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1、2023/5/23Six Sigma1通过6Sigma项目改善 提高搅拌式水壶直通率实施单位:实施时间:项目 B B:2023/5/23Six Sigma2定义阶段D DMAICMAICMAICMAIC2023/5/23Six Sigma3 客户对此款搅拌水壶产品需求量大,品质要求严.同行业产品价格竞争激烈外部环境外部环境搅拌式水壶现时直通率为78.5%客户要求1.产品需求量大(30万/年)2.品质要求严提升直通率提升品质D DMAICMAICMAICMAIC 项目选定背景2023/5/23Six Sigma4项目选定背景内部环境内部环境1.2013年1-4月成品直通率低,为78.5%2.成品
2、合格率低,2012年QA验货合格率为86.2%3.劣质成本高,占销售额的比例大。检查工序水温检测功能检测耐压测试外观检测总装直通率单站直通率88.9%98.6%96.4%92.9%78.5%D DMAICMAICMAICMAIC2013年1-4月产品直通率 2023/5/23Six Sigma5顾客及CTQ直通率低D DMAICMAICMAICMAIC外部顾客外部顾客销售销售/客服客服要求要求提升产品品质提升产品品质/低廉的价位低廉的价位/较少的维修机会较少的维修机会利益利益获取更大利润获取更大利润/节省维修投入节省维修投入内部顾客内部顾客财务管理中心财务管理中心/成本核算部成本核算部要求要求
3、降低劣质成本降低劣质成本/一次就做好一次就做好利益利益增加利润增加利润 VOCCTQCTQ2023/5/23Six Sigma6项目范围PMC进料成品入仓OQC检验IQC检验总装主要生产过程过程范围D DMAICMAICMAICMAIC2023/5/23Six Sigma7项目范围主要装配流程(SIPOC)D DMAICMAICMAICMAIC拆底座装脚垫与绕线盖拆大身上座,装电源线到底座装马达垫装固定板到电机固定电机到大身插插座引线装插座到大身压连接头,装开关焊接引线(一)焊接引线(二)焊接引线(三)固定压线码与PCB板接线扎扎带机身内检吹热缩管找出影响直通率的关键流程装装饰圈2023/5/
4、23Six Sigma8项目范围主要装配流程(SIPOC)D DMAICMAICMAICMAIC固定大身上下座拆大杯装手柄盖与水龙头压滚动轴承压轴承到发热盘固定发热盘到大杯固定FUSE与温控器装脚垫压插片到杯座,插杯座引线(一)插杯座引线(二)固定杯座装搅拌刀组件上连接头水温测试耐压测试功率测试清洁机身,绕电源线清洁大杯与杯盖外观检查找出影响直通率的关键流程2023/5/23Six Sigma9战略分析n1.高品质生活供应商n2.质量上台阶,管理上层次,满足客户要求n3.经市场为中心,以客户为中心,以技术为中心集团战略提高直通率,既降低了劣质成本,又降低了制造成本,而且提高了产品品质,保证了交
5、期,提高了产品市场竞争力和客户满意度。D DMAICMAICMAICMAIC2023/5/23Six Sigma10问题综述D DMAICMAICMAICMAIC2023/5/23Six Sigma11总装一车间近期直通率走势图D DMAICMAICMAICMAIC问题综述2023/5/23Six Sigma12Y和缺陷定义 Y =直通率 =Y1*Y2*Y3*Y4 D DMAICMAICMAICMAICY1定义:煲水测试合格率Y2定义:耐压测试合格率Y3定义:功能测试合格率Y4定义:外观检查合格率Y Y的定义的定义缺陷定义缺陷定义2023/5/23Six Sigma13项目目标D DMAICM
6、AICMAICMAIC现状1-5月目标11月78.5%90%2023/5/23Six Sigma14财务收益预计改善目标计算工式合计(RMB)年度收益(人工费用x50%+装配费用0.53x30%+公共费用0.23x100%)x预计订单量300,000 x直接提高直通率10%=(1.49x50%+0.53x30%+0.23x100%)x300,000 x11.5%¥:44365元 投入费用改模费用3000+制作夹具费2000=5000元¥:5000元相关费用1.人工成本:1.49元2.装配成本:0.53元3.公共费用:0.23元财务总收益:¥年度预计收益总值=预期收益-投入费用 =44365-5
7、000 =39365元D DMAICMAICMAICMAIC无形收益:直通率的提高,同时产能也显著提高,产品品质明显改善,提高了产品的市场竞争力和客户满意度。2023/5/23Six Sigma15项目团队组织Champion X君BB:B君MBB:M君XXXXXXXXX品质监控及检验标准的制定现场作业改善及作业方式标准化,控制文件。FMEA分析,流程改进,工程优化测量系统分析,人员培训计划,实验实施。项目协调跟进及MSA、DOE、各阶段分析品管部ZZZ工程部VVV总装部YYY数据的收集和改善的实施,生产现场的控制D DMAICMAICMAICMAIC2023/5/23Six Sigma16阶
8、段6月定义定义测量测量分析分析改进改进控制控制5月7月11月内容项目进程计划项目建立,完成 定义阶段的9个部分Y的确认,数据收集,MSA现水平分析C&E Matrix,FMEA数据收集,多变量分析主变量确定,方差分析FMEA改善计划作成确立质量改进的持续有效方案,通过实验确认工艺,管理标准化,制造系统内推广提交项目报告D DMAICMAICMAICMAIC10月9月8月5.6-6.45.6-6.46.6-7.66.6-7.67.7-9.107.7-9.109.11-10.159.11-10.1510.16-11.2010.16-11.202023/5/23Six Sigma17沟通方式 时间
