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1、2021 MobileIndustryImpact Report:SustainableDevelopmentGoalsSeptember 2021Copyright 2021 GSM Association2The GSMA is a global organisation unifying the mobileecosystem to discover,develop and deliver innovationfoundational to positive business environments andsocietal change.Our vision is to unlock
2、the full power ofconnectivity so that people,industry,and society thrive.Representing mobile operators and organisations fromcross the mobile ecosystem and adjacent industries,the GSMA delivers for its members across three broadpillars:Industry Services and Solutions,Connectivity forGood,and Outreac
3、h.This activity includesunderpinning the technology and interoperability thatmake mobile work,advancing policy,tackling todaysbiggest societal challenges,and providing the worldslargest platform to convene the mobile ecosystem atthe MWC and M360 series of events.GSMA Intelligence is the definitive s
4、ource of globalmobile operator data,analysis and forecasts,andpublisher of authoritative industry reports and research.Our data covers every operator group,network andMVNO in every country worldwide from Afghanistanto Zimbabwe.It is the most accurate and complete setof industry metrics available,com
5、prising tens of millionsof individual data points,updated daily.GSMA Intelligence is relied on by leading operators,vendors,regulators,financial institutions and third-partyindustry players to support strategic decision-makingand long-term investment planning.The data is used asan industry reference
6、 point and is frequently cited bythe media and by the industry itself.We invite you to find out more at Follow the GSMA on Twitter:GSMAOur team of analysts and experts produce regularthought-leading research reports across a range ofindustry Published September 2021ContentsForewords48Introduction an
7、d key findingsImpact of the mobile industry on the SDGsSupporting the world to go digitalImplementing sustainable business practices in the mobile industryConnecting consumers and businessesConclusion16263846584Fo rewo rd s5A message from Mats Granryd,GSMA Director GeneralSix years have passed since
8、 the mobile industry stepped forward and committed to all 17 SustainableDevelopment Goals(SDGs).Every year since,we have produced this report to update on progress,highlightsuccesses and identify areas that require even more considerable effort.As the world adapts to and emerges from the globalpande
9、mic,keeping the promise of the SDGs has neverbeen more critical.Before the Covid-19 outbreak,the world was not on track to meet the 2030 goals.Although there had been significant improvements inareas such as reducing poverty and gender equality,progress on other goals had stalled and,in some cases,r
10、eversed.While the full effect of the pandemic is not yetknown,it is clear that Covid-19 has set us even furtherback on achieving the“worlds to-do list.”billions of people relied on mobile technology for everyaspect of their day-to-day lives.Mobile connectivitybecame the lifeline keeping societies mo
11、ving as wesuddenly turned online for everything from educationto healthcare.Thanks to continued investment ininfrastructure and the resilience of networks,the mobileindustry continues to achieve its highest impact on SDG9:Industry,Innovation and Impact.Despite this achievement,the pandemic exposed a
12、ndincreased some of the greatest inequalities.Our digitaldivides are still there:people lacking digital skills,unconnected rural communities,SMEs not being able totransform digitally.Recent reporting by the UN and the World Bank showthat more people have been pushed into extremepoverty,gender inequa
13、lities have been exacerbated andthe climate crisis continues to worsen.The SDGs have never been more important.The world hasshown the ingenuity and drive that it is capable of overthe past two years.As we pause to reflect on our progressso far,we must look to the mammoth tasks ahead.As anindustry,we
14、 must continue to connect the unconnectedand we must enable other industries to realise theirmaximum effect on the SDGs.We call on world leaders,the public and private sector to work together toIn 2020,the global average SDG index score decreasedfor the first time since the adoption of the SDGs in 2
15、015.If we want to achieve the SDG targets by 2030,anextraordinary global effort will be required by everyone including governments,the private sector andindividuals.The global effort to develop vaccines forCovid-19 at unprecedented speed shows what humanbeings are capable of when we work together to
16、ward acommon goal.accelerate our progress towards achieving the SDGs.Despite the difficulties of the last 18 months,the mobileindustry has continued to increase its impact acrossevery SDG and,although the industrys progress sloweddown due to the crisis,the pandemic highlighted the vitalrole that mob
17、ile plays in peoples lives.Around the world,Mats GranrydGSMA Director General6A message from Stephane Richard,CEO Orange,Chairman GSMAAs a leader of the mobile industry,I firmly believe that our sector is at the heart ofthe solutions that will and must be designed to tackle some of societys greatest
