后台管理系统简介(英文版).pptx
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1、Back Office System後檯管理系統Back Office SystemnFunctions:nSystems generally work behind the scenes nDesigned to automate key business function rather than serve the customer directlyBack Office SystemnPayroll systemsnAutomate the calculation and payment of wages and salariesnPersonnel systemsnStore and
2、analyze information about employeesnAccounting systemsnAutomate the process of drawing up periodic financial reportsnMarketing systemsnHelp analyze the market position f the hotelPayroll SystemsnCalculating payroll can be a complicated and time consuming processnDifferent work hour with different ra
3、tenRegular work hours ; overtime work hours; shift allowance;bonusesetcnIncome tax and national insurance charges must be calculated for every employeenhealth insurance deduction has to be madenCumulative period-to-date figures hav eto be stored and periodically reported to the Inland Revenue; Payro
4、ll SystemsnHospitality industry has several peculiar characteristics which make payroll calculation even more complicatednEmployees are multi-skilled and work in several departments, each with different hourly wage ratesnService charge has to be collected and distributedPayroll SystemsnWhat computer
5、ized packages can do about the payroll process?nAutomate the payroll processnReduce the time needed to complete the processnWages are paid frequently, major saving of time (cost) are possiblePayroll SystemsnHow does the payroll system works?nThe number of hours are entered into the system from a tim
6、e sheet, ornTransferred automatically from an electronic device (eg. Time clock)nHotel and catering computer systems can also act as time clocknEPOS or PMS can record the log-on and log-off time of each employee, and report the number of hours worked to the payroll systemnOnce the gross wage is know
7、n, the amount of tax due can be calculated using data from the employees master filePayroll SystemsnHow does the payroll system works?nItemized paylslips, listing all deductions, are then produced automatically by the system; some systems can print personalized pay cheques showing the name and the c
8、orrect amount due to each employeenSome systems allow payment to be made by Bank Giro, which reduce the costs of bank charges and administrative time when use cash or cheques for payroll. nBusiness cost are reduced (one cheque for entire payroll)nEmployee get paid more quicklyPayroll SystemsnHow doe
9、s the payroll system works?nFrom the banks point of view: Bank Giros are time consumingnSolution: Paypath or BACS(Bank Automated Clearing System), nallow the same data to be taken to the bank on computer disk, where it can be read directly ito the banks computernLess time is needed for processing th
10、e transactions, which is reflected in lower bank charges for the servicenSolution2: electronic funds transfer (EFT)nEliminates the need to go to the bank.nData can be transferred electronically, and the funds required for payment automatically removed from the firms bank accountTime sheetRestaurantW
11、eek ending: 21 Aug 99NameMondayTuesdayWednesdayThursday FridaySaturdaySundayTotalAnderson, John88889849Barker, Clive88488440Dunne, Joe9888841Fagan, Tom8888436Hogan, Fred4888836Twoomwy, Fred81088842Total Hours37323634323736244Employee Time SheetEmployee Master File Employee Master File Private and co
12、nfidential Employee no. 67845 Address: 127 Anglesea Rd Surname: Smith Donnybrook First name: Fred Dublin 4 Marital status: Married Social insurance no. 1236789A Payment period: Monthly Tax table: C Annual tax-free allowance 4230 Social insurance category: A1 Salary to date: 8000 Number of contributi
13、ons: 32 TFA to date: 2810 Cumulative tax paid: 2018 Personnel SystemsnBecause of the links between the payroll and the personnel departments, their computer systems tend to work closely with each other. In some cases, personnel systems incorporate payroll as part of their functions. However, it is m
14、ore common to have separate systems because each has its own goals and objectives.Personnel SystemsnFunctions:nStore a variety of information about each employeenAnalyzed data in various ways to produce useful information for the personnel manager.nLabour scheduling can assist in drawing up staff ro
15、stersPersonnel SystemsnComputerized Labour scheduling system nNumbers and skills are entered into systemnUse mathematical optimization technique to draw up rostersnMinimizes labour costs by making as much use as possible of permanent staff and by avoiding overtimenConfusion is reduced, as each emplo
16、yee received detailed individually printed report showing where and when he or she is scheduled to workPersonnel SystemsnPersonnel systems are still relatively uncommon in the hotel and catering industry.nIndividual hotels or restaurants tend to employ a relatively small number of people, and using
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