9、地点参加人员 主题周总结会 隔周周五下午 16:00 中试部小组全体成员工作进度汇报阶段总结会各阶段完成时 中试部小组全体成员 各阶段工作总结沟通协调D DMAICMAICMAICMAIC2023/5/23Six Sigma18定义阶段总结n以VOB、VOC导出CTQ,定义Y.n分析内外部环境n找到项目范围n确定项目目标和收益估算n组建项目团队、成员角色分工n制定项目进程计划D DMAICMAICMAICMAIC2023/5/23Six Sigma19测量阶段2023/5/23Six Sigma20YS的确认 顾客CTQ品质投诉,成本增加项目Y:提高直通率(计量型数据)可操作YS(计量型数据)
10、煲水测试合格率、功能测试合格率耐压测试合格率、外观检查合格率D D D DMMAICAICAICAIC2023/5/23Six Sigma21YS的确认Y的问题描述煲水测试 不通电不通电 反转反转 灯不亮灯不亮 不加热不加热 水龙头漏水水龙头漏水 连接头漏水连接头漏水 温度高或低温度高或低 发热盘漏水发热盘漏水 开关不良耐压测试 耐压不良功能测试 INT 杂音 功率高或低外观检查大身刮花杯刮花机身混色丝印不良手柄盖离缝大身错位底座错位机内异物D D D DMMAICAICAICAIC2023/5/23Six Sigma22测量日期:2013.6.12分析人员:A君 B君 Y 的MSA-LQC成
11、品外观判断 测试员测试员 3 3名名;样品样品 1010个个;反复反复 3 3次次样品 标准 测试员A测试员B 测试员C 1OKNGNGNGNGNGNGNGNGNG2OKNGNGNGOKOKOKNGNGNG3NGOKOKNGOKOKNGNGNGOK4NGOKOKOKOKNGOKOKOKNG5OKOKOKOKNGNGNGNGNGNG6OKNGNGNGNGOKNGNGNGNG7NGOKOKOKOKOKOKNGNGNG8NGOKNGNGOKNGNGOKOKOK9OKNGNGNGNGNGNGNGNGNG10NGOKOKOKOKOKOKOKOKOKD D D DMMAICAICAICAIC2023/5/
12、23Six Sigma23LQC成品外观检查MSA结果D D D DMMAICAICAICAIC2023/5/23Six Sigma24Within Appraisers Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI1 10 8 80.00 (44.39,97.48)2 10 6 60.00 (26.24,87.84)3 10 8 80.00 (44.39,97.48)#Matched:Appraiser agrees with him/herself across trials.Fleiss Kappa Stati
13、sticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 0.733333 0.182574 4.01663 0.0000 OK 0.733333 0.182574 4.01663 0.00002 NG 0.466667 0.182574 2.55604 0.0053 OK 0.466667 0.182574 2.55604 0.00533 NG 0.682540 0.182574 3.73842 0.0001 OK 0.682540 0.182574 3.73842 0.0001Kappa值小于0.7,需要改善 每个检查员检查结果一致性(重复性
14、)百分比D D D DMMAICAICAICAICLQC成品外观检查MSA结果2023/5/23Six Sigma25Each Appraiser vs Standard Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI1 10 1 10.00 (0.25,44.50)2 10 1 10.00 (0.25,44.50)3 10 1 10.00 (0.25,44.50)#Matched:Appraisers assessment across trials agrees with the known standard.As
15、sessment DisagreementAppraiser#OK/NG Percent#NG/OK Percent#Mixed Percent1 3 60.00 4 80.00 2 20.002 2 40.00 3 60.00 4 40.003 2 40.00 5 100.00 2 20.00#OK/NG:Assessments across trials=OK/standard=NG.#NG/OK:Assessments across trials=NG/standard=OK.#Mixed:Assessments across trials are not identical.Fleis
16、s Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG -0.610774 0.182574 -3.34535 0.9996 OK -0.610774 0.182574 -3.34535 0.99962 NG -0.477441 0.182574 -2.61505 0.9955 OK -0.477441 0.182574 -2.61505 0.99553 NG -0.666667 0.182574 -3.65148 0.9999 OK -0.666667 0.182574 -3.65148 0.9999Kappa值小于
