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1、如有侵权，请联系网站删除，仅供学习与交流OB13_TIF09组织行为学第九章测试【精品文档】第 193 页Chapter 9 Foundations of Group BehaviorMULTIPLE CHOICE Defining and Classifying Groups1.Which one of the following characteristics is not necessarily true about groups?a.Group members are interdependent.b.Groups have two or more members.c.Groups h
2、ave assigned goals.d.Groups interact.e.Groups have particular objectives.(c; Moderate; Groups; p. 284)2.What sort of groups is defined by the organizations structure?a. informalb. taskc. friendshipd. intereste. formal (e; Easy; Formal Groups; p. 284)3.When do informal groups appear?a.in response to
3、the need for social contactb.in reaction to formal groupsc.as a result of social needsd.most frequently in bureaucracies e.when formal groups cannot meet their goals(a; Moderate; Informal Groups; p. 284)4.Julia, Bree, and David work in different departments but often eat lunch together. They are an
4、example of what type of group?a. formal b. informal c. command d. task e. reactant(b; Easy; Informal Groups; p. 284) AACSB: Analytic Skills5.Which of the following statements is true?a. All task groups are also command groups.b. All command groups are also task groups.c. All task groups are also fri
5、endship groups.d. All command groups are also informal groups.e. All informal groups are also command groups.(b; Moderate; Command Groups; p. 285)6.The group type that is determined by the organization chart is the _ group.a.job b.work c.authority mand (e; Moderate; Command Groups; p. 284)7. Which o
6、ne of the following group types is organizationally determined?a.jobb.taskc.workd.authoritye.social(b; Moderate; Task Groups; p. 285)8.Employees who band together to seek improved working conditions form a(n) _ group.a.unionb.supportc.interestd.worke.emancipated(c; Moderate; Interest Groups; p. 285)
7、9.Which of the following statements most accurately describes interest groups?a.They are longer lasting than friendship groups.b.They develop because individual members have one or more common characteristics.c.They are formed because of some common objective.d.They are governed by labor laws.e.They
8、 are likely to involve great social conflict.(c; Moderate; Interest Groups; p. 285)10.Groups based on support for a given sports team are examples of what sort of group?a. boosterb. interestc. friendshipd. sportse. miscreant(c; Easy; Friendship Groups; p. 285)11.Which of the following is not one of
9、the most common reasons why people join groups?a.securityb.statusc.equityd.powere.goal achievement (c; Moderate; Reasons to Join Groups; p. 285)Stages of Group Development12.What are the five stages of group development?a.generation, implementation, construction, production, terminationb.introductio
10、n, development, production, deterioration, adjournmentc.initiation, evolution, maturation, degeneration, terminationd.forming, storming, norming, performing, adjourninge.acting, reacting, enacting, impacting, acting(d; Moderate; The Five-Stage Model; p. 286)13.Which stage in group development is mos
11、t characterized by uncertainty?a.introductionb.stormingc.formingd.evolutione.norming(c; Moderate; Forming; p. 286)14.In the second stage of group development _.a.close relationships are developedb.the group demonstrates cohesivenessc.intragroup conflict often occursd.the job task is performede.group
12、s disband(c; Challenging; Storming; p. 286)15.After which stage of a groups development is there a relatively clear hierarchy of leadership within the group?a.normingb.stormingc.developmentd.evolutione.forming(b; Moderate; Storming; p. 286)16.Which is the stage of group development characterized by
13、the development of close relationships and cohesiveness?a.bondingb.normingc.performingd.initiatinge.forming(b; Moderate; Norming; p. 286)17.After which stage of a groups development has the group formed a common set of expectations of member behaviors?a.normingb.stormingc.maturationd.developmente.fo
14、rming(a; Easy; Norming; p. 286)18.When the group energy is focused on the task at hand, the group has moved to the _ stage.a. stormingb.norming c.production d.maturation e.performing (e; Moderate; Performing; p. 286)19.Temporary groups with deadlines tend to follow the _ model.a.sociometryb.five-sta
15、ge group developmentc.punctuated equilibriumd.cluster variancee.frantic action(c; Moderate; Punctuated Equilibrium Model; pp. 287-288)20.A temporary task group working under a time-constrained deadline would be expected to behave in which of the following manners?a.forming, then storming, then normi
