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1、邮政大客户俱乐部管理考核办法2008年大客户俱乐部考核办法市邮政局年大客户俱乐部管理考核办法（讨论稿）为切实加强和规范大客户俱乐部管理，不断提升业务推介能力和服务水平，充分发挥大客户俱乐部功效，特制定本办法。一、考核对象各县（市）邮政局局。（修水局、庐山局和共青分局未建立大客户俱乐部，暂不纳入此管理考核办法。）二、考核时间年1月-12月。三、考核内容日常管理、业务推介使用次数、业务推介效果和大客户对业务推介会的满意程度。四、计分办法采取百分制考核计分。1、日常管理，占30分。主要检查大客户俱乐部管理制度是否建立上墙，日常管理是否规范，音响、设施等是否完好，展示区的宣传资料是否及时更新，环境卫生
2、情况等。每少一项扣5分，扣完为止。2、业务推介使用次数，占20分。要根据业务的季节性，制定大客户业务推介计划；每个月至少要召开一次行业客户推介会或直邮、集邮协会联谊会，每半年至少要组织一次大客户联谊会。每少一次扣3分，扣完为止。3、业务推介效果，占30分。主要考核召开业务推介会或举行直邮、集邮协会联谊会、现场签单情况以及业务发展的效果和通过业务推介实现业务收入达50万元以上得满分；未完成业务推实现业务收入达50万元以上的，按完成比例计分。4、大客户对业务推介会的满意程度，占20分。大客户对业务推介会的满意程度通过市局对县局大客户意见征询函得出，并及时通报。以上考评将每半年进行一次，考评结果及时
3、在全市进行通报。五、激励措施年终综合考核结果纳入年度县局营销体系建设和大客户工作考核内容。 六、相关要求1、客户俱乐部是以促进业务发展为使用目的的，严禁把俱乐部作为纯粹的娱乐、休闲场所和员工活动休息室。2、俱乐部作为邮政形象的窗口，应保持内物品摆放整齐、环境卫生清洁。3、非业务洽谈、客户联谊等工作需要，员工不得在上班时间随意进入俱乐部内休闲、娱乐。4、产品展示区的宣传资料要保持摆放整齐、卫生清洁、并根据业务发展需要定期进行资料更新。5、县局大客户服务中心应指派专人负责俱乐部内各类服务设施以及礼品的保管、发放和登记，并定期检查音响设备是否正常运转，电源开关、插座、电路是否安全。6、县局大客户服务
4、中心应有专门的大客户俱乐部使用情况记录本，详细记录本单位大客户俱乐部的使用情况等待各类信息备查。7、县局大客户服务中心应指派专人每个季度整理大客户俱乐部的使用情况文字和图片资料上报市局大客户服务中心，再由市局客服中心及时上报省局大客户服务中心。 年元月结束语！祝大家学到有用的知识，提升自己的能力，实现自己的梦想，踏踏实实干好每一件事，为美好的明天而努力！16.58dh.wwsntvsetke0i901jp2ilg2fl10n6czxf9xgwuym7hfrylkhrbtvagn,7dxq77zehbqz3tphmqz3to00v31f72rwbw.vmzzl,rvnj77qymc9i5.5lx
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