亚马逊回信邮件模板(共56页).docx

上传人:飞****2 文档编号:14171603 上传时间:2022-05-03 格式:DOCX 页数:56 大小:139.06KB
返回 下载 相关 举报
亚马逊回信邮件模板(共56页).docx_第1页
第1页 / 共56页
亚马逊回信邮件模板(共56页).docx_第2页
第2页 / 共56页
点击查看更多>>
资源描述

《亚马逊回信邮件模板(共56页).docx》由会员分享,可在线阅读,更多相关《亚马逊回信邮件模板(共56页).docx(56页珍藏版)》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。

1、精选优质文档-倾情为你奉上亚马逊回信邮件模板亚马逊客户购买多种产品发邮件确认产品订单邮件模板Dear -Thank you so much for your great support on us.We have received your order of 把订单复制进去.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs?If nothing is wrong, we will ship them asap.Best regards亚

2、马逊客户因购买的商品大小不合适导致退货的邮件模板Dear -Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit did not fit you. Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on r

3、eturning it back, we will go to the further step.Waiting for your reply.Best regards亚马逊卖家发错地址邮件模板Dear -Thank you so much for your great support on us.What a big mistake we made! Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund

4、.Waiting for your reply and hope your kind understanding.Best regards亚马逊卖家发货到达时间邮件模板Dear-Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any question, feel free to contact us and we will reach you at the soonest.Best regards亚马逊卖家发货发货后要求买家写反馈的

5、邮件模板Dear-Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you like it! And we are looking forward to your feedback.Have a nice day!Best regards亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Dear -Thank you so much for your great support and sorry for keeping you wa

6、iting.We checked the tracking information found there is no update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your rep

7、ly.Any inconvenience hope your kind understanding.Best regards亚马逊的商品被跟卖,发警告信的邮件模板。HellowWe have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN :B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attac

8、hment.Please send the confirmation to us after you remove the product as issued from your listing. If you do not comply with these demands, we will have no notice but to claim with seller performance department, which will seriously impact your Amazonselling privileges.Please handle and reply us as

9、soon as possible, otherwise we will complaints and amazon.客户询问货物的tracking number或者有没有发货,给客户的回信邮件模板Dear Customer,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on

10、 the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel fre

11、e to contact us.Best regards买家以不想要为由要求退货,卖家接受退款请求,给买家回信的邮件模板Dear -Thank you for contacting us regarding your inquiry.Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibi

12、lity of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.Also, please make sure that the correct merchandise is being shipped us, 卖家名. We are a seller by the name of 卖家名 on Amazon and we will only accept re

13、turns of our merchandise. If merchandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.We appreciate your cooperation.Best regards买家已经下单,货已经发出去了,但在网上没有查到物流信息,买家发邮件来查询这件货的情况,回复买家的邮件模板。Dear c

14、ustomer,Sorry for disturbing you, we tracked your shipping. The shipping information may not update so prompt, could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards家

15、没有收到货,发邮件询问情况,回复邮件的模板:Dear customer,Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office). International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you pleas

16、e keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards产品被跟卖,发给卖家的警告信模板hellowe noticed that you hove listed these particular item with ASIN which are different from our products.You

17、are against Amazons pllicy so we kindly request that you follow our instruction:Remove you offers from all product pages on A within 24 hours,and do not list items on XX product pages in the future.This is the last warning.if you dont comply with these demands,well have no choice but to file an offi

18、cial claim with the A Seller Performance Department,which will seriousl impact you Amazon performance .XXX买家下单未付款,发给买家催款邮件Dear X, We appreciated your purchase from us.However, we noticed you that havent made the payment yet. This is a friendly reminder to you to complete the payment transaction as s

19、oon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item. If you have any problems making the payment, or if you dont want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order. Thanks

20、again! Looking forward to hearing from you soon. Best Regards, (Your name)发货后超过5 天还未更新物流信息,让买家再等待Dear *,As we all know,its the busiest part of the shopping season and the logistics companies are running at maximum capacity.Your delivery information has not been updated yet,but dont worry-we will let

21、 you know as soon as an update is available.Thank you for your patience!另一笔记1、客户订购多种产品,卖家发邮件确认产品订单Dear buyer,Thank you so much for your great support on us.We have received your order of “XXXXXX”.We will work on your order asap, we just want to confirm the amount of the compass, did you order 10 pcs

