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1、ISO9001:2022质量手册英文版模板 Quality Manual Template ISO 9001:2022 Quality Management System Table of Contents 1INTRODUCTION (5) 2QUALITY MANAGEMENT PRINCIPLES (6) 3REFERENCES & DEFINITIONS (6) 4CONTEXT OF THE ORGANIZATION (8) 4.1 O RGANIZATIONAL C ONTEXT (8) 4.2 R ELEVANT I NTERESTED P ARTIES (9) 4.3 Q UA
2、LITY M ANAGEMENT S YSTEM S COPE (9) 4.4 Q UALITY M ANAGEMENT S YSTEM P ROCESSES (10) 5LEADERSHIP (12) 5.1 L EADERSHIP &C OMMITMENT (12) General (12) Customer Focus (13) 5.2 Q UALITY P OLICY (13) Establishing the Quality Policy (13) Communicating the Quality Policy (14) Quality Policy Statement (14)
3、5.3 R OLE,R ESPONSIBILITIES AND A UTHORITIES (15) Top Management (15) Quality Manager (15) Quality Coordinators (16) Managers & Supervisors (16) Employees & Contractors (16) 6MANAGEMENT SYSTEM PLANNING (17) 6.1 A DDRESSING R ISKS &O PPORTUNITIES (17) 6.2 Q UALITY O BJECTIVES &P LANNING TO A CHIEVE T
4、 HEM (18) Establishing Quality Objectives (18) Plans to Achieve Quality Objectives (19) 6.3 P LANNING FOR C HANGE (19) 7SUPPORT (21) 7.1 R ESOURCES (21) General (21) People (21) Infrastructure (21) Operational Environment (22) Monitoring & Measurement Tools (22) Organizational Knowledge (23) 7.2 C O
5、MPETENCE (24) 7.3 A WARENESS (24) 7.4 C OMMUNICATION (25) 7.5 D OCUMENTED I NFORMATION (26) Management System Documents (26) Creating & Updating (27) Controlling Documented Information (27) 8OPERATION (28) 8.1 O PERATIONAL P LANNING &C ONTROL (28) 8.2 C USTOMER R EQUIREMENTS (28) Customer Communicat
6、ion (28) Determining Requirements (29) Review of Requirements (29) Changes in Requirements (29) 8.3 D ESIGN &D EVELOPMENT (30) General (30) Planning (30) Inputs (31) Controls (31) Outputs (32) Changes (32) 8.4 C ONTROL OF S UPPLIERS &E XTERNAL P ROCESSES (32) General (32) Purchasing Controls (33) Pu
7、rchasing Information (34) 8.5 P RODUCTION &S ERVICE P ROVISION (34) Control of Production & Service Provision (34) Identification & Traceability (35) 3rd Party Property (35) Preservation (36) Post-delivery Activities (36) Control of Changes (37) 8.6 R ELEASE OF P RODUCTS &S ERVICES (37) 8.7 C ONTROL
8、 OF N ON-CONFORMING O UTPUTS (38) 9PERFORMANCE EVALUATION (39) 9.1 M ONITORING,M EASUREMENT,A NALYSIS &E VALUATION (39) General (39) Customer Satisfaction (39) Analysis and Evaluation (40) 9.2 I NTERNAL A UDIT (41) General (41) Internal Audit Programme (41) 9.3 M ANAGEMENT R EVIEW (42) General (42)
9、Inputs (42) Outputs (42) 10IMPROVEMENT (43) 10.1 G ENERAL (43) 10.2 N ON-CONFORMITY &C ORRECTIVE A CTION (43) 10.3 I MPROVEMENT (44) APPENDICES (45) A.1 C ORRELATION M ATRIX (45) A.2 QMS P ROCESSES I NTERACTION (48) A.3 O RGANIZATION C HART (49) A.4 Q UALITY M ANAGEMENT S YSTEM D OCUMENT I NDEX (50) A.4.1 Schedule of Procedures (50) A.4.2 Schedule of Report & Forms (50) A.4.3 Schedule of Audit Documents (50)