17、0.7,需要改善P值大于0.05,说明一致性检验结果不可靠检验错误次数每个检查员检查结果与标准一致性(重复性)百分比D D D DMMAICAICAICAICLQC成品外观检查MSA结果2023/5/23Six Sigma26nBetween Appraisers nAssessment Agreementn#Inspected#Matched Percent 95%CIn 10 3 30.00 (6.67,65.25)n#Matched:All appraisers assessments agree with each other.nFleiss Kappa StatisticsnResp
18、onse Kappa SE Kappa Z P(vs 0)n NG 0.343891 0.0527046 6.52488 0.0000n OK 0.343891 0.0527046 6.52488 0.0000n All Appraisers vs Standard nAssessment Agreementn#Inspected#Matched Percent 95%CIn 10 0 0.00 (0.00,25.89)n#Matched:All appraisers assessments agree with the known standard.nFleiss Kappa Statist
19、icsnResponse Kappa SE Kappa Z P(vs 0)n NG -0.584961 0.105409 -5.54942 1.0000n OK -0.584961 0.105409 -5.54942 1.0000所有检验员检查结果)一致性(重复性)百分比所有检验员检查结果一致性Kappa小于0.7,需改善所有检验员检查结果与标准一致性百分比所有检验员检查结果与标准一致性Kappa小于0.7,需改善D D D DMMAICAICAICAICLQC成品外观检查MSA结果2023/5/23Six Sigma27样品 标准 测试员A测试员B 测试员C 1OKOKOKOKOKOKOKO
20、KOKNG2NGNGNGNGNGNGNGNGNGOK3OKOKOKOKOKOKOKOKOKOK4OKOKOKOKOKOKOKOKOKOK5NGNGNGNGNGNGNGNGNGNG6OKOKOKOKOKOKOKOKOKOK7OKOKOKOKOKOKOKOKOKOK8NGNGNGNGNGNGNGNGNGNG9NGOKOKOKNGNGNGOKOKOK10OKOKOKOKOKOKOKOKOKOKY的MSA-LQC成品功能测试 测试员测试员 3 3名名;样品样品 1010个个;反复反复 3 3次次D D D DMMAICAICAICAIC2023/5/23Six Sigma28LQC成品功能测试MSA结
21、果D D D DMMAICAICAICAIC2023/5/23Six Sigma29nWithin Appraisers nAssessment AgreementnAppraiser#Inspected#Matched Percent 95%CIn 1 10 10 100.00 (74.11,100.00)n 2 10 10 100.00 (74.11,100.00)n 3 10 9 90.00 (55.50,99.75)n#Matched:Appraiser agrees with him/herself across trials.nFleiss Kappa StatisticsnApp
22、raiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 1.00 0.182574 5.47723 0.0000n OK 1.00 0.182574 5.47723 0.0000n 2 NG 1.00 0.182574 5.47723 0.0000n OK 1.00 0.182574 5.47723 0.0000n 3 NG 0.85 0.182574 4.65564 0.0000n OK 0.85 0.182574 4.65564 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明一致性检验结果可靠LQC成品功能测
23、试MSA结果每个检查员检查结果一致性(重复性)百分比D D D DMMAICAICAICAIC2023/5/23Six Sigma30nEach Appraiser vs Standard nAssessment AgreementnAppraiser#Inspected#Matched Percent 95%CIn 1 10 9 90.00 (55.50,99.75)n 2 10 10 100.00 (74.11,100.00)n 3 10 8 80.00 (44.39,97.48)n#Matched:Appraisers assessment across trials agrees wi
24、th the known standard.nAssessment DisagreementnAppraiser#OK/NG Percent#NG/OK Percent#Mixed Percentn 1 1 25.00 0 0.00 0 0.00n 2 0 0.00 0 0.00 0 0.00n 3 1 25.00 0 0.00 1 10.00n#OK/NG:Assessments across trials=OK/standard=NG.n#NG/OK:Assessments across trials=NG/standard=OK.n#Mixed:Assessments across tr
25、ials are not identical.nFleiss Kappa StatisticsnAppraiser Response Kappa SE Kappa Z P(vs 0)n 1 NG 0.78022 0.182574 4.27344 0.0000n OK 0.78022 0.182574 4.27344 0.0000n 2 NG 1.00000 0.182574 5.47723 0.0000n OK 1.00000 0.182574 5.47723 0.0000n 3 NG 0.71459 0.182574 3.91398 0.0000n OK 0.71459 0.182574 3