22、?If nothing is wrong, we will ship them asap.Best RegardsSellers name译文:亲爱的顾客,非常感谢您对我们的大力支持!我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单,现在我们先帮您确认指南针的数量,您是否订购10个指南针?如果没什么问题,我们会尽快发货。2、客户因订购的商品大小不合适导致退货Dear buyer,Thank you so much for your great support on us.So sorry for the inconvenience that the swimming suit di

23、d not fit you.Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up for this?Just suggestion, if you insist on returning it back, we will go to the further step.Waiting for your reply.Best RegardsSellers name译文:亲爱的顾客,非常感谢您对我们的大力支持!很抱歉,因为这件泳衣不适合您,

24、给您带来不便。这件泳衣可以送给别人作为礼物吗?或者我们这边退部分货款作为补偿?只是建议,如果您坚持要退货,我们会跟进下一步。我们等待您的回信。3、卖家发错地址Dear buyer,Thank you so much for your great support on us.What a big mistake we made!Sorry, but will you still want the items? If yes, we will resend you immediately, if not, we will make you the full refund.Waiting for y

25、our reply and hope your kind understanding.Best RegardsSellers name译文:亲爱的顾客,非常感谢您对我们的大力支持!我们犯了很大的失误。很抱歉,不知您是否还需要这个产品。如果需要,我们会立刻重新发货;如果不需要,我们会全额退款。我们等待您的回复,并希望获得您的理解。4、卖家发货到达时间Dear buyer,Thank you so much for your great support on us.Usually it takes about 7-12 days for the item to reach you.Any ques

26、tion, feel free to contact us and we will reach you at the soonest.Best RegardsSellers name译文:亲爱的顾客,非常感谢您对我们的大力支持!一般情况下,7-12天内您便会收到货物。如有问题,请随时联系我们,我们会尽快将货物送达。5、卖家发货后,要求客户写反馈Dear buyer,Thank you very much for your order!We have shipped the goods and it will arrive at your side soon. Hope you likeit!

27、And we are looking forward to your feedback.Have a nice day!Best RegardsSellers name译文:亲爱的顾客,非常感谢您的订单!货物已发出,您将会很快收到。希望您会喜欢!我们期待您的反馈!祝您今天愉快!6、亚马逊漏发货没有发货缺点击发货后客人需要运单的邮件模板Dear Thank you so much for your great support and sorry for keeping you waiting.We checked the tracking information found there is n

28、o update information as you said.We will contact the post office to find out the problem.We wonder would you still want the item, if yes, inform us the size and we will resend you asap, if not, we will make you the refund.Waiting for your reply.Any inconvenience hope your kind understanding.Best reg

29、ards7、亚马逊的商品被跟卖,发警告信的邮件模板。Hello,We have noticed that you are not authorized to sell this card knife and you have listed this particular item (ASIN:B00GICPZT0) which is sold exclusively by the brand authorized sellers. Please refer to our attachment.Please send the confirmation to us after you remove

30、 the product as issued from your listing.If you do not comply with these demands, we will have no notice but to claim with seller performance department, which will seriously impact your Amazon selling privileges.Please handle and reply us as soon as possible, otherwise we will complaints and amazon

31、.8、客户询问货物的tracking number或者有没有发货,给客户的回信邮件模板Dear Customer,Thank you for contacting us regarding your inquiry.Orders are shipped within two days after they are placed. Usually, we are able to ship orders the next day. Weekend orders are shipped on the following Monday. Please allow 3-9 business days a

32、fter shipment for delivery. You will receive a shipping confirmation email from Amazon when the shipping information has been uploaded.Your patience and understanding are greatly appreciated. If you have any other questions or concerns, feel free to contact us.Best regards9、买家以不想要为由要求退货,卖家接受退款请求,给买家

33、回信的邮件模板Dear Thank you for contacting us regarding your inquiry.Your return request has been approved. You will be receiving a return shipping label and RMA instructions via Amazon. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be

34、 refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.Also, please make sure that the correct merchandise is being shipped us, (sellers name). We are a seller by the name of (sellers name) on Amazon and we will only accept returns of our merchandise. If mer

