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1、1IT MANAGEMENT CONSULTANTS2ZEDESENS MISSIONTo raise the levels of the quality of ICT and related services in the environments within which we operate for the benefit of our clients,our consultants and our communities 3ABOUT ZEDESEN uCommenced operations in May 2001.uSolely to provide value-added ven
2、dor-independent Information Technology Management Consultancy services.uDeveloped own tools and methodologies based on experience in the region and exposure to international standards.4ZEDESENS STRENGTHSS.S.S.H.A.R.P.E.N.S.Methodology coupledwith ADA toolResults in Structured StrategyThe right blend
3、 of resources and vastexperienceResults inProven Quality ServiceOverall BenefitsImproved Business Performance Outcomes&CompetencyThrough Best PracticesMethodologyResourcesMission 5Currently Zedesen is represented in four African countries namely Kenya,South Africa,Botswana and ZimbabweOUR PRESENCE6A
4、DA ApproachDiagnosticAnalysisImplementationAssignment Delivery Approach comprises three phases namely Diagnostic,Analysis and Implementation OUR STANDARD APPROACH7ASSIGNMENT DELIVERY APPROACH(ADA)DiagnosticDetails the issues that the organization needs to address from an IT perspective.AnalysisAlter
5、natives arederived that will remedythe issues brought outin Diagnostic Phase.ImplementationOverseeing the implementation of the best alternative chosen from the Analysis phase.Project DeliverablesStatement ofRecommendationsTarget StatusStatement of Issues8 Diagnostic4Meet key management and staff4Co
6、llect information on existing IT systems.4Identify issues based on availed information To detail the clients current systems and business issuesPurposeActivitiesA.D.A DIAGNOSTIC4Statement of Issues with R A G RatingDeliverable9To analyse the issues and determine causes and possible solutions to thes
7、e issues.PurposeA.D.A-ANALYSISActivitiesDeliverable4Input is the Statement of Issues4Analyze issues and their causes4Identify key project requirements4Determine possible solutions4Statement of Recommendations with R A G RatingAnalysis104Determine optimal recommendations for each assessment area.4Int
8、egrate recommendations into Enterprise Target Template.4Manage the implementation.PurposeActivitiesA.D.A IMPLEMENTATIONTo Manage the implementation of the Statement of recommendations.Deliverable4Target Status with R A G RatingImplementation11OUR METHODOLOGYS.S.S.H.A.R.P.E.N.S.12Security&Security&En
9、vironmentEnvironmentHardware&Hardware&Operating SystemsOperating SystemsService LevelService LevelAgreements&Agreements&ContractsContractsElectronicElectronicCommerceCommerceRegulatory Compliance,Regulatory Compliance,Policies&Policies&ProceduresProceduresS.S.S.H.A.R.P.E.N.SS.S.S.H.A.R.P.E.N.S.Strat
10、egy&PlansStrategy&PlansPeople&People&PerformancePerformanceNetworks&Networks&InfrastructureInfrastructureApplications&Applications&Business ProcessesBusiness ProcessesStandards&Standards&BenchmarksBenchmarksS.S.S.H.A.R.P.EN.S.13Addresses issues concerning Compliance with International andIndustry st
11、andards.Covers issues of hardware,software,application systems,security and controls.Addresses the businessstrategy,goals and plans for implementing IT strategy.Description Assessment AreasStrategy&PlansSecurity&EnvironmentStandards&Benchmarks13S.S.S.H.A.R.P.E.N.S.14Assesses current policies,procedu
12、resand regulatory compliance withregard to statutory requirements.Concentrates on the packaged and bespoke application software inrelevance to the business processes.Reviews the Computer hardware and operating systems in relation to their appropriateness for the Enterprises needs.DescriptionAssessme
13、nt AreasHardware&OperatingSystemsApplication&Business ProcessesRegulatory Compliance,Policies&Procedures14S.S.S.H.A.R.P.E.N.S.15Assesses the organizationpreparedness to formulate and implement e-commerce strategies.Focuses on the human resourcesqualifications and experience inorder to map out perfor
