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1、 2023商务英语考试初级测试练习 第 1 题：单项选择题: Could we postpone my visit to your office until the week commencing 5 September? A.The visit will be delayed until someday after September 11th. B.The visit will be made someday from September 5th to September 11th C.The visit will be cancelled because of a meeting on
2、September 5th. 第 2 题：单项选择题: Mortgage and other financing income decreased $8.8.million to $18.8.for the year ended December 31，2023 The jncome in 2023 was reduced A.to $8.8 million. B.to $18.8 million. C.from $18.8 million to $8.8 million. 第 3 题：单项选择题: We are looking for a Principal Economist，who as
3、 well as advising managers and boardmembers on environmental economic policy matters，will develop policy relating to costbenefit analysis at the upcoming review and beyond. A.The Principal Economist will become a board member. B.The Principal Economist will deal with environmental matters. C.The Pri
4、ncipal Economists major responsibility is to make certain policy. 第 4 题：单项选择题: Since two speakers are now unable to attend，we shall require only 2 Seminar Rooms instead of the 4 booked. A.Now two seminar rooms are enough. B.More seminar rooms will be needed. C.Six seminar rooms have been reserved. 第
5、 5 题：单项选择题: Payment Advertising rates are specified in the Rate Card.Rates are quoted exclusive of Value Added Tax and any other applicable sales taxes. A.Value Added Tax is included in sales taxes. B.Sales taxes are included in the rates. C.No taxes are included in the rates. 第 6 题：READING (PART TW
6、O ): A.Setting up an Online Home Based Business2 Mistakes to Avoid B.Tips to Buying Property Abroad C.How to Conduct an Intervew? D.Management Communication Techniques E.Five Tips on Advertising Your Property F.Honesty Proves Best Policy for Job Hunter G.Land InvestmentAn Investors Guideline H.Five
7、Signs Youre in the Wrong Job 1小题 John Shawn wants to selI his house. 2小题 Robin Seaton is responsible for recruiting new staff. 3小题 Thomas Kingsley is looking for a new job. 4小题 Mary Kay would like to start business on the Internet. 5小题 James Bensen is going to buy a house in another country. 第 7 题：R
8、EADING (PART FOUR ): Capacity，Safety and Efficiency Bosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features. Built to the toughest quality standards，these ovens stand up to the most rigorous use，thanks to Boschs use of highly durable parts，quality
9、-auditing of all parts vendors and 100%quality testing before shipping.Boasting the largest capacity* in the U.S.Bosch ovens can cook an entire meal at once.Plus，an extra-largeviewing window allows you to monitor the progress ofmeals easily.Whatever life throws at them，Bosch built-in evens can handl
10、e it with ease. Safety is important to you.So Bosch ovens offer a recessed top heating element and a concealed bake element.It helps prevent accidental burning when removingdishes. 1小题 Bosch built-in ovens hold the most compared with any other ovens available. A.Right B.Wrong C.Doesnt say 2小题 Bosch
11、built-in ovens have a life-span of at least 10.years. A.Right B.Wrong C.Doesnt say 3小题 All the parts of Bosch built-in ovens are made by Bosch. A.Right B.Wrong C.Doesnt say 4小题 Every Bosch built-in oven will be tested in the factory. A.Right B.Wrong C.Doesnt say 5小题 You can remove the dishes through
12、 the large viewing window. A.Right B.Wrong C.Doesnt say 6小题 The temperature inside Bosch built-in ovens is lower than other ovens. A.Right B.Wrong C.Doesnt say 7小题 People will not be burned by Bosch built-in ovens when using them. A.Right B.Wrong C.Doesnt say 第 8 题：READING (PART FIVE ): Never Quit!T
13、he Ups and Downs of Running a Family Business picked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights，hoping that in the pages of the book，Id find some little piece of sales wisdom to restate at the upcoming sales managers meeting th
14、ats where I was flying. And so I began reading in the terminal. Even after the plane settled into its altitude，I couldnt put Never Quif!down.I continued to read，even forgetting to make a few notes in a margin.The notes were already made.The author has bullet list after bullet list of helpful pointer
