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1、PwCEnterprise Resource PlanningE.R.P SystemsCourse Objectives Introduce you to ERP systems and Identify key components Understand business process issues and implementation concerns related to ERP systems Develop a strategy for introducing ERP and electronic commerce into your organization Understan
2、d basic components of an integrated ERP system including types of products,functionality,Understand and explain newer business concepts such as e-commerce,B2B,B2C,CRM etc Project Management Introduction to ERP Systems Business Organisation and Function The Evolution of Information Systems(ERP)Defini
3、tion and Description of ERP(Types)Benefits of ERP Systems PwCBusiness Organisation and FunctionBusiness Functions ACCOUNTING AND FINANCEMARKETING AND SALESHUMAN RESOURCESPRODUCTION AND MATERIALS MANAGEMENTBusiness Function Accounting&Finance Vendor payments Receipting of cash from customers Accounts
4、 receivable function Recording of raw materials purchases Recording of Sales Generating financials statements Asset register maintenanceBusiness Function Human Resource Organisation Development Performance Management Training HR Information Systems-Payroll-Personnel Administration Employee Self Serv
5、ice HR Communication Labour Relations Employee Assistance ProgrammesBusiness Function Prod&Materials Mgmt Making the product Purchasing raw materials for making the product Production planning used to develop orders for raw materials Raw material orders are based on the production plans,so that suff
6、icient raw materials are available to support the production plan,but excessive inventory that might spoil is not carried Inventory managementBusiness Function Marketing and Sales Developing products Determining pricing Promoting products to customers Taking customer orders Create sales forecasts Ma
7、rket research in relation to productsPwCThe Evolution of Information Systems(ERP)PwCDefinition and Description of ERP(Types)ERP Systems Early 1990s first fully integrated software system Current ERP systems evolved as a result of development of hardware and software technology needed to support syst
8、ems Developments of vision of integrated systems Release of personal productivity software(word-processing)1979 Introduction of first spreadsheet software(complex business analysis without programming)hence need to connect individual users PCs Telecommunications allowed sharing of data(server to cli
9、ent)ERP began on a factory floor(inventory tracking system Materials Requirements Planning)ERP Systems An ERP system is defined by Markus et al.(2000:245)as a software package which makes possible the sharing of business information stored on a common database among targeted business units in the en
10、tire organisation.Enterprise Resource Planning is a way of making internal processes in an organisation to work in harmony.In an ERP software all components of an organisation functions are supported therefore data or information is shared across the entire organisation.The purpose served by an ERP
11、system is of organising,codifying and standardisation of the business processes and information or data.Furthermore ERP systems provide an enterprise with a common language and a common pool of data(Norris et al.2000:12-13;Adam and ODoherty,2000:306)Overview of major ERP systemsORACLEJD EDWARD BAAN
12、SAP PEOPLESOFTTELECOMMUNICATION FMCGFINANCIAL SERVICESNGOsMANUFACTURINGUTILITIESTHE PUBLIC SECTORWhat Does“SAP”Stand For?SystemsApplications and Products in Data ProcessingSAP Founded in 1972 Based in Walldorf,Germany Worlds largest inter-enterprise software company Third largest independent softwar
13、e supplier 13,000+customers in 120+countries Employs a workforce of over 22,900(June 00)Offices in more than 50 countriesWhat SAP Is and Is NotSAP Is.Just software Very flexible(to a point)Very complicated,but fairly easy to learn Very high quality,industrial strength product A set of business proce
14、sses A data model The“Poster Child”for scope creepSAP Is Not.THE answer The strategic or operational vision A substitute for good planning Conducive to a loose project approach Installed via A:SETUP Successful without extensive user involvementERP Systems overview ORACLE PEOPLESOFT J.D.Edwards BAANO
15、verview of Oracle Overview PeopleSoft Overview J.D.Edwards Now part of PeopleSoftOverview BAAN Benefits of ERP systems Modules and Organisational Structures Introduction to SAP R/3-the SystemR/3FIFinancialAccountingCOControllingPSProjectSystemWFWorkflowISIndustrySolutionsHRHumanResourcesMMMaterialsM
16、gmt.SDSales&DistributionPPProductionPlanningQMQualityMgmt.PMPlant MaintenanceSMServiceMgmt.Integrated SolutionClient/ServerOpen SystemsECEnterpriseControllingAAAsset AccountingBWBusinessWarehouseIntroduction to SAP R/3-the System The R/3 System Over 1000 predefined transactions Possibility of 30 dif
17、ferent languages 14 different modulesFICOAMECPSFIFinancialAccountingCOControllingPSProjectSystemECEnterpriseControllingAAAsset AccountingR/3 Financial Applications General ledger Accounts Receivable/Payable Special Ledgers Fixed Asset Accounting Overhead Management Activity Based Costing Product Cos
18、t Accounting Profitability Analysis Investment Planning/Budgeting/Controlling Depreciation Forecast/Simulation/Calculation Executive Information System Profit Center Accounting Work Breakdown Structure Costs and budgeting Time scheduling Orders in the projectSDMMPPBWR/3 Logistics Applications(1/2)Sa
19、les Promotion/Sales Activities Inquiries/Quotations/Order Contracts and scheduling agreements Shipping/Transportation/Foreign trade Billing Materials requirements planning Purchasing Goods movement Invoice verification Inventory management Simulation/Calculation Sales/Production planning Material re
20、quirements planning Forecasting Capacity planning Shop Floor Information System Management reporting Data collection from various sources stored in a central repository“Slice and Dice”BW Business WarehouseMMMaterialsMgmt.SDSales&DistributionPPProductionPlanningSMQMPMHRR/3 Logistics Applications(2/2)
21、R/3 Human Resources Service planning Processing service orders Service Information System Quality planning Quality inspection Quality Management Information System Maintenance planning Processing maintenance orders Maintenance Information System Recruitment management Personnel Capacity and Shift Pl
22、anning Payroll accountingHRHumanResourcesQMQualityMgmt.PMPlant MaintenanceSMServiceMgmt.Benefits and Constraints of SAP R/3 Benefits Commonality Integration Flexibility World wide usage Real-time processing Constraints Quality of Master Data drives integrity of transactional dataSAP Strengths Tightly integrated software architecture Multi-national and multi-site support Ease of use and product functionality Client/server technology Real-time informationOverview Oracle Key Features of SAP