Supervisor总机领班: Operators Captain
26、60; 康乐领班(楼面部长):Captain 礼宾部领班: Concierge Captain DJ部长:DJ Captain 接待员:Receptionist
27、; 舞厅服务员:Waiter/Waitress预定员:Reservationist 健身房服务员:Gymnasium Attendant行李员:Bellboy
28、160; 桌球服务员:Billiard Attendant门僮:Doorman 主持:Preside管家部经理:E
29、xecutive Housekeeper 演员:Actor& Actress管家总管:Asst. Executive Housekeeper 服务员:Waiter & Waitress洗衣房经理:Laundry Manager
30、160; DJ员:DJ楼层高级主管:Senior Floor Supervisor 咨客:Hostess楼层主管:Floor Supervisor 公卫主管:PA Supervisor
31、; 洗衣房主管:Laundry Supervisor 工程部:Engineering Department布草主管:Uniforms Supervisor 总工程师:General
32、 Engineer服务中心领班:Service Center Captain 工程部经理:Chief Engineer楼层领班:Floor Captain 高级工程师:Senior Engineer公卫领班:PA Capt
33、ain 值班工程师:Duty Engineer水洗领班:Laundry Captain 主管工程师:Supervisor Engi
34、neer干洗领班:Dry Clean Captain 强电维修高级技工:Senior Electrician布草领班:Uniforms Captain 电梯高级技工:Lift Senior
35、60;Technical服务中心文员: Service Center Clerk 空调高级技工:Air-conditioning Technical仓管员:Storeman 锅炉高
36、级技工:Senior Boilerman清洁工:P.A. Man 强电值班技工:Duty Electrician客房服务员:Room Attendant &
37、#160; 强电维修技工:Electrician缝纫工:Seamstress 电梯技工:Lift Man熨烫工:Presser
38、 机修技工:Machination洗涤工:Washer 木工油漆高级技工:Carpenter &paint
39、er弱电值班维修技工:Duty Electrician
40、0;
41、0; 娱乐部:Recreation Department 保安部:Security Department 娱乐总监;Recreation
42、60;Director 保安部经理:Security Manager舞台总监:Stage Performance Director 高级主管:Security Senior Supervisor艺术总监:Arts Director消防员:Fireman
43、160; 主管: Security Supervisor拓展部经理:Marketing Manager 消防主任: Fire Center Officer各部门、岗位名称英汉对照保安员: Security Guard
44、60; 领班:Security Captain 服务员:Waiter & Waitress 咨 客:Hostess餐饮部:Food & Beverage Department
45、0; 传菜员:Pantryman中餐厅:Chinese Restaurant 实习生:Trainee西餐厅:Western Restaurant餐饮总监;F & B Director餐饮部经理:F & B Manager行政总厨:Executive
46、0;Chef助理行政总厨:Asst. Executive chef中厨总厨:Master Chef Chinese Food中厨主厨:Sous Chef (Chinese Kitchen)西厨总厨;Master Chef .Western Food西厨主厨:Sous Chef(Western Kitchen)西饼主厨:Chief Baker点心工:Pastry Cook烧味厨师:Grill Chef厨工:Cook Assist
47、ant管事部:Steward Department 总管事:Chef Steward 主管:Steward Supervisor 碗工:Dishwasher 管事清洁工:Cleaner宴会销售部经理:Banquet Sales Manager 宴会销售主任:Banquet Sales Officer中餐部经理:Chinese Restaurant Manager西餐部经理:
48、Western Restaurant Manager营业部经理:Sales Manager酒水部经理:Beverage Manager调酒师:Bartender 酒吧服务员:Barman
49、160; 咖啡厅主管:Coffee Shop Supervisor 高级主管;Senior Supervisor 领班:Captain 高级服务员:Senior Waiter &
50、 Waitress 酒店部门英语名称1 Executive Officet行政办公室2 Human Resources Dept.人力资源部3 Front Office前厅部4 Housekeeping Dept.管家部5 Food & Beverage Dept.餐饮部6 Recreational Dept.康乐部7 Financial Dept.财务部8 Sales Dept.市场营销部9 Security Dept.保安部10 Engineering Dept.工程部11 Waiting list等候名单12 Average room rate平均房价13
51、DND=Do Not Disturb请勿打扰14 VIP=Very Important Person贵宾15 Package包价服务16 No-show订房不到17 Message留言18 Cancellation取消19 Walk-in无预订散客20 Morning call叫醒服务21 Complain投诉22 Over booking超额预订23 OOO=Out of Order维修房24 Lost and found 失物招领25 Room status 房间状态26 Check in 登记入住27 Check out 结帐离店28 Reservation预订29 Reception接
52、待30 Operator总机话务员31 Business centre商务中心32 DDD=Domestic Direct Dial国内直拨33 IDD=International Direct Dial国际直拨34 LDD=Local Direct Dial市话35 Suite套房36 Standard room标准间37 Double room大床间38 Mini-bar小酒吧39 Laundry service洗衣服务40 Room service送餐服务41 Menu菜单42 PA=Public Area公共区域43 DJ=Disk Jockey音控员44 Tips=To Insure
53、 Prompt Service小费45 AM=Assistant Manager大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理 department manager;division manager;section manager经理
