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1、Business travel第1页Flight problems第2页登机流程登机流程国内航班提前一个半小时。国际航班提前2小时抵达机场。到机场后，先找值机柜台（一大排连起来柜台），每个柜台都有显示器，显示航空企业名称和航班号，找到你乘坐航班号对应柜台，持身份证换登机牌。假如你有行李或违禁物品，能够在值机柜台办理托运，把行李交给值机员就能够。国内航班20KG以内行李无偿。第3页假如你想购置飞行意外险，能够到机场总服务台购置。换完登机牌后，就能够进入安检通道，这里要对你安全性进行检验，遇有违禁物品，在这里会被处理掉。过完安检通道后就进入隔离区，到隔离区后，按登机牌上提醒登机口，找到登机口，在入
2、口处休息等候登机。飞机靠桥后，持登机牌登机，进入机舱后，按登机牌上指示坐位，找到坐位坐好。假如随身行李，能够放在头顶行李箱中。系好安全带，开始愉快飞行旅程。第4页抵达目标地后，按指示方向出港，假如你有托运行李，请到行李处，那有输送皮带将您行李送出来。假如机场比较大型，皮带也可能有多条，但每条都会有显示器显示航班号，你要按号去查找并领取。领取行李后，给行李人员查对一下行李号和登机牌号码，就能够出港了。飞行旅程结束。假如你乘坐是经停航班，抵达经停城市后，全部乘客要下机，下机后，就在隔离区等候半小时到1小时，此时你能够四处活动一下，能够上上厕所，逛逛商店，但不要出隔离区，因为你没有手续，无法进入安检
3、通道。等候通知，不要离登机口太远，等候重新登机后，继续后半段旅行第5页Flight expressionsfrist class 头等舱 business class 商务舱economy class 经济舱round-trip ticket 往返机票single/one-way ticket 单程票Air traffic controller 空中交通指挥员Departure board 出港指示牌Departure lounge/hall 候机室International/domestic flight 国际/国内航班Boarding pass/card 登机牌Airport termin
4、al 机场航站楼第6页Check in办理登机手续 check out 结账离开Construction fee 机场建设费Baggage handler 行李员Passport control 验护照Luggage/baggage claim 行李领取处Gate;departure gate 登机口Scheduled time 预计抵达时间Actual time 实到时间Take off/land 起飞/降落Delayed;cancelled 延期/推迟Luggage tag 行李标签第7页Trip&Journeytravel旅行 journey 旅途,能够至真正旅游中旅途,也能够引申为人生
5、旅途等 Trip 旅途,主要指旅游中旅途,行程He needs to travel between cities all the time.他需要在不一样城市间往返穿行.Life is a journey full of surprises.生活是充满惊奇旅途.How was your trip to shanghai last week?你上周去上海旅途怎样?第8页Reported/indirect speechShe says,“I am hungry”.What does she say?She says that she is hungry.人称时态等改变人称时态等改变第9页He sa
6、id:“Ive left my book in my room.”She said to Tom,“I can help you.”She says,“This is his book.”He said,“It could be delayed.”She said,“It will be early for me to go there.”The mother said,“Tom,get up early,please.”The teacher said,“The earth goes round the sun.”He said,“I have studied English since I
7、 was a boy.”She said,“I read the book while I was waiting for a bus.“What did you do here yesterday?”the old man asked my brother.第10页No card,no ticket第11页Dear Mr Bennet,The editor of our in-flight magazine has written to me about your complaint.I have spoken to the check-in staff,and they told me w
8、hat they do in these situations.As credit card fraud is a serious problem nowadays,we make every effort to protect our customers.On this accasion,we would like to refund you$375.And we look forward to seeing you on board one of our planes in the future.Yours sincerely 第12页Travel arrangementsHotel am
9、enities第13页Which one is the most important?Lift Jacuzzi(按摩浴缸)Mini bar hair dryerFitness room 健身室Free newspapersAir conditioningSwimming poolConference roomTranslation servicesDirect-dial telephoneRoom serviceInternet connectionLaundry service第14页RestaurantState-of-the-art gymSports facilities:indoor
10、 and outdoor swimming pools,tennis courts,nine-hole golf courseSecretary and translation servicesBusiness support:computers,printers and scanners,high-speed internet access,photocopying and faxing facilities24-hour multilingual concierge serviceAirline reservationsInternet broadband accessDirect-dia
11、l multi-line telephones with voice mail第15页Dear Mr Rogers,We are looking for a hotel to host our marketing conference from 23/06 to 26/06,with about 20 people attending.We will need one conference room with a computer for PPT.We wont need an internet connection.We will need full-board,single-room ac
12、commodation for everyone attending,for three nights from 03/06.Could you please confirm the availability of the rooms,and send me a full quote for the rooms and equipment?Yours sincerely第16页DearThank you for your enquiry about hiring our hotel.We have 24 single rooms available for the dates you ment
13、ioned,and also one conference room.All of our conference rooms have computer presentation facilities with internet access.The accommodation costs$95 per room per night,and the conference room costs$650 per day,including the cost of equipment and the presence of a technician.Therefore,the total cost
14、is$7,650.I look forward to hearing from you.Yours sincerely第17页At the hotelA business centre secretary deals with business peoples needs.A porter carries peoples bags and suitcases.A waiter works in a restaurants and brings food to customers.A chambermaid cleans and tidies hotel bedrooms.第18页Arrangi
15、ng business travel09:00-nine oclock;nine am;oh nine hundred hours;nine in the morning12:15-a quarter past twelve;twelve fifteen pm07:45-a quarter to eight;seven forty five am21:30-half past nine;twenty one thirty;nine thirty pm17:05-five past five;seventeen oh five22:40-twenty to eleven;twenty two f
16、orty;ten forty pm第19页Possible flightsAny on Tuesday evening,or Air France at 06:40,and British Air ways at 06:20,on Wednesday morning.第20页Changes to flight detailsWe have just heard that there is going to be a strike by air traffic controllers in Pairs next week,so all flights to Pairs will be diver
17、ted to Lyons.The strike could last only a short time,but there is no guarantee of this.Therefore,we can give you a refund on your ticket,or alternatively make a booking for later date.Please let us know which option you would prefer.Yours sincerely 第21页From:JK WikinsTo:TravelenseSubject:Re:Changes t
18、o flights detailsThank you for your email about the strike in Pairs next week.As I must go to Pairs,Ill go by train.Therefore,I would be grateful for the refund on my ticket.Yours sincerely,第22页Dear Gianni,I havent received your data yet,and its getting to late.I have to write the report for Cairoli
19、&Sons,and I need the data for this.Please send it by tomorrow morning.ThanksMargareha第23页Dear Emilia,Thanks for your report.I found it very useful and interesting.It was well written and complete.Id like to talk to you personally about your conclusions.Would next Thursday be convenient?Best wishesMark第24页Thank you!第25页第26页第27页第28页