15、s.But what absorbed me most was the story of running a family business.Gray offered personal glimpses of challenges as well as successes.and then held them both up as examples of opportunity for positive growth. This is a business book，yes. However，it is a family business book.There are the real sto
16、ries of real people.But the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged，to use those core beliefs to find another method to achieve the desired right results.And so，when a business owner meets with something
17、they believe is beyond their control，they will redefine success or the ways they might getthere.They will neverquit. The focus on customer service also came at a goodtime for me;this is a huge talking point at our company，which is struggling to maintain excellent customer service at a time when sale
18、s are(thankfully)outpacing customer service rep availability，and so customer interactions are being timed and evaluated.Its a challenge，but I found something in almost every chapter of Graysbook that boils customer service techniques down to something as simple as a customer-friendly greeting.It mak
19、es it seem do-able. This book is going to be popular with family business owners everywhere.It is well-written，but more important.it is a good read.Ive decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again. 1小题 The reviewer
20、decided to read the book because A.one of his friends told him lhe book was excellent. B.he was sure he would get some useful advice. C.he thought he might collect some information for the meeting. 2小题 The reviewer didnt make notes in the margin of the book because A.it was not convenient on the pla
21、ne. B.the author of the book had made them. C.he borrowed the book trom others. 3小题 Which parts of the book did the reviewer enjoy reading most? A.The authors experience in family business operation. B.The lists of helpful information offered by the author. C.The advice on skills in selling made by
22、some business owners. 4小题 The book tells small business owners that A.there will be many things that they couldnt manage. B.they could get encouragement from the book. C.they should achieve their respective goals in various ways. 5小题 The reviewer finds the information about customer sewice very usef
23、ul because A.his company doesnt have enough staff to provide good customer service. B.the sales in his company is decreasing gradually. C.the customerscomplaints are on the rise. 6小题 The reviewer believes A.this book will appeal to everyone. B.his employees will be interested in this book. C.family
24、business owners will like this book. 第 9 题：READING (PART SIX ): Hiring：Do You Know How Importont to Pick Them? Your small business is growing，the market has a need (1) .your product，and youre recruiting employees to expand your business.What could possibly (2) wrong?The answer is，a lot， (3) you dont
25、 hire the right people. One of the differences between businesses that boom and (4) .that limp along is good employees. Obviously，your talent as an entrepreneur has a lot to do (5) .the success of your business，but you (6) .only go SO far by yourself.You must find good employees，figure out (7) .moti
26、vates them，and then place them into the right position. Hiring employees is (8) and requires a lot of patience and energy.You have to resist the temptation to fill the job quickly with one of the first few (9) .who come along or (10) someone who is only sufficient (11) you want to stop (12) and get
27、back to your business. 1小题 A.for B.to C.in 2小题 A.leave Be C.go 3小题 A.although B.if C.but 4小题 A.these B.those C.they 5小题 A.on B.in C.with 6小题 A.can B.ought C.shall 7小题 A.what B.that C.which 8小题 A.time-consume B.time-consumed C.time-consuming 9小题 A.person B.people C.peoples 10小题 A.hire B.hires C.hirin
28、g 11小题 A.so B.because C.while 12小题 A.interviews B.interview C.interviewing 第 10 题：READING (PART SEVEN ): There are a few changes in the original plan for Ms.Garcias visit on Wednesday 20.October.The flight is due at 11：00.and its about 45-minute drive to our company.At 12：30，the lunch will be at the
29、 Swan HoteI instead of the White Hart.At 16：00，Tom McAIlister will show the video about our new product.Carol Snape will be absent.As John Sallis has to leave early.Sue Smith will take Ms.Garcia to the airport.Could you please inform Ms.Garcia of the changes?ThanksHenrik Hi，Henrik， Ill send Ms.Garci