54、助理 assistant manager主管 supervisor领班 captain酒店设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底,层,一楼cabinet 橱柜switch 开关venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼,(美)一楼folding screen 屏风hanger 挂钩plug 插头wall_plate 壁上挂盘Chinese painting 国画elevator, lift 电梯d
55、rawer 抽屉second floor (英)三楼,(美)二楼spring 弹簧cushion 靠垫,垫子socket 插座,插口sitting_room 起居室voltage 电压floor 楼层,地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器 服务台常用词汇management 经营、管理market price 市价cashier's desk 兑换处coin 硬币accounting desk 帐务处check_out time 退房
56、时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房per thousand 千分之spare (形)多余的postpone (动)延期cancel (动)取消traveller's cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobb
57、y 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房per cent 百分之reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in
58、the form 填表 电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话can't put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone number 电话号码replace the phone 挂上电话Line, please. 请接外线。The line is busy(engaged) 占线。send a telegram(cable) 发电报lo
59、ng distance 长途电话telephone directory 电话簿call somebody up 打电话给某人can't hear somebody 听不见can't get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is bad. 听不清。express telegram 加快电报special despatch 专电registered fee 挂号邮资postcard 明信片GM-GENERAL
60、MANAGER 总经理DGM-DUTY GENERAL MANAGER 副总DOR-DIRECTOR OF ROOMS 客务部总监AM-ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN-FINANCE 财务部DOF-DIRECTOR OF FINANCE 财务总监DOM-DIRECTOR OF SALES&MARKETING 销售部总监FO-FRONT OFFICE 前厅部FOM-F
61、RONT OFFICE MANAGER 前厅部经理FD-FRONT DESK 前台CONC-CONCIERGE 礼宾部BC-BUSINESS CENTER 商务中心F&B-FOOD&BEVERAGE 餐饮部ENG-ENGINEERING 工程部HK-HOUSEKEEPING 客房部HR-HUMAN RESOURCES 人力资源部 市场营销部sales & Marketing Division
62、 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Dep
63、artment 康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade 人力资源开发总监Director of Human
64、Resources 人事部经理Personnel Manager 培训部经理Training Manager 督导部经理Quality Inspector 人事主任Personnel Officer 培训主任Training Officer 财务总监Financial Controller 财务部经理Chief Accountant
65、60;成本部经理Cost Controller 采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公
66、关经理P.R.Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer 销售主任Sales Officer 高级销售代表 Senior Sales Executive 销售代表
67、Sales Executive 公关代表 P.R. Representative Executive Office总行政办公室 宾客关系主任Guest Relation Officer 公关部经理Public Relation Manager 公关部主任Public Relation Supervisor 客户经理Ac
68、count Manager 高级客户经理Senior Account Manager 资深美工Senior Artist 美工Artist 销售部联络主任Sales Coordinator 资深销售中心预订员Sales Center Senior Reservation Clerk 销售中心主任Sales Center Superv
69、isor 礼宾部经理Chief Concierge 行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man Accounting财务部 Sales & Marketing Dept.营销部 General Manager总经理 Human Resource & Training
70、Dept.人力资源及培训部 Deputy General Manager常务副总经理 Room Division房务部 Food & Beverage Dept.餐饮部 Purchasing Dept.采购部 Electronic Data Processing Dept.电脑部 Security Dept.保安部 Engin
71、eer Dept.工程部 客房总监Director of Housekeeping 前厅部经理Front Office Manager 前厅部副经理Asst . Front Office Manager 大堂副理Assistant Manager 礼宾主管Chief Concierger 客务主任Guest Relation
72、; Officer 接待主管Chief Concierge 接待员Receptionist 车队主管Chief Driver 出租车订车员Taxi Service Clerk 行政管家Executive Housekeeper 行政副管家Assistant Executive Housekeeper 办公室文员Order Taker