26、.91398 0.0000检验错误次数Kappa值大于0.7,每个检验员检验结果与标准一致性可以接受P值小于0.05,说明检验员检验结果与标准一致性结果可靠 所有检查员检查结果一致性(重复性)百分比D D D DMMAICAICAICAICLQC成品功能测试MSA结果2023/5/23Six Sigma31nBetween Appraisers nAssessment Agreementn#Inspected#Matched Percent 95%CIn 10 8 80.00 (44.39,97.48)n#Matched:All appraisers assessments agree wit
27、h each other.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.840077 0.0527046 15.9393 0.0000n OK 0.840077 0.0527046 15.9393 0.0000n nAll Appraisers vs Standard nAssessment Agreementn#Inspected#Matched Percent 95%CIn 10 8 80.00 (44.39,97.48)n#Matched:All appraisers assessments agree
28、with the known standard.nFleiss Kappa StatisticsnResponse Kappa SE Kappa Z P(vs 0)n NG 0.831604 0.105409 7.88928 0.0000n OK 0.831604 0.105409 7.88928 0.0000nAttribute Agreement Analysis Kappa值大于0.7,说明所有检验员检验结果一致性可靠所有检验员检查结果一致性(重复性)百分比所有检验员检查结果与标准一致性百分比Kappa值大于0.7,说明所有检验员检验结果与标准一致性可靠D D D DMMAICAICAI
29、CAICLQC成品功能测试MSA结果2023/5/23Six Sigma32Y的MSA-LQC成品耐压测试 测试员测试员 3 3名名;样品样品 1010个个;反复反复 3 3次次D D D DMMAICAICAICAIC2023/5/23Six Sigma33Y的MSA-LQC成品耐压测试结果D D D DMMAICAICAICAIC2023/5/23Six Sigma34Within Appraisers Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI 1 10 10 100.00 (74.11,100.00)2 1
30、0 10 100.00 (74.11,100.00)3 10 10 100.00 (74.11,100.00)#Matched:Appraiser agrees with him/herself across trials.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 2 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 3
31、NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000Kappa值大于0.9,每个检验员检验结果一致性非常好P值小于0.05,说明一致性检验结果可靠每个检查员检查结果一致性(重复性)百分比D D D DMMAICAICAICAICY的MSA-LQC成品耐压测试结果2023/5/23Six Sigma35Each Appraiser vs Standard Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI 1 10 10 100.00 (74.11,100.00)
32、2 10 10 100.00 (74.11,100.00)3 10 10 100.00 (74.11,100.00)#Matched:Appraisers assessment across trials agrees with the known standard.Assessment DisagreementAppraiser#OK/NG Percent#NG/OK Percent#Mixed Percent 1 0 0.00 0 0.00 0 0.00 2 0 0.00 0 0.00 0 0.00 3 0 0.00 0 0.00 0 0.00#OK/NG:Assessments acro
33、ss trials=OK/standard=NG.#NG/OK:Assessments across trials=NG/standard=OK.#Mixed:Assessments across trials are not identical.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000 2 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.477