35、chandise purchased from a different seller is shipped to us, we will need to ship the merchandise back to you and we will also ask you for the shipping cost incurred.We appreciate your cooperation.Best regards10、买家已经下单,货已经发出去了,但在网上没有查到物流信息,买家发邮件来查询这件货的情况,回复买家的邮件模板。Dear customer,Sorry for disturbing

36、you, we tracked your shipping. The shipping information may not update so prompt, could you please keep your patience and wait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards11、买家没有收到货,发邮件询问情况,回复邮件的模板。Dea

37、r customer,Sorry for disturbing you, we tracked your shipping. The package is now on the way to your place(it is now reaching your local post office).International shipping information may not update so prompt, usually it takes around 7-15 days for shipping. Could you please keep your patience and w

38、ait for a few more days? We will keep tracking for you, any news we will inform you asap.Your understanding will be highly appreciated.Best regards另一笔记向买家索要Feedback的邮件模板Dear recent customer,We noticed your shipment recently arrived and are contacting you in regards to the satisfaction level of the p

39、roduct you purchased from us. If you would, please visit the feedback section of the product in question, and leave a small rating and comment. If you have any disputes, or just have a question, do not hesitate to contact us.Thank you,Blah Blah Blah SellerDear recent customer,Thanks for your continu

40、ous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If theres anything I can help with, dont hesitate to tell me.Best Rega

41、rdsBlah Blah Blah SellerDear ,I hope you are well! According to the tracking information online, we noticed that you have received the item we sent on xxxxx. We hope that you are happy with your purchase and if you are, please spare some time to leave positive feedback for us.Your comments and feedb

42、ack help us improve our products and services for other customers. Please do not leave any negative feedback. If you have any problems or concerns about your recent purchase, please get in touch with our customer service as soon as possible and we will do everything we can to help.Yours Sincerely,Yo

43、ur First Name or Store Name发货没有跟踪号&无法跟踪货物位置&客户写信询问跟踪号或产品到哪里了?给客户的回信模板Dear Customer,Thank you for your purchase with us.Your order was sent viaUSPS First Class. A tracking number is unavailable for this order. We sincerely apologize for the inconvenience. Please allow3-9business days from the shippin

44、g date for delivery. If you do not receive your parcel within the next few days, notify us and we will gladly assist you further.If you have any other questions, feel free to contact us.Best regards,Lisa M.Customer Service Representative退货换货相关模板讲我们的产品是复制品要求退回模块Dear customer,Thank u for u email.To ha

45、ve refund from us,you are requested to return them first to oursupplier. but wesincerely hope that you will keep the items. Ourproducts are replica(which has been stated clearly) but of highquality. Further, youcan have a piece of - at much less pricethan the officialwebsite, even the partial refund

46、 not calculated.Pleaseconsiderthis carefully. Thank you! Looking forward to hearingfrom youSincerely.=货物发出期间客户要求退回的模块寄的途中要换的Dear friend,Thank you for your email.Sorry to tell you that the item have beendispatched, and we cant change it for you now . If you receive it and it isnot suitable, you can s

47、end it back and then we will exchange it for you .Best regards.寄的中途要改地址的Dear customer,Thank you for your email.According to our record , your parcel has beendispatched , so we are sorry to tell you that we cant change the address.Sincerely,=家要求冒牌的差质量的要退的模块Dear customer,To have refund from us, you are requested to return them first to our supplier. but we sincerely hope that you will keep the items. Our products are replica (which has been stated clearly) but of high quality. Further, you can have a piece of - at much less price than the official website, even the partial

展开阅读全文
相关资源
相关搜索

当前位置:首页 > 教育专区 > 教案示例

本站为文档C TO C交易模式,本站只提供存储空间、用户上传的文档直接被用户下载,本站只是中间服务平台,本站所有文档下载所得的收益归上传人(含作者)所有。本站仅对用户上传内容的表现方式做保护处理,对上载内容本身不做任何修改或编辑。若文档所含内容侵犯了您的版权或隐私,请立即通知淘文阁网,我们立即给予删除!客服QQ:136780468 微信:18945177775 电话:18904686070

工信部备案号:黑ICP备15003705号© 2020-2023 www.taowenge.com 淘文阁