73、;客房高级主任Senior Supervisor 楼层主管Floor supervisor 楼层领班Floor Captain 客房服务员Room Attendant 洗衣房经理Laundry Manager 餐饮总监F&B Director 餐饮部经理F&B Manager 西餐厅经理Western Restaurant Manager
74、 中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager 餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess 服务员Waiter ,waitress 传菜Bus Boy, Bus Girl 行政总厨Executive chef
75、160; 中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker 工程总监Chief Engineer 工程部经理Engineering Manager 值班工程师Duty Engineer 保安部经理Security Manager
76、; 保安部副经理Asst. Security Manager 保安部主任Security Manager 保安员Security Manager 商场部经理Shop Manager 商场营业员Shop Assistant市场营销部=Sales&Marketing Department 礼宾司=Chief Concierge 房务部=Room Division 康体部=Re
77、creation Department 娱乐部=Entertainment Department 销售部总监=Director of Sales 高级销售代表=Senior Sales Representative 销售代表=Sales Representative 行政总厨=Executive chief 酒店职位英语(一)董事总经理Managing Director经济
78、师Economist总经理General Manager副总经理Deputy General Manager驻店经理Resident Manager总经理行政助理Executive Assistant Manager总经理秘书Executive Secretary总经理室Executive Office机要秘书Secretary接待文员Clerk副总经理Vice General Manager总经理助理Assistant to General Manager总经理秘书Secretary to general Manager行政秘书Executive Secretary行政助理Administr
79、ative Assistant酒店职位英语(二)人力资源开发部Human Resources Division人事部Personnel Department培训部Training Department督导部Quality Inspection Department酒店职位英语(三)计财部Finance and Accounting Division财务部Accounting Department成本部Cost-control Department采购部Purchasing Department电脑部E.D.P.酒店职位英语(四)市场营销部sales & Marketing Divisi
80、on销售部Sales Department公关部Public Relation Department预订部Reservation Department酒店职位英语(五)客务部Room Division前厅部Front Office Department管家部Housekeeping Department酒店职位英语(六)餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department工程部Engineering Department保安部Security Department行政部Rear-Service D
81、epartment商场部Shopping Arcade酒店职位英语(七)人力资源开发总监Director of Human Resources人事部经理Personnel Manager培训部经理Training Manager督导部经理Quality Inspector人事主任Personnel Officer培训主任Training Officer酒店职位英语(八)财务总监Financial Controller财务部经理Chief Accountant成本部经理Cost Controller采购部经理Purchasing Manager采购部主管Purchasing Officer电脑部
82、经理EDP Manager总出纳Chief Cashier酒店职位英语(九)市场营销总监Director of Sales and Marketing销售部经理Director of Sales公关经理P.R.Manager宴会销售经理Banquet Sales Manager销售经理Sales Manager宴会销售主任Banquet Sales Officer销售主任Sales Officer高级销售代表 Senior Sales Executive销售代表 Sales Executive酒店职位英语(十)公关代表 P.R. RepresentativeExecutive Office总行
83、政办公室宾客关系主任Guest Relation Officer公关部经理Public Relation Manager公关部主任Public Relation Supervisor客户经理Account Manager高级客户经理Senior Account Manager资深美工Senior Artist美工Artist酒店职位英语(十一)销售部联络主任Sales Coordinator资深销售中心预订员Sales Center Senior Reservation Clerk销售中心主任Sales Center Supervisor礼宾部经理Chief Concierge行李员Bellb
84、oy女礼宾员Door Girl礼宾司Door Man酒店职位英语(十二)Accounting财务部Sales & Marketing Dept.营销部General Manager总经理Human Resource & Training Dept.人力资源及培训部Deputy General Manager常务副总经理Room Division房务部Food & Beverage Dept.餐饮部Purchasing Dept.采购部Electronic Data Processing Dept.电脑部Security Dept.保安部Engineer Dept.工程部
85、酒店职位英语(十三)客房总监Director of Housekeeping前厅部经理Front Office Manager前厅部副经理Asst . Front Office Manager大堂副理Assistant Manager礼宾主管Chief Concierger客务主任Guest Relation Officer接待主管Chief Concierge接待员Receptionist车队主管Chief Driver出租车订车员Taxi Service Clerk酒店职位英语(十四)行政管家Executive Housekeeper行政副管家Assistant Executive Housekeeper办公室文员Order Taker客房高级主任Senior Supervisor楼层主管Floor supervisor楼层领班Floor Captain客房服务员Room Attendant洗衣房经理Laundry Ma