34、23 0.0000 3 NG 1 0.182574 5.47723 0.0000 OK 1 0.182574 5.47723 0.0000所有检查员检查结果一致性(重复性)百分比没有检验错误Kappa值大于0.9,每个检验员检验结果一致性非常好P值小于0.05,说明每个检验员检验结果可靠D D D DMMAICAICAICAICY的MSA-LQC成品耐压测试结果2023/5/23Six Sigma36Between Appraisers Assessment Agreement#Inspected#Matched Percent 95%CI 10 10 100.00 (74.11,100.00
35、)#Matched:All appraisers assessments agree with each other.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0)NG 1 0.0527046 18.9737 0.0000 OK 1 0.0527046 18.9737 0.0000All Appraisers vs Standard Assessment Agreement#Inspected#Matched Percent 95%CI 10 10 100.00 (74.11,100.00)#Matched:All apprai
36、sers assessments agree with the known standard.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0)NG 1 0.105409 9.48683 0.0000 OK 1 0.105409 9.48683 0.0000Kappa值大于0.9,说明所有检验员检验结果一致性非常好所有检验员检查结果一致性(重复性)百分比所有检验员检查结果与标准一致性百分比Kappa值大于0.9,说明所有检验员检验结果与标准一致性非常好D D D DMMAICAICAICAICY的MSA-LQC成品耐压测试结果202
37、3/5/23Six Sigma37Y的MSA-LQC成品煲水测试 测试员测试员 3 3名名;样品样品 1010个个;反复反复 3 3次次D D D DMMAICAICAICAIC2023/5/23Six Sigma38Y的MSA-LQC成品煲水测试结果D D D DMMAICAICAICAIC2023/5/23Six Sigma39Within Appraisers Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI 1 10 9 90.00 (55.50,99.75)2 10 9 90.00 (55.50,99.75)3
38、 10 9 90.00 (55.50,99.75)#Matched:Appraiser agrees with him/herself across trials.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 0.856459 0.182574 4.69102 0.0000 OK 0.856459 0.182574 4.69102 0.0000 2 NG 0.864253 0.182574 4.73371 0.0000 OK 0.864253 0.182574 4.73371 0.0000 3 NG
39、 0.864253 0.182574 4.73371 0.0000 OK 0.864253 0.182574 4.73371 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明检验员检验结果一致性结果可靠每个检查员检查结果一致性(重复性)百分比D D D DMMAICAICAICAICY的MSA-LQC成品煲水测试结果2023/5/23Six Sigma40Each Appraiser vs Standard Assessment AgreementAppraiser#Inspected#Matched Percent 95%CI 1 10 9 90.0
40、0 (55.50,99.75)2 10 9 90.00 (55.50,99.75)3 10 9 90.00 (55.50,99.75)#Matched:Appraisers assessment across trials agrees with the known standard.Assessment DisagreementAppraiser#OK/NG Percent#NG/OK Percent#Mixed Percent 1 0 0.00 0 0.00 1 10.00 2 0 0.00 0 0.00 1 10.00 3 0 0.00 0 0.00 1 10.00#OK/NG:Asse
41、ssments across trials=OK/standard=NG.#NG/OK:Assessments across trials=NG/standard=OK.#Mixed:Assessments across trials are not identical.Fleiss Kappa StatisticsAppraiser Response Kappa SE Kappa Z P(vs 0)1 NG 0.926740 0.182574 5.07596 0.0000 OK 0.926740 0.182574 5.07596 0.0000 2 NG 0.932660 0.182574 5
42、.10839 0.0000 OK 0.932660 0.182574 5.10839 0.0000 3 NG 0.932660 0.182574 5.10839 0.0000 OK 0.932660 0.182574 5.10839 0.0000检验结果本身不一致次数Kappa值大于0.,每个检验员检验结果与标准一致性可以非常好所有检查员检查结果一致性(重复性)百分比P值小于0.05,说明检验员检验结果一致性结果可靠D D D DMMAICAICAICAICY的MSA-LQC成品煲水测试结果2023/5/23Six Sigma41Between Appraisers Assessment Ag
