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1、correspondence,Practisewritingformalcorrespondence,商务信函一般由7个部分组成,1信头-letterhead日期date信内地址-insideaddress称呼-salutation正文-bodyoftheletter结尾敬辞-complimentaryclosing签名-signature,DearMr.BenjaminSmith,DearMs./Mrs.Miss.GeorgeBush,Yourssincerely,DearSirorMadam,Towhomitmayconcern,Yoursfaithfully,DearMary,Bestw
2、ishesorBestregards,31March2006,31March2006,有时也应根据实际情况增加下列内容,查考编号：referencenumberorinitialsOurreference(Ref:):Sales代表公司某部门YourReference(Ref):wxz代表授信人的姓名首字母,经办人：attentionATTENTION:MISSMARGRATEHILLAttention:MissMargrateHillATTENTION:GENERALMANAGERAttention:MarketingDepartment,事由或标题SUBJECT:ANNUALSALESME
3、ETINGRe:AnnualSalesMeetingANNUALSALESMEETINGorAnnualSalesMeeting,副本抄送：carboncopyCc:MaryZhengCc:SalesDepartment,附言：Postscript.PS：Pleaseremember,thedeadlineisApril9P.S.:Mailthegoodstoday,Enclosure附件Enclosure:ContractEncl:InvitationletterCheckenclosedEnc.2(2份附件)3Invoices,IamwritingtoIamwritingtoapplyfo
4、r我写信是申请职位Iamwritingtoenquireabout咨询Iamwritingtoapologisefor表示歉意Iamwritingtoinformyouthat.通知您Iamwritingtoconfirmthat确认,Statingthereferenceatthebeginningoftheletter在信的开始介绍这封信的背景资料1.Withreferenceto.关于，就而言Withreferencetoyourletterof11thMarch，关于你在3月11日写来那封信Withreferencetoyourphonecalltoday,关于你今天打来的电话,2.T
5、hankyoufor.感谢您的Thankyouforyourletterof11MarchThankyouforyourenquiryof11MarchThankyouforyourtelephonecalltoday,IwouldbegratefulifyoucouldIwouldbeverygratefulifyoucouldsendmeacatalogue.如果你能寄给我一份产品目录的话，我将不胜感激2.IwouldappreciateitifyoucouldIwouldappreciateitifyoucoulddeliverthemassoonaspossible.3.Couldyo
6、upleaseCouldyoupleasegiveapresentationatthesalesmeeting?,ThankyouforThankyoufortellingme感谢您告诉我Thankyouforsendingmethecatalogue.感谢您给我寄来了产品目录,Iregretthat.我很抱歉Iamafraidthat.我恐怕Iamsorrythat对不起，我Iapologisethat对不起，我Iapologisefornotattendingthemeeting.Iapologisingfornotreplyingtoyourletter.,unfortunately,遗
7、憾的是Iamafraidthat我恐怕Unfortunately,thegoodsaredamagedwhentheyarrived.Iamafraidthatonlytwoofthetenmachinescanwork.我恐怕10个机器中只有两个能正常工作,Iampleasedtoconfirmthat.我很高兴确定Iconfirmthat.我可以确定Icanassureyouthat我向您保证Iconfirmthebookingoftheroom.Icanassureyouthatwecandeliverthegoodsbytherequireddate.你放心我们可以按照规定日期交货,P
8、leasefindenclosedacheque.Iamenclosingacheque.Weencloseacheque.Pleasefindenclosedapricelist.Pleasefindenclosedabrochure.,atyourearliestconvenience尽早withoutdelay不耽搁assoonaspossibleWewouldappreciateareplyatyourearliestconvenience.如果能尽快地给予答复，我将不胜感激,Thankyouforyourhelp.Pleasecontactusagainifwecanhelpinan
9、yway.Pleasecontactusagainifthereareanyproblems.Pleasecontactusagainifyouhaveanyquestions.Ilookforwardtomeeting/seeingyousoon.Ilookforwardtohearingfromyousoon.,Wearetohearthattheconferencewassuccessful.Pleasefindtheeuropricesasrequested.Iwouldbeveryifyoucouldcontactmeassoonaspossible.Iamtheitemsyoure
10、questedaretemporarilyoutofstock.Weapologiseforanythismayhavecaused.,delighted,enclosed,grateful,afraid,inconvenience,6.PleasemarkthepackagefortheofMaryKing.7.Wetoinformyouthatthevacancyhasalreadybeenfilled.8.Pleasedonothesitatetousifyouhaveanyfurtherenquires.9.Thankyouforyourof10November.10.Wethatyo
11、udealwiththisveryurgentmatteratonce.,attention,regret,contact,enquiry,insist,Ms.RebeccaBrooksSeminarSales16PendallWayBlackburnBB128HTTel:01254374973Fax:01254374988,NorthwestPlantHireNorwestMiltonWayPoultonFY32PNLancs,26May2001,DearMr.Brooks,Thankyouforyourletterandinvoiceof24May,2001.Iamafraidweareu
12、nabletoaccepttheinvoiceasonlysixparticipantsattendedtheseminar,noteight.Moreover,trainingpackswereincludedintheprice.Iwouldbegratefulifyoucouldsendmeacorrectinvoiceforthetrainingcourse.Ilookforwardtoreceivingyourreply.YourssincerelyAlanPickeringAlanPickering,Question46,MEMOTO:allstaffFrom:RichardSau
13、nderproductionmanagerDate:12AprilSubject:overtimeWehaverecentlyreceivedseverallargeorders.Asaresultwewillhavetoaskallstafftoworkatotalof5hoursovertimeaweek.Overtimewillbeintroduced15thApril.,Question47,DearMs.Yates,Iamwritingtothankyouforyourletterof12thJulyandthebrochureyoukindlyenclosed.Iwouldbeveryinterestedtoreceiveavisitfromoneofyoursalespeople.Iproposethemorningofthe4thAugustat10am.Couldyoupleasetelephonemetoconfirmthisorsuggestanalternative?Iaminterestedinanewshredderandpossiblyaphotocopier.Ilookforwardtohearingformyou.Yourssincerely,