18、challenges in the coming years.We are facing a number of new issues:How can we contribute to equality and social progress,when trust in our society is often eroded?Overcoming our digital divides remain a priority.Mobileoperators continue to deploy,extend and upgradenetworks.There are now less than 5
19、00 million peoplewith no 3G or 4G network coverage.However,3 billionpeople are left behind.This means that they have thecoverage,but do not benefit from it whether througha lack of digital skills,financial means or locally adaptedservices.How do we ensure our services do not exclude the mostvulnerab
20、le,but instead can be used to reduce social andgeographical inequalities?How do we collectively act to reduce climate change?We have the chance to be an industry that has supporteddevelopment and has built trust for over a century.Thebenefits of technological progress for humanity dependnot on the t
21、echnology,but on what we do with it.Thisis why each year we are proud to review our collectivecorporate progress on the SDGs and to share whatactions are needed to deliver the 2030 agenda.Yet,when we succeed in connecting people,weincrease equality,prosperity and well-being.With 30 million employees
22、,2.7 trillion CAPEX since2000,more than 5 billion people using a mobile phoneand 25 billion IoT connections across the world,themobile industry has shown that it has the powerand the scale to make a meaningful difference.Wewere one of the first industries to join the UnitedNations Sustainable Develo
23、pment Goals and today wecontinue to deliver on this promise.During the pandemic we learnt how essential mobileconnectivity is for our resilience and how much we areable to push the boundaries,using our abilities andresources to keep the world connected.Through our networks,people can access educatio
24、neven when they cant go to school.Through our networks,people are informed abouthealth,protection measures and emergency situations.Stphane RichardChairman and CEO Orange,Through our networks,people can continue to accesscountless services,from retail or public services tomobile banking.They can als
25、o continue to work andearn an income.GSMA Chairman7801Introduction andkey findings92021 Mobile Industry Impact Report:Sustainable Development Goals01.Introduction and key findings10Across the world,many countries are recovering froma devastating public health and economic crisis,whileothers are stil
26、l experiencing it.As of 8 September 2021,there had been over 220million confirmed Covid-19 cases globally and more than4.5million confirmed deaths.1 To mitigate the spread ofthe virus and avoid overwhelming public health systems,lockdown restrictions and social distancing measureshave been put in pl
27、ace.However,the subsequenteconomic and social impacts have been severe.In2020,255 million full-time jobs were lost,an additional119124million people were pushed into extreme povertyand 101 million children fell below the minimum readingproficiency level amid widespread school closures.2Furthermore,d
28、espite the slowdown in economic activityand global travel restrictions,the pandemic has donelittle to mitigate the ongoing climate crisis.3Looking forward,the global economy is set to expandby 5.6%in 2021 its strongest post-recession pacein 80 years.4 However,the recovery is set to beuneven and larg
29、ely reflects sharp rebounds in somemajor economies.In many low-and middle-incomecountries(LMICs)the outlook is less positive,asobstacles to vaccination continue to weigh on socialand economic activity.As a result,the serious health,economic and social consequences of the pandemicare likely to contin
30、ue,undermining decades ofdevelopment efforts.1Johns Hopkins CSSE.Note:The CSSE states that its numbers rely upon publicly available data from multiple sources,which do not always agree.234The Sustainable Development Goals Report,United Nations,2021The State of Global Climate 2020,World Meteorologica
31、l OrganisationGlobal Economic Prospects,World Bank,20212021 Mobile Industry Impact Report:Sustainable Development Goals1101.Introduction and key findingsThroughout the crisis,digital technologies haveplayed a pivotal role in enabling social and economicactivities to continue.People around the world
32、haverelied on the internet to stay connected to friendsand family,access education and health services,and work remotely.This underscores the importanceof connectivity in our daily lives and,in particular,the value of mobile networks,which remain the onlyform of internet access for many people.Howev
33、er,the pandemic has also shone a light on the need tobridge the digital divide.People without internetaccess are most vulnerable to the economic andsocial disruptions caused by the pandemic.This hasincreased the urgency of identifying solutions toaccelerate mobile internet adoption and use.This sixt