43、reement#Inspected#Matched Percent 95%CI 10 7 70.00 (34.75,93.33)#Matched:All appraisers assessments agree with each other.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0)NG 0.862315 0.0527046 16.3613 0.0000 OK 0.862315 0.0527046 16.3613 0.0000 All Appraisers vs Standard Assessment Agreement#
44、Inspected#Matched Percent 95%CI 10 7 70.00 (34.75,93.33)#Matched:All appraisers assessments agree with the known standard.Fleiss Kappa StatisticsResponse Kappa SE Kappa Z P(vs 0)NG 0.930687 0.105409 8.82927 0.0000 OK 0.930687 0.105409 8.82927 0.0000Kappa值大于0.7,说明所有检验员检验结果一致性可靠Kappa值大于0.9,说明所有检验员检验结果
45、与标准一致性非常好D D D DMMAICAICAICAICY的MSA-LQC成品煲水测试结果2023/5/23Six Sigma421.成品外观检查结果不可以接受,需对检验员进行培训。责任人:XXX、YYY。培训结束后需进行第二次MSA分析。2.成品功能、耐压、煲水测试结果可以信赖。MSA结果分析人员培训D D D DMMAICAICAICAIC2023/5/23Six Sigma43成品外观检查培训D D D DMMAICAICAICAIC培训记录2023/5/23Six Sigma44LQC成品外观检查第二次MSA样品 标准 测试员A测试员B 测试员C 1OKOKOKOKOKOKOKOK
46、OKOK2NGNGOKNGNGNGNGNGNGNG3OKOKOKOKOKOKOKOKOKOK4NGNGNGNGNGNGNGNGNGNG5OKOKOKOKOKOKOKOKOKOK6OKOKOKOKOKOKNGOKOKOK7NGNGNGNGNGNGNGNGNGNG8NGNGNGNGNGNGNGNGOKNG9OKOKOKOKOKOKOKOKOKOK10NGNGNGOKNGNGNGNGNGNG 测试员测试员 3 3名(同第一次)名(同第一次);样品样品 1010个个;反复反复 3 3次次D D D DMMAICAICAICAIC2023/5/23Six Sigma45LQC成品外观检查第二次MSA结果
47、D D D DMMAICAICAICAIC2023/5/23Six Sigma46nWithin Appraisers nAssessment AgreementnAppraiser#Inspected#Matched Percent 95%CIn 1 10 8 80.00 (44.39,97.48)n 2 10 9 90.00 (55.50,99.75)n 3 10 9 90.00 (55.50,99.75)n#Matched:Appraiser agrees with him/herself across trials.nFleiss Kappa StatisticsnAppraiser
48、Response Kappa SE Kappa Z P(vs 0)n 1 NG 0.728507 0.182574 3.99020 0.0000n OK 0.728507 0.182574 3.99020 0.0000n 2 NG 0.866071 0.182574 4.74367 0.0000n OK 0.866071 0.182574 4.74367 0.0000n 3 NG 0.866071 0.182574 4.74367 0.0000n OK 0.866071 0.182574 4.74367 0.0000Kappa值大于0.7,每个检验员检验结果一致性可以接受P值小于0.05,说明
49、检验员检验结果一致性结果可靠每个检查员检查结果一致性(重复性)百分比D D D DMMAICAICAICAICLQC成品外观检查第二次MSA结果2023/5/23Six Sigma47nEach Appraiser vs Standard nAssessment AgreementnAppraiser#Inspected#Matched Percent 95%CIn 1 10 8 80.00 (44.39,97.48)n 2 10 9 90.00 (55.50,99.75)n 3 10 9 90.00 (55.50,99.75)n#Matched:Appraisers assessment a
50、cross trials agrees with the known standard.nAssessment DisagreementnAppraiser#OK/NG Percent#NG/OK Percent#Mixed Percentn 1 0 0.00 0 0.00 2 20.00n 2 0 0.00 0 0.00 1 10.00n 3 0 0.00 0 0.00 1 10.00n#OK/NG:Assessments across trials=OK/standard=NG.n#NG/OK:Assessments across trials=NG/standard=OK.n#Mixed