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1、BSC 架構所應須具備的條件l l提供發展提供發展 BSC BSC 的指導原則的指導原則&strategy-focused&strategy-focused metricsmetricsl l彈性的展現方式彈性的展現方式(策略與矩陣管理策略與矩陣管理)l l多樣化的資料存取方式多樣化的資料存取方式(Multiple(Multiple Data Source)Data Source)l l整合分析的能力整合分析的能力,例如例如 OLAP ReportsOLAP Reportsl l可執行與可運作的工具可執行與可運作的工具(Actionable tools)Actionable tools)l l
2、整合教育訓練與溝通整合教育訓練與溝通l lKM:KM:知識管理知識管理,BSC,BSC相關文件的管理相關文件的管理l l與其他系統的整合與其他系統的整合(例如例如 ERP,BI,ISO 9000,ERP,BI,ISO 9000,Six Sigma)Six Sigma)l l系統擴充之容易度系統擴充之容易度Microsoft BSC framework微軟平衡計分卡架構個人化的入口網站最佳實例策略與矩陣管理知識管理e-Learing可執行與可運作的工具商業智慧微軟 微軟平衡計分卡 平衡計分卡架構 架構個人化的入口網站Scoreboard 平衡計分卡摘要可執行與可運作的工具Demo-Microso
3、ft BSC ToolkitUnderlying Conceptsl l 一系列技術,工具與最佳實例的組成l l 讓企業使用熟悉的工具來加速BSC 的建置l l BSC 不是 software package,而是可延伸的發展平台l l 整合現有系統與 BI 系統l l 彈性,開放,具發展空間的架構l l 時效性,低成本,可延展,易管理BSC Framework Technologyl l Education on Best Practicesl l 適合不同Users 不同的 View Business usersBusiness users Light technical people L
4、ight technical people BI developersBI developers Web developersWeb developersl l 系統需求 Windows 2000 ServerWindows 2000 Server SQL Server 2000SQL Server 2000 SharePointSharePoint Portal Server Portal Server Office XPOffice XPCase StudyMicrosoft Scorecard PortalKnowledge Base Knowledge BaseHTML Foundat
5、ion HTML FoundationCollaborative InterfaceDiscussions Discussions Drill Down Detail Drill Down DetailStrategic Strategic Initiative InitiativeKey Metrics Key MetricsCase Study:Business challengesBusiness challengesl l 沒有辦法衡量 沒有辦法衡量 Business Business 的 的 Opportunity&Opportunity&預估年收入 預估年收入l l 內部網站的低使
6、用率 內部網站的低使用率,知識沒有辦法傳承 知識沒有辦法傳承OrganizationOrganizationl l Real Estate Investment Trust(REIT)Real Estate Investment Trust(REIT)l l 員工人數 員工人數:1600:1600l l 每年收入 每年收入:$1.3 billion:$1.3 billionResults:Solution Solutionl l Microsoft Digital Dashboard Resource Kit 2.2 Microsoft Digital Dashboard Resource K
7、it 2.2l l SQL Server 2000 Data Transformation Services and Analysis Services SQL Server 2000 Data Transformation Services and Analysis Servicesl l Integrated parts of existing intranet into the Digital Dashboard Integrated parts of existing intranet into the Digital Dashboardl l Rapid,widespread ado
8、ption by non-technical users Rapid,widespread adoption by non-technical usersl l Over$2,000,000 in incremental revenue in the first two months Over$2,000,000 in incremental revenue in the first two monthsRevenuesRevenues每年收入up up by over$15 by over$15 millionmillionRapid adoption Rapid adoption with
9、out trainingwithout trainingWho Is Implementing BSC?l lGartner Group Gartner Group predicts that more predicts that more than than 40%40%of the of the Global 2000Global 2000 will be will be utilizing the BSC by utilizing the BSC by 20032003l l If your organization If your organization is not talking
10、 about is not talking about the BSC,it probably the BSC,it probably will be soon!will be soon!您的下一步l l BI&BSC 已不再是貴族化的產品l l 你的老闆,CEO,CFO,CIO 在想什麼.l l 使用者的滿意度:IT 要走在 User 的想法之前學習成長內部流程顧客財務商業智慧ERPOLAPDataMiningBalanced Scorecard ResourcesTo locate a partner who can help To locate a partner who can hel
11、p with Microsoft BSC solutions:with Microsoft BSC solutions:Microsoft Certified Providers Directory Microsoft Certified Providers Directoryhttp:/Consulting Services Microsoft Consulting Serviceshttp:/http:/For information about the Balanced For information about the Balanced Scorecard:Scorecard:The
12、Balanced Scorecard Collaborative:The Balanced Scorecard Collaborative:http:/http:/The Balanced Scorecard Institute The Balanced Scorecard Institutehttp:/www.balancedscorecard.org http:/www.balancedscorecard.orgFor information on the various For information on the various software packages in the Fra
13、mework:software packages in the Framework:SQL Server 2000 SQL Server SharePoint Portal Server SharePoint Portal S Microsoft Office XP Microsoft Office XP Data Analyzer Microsoft Data A dataanalyzerTo learn about the SharePoint Portal To learn about the SharePoint Portal QuickStart Program:QuickStart Program:SharePoint Portal QuickStart Information SharePoint Portal QuickStart Informationhttp:/http:/Strategy StrategyTechnology TechnologyProcesses ProcessesRealizing Your Business Potential