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1、Reservations，May I help you？预订部，我能帮你吗？Room service，May I come in？送餐服务，我可以进来吗？What do you prefer，tea or coffee？你喜欢什么？茶还是咖啡。Woulld your please sign here？请在这儿签名好吗？A table for two？两人的一张台吗？How long do you plan to stay？你计划住多久。Could you please spell your name？请拼一下你的名字吗？名师资料总结-精品资料欢迎下载-名师精心整理-第 1 页，共 7 页 -W
2、hat kind of room would you like？你要哪类房间？May I see your passport？我可以看你的护照吗？May I have your tetephone number？我可以知道你的电话号码吗？Whats the trouble，sir？你怎么啦？先生。Shall I call a doctor for you？我为你叫一个医生吗？Dir you eyoy the play？你喜欢这个节目吗？Do you like this song？你喜欢这首歌吗？名师资料总结-精品资料欢迎下载-名师精心整理-第 2 页，共 7 页 -Useful Express
3、ions 惯用表达语Enjoy you breakfast，sir？请享用你的早餐，先生。Here is the menu.给你菜谱。The service guide is on the desk.服务指南在桌面上。The swimmcing pool is over there.游泳池在那边。Go ahead，please.请接着讲。The line is busy.线路正忙。You look grest.名师资料总结-精品资料欢迎下载-名师精心整理-第 3 页，共 7 页 -你看上去真棒。Please consult the song list.请翻阅点歌单。Its a very tou
4、ching story.这是一个非常感人的故事。Without music，the world would be dull.如果没有音乐，这世界将会变得很沉闷。Good morning/eveningReservationMay I help you?早上好/晚上好，这里是.酒店客房预订部，请问需要什么帮忙吗？What can I do for you?我能为您帮什么忙吗？Hold on line,pleaseCould you please hold on?请稍等（电话中）请稍等，好吗？Could you wait a minute,please?请稍等，好吗？Are you with a
5、company?名师资料总结-精品资料欢迎下载-名师精心整理-第 4 页，共 7 页 -您是公司预订吗？May I know you departure date?请问您的离店日期是哪天？How long will you stay with us?请问您住几天？How many people are there in your party?您们一共几个人？That will be four nights.四个晚上。May I know the arrival date,please?请问哪天入住？Is it just for tonight?请问只住今天一晚吗？When do you che
6、ck in?请问您什么时候入住？Would you like a single room or a double room?请问你想订单人间还是双人间？What kind of room would you like/prefer?请问您喜欢什么样的房间？名师资料总结-精品资料欢迎下载-名师精心整理-第 5 页，共 7 页 -Would you please tell me your full name,please?请问您的全名是？And your address,please?请问您的地址？May I know you telephone number,Mr Smith?史密斯先生，请问您
7、的电话号码是？May I know your company name and how would you like to settle your payment?请问您的公司全称及付款方式？We have a single available for those dates.我们还有一些单人间可以接受预订在那个时间段。Its all right for the next week.下个星期没有问题。We do have a vacancy for those dates.那段时间我们可以接受预订Yes,you can have a room on Saturday.是的，星期六您可以订到房间
8、。Im afraid we wont be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.恐怕十六号后我们不能保证有房间提供给您，那段时间是我们的入住高峰期。名师资料总结-精品资料欢迎下载-名师精心整理-第 6 页，共 7 页 -Im sorry,but were fully booked for single roomsWould you like to have a double one?很抱歉我们的单人间已经订满了，给您订双人间怎么样？Im sorry,but the hotel is full on that date.很抱歉，那天我们酒店的客房已经住满了。Im sorry,we dont have any room available for that week.很抱歉，我们那周的预订已经全满了。更多英语学习方法：企业商务英语培训http:/ 7 页，共 7 页 -