30、a a new journey plan at once. Best regards， Colleen Journey Plan DATE：(1)_ 11：45. arrival at(2)_ 12：30.lunch at(3)_ 14：00. Meeting in boardroom 15：30. Coffee break 16：00.Product presentation (made by(4)_) 18：00. (5)_to accompany Ms.Garcia to the airport 第 11 题：填空题: You have just received a telephone
31、 call for your colleague，Sue Benton，who is away from her desk.A sales representative，John Smith，frOm Bartons Co has been delayed.He cannot get to a meeting with Sue，but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back. Write a message for your coll
32、eague saying： who has called why he wilI be Iate when he can get there what he wants Sue to do Write 30-40.words. Write on your Answer Sheet. Message 第 12 题：填空题: You are the manager of a small factory and you have received this email from Ms.Spinks，Director of Sales at Twining Electricals. To. David
33、 bentley CC. Subject: Missing delivery Dear Mr.bentley, I hope this email gets to yOuI have copied it to your home address as well，and am also sendinga letter by post，but this is urgent.We have been trying to contact your factory by phone all morn-ing but we cannot seem to get through. Our last orde
34、r to you was supposed to have arrived yesterday，but as of 1 0am this morning it stillhas not come.When we made the order we explained the impoance of timely delivery-we willlose money if there is another 24 hours delay.We have always had such good service frOm you inthe past，SO this is most disappoi
35、nting.Please contact US as soon as possible and let US knowwhat is happening. Yours sincerely， Sonia Spinks Director of Sales TWINING ELECTRICALS write a reply email apologizing for the delay explaining why the delivery was held up and why she has not been able to contact you explaining how she will
36、 get the order in time offering a small compensationg for the delay Write 60-80 words. write on your Answer Sheet. To. Sonia Spinks CC. Subject: Re:Missingdelivery Dear Mr.bentley, 第 13 题：LISTENING (PART ONE) : 1小题 When will he meet with Trevor? 2小题 What do the speakers say about Jack? A.He is unmot
37、ivated. B.He is incompetent. C.He is irresponsible. 3小题 Whats wrong with the last page of the fax? A.It is not sent. B.It is not signed. C.It is not stamped. 4小题 When will the group discussion start? 5小题 What does the man say about the software? A.Useful for the options they need. B.Useless for the
38、options they need. C.Useless for advanced options. 第 14 题：LISTENING (PART TWO ) : Meeting Notes The problem：Cause of the output(1)_of bicycle frames High(2)_rate Low(3)_from fill-in workers Caused by extreme heat in the workshop The temperature records： Average temperature difference inside and outs
39、ide the workshop：(4)_The highest temperature record last summer：41 Current situation： 11 of the 36.employees have been changed It takes about(5)_days altogether to find a new worker，train him and make him as productive as the old employees. Loss： Producing(6)_less units per summer. Costing(7)_dollar
40、s in potential earnings. 第 15 题：LISTENING (PART THREE ) : Lecture Notes When doing business over the telephone，you have to pay special aention to the listening and speaking skills. Tip 1.Raise your(1)_and smile as you speak; Reason：You dont have the advantage of talking with them in person. Effect：G
41、iving your voice a(2)_ making you sound cheerful. Although the customers cannot see your smile，they can feel the(3)_through your voice. Tip 2.Remember and use the customersnames; Reason：People love their names and love to hear their names. Effect:Making the service more(4)_and(5)_. Dos：Listen closel
42、y to catch the name/make a(6)_/write it down. Donts：Only be concerned about impressing them or how to(7)_to them 第 16 题：LISTENING (PART FOUR ) : 1小题 What is the most important aspect of a managers job? A.To find the most hard-working employees. B.To make the employees enthusiastic about work. C.To e
43、ncourage the employees cooperate with each other. 2小题 According to Prof.Bevan，which item comes out last on the list of motivation tools? A.Trust. B.Praise. C.Money. 3小题 According to the Saratoga Institute reports，which factor is NOT the major reason for quitting a job? A.Not suitable for the job. B.Not happy with the pay. C.Not pleased with the leaders. 4小题 What should good managers do to keep employees engaged? A.Offer them pay rise on a regular basis. B.Give them feedback