16、ng, then performing, and finally adjourningb.exhibit long periods of inertia interspersed with brief revolutionary changes triggered by its members awareness of looming deadlinesc.develop plans, assign roles, determine and allocate resources, resolve conflicts, and set normsd.group energy will move
17、rapidly from getting to know and understand each other to performing the task at hande.a period of activity where tasks are set and the bulk of the project is completed, followed by a period of inertia where what little work remains is performed(b; Challenging; Punctuated Equilibrium Model; p. 288)2
18、1.According to the punctuated equilibrium model, groups tend to experience what for the first half of the project?a.inertiab.reorganization and redirectionc.mid-life crisisd.markedly accelerated activitye.discord(a; Moderate; Punctuated Equilibrium Model; p. 288)Group Properties: Roles, Norms, Statu
19、s, Size, and Cohesiveness22.Roles, norms, status, and cohesiveness are examples of _.a.structural variablesb.team mechanismsc.static factorsd.team factorse.group properties(e; Easy; Group Properties; p. 289)23.What term is used for a set of expected behavior patterns associated with a particular pos
20、ition in a social unit?a.roleb.role perceptionc.role identityd.role expectatione.identity(a; Easy; Role; p. 289)24.When Judith became a doctor she modeled her manner on her observations of more experienced doctors, and also on the behavior of doctors in medical dramas she had enjoyed watching as a c
21、hild on TV. What is Judith modeling her manner upon?a.the role behaviors of doctorsb.her role perception of doctorsc.the role identity of doctorsd.her role expectation of doctorse.the core role actions of doctors(b; Easy; Role; p. 289) AACSB: Analytic Skills25.Which of the following is true of role
22、identity?a. Role perception creates the attitudes and actual behaviors consistent with a role.b. People have the ability to shift roles rapidly when the situation requires change.c. There is considerable inertia in role identity after roles are changed.d. Everyone is required to play one specific ro
23、le in every situation.e. No two people ever agree on what constitutes a role.(b; Moderate; Role Identity; p. 290)26.Most people assume that a police officer should behave in a lawful manner, not show any favoritism to any particular group, and do their best to uphold the law. What term is used for t
24、his kind of belief?a.a normb.a norm identityc.a role expectationd.a role perceptione.a norm violation(c; Moderate; Role Expectation; p. 290)27.What term is used for the mutual expectations of what management expects from workers and what workers expect from management? a.group normb.role expectation
25、c.role identityd.psychological contracte.reactive goals(d; Moderate; Psychological Contract; p. 290)28.Zach is devout and very active in his church. He is also a very dedicated employee. His manager offers him a promotion but the new role will require him to work Sundays. Zach would like the promoti
26、on, but realizes that it would force him to miss some church activities. It is likely that Zach is experiencing which of the following?a.role conflictb.role expectationc.role perceptiond.psychological conflicte.cognitive reactance(a; Easy; Role Conflict; p. 290) AACSB: Analytic Skills29.Which of the
27、 following was the major finding of Zimbardos simulated prison experiment?a.Status differences between groups will always result in conflict between those groups.b.Group cohesiveness is so important that individuals will restrain their natural impulses in order to remain part of the group.c.Individu
28、als can rapidly assimilate new roles very different from their inherent personalities.d.An individuals emotions and the behavioral responses to those emotions are congruent.e.When given the opportunity, people will tend to act in an oppressive manner to those around them.(c; Moderate; Zimbardos Pris
29、on Experiment; pp. 291-292)30.What term is used for acceptable standards of behavior that are shared by a groups members?a.normsb.rulesc.standardsd.codes of behaviore.explicit contracts(a; Easy; Norms; p. 292)31.Which is not a common class of norms appearing in most work groups?a. performanceb. appe
30、arancec. in-group statusd. social arrangemente.allocation of resources(c; Easy; Group Norms; p. 292)32.Which of the following is not an example of a work group norm dealing with performance?a.when an employee needs to look busyb.how hard an employee should workc.the appropriate levels of tardinessd.