34、h annual SDG impact report demonstrates themobile industrys continued commitment to the SDGs.It shows that,despite the significant challenges posedby the pandemic,the mobile industry increased itscontribution to all 17 SDGs in 2020.This reflects the effortsof mobile operators and their partners in r
35、espondingquickly and effectively to the Covid-19 crisis.Operatorsin every region have been proactive in reaching out totheir customers,working with public authorities and thirdparties to provide a range of vital services,and supportingthe communities in which they operate.However,whilethe mobile ind
36、ustrys SDG impact increased in 2020,progress slowed amid the pandemic.This highlights theimportance of taking decisive action over the next decadeand driving the acceleration of digital transformation.2021 Mobile Industry Impact Report:Sustainable Development Goals01.Introduction and key findings12K
37、ey findingsThe mobile industry is halfway to maximising itspotential impact on the SDGs.The average SDG impact score improvementslowed in 2020 amid the Covid-19 crisis.33%48%50%201520192020In 2020,the mobile industry increased its impactfor each of the 17 SDGs,achieving an average SDGimpact score of
38、 50.This means the industry isachieving 50%of its potential contribution to theSDGs up from 48%in 2019 and 33%in 2015.Progress cannot be taken for granted,especiallywith the pandemic undermining decades ofdevelopment efforts.There are less than 10 yearsleft to achieve the 2030 SDG targets and therei
39、s more to be done to accelerate the mobileindustrys impact.Mobile adoption continued to increase in 2020,despite the economic recession,supporting theindustrys contribution to multiple SDGs.5.2 billion people(67%of the global population)3.3 billion people(64%of mobile subscribers)By the end of 2020,
40、5.2 billion people(67%of theglobal population)were using a mobile phone,representing an increase of 90 million people since2019.In addition,four billion people(51%of the globalpopulation)were also using the mobile internet,which is an increase of 220 million since 2019.used mobile to make video call
41、s,aiding several onlineactivities,including e-learning,telehealth and remoteworking.This represents an additional 440 millionpeople since 2019.This supports the mobile industryscontribution to SDG 3:Good Health,SDG 4:QualityEducation and SDG 8:Decent Work and Economic Growth.2.6 billion people2.3 bi
42、llion people(50%of mobile subscribers)(45%of mobile subscribers)used mobile financial services(such as mobile banking andmobile money).This represents an increase of 270 millionpeople since 2019.Using mobile financial services helps tocreate employment opportunities,raise productivity andformalise t
43、he economy,contributing to SDG 1:No Povertyand SDG 8:Decent Work and Economic Growth.used their phone to purchase goods and services,representing an increase of 300 million since 2019.During the pandemic,more people used mobile topurchase food and other essential products and servicesas they became
44、less comfortable handling cash.2021 Mobile Industry Impact Report:Sustainable Development Goals1301.Introduction and key findingsThe mobile industry is making continuedprogress on disclosing climate data(ratherthan performance)and setting targets foremissions reductions.Net zeroby 2050At the end of
45、2020,69%of operators byconnections and 80%by revenue disclosedtheir climate impacts,while 31%of operators byconnections and 36%by revenue had set carbonreduction targets to be net zero by 2050.The mobile industry achieves its highest impacton SDG 9:Industry,Innovation and Infrastructure,driven by th
46、e reach of mobile.Despite rising mobile data traffic,mobilenetworks delivered a 33%improvement indownload speeds in 2020.33%3 G4 G5 G94%87%17%At the end of 2020,3G population coveragereached 94%(equivalent to 7.3 billion people),while 4G population coverage totalled 87%(equivalent to 6.7 billion peo
47、ple).5G networkscovered 17%of the global population withcoverage above 80%in six markets.Rising 4G adoption,in addition to 5G take-up in pioneering markets such as Chinaand South Korea,was the key driver of theimprovement in mobile data speeds.Thisenables mobile to support a broad range ofservices,e
48、nhancing the industrys SDG impact.Mobile operators played a pivotal role inkeeping individuals safe and economiesfunctioning in the pandemic.An important lesson from the Covid-19 crisis hasbeen the importance of cooperation in tacklingbig issues in society.Mobile operators have been proactive inreac
49、hing out to their customers,working withthird parties to provide a range of vital servicesand utilising the power of mobile big data(MBD)to drive powerful analytical tools.Multi-stakeholder partnerships involving the publicsector,NGOs and other industries are pivotal tothe mobile industrys SDG impac
50、t.Collaborationmust continue in order to accelerate progressagainst the SDGs.2021 Mobile Industry Impact Report:Sustainable Development Goals01.Introduction and key findings14The mobile industry and the SDGs key milestones20162017201820192020IndustryMobile industrycommits to theSDGsLaunch of the WeC