14、mancescales and training plans.DescriptionAssessment AreasPeople&PerformanceElectronic CommerceNetworks&Infrastructure15S.S.S.H.A.R.P.E.N.S.Assesses optimal options of computer and voice networks infrastructure,16Assesses all available contracts andagreements to ensure that they are current and vali
15、d in order to protectour clients effectively.DescriptionAssessment AreasService Level agreements&Contracts.16S.S.S.H.A.R.P.E.N.S.17THE S.S.S.H.A.R.P.E.N.S.FILTERSSSHARPENSDAI18EFFECT OF OUR APPROACH19OTHER SERVICE LINESTechnology Gateway SolutionsWe offer business intelligence to foreign technology
16、companies interested in doing business in East Africa.Information WarehousingWe research and maintain data on the ICTservices available in the marketplace.This business line assists us to better serve our clients.TrainingWe provide management coaching and mentor programmes to enhance managements abi
17、lity to cope with the introduction of new technologies in the work place.20OTHER SERVICES LINESTechnology Gateway Solutions4 Identify Foreign Company Requirements.4 Scan local market for opportunities.4 Perform Risk Management.4 Agree selection criteria.4 Identify possible delivery channels.4 Agree
18、optimal model.4 Identify local players.4 Finalise engagement arrangements.21OTHER SERVICE LINESInformation Warehousing4 Collect information on existing service providers.4 Comprehensive Database of players present locally as principals.4 Comprehensive database of International players through channe
19、ls(Distributors,Re-distributors,Resellers,Implementation Partners etc).4 Comprehensive database of indigenous players.4 Collate information in appropriate format.4 Information on products,activities and clients of all players in the database.22OTHER SERVICE LINESTraining4 Mentoring and coaching.4 IT
20、 Management seminars on topical issues.4 IT Training for senior and middle managers,supervisor and clerical staff.23Our Consulting clients Kenya Ports Authority Programme management for all KPAs IT/IS projects.Entails:Review and updating of KPAs enterprise modelReview and align the enterprise archit
21、ecture to reflect business processes,IT processes and inter-departmental relationshipsDevelopment of technical reference model that describes information services throughout KPADefine and document suitable implementation strategiesPrepare a Work Breakdown Structure(WBS)for all IT projects24Our Consu
22、lting clients(cont.)Kenya Commercial Bank Review of the Core Banking Systems(CBS)Hardware and Communications and providing recommendations and solutions to the systems Housing Finance-Business and systems review which entails development of business process maps,detailed systems requirements,systems
23、 landscape,systems evaluation criteria and draft systems implementation planPricewaterhouseCoopers Database design for the schools audit/inspection project covering 18,000 schools countrywide25Our Consulting clients(cont)Tibbet&Britten(K)Ltd Review hardware and software,conduct a communications infr
24、astructure evaluation and selection.Development of requirements for an IT warehouse management system and assist with selection and implementation of the selected systemEastvaal district council Mpumalanga ICT strategy formulation covering:As is business and system modelingTo be business and system
25、modelingBusiness and IT strategy alignmentThe scope covers finance and corporate26OUR TRAINING CLIENTS uShell Tanzania LimiteduKenya Shell LimiteduOrbit Chemical Industries LimiteduSera Software(E.A)Limited uPreferred PersonneluCotts Tours&Travel LimiteduAfrican Wildlife FoundationuBritish American
26、Insurance Co.(Kenya)uFirst Chartered Securities LimiteduUnicef SomaliauThe Heritage AII InsuranceuKenya Tourist Development CorporationuInvesco Assurance Company Limited27ZEDESENS TEAMOur team comprises.Zwelibanzi Ndlovu-DirectorJoseph Waruingi-Managing DirectorKagume Chiuri-Senior ConsultantPaul Mbithi-Training ManagerAntony Munguti-Assistant ConsultantJapheth Muthoka-Associate Consultant28Q&A