31、the acceptable level of outpute.the importance of promptness(a; Challenging; Group Norms; p. 292)33.What norms include things like appropriate dress and loyalty to the group or organization?a. performanceb. appearancec. social arrangementd. allocation of resourcese. confluence(b; Easy; Group Norms;
32、p. 292)34.Norms that dictate with whom group members eat lunch, friendships on and off the job, and social games are _ norms.a.appearanceb.social arrangementc.performanced.leisuree.confluence(b; Moderate; Group Norms; p. 292)35.A local government work-crew cleans up parks and other public spaces. In
33、 this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. What is the class of norms that encompasses arrangements like this?a.performance.b.appearancec.resource allocation d.financial rewardse.confluenc
34、e(c; Moderate; Group Norms; p. 292) AACSB: Analytic Skills36.Which of the following is not a finding of Elton Mayos Hawthorne studies?a.A workers behavior and sentiments are closely related.b.Group standards are highly effective in establishing individual worker output.c.Money was less a factor in d
35、etermining worker output than were group standards, sentiments, and security.d.Competition between groups will maximize group output.e.Group influences are significant in affecting individual behavior.(d; Challenging; The Hawthorne Studies; pp. 292-293)37.What term is used for the process by which a
36、n individuals desire for acceptance by the group and the pressure by the group on individual members to match its standards results in a change in individual attitudes and behaviors?a. conformityb. coercionc. commitmentd. convergencee. confluence(a; Easy; Conformity; p. 295)38.The major contribution
37、 of the Asch study was to demonstrate the impact of _.a.group pressuresb.seating arrangementsc.convergenced.statuse.cognitive dissonance(a; Moderate; Conformity; p. 295)39.What term is used for antisocial actions by organizational members who voluntarily violate established norms and that result in
38、negative consequences for the organization, its members, or both?a. ethical dilemmasb. deviant workplace behaviorc. abnormal behaviord. discommitment behaviore. reactive affirmation behavior(b; Moderate; Deviant Workplace Behavior; p. 296)40.Sally works as a salesperson in a department store. Whenev
39、er a customer asks for an item that is in stock but not on display, she usually tells them that the product is out of stock. “Its a pain going into the stock-room to find an item,” says Sally. “Nobody in my department ever tells a customer the truth about what is in stock.” This example illustrates
40、which of the following facts about deviant workplace behavior?a.Deviant workplace behavior will arise when tasks that an employee is supposed to perform are unpleasant or difficult.b.Most workers do not consider lying to a customer be deviant workplace behavior.c.Workers will lie to customers as lon
41、g as the customers do not complain about it.d.Deviant workplace behavior flourishes where its supported by group norms.e.Groups will come to their own conclusions about what is and isnt appropriate. (d; Challenging; Deviant Workplace Behavior; p. 297) AACSB: Analytic Skills41.What term is used for t
42、he socially defined position or rank given to groups or group members by others?mande.magnus(c; Moderate; Status; p. 297)42.A group is most likely to tolerate deviation from a groups conformity norms by which of the following individuals?a.a high status individual who does not care about the social
43、rewards the group providesb.a high status individual who is tightly integrated into the groups social structurec.a low status individual who has only recently entered the groupd.a low status individual who strongly wishes to integrate within the groupe.a low status individual who is not well regarde
44、d by the rest of the group(a; Moderate; Status; p. 298) AACSB: Analytic Skills43.Which of the following statements about status is not true?a. Status is an important motivator.b. Possession of personal characteristics that are positively valued by the group will give a member higher status.c. Low st
45、atus members are given more freedom to deviate from norms than are other members.d. High status members are better able to resist conformity pressures than lower status members.e. Conformity is affected by status.(c; Moderate; Status; p. 298) AACSB: Analytic Skills44.High status people tend to _.a.b
46、e more assertiveb.assist morec.be more reflectived.have superior insighte.be well liked(a; Moderate; Status; p. 298)45.Your group is engaged in problem solving and your goal is fact-finding. Which of the following size group should be most effective?a.2b.4c.8d.10e.15(e; Easy; Group Size; p. 299)46.If your group must take act